You are on Introduction. Skip to the next section.

Introduction

• Services / facilities within the building include chapels and waiting room.
• Services / facilities within the grounds include Hall of Remembrance, gardens and cemetery.

You are on Location. Skip to the next section.

Location

• There is not a bus stop within 150m (164yds) of the venue.
• The nearest National Rail station is Wokingham.

You are on Opening Times (October - March). Skip to the next section.

Opening Times (October - March)

• Monday 09:30 - 17:00.
• Tuesday 09:30 - 17:00.
• Wednesday 09:30 - 17:00.
• Thursday 09:30 - 17:00.
• Friday 09:30 - 17:00.
• Saturday 09:00 - 16:30.
• Sunday 09:00 - 16:30.

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• Comments View
  • Opening times vary on weekends.
    
  • During the winter season, the venue closes at 16:30.

You are on Opening Times (April - September). Skip to the next section.

Opening Times (April - September)

• Monday 08:30 - 18:00.
• Tuesday 08:30 - 18:00.
• Wednesday 08:30 - 18:00.
• Thursday 08:30 - 18:00.
• Friday 08:30 - 18:00.
• Saturday 09:00 - 16:30.
• Sunday 09:00 - 16:30.

You are on Opening Times. Skip to the next section.

Opening Times

• Saturday and Sunday opening times are for the grounds only.

You are on Parking. Skip to the next section.

Parking

• The venue does have its own car park.

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• Venue Car Park View
  • Parking is free for all users.
  • The car park is located in front of the venue.
  • The car park type is open air/surface.
  • Parking spaces for Blue Badge holders cannot booked in advance.
  • There is/are 7 Blue Badge parking bay(s) within the car park.
  • The dimensions of the Blue Badge parking bay(s) are 244cm x 558cm (8ft x 18ft 4in).
  • The nearest Blue Badge bay is 29m (31yd 2ft) from the reception entrance.
  • The furthest Blue Badge bay is 67m (73yd 10in) from the reception entrance.
  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
  • Assistance may be required because there is/are dropped kerbs.
  • The car park surface is tarmac.
  • There is a dropped kerb between the car park and the venue.
  • The dropped kerb does not have tactile paving.
  • There is a road to cross between the car park and the entrance.
  • The road is generally quiet.
  • The car park does not have a height restriction barrier.
• Drop-off Point View
  • There is a designated drop off point.
  • The drop off point is located at the front of the venue.
  • There is a dropped kerb from the drop off point.
  • There is not tactile paving on the dropped kerb.

You are on Outside Access (Reception). Skip to the next section.

Outside Access (Reception)

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• Entrance View
  • This information is for the entrance located to the left of the building.
  • There is ramped/sloped access at this entrance.
  • There is an intercom.
  • The height of the intercom is 145cm (4ft 9in).
  • The main door(s) open(s) away from you (push).
  • The door(s) may be difficult to open.
  • The door(s) is/are single width.
  • The width of the door opening is 78cm.
• Ramp/Slope View
  • The ramp/slope is located to the left of the entrance.
  • The gradient of the ramp/slope is slight.
  • The ramp/slope is permanent.
  • There is not a level landing at the top of the ramp/slope.
  • There is not a/are not handrail(s) at the ramp.
  • The width of the ramp/slope is 104cm (3ft 5in).
• Comments View
  • There is a short steep ramp just in front of the doorway.

You are on Reception. Skip to the next section.

Reception

• The desk/counter is 1m (3ft 3in) from the entrance to the reception.
• There is level access to the desk/counter from the entrance.
• The desk/counter is low (76cm or lower).
• The lighting levels are moderate to good.
• There is not a hearing assistance system.

You are on Outside Access (Waiting Room). Skip to the next section.

Outside Access (Waiting Room)

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• Entrance View
  • This information is for the entrance located at the front of the venue.
  • There is ramped/sloped access at this entrance.
  • The main door(s) open(s) automatically (towards you).
  • The door(s) is/are double width.
  • The width of the door opening is 208cm.
• Ramp/Slope View
  • The ramp/slope is located leading to the entrance.
  • The gradient of the ramp/slope is slight.
  • There is a level landing at the top of the ramp/slope.
  • There is not a/are not handrail(s) at the ramp.

You are on Outside Access (Waiting Room Side Entrance). Skip to the next section.

Outside Access (Waiting Room Side Entrance)

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• Entrance View
  • This information is for the entrance located to the left side of the building.
  • There is ramped/sloped access at this entrance.
  • The main door(s) open(s) automatically (towards you).
  • The main automatic door(s) is/are push pad or push button activated.
  • The push pad or push button is 100cm from floor level.
  • The door(s) is/are single width.
  • The width of the door opening is 91cm.
  • There is a small lip on the threshold of the entrance, with a height of 2cm or below.
• Ramp/Slope View
  • The ramp/slope is located in front of the entrance.
  • The gradient of the ramp/slope is steep.
  • The ramp/slope is permanent.
  • There is a level landing at the top of the ramp/slope.
  • There is not a/are not handrail(s) at the ramp.

You are on Waiting Room. Skip to the next section.

Waiting Room

• There is seating with armrests, and tables at a surface height 40cm from the floor.
  
• The flooring is carpet.
  
• There is a drinks vending machine.
  
• There is ample space for a wheelchair user to manoeuvre.

You are on Outside Access (Braccan Chapel). Skip to the next section.

Outside Access (Braccan Chapel)

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• Entrance View
  • This information is for the entrance located at the front of the venue.
  • There is ramped/sloped access at this entrance.
  • There is not a bell/buzzer.
  • There is not an intercom.
  • The main door(s) open(s) away from you (push).
  • The door(s) may be difficult to open.
  • The door(s) is/are double width.
  • The width of the door opening is 200cm.
  • There is a second set of doors.
  • The door(s) open(s) away from you (push).
  • The door(s) is/are double width.
  • The door(s) may be difficult to open.
  • The width of the door opening is 228cm.
• Ramp/Slope View
  • The ramp/slope is located leading to the entrance.
  • The gradient of the ramp/slope is slight.
  • The ramp/slope is permanent.
  • There is a level landing at the top of the ramp/slope.
  • There is not a/are not handrail(s) at the ramp.
• Comments View
  • The exit door opening is 224cm wide.
    
  • They are heavy and open away from you (push).

You are on Outside Access (Wellington Chapel). Skip to the next section.

Outside Access (Wellington Chapel)

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• Entrance View
  • This information is for the entrance located to the right side of the venue.
  • There is step-free access at this entrance.
  • There is not a bell/buzzer.
  • There is not an intercom.
  • The main door(s) open(s) towards you (pull).
  • The door(s) is/are double width.
  • The width of the door opening is 220cm.
  • There is a second set of doors.
  • The door(s) open(s) towards you (pull).
  • The door(s) is/are double width.
  • The door(s) may be difficult to open.
  • The width of the door opening is 220cm.
• Comments View
  • The exit doors shown in the last photo are 156cm wide.
    
  • They are heavy and open away from you (push).

You are on Inside Access. Skip to the next section.

Inside Access

• There is level access to the service(s).
• There is a hearing assistance system.
• The system is a fixed loop.
• Staff are trained to use the system.
• The hearing assistance system was tested by an AccessAble surveyor.
• The hearing assistance system was tested on 25/01/2024.
• The hearing assistance system was working at the time of testing.
• This venue does play background music.
• Music is played throughout ceremonies.
• Motorised scooters are welcomed in public parts of the venue.
• The lighting levels are moderate to good.

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• Comments View
  • There is a designated space for wheelchair users within both of the chapels.
    
  • There is a slope on a slight to steep incline leading to the gardens and the Hall of Remembrance.

You are on Outside Access (Hall of Remembrance). Skip to the next section.

Outside Access (Hall of Remembrance)

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• Entrance View
  • This information is for the entrance located at the front of the Hall of Remembrance.
  • There is ramped/sloped or stepped access at this entrance.
  • The main door(s) open(s) towards you (pull).
  • The door(s) may be difficult to open.
  • The door(s) is/are double width but one door is locked.
  • The width of the door opening is 114cm.
• Ramp/Slope View
  • The ramp/slope is located to the left of the entrance, off the car park.
  • The gradient of the ramp/slope is steep.
  • The ramp/slope is permanent.
  • There is a level landing at the top of the ramp/slope.
  • The width of the ramp/slope is 120cm (3ft 11in).
  • The ramp/slope does bypass the step(s).
• Step(s) View
  • The step(s) is/are located to the right of the entrance, off the car park.
  • There is/are 4 step(s).
  • The step(s) is/are not clearly marked.
  • The height of the step(s) is/are between 15cm and 18cm.
  • The height of the step(s) is/are 15cm.
  • There is a/are handrail(s) at the step(s).
  • The handrail(s) is/are on both sides.
  • Handrails are at the recommended height (90cm-100cm).
  • Handrails do cover the flight of stairs throughout its length.
  • Handrails are not easy to grip.
  • Handrails do not extend horizontally beyond the first and last steps.
  • There is a second lower handrail.

You are on Hall of Remembrance. Skip to the next section.

Hall of Remembrance

• There is bench seating available.
  
• The flooring is stone tiles.
  
• There is ample space for a wheelchair user to manoeuvre.

You are on Toilet with Adaptations (Waiting Room Left Hand Transfer). Skip to the next section.

Toilet with Adaptations (Waiting Room Left Hand Transfer)

• Accessible toilet facilities are available.

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• Location and Access View
  • There is pictorial signage on or near the toilet door.
  • This accessible toilet is approximately 9m (9yd 2ft) from the waiting room entrance.
  • The accessible toilet is located to the left as you enter.
  • There is level access to this accessible toilet.
• Features and Dimensions View
  • This is a shared toilet.
  • A key is not required for the accessible toilet.
  • The door opens outwards.
  • The door is locked by a twist lock.
  • The width of the accessible toilet door is 86cm (2ft 10in).
  • The door is easy to open.
  • The dimensions of the accessible toilet are 156cm x 198cm (5ft 1in x 6ft 6in).
  • There is sufficient turning space in the cubicle for a wheelchair user.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the left.
  • The lateral transfer space is 90cm (2ft 11in).
  • There is a dropdown rail on the transfer side.
  • There is a flush, however it is not on the transfer side.
  • The tap type is lever.
  • There is a mixer tap.
  • There is an emergency alarm.
  • The emergency pull cord alarm is not fully functional.
  • The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
  • Disposal facilities are available in the cubicle.
  • There is a/are sanitary and general domestic waste disposal units.
  • There is a/are coat hook(s).
  • The height of the coat hook is 137cm from the floor.
• Position of Fixtures View
  • Wall mounted grab rails are available for the toilet.
  • As you face the toilet the wall-mounted grab rails are on both sides.
  • There is not a shelf within the accessible toilet.
  • There is a mirror.
  • Mirrors are not placed at a lower level or at an angle for ease of use.
  • The height of the toilet seat above floor level is 50cm (1ft 8in).
  • There is a hand dryer.
  • The hand dryer cannot be reached from seated on the toilet.
  • The hand dryer is not placed higher than 100cm (3ft 3in).
  • There is not a towel dispenser.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • There is a wash basin.
  • The wash basin can be reached from seated on the toilet.
  • The wash basin is placed higher than 74cm (2ft 5in).
  • The height of the wash basin is 78cm (2ft 7in).
• Colour Contrast and Lighting View
  • There is a high colour contrast between the external door and wall.
  • There is a high colour contrast between the internal door and wall.
  • There is a high colour contrast between the wall-mounted grab rail(s) and wall.
  • There is a high colour contrast between the dropdown rail(s) and wall.
  • There is a high colour contrast between the walls and floor.
  • The lighting levels are moderate to good.
• Baby Change Facilities View
  • Baby change facilities are located within the venue.
  • Baby change facilities are located within the accessible toilet.
  • The height of the baby change table once extended is 102cm (3ft 4in).

You are on Standard Toilet(s) (Waiting Room). Skip to the next section.

Standard Toilet(s) (Waiting Room)

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• Availability and Location of Standard Toilets View
  • Standard toilet facilities are available.
• Access to Standard Female and Male Toilet(s) View
  • The female and male toilet facilities that were surveyed are located to the left as you enter the waiting room entrance, through the door into the toilets lobby.
  • The female and male toilets are approximately 8m (8yd 2ft) from the waiting room entrance.
  • Inside the venue, there is level access to the female and male toilets.
  • Lighting levels in the female and male toilets are moderate to good.

You are on Additional Info. Skip to the next section.

Additional Info

• Documents can be requested in Braille.
• Documents can be requested in large print.
• A bowl of water can be provided for an assistance dog.
• A member of staff trained in BSL skills is not normally on duty.
• This service cannot be requested.

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• Comments View
  • Both chapels surveyed have remote microphones available for wheelchair users to use.