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Eddie Newcomb Student Services Centre

The University of Manchester, Burlington Street, Manchester, M13 9PL

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Access Guide

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Introduction

Opening Times

  • Monday 09:00 - 18:00.
  • Tuesday 09:00 - 18:00.
  • Wednesday 09:00 - 18:00.
  • Thursday 09:00 - 18:00.
  • Friday 09:00 - 18:00.
  • Saturday Closed.
  • Sunday Closed.

Getting Here

  • By Road View
    • The University of Manchester is located in the centre of Manchester just off the A57(M) between Upper Brook Street (A34) and the Higher Cambridge Street (A5067).
    • There are multiple permit holder only car parks around the university campus. There is a NCP car park located on the North East corner of the campus, just of Upper Brook Street. This car park is the Manchester Aquatics Centre NCP and charges apply for all users. There are multiple blue badge permit holder car parks located around the campus.
  • By Bus View
    • There are multiple bus stops throughout the campus along Oxford Road. There are bus stops outside the Kilburn Building, Manchester Aquatics Centre and Stopford Building, these stops are served by routes 15, 18, 41, 42, 42A, 42B, 43, 53, 111, 142, 143, 147, 191, 197, 746, V4, Vantage V1 and Vantage V2.
  • By Train View
    • The nearest train station is the Manchester Oxford Road station. This train station is approximately 700m from the centre of the university campus, this takes approximately 10 minutes to complete on foot. The Manchester Oxford Road station is served by the East Midlands Trains, Transpennine Express, Northern and Transport for Wales services.
  • Useful Links View

Useful Information

Building Parking (Rear Quadrangle)

  • The building does have its own dedicated parking.
  • Building Car Park View
    • The car park can be used by staff, permit holders, Blue Badge holders, staff permit holders and student permit holders.
    • There are no parking charges that apply on the day.
    • The car park is located at the rear of the building.
    • The car park type is open air/surface.
    • The car park does not have a height restriction barrier.
    • Designated Blue Badge parking bays are available.
    • There is/are 3 designated parking bay(s) within the car park.
    • The Blue Badge bay(s) markings are faded.
    • The dimensions of the designated parking bay(s) are 250cm x 600cm (8ft 2in x 19ft 8in).
    • The dimensions of the designated bays do not vary in size.
    • Parking spaces for Blue Badge holders do not need to be booked in advance.
    • The nearest designated bay is 5m (5yd 1ft) from the rear entrance.
    • The route from the car park to the building is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is / are uneven surfaces.
    • The car park surface is tarmac.
  • Site/Campus Car Parks View
    • There is a site/campus car park for staff, students and visitors within approximately 200m.
    • The name of the car park is Car Park E.
    • The car park is located on the far side of the Library from this building.
  • Drop Off Point View
    • There is not a designated drop off point.
  • Comments View
    • There is also standard parking in this area, as shown in photographs 3 and 4.

Outside Access (Rear Entrance)

  • Entrance View
    • This information is for the entrance located in the Rear Quadrangle.
    • There is ramped/sloped access at this entrance.
    • There is not a bell/buzzer.
    • There is not an intercom.
    • There is not a canopy or recess which provides weather protection at this entrance.
    • The main door(s) open(s) automatically (away from you).
    • The door(s) is / are double.
    • The width of the door opening is 150cm (4ft 11in).
    • There is a small lip on the threshold of the entrance, with a height of 2cm or below.
  • Ramp/Slope View
    • There is a ramp/slope at this entrance.
    • The ramp/slope is located in front of the entrance.
    • The ramp/slope gradient is slight.
    • The ramp is permanent.
  • Comments View
    • The ground leading to this entrance is uneven as shown in photograph 3.

Outside Access (Main Entrance)

  • Entrance View
    • This information is for the entrance located at the front of the building on Burlington Street.
    • There is ramped/sloped or stepped access at this entrance.
    • There is not a bell/buzzer.
    • There is an intercom.
    • The height of the intercom is 123cm (4ft).
    • There is not a canopy or recess which provides weather protection at this entrance.
    • The main door(s) open(s) away from you (push).
    • The door(s) is / are double (with one leaf locked).
    • The door(s) is / are permanently held open (at the time of the survey).
    • The width of the door opening is 86cm (2ft 10in).
  • Second Set of Doors View
    • There is a second set of doors.
    • The door(s) open(s) automatically (away from you).
    • The door(s) is / are double.
    • The width of the door opening is 155cm (5ft 1in).
  • Ramp/Slope View
    • There is a ramp/slope at this entrance.
    • The ramp/slope is located to the right as you face the entrance.
    • The ramp or slope does bypass the step(s).
    • The ramp/slope gradient is slight.
    • The ramp is permanent.
    • There is not a level landing at the top of the ramp.
    • The ramp does have handrails.
    • The handrails are on both sides.
    • The width of the ramp is 126cm (4ft 2in).
  • Step(s) View
    • There is a / are step(s) at this entrance.
    • The step(s) is / are located to the right as you face the entrance.
    • There is / are 6 step(s) to access the entrance.
    • There is not tactile paving at the top and bottom of the step(s).
    • The step(s) is / are not clearly marked.
    • The step(s) is / are medium (11cm - 17cm).
    • The steps do have handrails.
    • The handrails are on both sides.
  • Comments View
    • There is a lip without rounded edges immediately in front of this entrance, as shown in photograph 2.
    • Photograph 4 shows the slight slope from the front of the venue on Burlington Street leading to the entrance ramp.
    • The intercom is located at the top of the ramp leading down to the entrance, as shown in photograph 8.

Entrance (John Owens Link - Internal Entrance)

  • Entrance View
    • This information is for the entrance located to the left as you enter from the rear entrance.
    • There is step free access at this entrance.
    • There is not a bell/buzzer.
    • There is not an intercom.
    • The height of the card reader/lock is 119cm (3ft 11in).
    • The main door(s) open(s) automatically (away from you).
    • The door(s) is / are single.
    • The width of the door opening is 95cm (3ft 1in).

Getting Around

  • Access View
    • There is step free access throughout the majority of the building, via lift.
    • There is/are 2 clearly marked step(s), with handrails on both sides, for access to student services centre.
    • The step(s) is/are medium (11cm - 17cm).
    • There is a slight ramp, with handrails on both sides, for access to student services.
    • The width of the ramp is 95cm (3ft 1in).
    • The ramp or slope does bypass the step(s).
    • There is a standard lift which overcomes the steps and ramp/slope.
    • There are internal double automatic doors at the top of the ramp leading into the rest of the building as shown in photograph 1 and 2.
    • There are not doors in corridors which have to be opened manually.
  • Getting Around View
    • There is clear signage for building facilities/areas in the foyer/reception area.
    • There is clearly written directional signage at key points of circulation routes.
    • There is good colour contrast between the walls and floor in all areas.
    • The lighting levels are good.
    • This building does not play background music.
    • There is not a hearing assistance system.

Other Floors

  • Steps View
    • The floors which are accessible by stairs are LG, G, 1, 2.
    • The stairs are located to the left of the automatic doors at the top of the internal ramp.
    • There are 15 steps between floors.
    • The lighting levels are medium.
    • The steps are clearly marked.
    • The steps are medium (11cm - 17cm).
    • The steps do have handrails.
    • The steps have a handrail on both sides.
    • There is a landing.
  • Other View
    • The area(s)/service(s) on the floors which are not accessible is/are rooms G.011 - G.012 and the Compliance and Risk Management Offices.

Lift

  • There is a lift for public use.
  • The lift is located to the left as you go through the internal doors.
  • The lift is a standard lift.
  • The floors which are accessible by this lift are LG, G, 1.
  • Wall mounted information boards are not provided at lift landings.
  • The weight limit for the lift is 630kg.
  • The lift is approximately 23m (25yd 6in) from the main entrance.
  • Staff do not need to be notified for use of the lift.
  • The clear door width is 80cm (2ft 7in).
  • The dimensions of the lift are 101cm x 140cm (3ft 4in x 4ft 7in).
  • There are separate entry and exit doors in the lift.
  • There is not a mirror to aid reversing out of the lift.
  • The lift does have a visual floor indicator.
  • The lift does have an audible announcer.
  • The lift does not have a hearing loop system.
  • The lift does not have Braille markings.
  • The lift does have tactile markings.
  • The controls for the lift are within 90cm - 120cm from the floor.
  • The lighting level in the lift is medium.

Reception (Student Services Centre)

  • The desk/counter is 15m (16yd 1ft) from the lift.
  • There is level access to the desk/counter from the entrance.
  • Level access to the desk/counter is via lift.
  • The lighting levels are medium.
  • The desk/counter is high (110cm+).
  • The desk/counter does not have a low (76cm or lower) section.
  • The desk/counter is staffed.
  • There is a hearing assistance system.
  • The type of system is a fixed loop.
  • Staff are not trained to use the system.
  • Comments View
    • The Student Services Centre is located on the first floor of the building.
    • There are three public computers with desks available for use within the Student Services reception.
    • Two of the desks are 100cm high. These desks do not have chairs, as shown in photograph 3.
    • One of the desks is 73cm high and has a chair without arm rests available, as shown in photograph 4.
    • At this desk there is a telephone with a direct line to the credit control team.
    • Photograph 5 shows the reception that is used to deal with international students with biometric residence permits (BRP).
    • This desk is not staffed, international students will be taken to this desk if required.
    • This desk is medium height and is 2m to the right as you exit the lift on the first floor.

Accessible Toilet

  • Accessible toilet facilities are not available.
  • Comments View
    • The nearest accessible toilet is in the adjacent John Owens building.

Standard Toilet(s)

  • There are no standard toilets available in this building. The nearest standard toilets are in the adjacent John Owens building.