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Elphinstone Hotel

145 High Street, Biggar, South Lanarkshire, ML12 6DL

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Access Guide

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Introduction

Location

  • There is a bus stop within 150m (164yds) of the venue.
  • The nearest National Rail station is Carstairs Junction.

Opening Times

  • Monday 07:00 - 23:00.
  • Tuesday 07:00 - 23:00.
  • Wednesday 07:00 - 23:00.
  • Thursday 07:00 - 23:00.
  • Friday 07:00 - 23:00.
  • Saturday 07:00 - 23:00.
  • Sunday 07:00 - 23:00.

Parking

  • The venue does not have its own car park.

Outside Access (Main Entrance)

  • This information is for the entrance located at the front of the building.
  • There is not level access into the venue.
  • The main door(s) open(s) away from you (push).
  • The door(s) is / are single.
  • The door(s) is / are permanently held open.
  • The width of the door opening is 95cm (3ft 1in).
  • Second set of doors View
    • There is a second set of doors.
    • The door(s) open(s) away from you (push).
    • The door(s) is / are single.
    • The door(s) is / are heavy.
    • The width of the door opening is 105cm (3ft 5in).

Level Change (Main Entrance)

  • There is a/are step(s) to access this area/service.
  • The step(s) is/are located in the doorway.
  • There is/are 1 step(s) to the area/service.
  • The step(s) is/are not clearly marked.
  • The step(s) is/are medium height (11cm - 17cm).
  • There is not a/are not handrail(s) at the step(s).

Reception (Reception & Lounge Bar)

  • The desk/counter is 8m (8yd 2ft) from the main entrance.
  • There is not level access to the desk/counter from the entrance.
  • The desk/counter is medium height (77cm - 109cm).
  • The desk/counter does not have a low (76cm or lower) section.
  • The lighting levels are adjustable.
  • There is not a hearing assistance system.

Level Change (Access to the Reception / Lounge Bar)

  • There is a/are step(s) to access this area/service.
  • The step(s) is/are located to the right as you enter.
  • There is/are 1 step(s) to the area/service.
  • The lighting levels at the step(s) are medium.
  • The step(s) is/are clearly marked.
  • The step(s) is/are medium height (11cm - 17cm).
  • There is not a/are not handrail(s) at the step(s).

Inside Access

  • There is not level access to the service(s).
  • There is not a hearing assistance system.
  • This venue does not play background music.
  • Motorised scooters are not allowed in public parts of the venue.
  • The lighting levels are adjustable.

Eating and Drinking (Lounge Bar)

  • The following information is for the bar.
  • The bar is located to the left as you enter.
  • The bar does serve food.
  • Full table service is available.
  • No tables are permanently fixed.
  • No chairs are permanently fixed.
  • Some chairs have armrests.
  • The nearest table is approximately 3m (3yd 10in) from the main entrance.
  • The standard height for tables is 70cm.
  • There is ample room for a wheelchair user to manoeuvre.
  • Plastic / takeaway cups are available.
  • Plastic / takeaway cutlery is not available.
  • Drinking straws are available.
  • Children are welcomed in the bar area.
  • Menus are hand held only.
  • Menus are not available in Braille.
  • Menus are available in large print.
  • Picture menus are not available.
  • Menus are clearly written.
  • Menus are presented in contrasting colours.
  • The type of food served here is a modern bar menu.
  • Opening Times View
    • Monday 11:00 - 23:00.
    • Tuesday 11:00 - 23:00.
    • Wednesday 11:00 - 23:00.
    • Thursday 11:00 - 23:00.
    • Friday 11:00 - 23:00.
    • Saturday 11:00 - 23:00.
    • Sunday 11:00 - 23:00.

Eating and Drinking (Restaurant)

  • The following information is for the restaurant.
  • The restaurant is located to the left as you enter.
  • Full table service is available.
  • No tables are permanently fixed.
  • Some chairs are permanently fixed.
  • No chairs have armrests.
  • The nearest table is approximately 10m (10yd 2ft) from the main entrance.
  • The standard height for tables is 70cm.
  • There is not ample room for a wheelchair user to manoeuvre.
  • Plastic / takeaway cups are available.
  • Plastic / takeaway cutlery is not available.
  • Drinking straws are available.
  • Menus are hand held only.
  • Menus are not available in Braille.
  • Menus are available in large print.
  • Picture menus are not available.
  • Menus are clearly written.
  • Menus are presented in contrasting colours.
  • The type of food served here is a modern bar menu.
  • Opening Times View
    • Monday 12:00 - 14:30.
    • Monday 17:00 - 21:00.
    • Tuesday 12:00 - 14:30.
    • Tuesday 17:00 - 21:00.
    • Wednesday 12:00 - 14:30.
    • Wednesday 17:00 - 21:00.
    • Thursday 12:00 - 14:30.
    • Thursday 17:00 - 21:00.
    • Friday 12:00 - 14:30.
    • Friday 17:00 - 21:00.
    • Saturday 12:00 - 22:00.
    • Sunday 12:00 - 22:00.

Level Change (Restaurant)

  • There is a/are step(s) to access this area/service.
  • The step(s) is/are located to the left as you enter.
  • There is/are 3 step(s) to the area/service.
  • The lighting levels at the step(s) are medium.
  • The step(s) is/are not clearly marked.
  • The step(s) is/are deep (18cm+).
  • There is not a/are not handrail(s) at the step(s).

Room

  • General Information View
    • The Tourist Board rating is 3.
    • There are 11 rooms in total.
    • There are 2 standard ground floor rooms.
    • There are 9 standard rooms on other floors.
  • Auxiliary Aids - General View
    • Some hotel rooms have no auxiliary aids for people with sensory impairments.
    • The hotel does not provide other auxiliary aids for people with mobility impairments.
    • Assistance dogs are welcome to stay with guests in rooms.
  • Ground Floor Standard Rooms View
    • There are standard rooms on the ground floor.
    • There is not level access to ground floor rooms.
    • Adjoining rooms are not available.
  • Standard Rooms on Other Floors View
    • There are standard rooms on other floors.
    • The other floors cannot be accessed by lift.
    • There is not level access to standard rooms on other floors.
    • Adjoining rooms are not available.

Level Change (Ground Floor Rooms)

  • There is a/are step(s) to access this area/service.
  • The step(s) is/are located to the rear of the restaurant.
  • There is/are 5 step(s) to the area/service.
  • The lighting levels at the step(s) are bright.
  • The step(s) is/are not clearly marked.
  • The step(s) is/are medium height (11cm - 17cm).
  • There is a/are handrail(s) at the step(s).
  • The handrail(s) is/are on the right going up.

Other Floors

  • Steps View
    • The floors which are accessible by stairs are G-1.
    • There are 15+ steps between floors.
    • The steps are clearly marked.
    • The steps are medium (11cm - 17cm).
    • The steps do have handrails.
    • The steps have a handrail on the left going up.
    • There is a landing.
    • The lighting levels are medium.

Accessible Toilet

  • There are not accessible toilet facilities within this venue.

Standard Toilet(s)

Level Change (Standard Toilets)

  • There is a/are step(s) to access this area/service.
  • The step(s) is/are located immediately beyond the entrance.
  • There is/are 12 step(s) to the area/service.
  • The lighting levels at the step(s) are medium.
  • The step(s) is/are clearly marked.
  • The step(s) is/are medium height (11cm - 17cm).
  • There is a/are handrail(s) at the step(s).
  • The handrail(s) is/are on the left going up.

Additional Info

  • Staff do receive disability awareness / equality training.
  • Documents are not available in Braille.
  • Documents are not available in large print.
  • A bowl of water can be provided for an assistance dog.
  • An assistance dog toilet area can be provided onsite.
  • The assistance dog toilet area is located outside the front of the building.
  • A member of staff trained in BSL skills is not normally on duty.