Access Guide
Location
- The venue is situated within the centre of the area.
- This venue is situated in Crayford.
- The venue is not situated on a road which has a steep gradient.
- There is a bus stop within 150m (164yds) of the venue.
- The nearest mainline station is Erith.
Parking
- The venue does not have its own car park.
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Public Car Parks
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- There is not a car park for public use within 200m (approx).
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On Street Blue Badge Parking
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- On street marked Blue Badge bays are not available.
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On Street Standard Parking
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- Clearly signed and / or standard marked parking bays are available.
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Drop-off Point
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- There is not a designated drop off point.
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Comments
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- There are on-street bays in Stonewood Road.
- Please check resident permit restrictions.
- There are also pay and display on-street bays in Walnut Tree Road.
- Both these locations are more than 100m from the station.
- Passengers can be dropped off in front of the station building.
Outside Access (Main Entrance)
- This information is for the entrance located at the front of the building.
- There is not level access into the venue.
- The main door(s) open towards you (pull).
- The doors are double width.
- The door(s) is / are permanently held open.
- The door opening is 138cm (4ft 6in) wide.
Level Change (Main Entrance)
- There is a / are step(s) to access this area / service.
- The step(s) is / are located in front of the doorway.
- There is / are 1 step(s) to the area / service.
- There is not tactile paving at the top and bottom of the steps.
- The step(s) is / are clearly marked.
- The step(s) is / are medium.
- The steps do not have handrails.
Outside Access (Accessible Entrance)
- This information is for the entrance located to the left as you face the building.
- There is not level access into the venue.
- The main door(s) open towards you (pull).
- The doors are single width.
- The door(s) is / are heavy.
- The door opening is 86cm (2ft 10in) wide.
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Comments
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- This entrance is opened when the ticket office is closed.
- It can also be opened by staff to give step free access to Platform 2.
Level Change (Accessible Entrance)
- There is a ramp or slope to access this service.
- The ramp or slope is located leading to the entrance.
- The ramp or slope is moderate.
- The ramp or slope is permanent.
- There is a level landing at the top of the ramp.
Reception (Ticket Office)
- The desk is 2m (2yd 7in) from the main entrance.
- There is level access to reception from the entrance.
- The reception desk is high (110cm+).
- The desk does not have a low (76cm or lower) section.
- The lighting levels are medium.
- There is not a hearing assistance system.
Inside Access
- There is not level access to the service.
- There is not a hearing assistance system.
- This venue does not play background music.
- Motorised scooters are welcomed in public parts of the venue.
- The lighting levels are medium.
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Comments
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- The photo shows the interior of the ticket office building with the coffee kiosk to the left.
Train Station
- There are generally 1 member(s) of staff on duty.
- The station is staffed.
- There is not an office to obtain help.
- The station is not staffed between 18:40-06:10.
- There is a ticket office.
- The ticket office is located on the right as you enter.
- The ticket office is 2m (2yd 7in) from the main entrance.
- The train companies operating from within this station are South Eastern.
- Please click here for access information for South Eastern.
- There is not a taxi rank at the station.
- Shops and services within the station include Il Piccolo Cafe.
- All key concourse shops and services have level access.
- There are 2 platform(s) in the station.
- The platform(s) accessed by ramp / slope is / are 2.
- The platform(s) accessed by steps only is / are 1.
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Additional Station Information
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- Announcements on platforms are audio and visual.
- Platforms which have tactile markings at the platform edge are 2.
- Accessible toilets are not located on the platform(s).
- Accessible toilets are not located on the main station concourse.
- There is not a wheelchair available to borrow.
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Comments
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- Platform 1 is for travel towards London.
- Platform 2 is for travel towards Dartford and Kent.
Level Change (Bridge to Platform 1)
- There is a / are step(s) to access this area / service.
- The step(s) is / are located from Platform 2 to the bridge then down to Platform 1.
- There is / are 15+ step(s) to the area / service.
- There is tactile paving at the top and bottom of the steps.
- The step(s) is / are clearly marked.
- The step(s) is / are deep.
- The steps do have handrails.
- The handrails are on both sides.
Accessible Toilet
- There are not accessible toilets within this venue designated for public use.
Standard Toilet(s)
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Availability and Location of Standard Toilets
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- Standard toilets are not available.
Additional Info
- Staff do receive disability awareness / equality training.
- Documents can be requested in Braille.
- Documents can be requested in large print.
- A member of staff trained in BSL skills is not generally on duty.
- Staff are Text Relay aware.