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Estates Department

181 St James Road, Glasgow, G4 0NT

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Access Guide

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Location

  • The venue is situated within the centre of the city.
  • This venue is situated in Glasgow.
  • The venue is not situated on a road which has a steep gradient.
  • The nearest mainline station is Glasgow Queen Street.
  • There is a bus stop within 150m (164yds) of the venue.

Parking

  • The venue does have its own car park.
  • Parking is not free for all users.
  • Parking is free for Blue Badge holders.
  • The car park type is open air/surface.
  • Parking spaces for Blue Badge holders can booked in advance.
  • There is/are 1 designated parking bay(s) within the car park.
  • The dimensions of the designated parking bay(s) are 400cm x 480cm (13ft 1in x 15ft 9in).
  • The nearest designated bay is 13m (14yd 8in) from the main entrance.
  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
  • Assistance may be required because there is / are slopes/ramps.
  • The car park surface is tarmac.
  • The patron does not have to cross a road.
  • The car park does not have a height restriction barrier.
  • There is not a designated drop off point.

Outside Access (Main Entrance Level 1)

  • This information is for the entrance located at the front of the building.
  • There is not level access into the venue.
  • The main door(s) open both ways.
  • The doors are double width.
  • The door(s) is / are heavy.
  • The door opening is 150cm (4ft 11in) wide.
  • Second set of doors View
    • There is a second set of doors.
    • The door(s) open both ways.
    • The doors are double width.
    • The door(s) is / are heavy.
    • The door opening is 150cm (4ft 11in) wide.

Level Change (Main Entrance Level 1)

  • There is a ramp or slope to access this service.
  • The ramp/slope does bypass the step(s).
  • The ramp or slope is located leading to the entrance.
  • The ramp or slope is permanent.
  • There is a level landing at the top of the ramp.
  • There is a / are step(s) to access this area / service.
  • The step(s) is / are located leading to the entrance.
  • There is / are 7 step(s) to the area / service.
  • The step(s) is / are not clearly marked.
  • The step(s) is / are medium.
  • The steps do have handrails.
  • The handrails are on the right going up.

Reception (Level 1)

  • The desk is 6m (6yd 1ft) from the main entrance.
  • There is level access to reception from the entrance.
  • The lighting levels are bright.
  • The reception desk is low (76cm or lower).
  • The desk does not have a low (76cm or lower) section.
  • There is a hearing assistance system.
  • The type of system is a portable loop.
  • Staff are trained to use the system.

Inside Access

  • This venue does not play background music.
  • The lighting levels are bright.

Level Change (Level 2)

  • There is a / are step(s) to access this area / service.
  • The step(s) is / are located leading downtowards the offices at the rear.
  • There is / are 3 step(s) to the area / service.
  • The lighting levels at the steps are bright.
  • The step(s) is / are clearly marked.
  • The step(s) is / are medium.
  • The steps do not have handrails.

Other Floors

  • Steps View
    • The floors which are accessible by stairs are to level 2.
    • There are 15+ steps between floors.
    • The lighting levels are medium.
    • The steps are clearly marked.
    • The steps are medium (11cm - 17cm).
    • The steps do have handrails.
    • The steps have a handrail on the right going up.
    • There is a landing.
  • Other View
    • The services / areas on the floors which are not accessible are staff offices and toilets.

Accessible Toilet

  • There are not accessible toilets within this venue designated for public use.

Standard Toilet(s) (Levels 1 and 2)

Additional Info

  • Staff do receive disability awareness / equality training.
  • Documents can be requested in Braille.
  • Documents can be requested in large print.
  • A member of staff trained in BSL skills is not generally on duty.
  • This service can be requested.
  • Staff are Text Relay aware.