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Feilden House

Queen Mary University of London, Mile End Road, London, E1 4NS

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Access Guide

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Introduction

Getting Here

  • By Road
    • The Mile End campus is located just off the Mile End Road / A11. This road links the City of London with the A12. The A12 then links to the North Circular Road (and the A11 off that) and the M25.
    • There are Blue Badge bays located throughout the campus, which can be used by anyone with a valid Blue Badge. Car parking is available on campus for staff permit holders. Temporary permits are available for visitors and contractors by prior arrangement.
  • By Bus
    • The campus can be accessed via bus 25 (Oxford Circus to Ilford), 205 (Paddington Station to Bow Church DLR Station) and 339 (Shadwell Station to Leytonstone Station).
  • By Train
    • The nearest railway stations are Liverpool Street Station and Fenchurch Street Station. However, all of the London Terminal stations are within reach of the campus using public transport.
  • By Underground
    • The campus is located between Mile End (on the Hammersmith and City, District and Central lines) and Stepney Green (on the Hammersmith and City and District lines) underground stations.
  • Useful Links

Useful Information

Site/Campus Car Park (Staff Car Park)

  • Car Park
    • The car park is located off Longnor Road.
    • The nearest building(s) to this car park is/are The Curve, Feilden House, Housing Hub.
    • The car park type is open air/surface.
    • The car park does not have a height restriction barrier.
    • The car park surface is tarmac.
    • Designated Blue Badge parking bays are available.
    • The Blue Badge bay(s) is/are clearly marked.
    • There is/are 5 designated Blue Badge parking bay(s) within this car park.
    • The dimensions of the designated parking bay(s) are 250cm x 470cm (8ft 2in x 15ft 5in).
    • The dimensions of the designated bays do not vary in size.
  • Charges and Restrictions
    • This car park can be used by staff, Blue Badge holders and permit holders.
    • There are no parking charges.
    • Signs are provided to give information on parking charges/restrictions.
    • Signs are clearly presented.
  • Drop Off Point
    • There is not a designated drop off point in this car park.
  • Car Park Access
    • There is sloped access to the car park from the Westfield Way.
    • This car park is not clearly signposted from the Curve.
    • The nearest designated bay is 44m (48yd 4in) from the Curve.
  • Comments
    • Students in university accommodation are not allowed to keep vehicles on campus.

Outside Access (Flats 11-20)

  • Entrance
    • This information is for the entrance located off Westfield Way.
    • There is ramped/sloped access at this entrance.
    • The intercom is in a suitable position to allow wheelchair users to gain access.
    • A key card is required for access at this entrance.
    • The card reader/lock is in a suitable position to allow wheelchair users to gain access.
    • There is a canopy or recess which provides weather protection at this entrance.
    • The main door(s) open(s) automatically (towards you).
    • The door(s) is / are single.
    • The width of the door opening is 85cm (2ft 9in).
  • Ramp/Slope
    • There is a ramp/slope at this entrance.
    • The ramp/slope gradient is easy.
    • The ramp is permanent.
  • Comments
    • There is a similar entrance to flats 1-10 to the left of the building (as shown in photograph 3).

Inside Access

  • There is level access to the service(s).
  • There is not a hearing assistance system.
  • This venue does not play background music.
  • The lighting levels are bright.
  • Comments
    • The doors leading into flats 1 and 11 are automatic and are activated via a swipe card. As are the doors to the kitchen areas in these flats.
    • Photograph 1 shows the door to flat 1.
    • Photograph 2 shows the corridor of flat 1.
    • Photographs 3 and 4 show the kitchen in flat 1.

Other Floors

  • Steps
    • The floors which are accessible by stairs are G-1-2-3-4-5.
    • There are 15+ steps between floors.
    • The lighting levels are medium.
    • The steps are clearly marked.
    • The steps are medium (11cm - 17cm).
    • The steps do have handrails.
    • The steps have a handrail on both sides.
    • There is a landing.

Lift

  • There is a lift for public use.
  • The lift is located to your left on entrance.
  • The lift is a standard lift.
  • The floors which are accessible by this lift are G-1-2-3-4-5.
  • Wall mounted information boards are provided at lift landings.
  • The lift is approximately 5m (5yd 1ft) from the main entrance.
  • Staff do not need to be notified for use of the lift.
  • The dimensions of the lift are 109cm x 138cm (3ft 7in x 4ft 6in).
  • The clear door width is 80cm (2ft 7in).
  • There are not separate entry and exit doors in the lift.
  • There is a mirror to aid reversing out of the lift.
  • The lift does have a visual floor indicator.
  • The lift does have an audible announcer.
  • The lift does have Braille markings.
  • The lift does have tactile markings.
  • The controls for the lift are within 90cm - 120cm from the floor.
  • The lighting level in the lift is medium.
  • Comments
    • Photograph 1 shows the lift for flats 1-10.
    • Photograph 2 and 3 show the lift for flats 11-20.

Accommodation

  • Location of Accessible Accommodation
    • The establishment provides 2 accessible accommodation facilities with an ensuite and/or separate accessible bathroom.
    • This information refers to 1E.
    • The accessible facilities are located in flat 1.
    • There is level access from an accessible entrance.
    • This is by lift.
    • The room number viewed was 1E.
    • The width of the door to the room is 86cm (2ft 10in).
    • The dimensions of the clear floor space are 220cm x 312cm (7ft 3in x 10ft 3in).
    • The bed is 40cm (1ft 4in) high.
    • The measurement between the bed base and floor is 40cm (1ft 4in).
    • Light switches are within 120cm (4ft) from floor level.
    • There is a functional emergency alarm in the room.
    • Other accessible facilities available in the bedroom are blinds that are controlled via a crank mechanism.
  • Accessible Bathroom
    • The information relates to the ensuite.
    • The dimensions of the bathroom are 210cm x 254cm (6ft 11in x 8ft 4in).
    • The door opens outwards.
    • The width of the door to the bathroom is 80cm (2ft 7in).
    • The door weight is heavy.
    • There is a functional emergency alarm in the bathroom.
    • The door is locked by a twist lock.
    • The height of the toilet seat above floor level is 47cm (1ft 7in).
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm in height.
    • There is a sink.
    • The sink cannot be reached from seated on the toilet.
    • The height of the sink is 79cm (2ft 7in).
    • There is a mixer tap.
    • The tap type is lever.
    • There is a lateral transfer space.
    • The measurement of lateral transfer space is 142cm (4ft 8in).
    • As you face the toilet pan the transfer space is on the left.
    • There is a dropdown rail on the transfer side.
    • There is not a flush on the transfer side.
    • Wall mounted grab rails are available.
    • As you face the toilet pan the wall mounted grab rails are on both sides.
    • There are mirrors.
    • The mirrors are placed at a lower level or at an angle for ease of use.
    • Disposal facilities are not available.
  • Bath and Shower
    • There is not a bath.
  • Wheel In Shower
    • There is a wheel in shower.
    • The shower head height is adjustable.
    • The type of shower controls used are twist/turn.
    • The shower seat is flip down.
    • The shower seat height is 42cm (1ft 5in).
    • There are handrails available.
  • Colour contrast and lighting in accessible rooms
    • The colour contrast between the external room door and wall is good.
    • The colour contrast between the walls and floor is good.
    • The colour contrast between the internal room door and wall is good.
    • The colour contrast between external ensuite / bathroom door and wall is poor.
    • The lighting levels are medium.
  • Colour contrast and lighting in accessible bathroom
    • The colour contrast between the internal bathroom door and wall is poor.
    • The colour contrast between the walls and floor in the bathroom is poor.
    • The colour contrast between the drop down rails and wall is good.
    • The colour contrast between the grab rails and wall is good.
    • Lighting levels are medium.
  • Auxiliary Aids - General
    • None of the rooms have auxiliary aids for people with sensory impairments.
    • Assistance dogs are welcome to stay with residents in standard rooms.
  • Ground Floor Rooms
    • Ground floor rooms do not have level access.
  • Standard Rooms on Other Floors
    • There are standard rooms on other floors.
    • The other floors can be accessed by lift.
    • There is level access to standard rooms on other floors.

Accessible Toilet (1-10)

  • Location and Access
    • There is an/are accessible toilet(s) within this venue designated for public use.
    • The toilet is not for the sole use of disabled people.
    • There is pictorial signage on or near the toilet door.
    • This accessible toilet is approximately 4m (4yd 1ft) from the 1-10 entrance.
    • This accessible toilet is located to your left on entrance.
    • There is level access to this accessible toilet.
  • Features and Dimensions
    • This is a unisex toilet.
    • A key is not required for the accessible toilet.
    • The door opens outwards.
    • The door is locked by a twist lock.
    • The width of the accessible toilet door is 92cm (3ft).
    • The door is heavy.
    • The dimensions of the accessible toilet are 160cm x 233cm (5ft 3in x 7ft 8in).
    • Floor manoeuvring space is clear in the accessible toilet.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 80cm (2ft 7in).
    • There is a dropdown rail on the transfer side.
    • There is a flush on the transfer side.
    • The tap type is lever.
    • There is a mixer tap.
    • There is an emergency pull cord alarm in the cubicle.
    • The emergency pull cord alarm is not fully functional.
    • The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
    • Disposal facilities are not available in the cubicle.
    • There is not a/are not coat hook(s).
  • Position of Fixtures
    • Wall-mounted grab rails are available.
    • As you face the toilet the wall-mounted grab rails are on the left.
    • There is not a shelf within the accessible toilet.
    • There is a mirror.
    • Mirrors are not placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 48cm (1ft 7in).
    • There is not a hand dryer.
    • There is not a towel dispenser.
    • There is not a toilet roll holder.
    • There is a wash basin.
    • The wash basin can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting
    • The contrast between the internal door and wall is good.
    • The contrast between the external door and wall is good.
    • The contrast between the wall-mounted grab rail(s) and wall is poor.
    • The contrast between the dropdown rail(s) and wall is poor.
    • The toilet seat colour contrast is poor.
    • The contrast between the walls and floor is good.
    • The lighting levels are medium.
  • Comments
    • There is a secondary sink that cannot be reached from the toilet with a height of 83cm. It has twist turn taps that are not mixer.

Accessible Toilet (11-20)

  • Location and Access
    • There is an/are accessible toilet(s) within this venue designated for public use.
    • The toilet is not for the sole use of disabled people.
    • There is pictorial signage on or near the toilet door.
    • This accessible toilet is approximately 3m (3yd 10in) from the flats 11-20 entrance.
    • This accessible toilet is located to your left on entrance.
    • There is level access to this accessible toilet.
  • Features and Dimensions
    • This is a unisex toilet.
    • A key is not required for the accessible toilet.
    • The door opens outwards.
    • The door is locked by a twist lock.
    • The width of the accessible toilet door is 90cm (2ft 11in).
    • The door is light.
    • The dimensions of the accessible toilet are 204cm x 174cm (6ft 8in x 5ft 9in).
    • Floor manoeuvring space is not clear in the accessible toilet.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 104cm (3ft 5in).
    • There is a dropdown rail on the transfer side.
    • There is a flush, however it is not on the transfer side.
    • The tap type is lever.
    • There is a mixer tap.
    • There is an emergency pull cord alarm in the cubicle.
    • The emergency pull cord alarm is fully functional.
    • Disposal facilities are not available in the cubicle.
    • There is not a/are not coat hook(s).
  • Position of Fixtures
    • Wall-mounted grab rails are available.
    • As you face the toilet the wall-mounted grab rails are on both sides.
    • There is not a shelf within the accessible toilet.
    • There is a mirror.
    • Mirrors are not placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 48cm (1ft 7in).
    • There is not a hand dryer.
    • There is not a towel dispenser.
    • There is not a toilet roll holder.
    • There is a wash basin.
    • The wash basin can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting
    • The contrast between the internal door and wall is good.
    • The contrast between the external door and wall is good.
    • The contrast between the wall-mounted grab rail(s) and wall is poor.
    • The contrast between the dropdown rail(s) and wall is poor.
    • The toilet seat colour contrast is poor.
    • The contrast between the walls and floor is good.
    • The lighting levels are medium.

Outside Access (Laundry)

  • Entrance
    • This information is for the entrance located in the walkthrough between Westfield Way and the staff car park.
    • There is ramped/sloped access at this entrance.
    • A key card is required for access at this entrance.
    • The card reader/lock is in a suitable position to allow wheelchair users to gain access.
    • The main door(s) open(s) away from you (push).
    • The door(s) is / are single.
    • The door(s) is / are heavy.
    • The width of the door opening is 95cm (3ft 1in).
  • Ramp/Slope
    • There is a ramp/slope at this entrance.
    • The ramp/slope gradient is easy.
    • The ramp is permanent.
  • Comments
    • The entrance leads to the laundrette only, which can be seen in photograph 3.