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Flitwick Station

Steppingly Road, Flitwick, Bedfordshire, MK45 1AJ

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Access Guide

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Introduction

COVID-19 Information

Location

  • The venue is situated within the centre of the town.
  • This venue is situated in Flitwick.
  • The venue is situated on a road which has a steep gradient.
  • There is a bus stop within 150m (164yds) of the venue.

Parking

  • The venue does have its own car park.
  • Venue Car Park View
    • Parking is not free for all users.
    • Parking is free for Blue Badge holders.
    • The car park is at the front of the venue.
    • The car park type is open air/surface.
    • Parking spaces for Blue Badge holders do not need to be booked in advance.
    • There are 4 designated parking bay(s) within the car park.
    • The dimensions of the designated parking bay(s) are 450cm x 360cm (14ft 9in x 11ft 10in).
    • The nearest designated bay is 32m (35yd) from the main entrance.
    • The furthest designated bay is 40m (44yd) from the main entrance.
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is / are slopes/ramps.
    • The car park surface is tarmac.
    • There is a dropped kerb / non stepped access from the car park to the venue.
    • The dropped kerb does have tactile paving.
    • The patron does have to cross a road.
    • The road is generally quiet.
    • The car park does not have a height restriction barrier.
  • Drop-off Point View
    • There is not a designated drop off point.

Outside Access (Main Entrance)

  • This information is for the entrance located at the front of the building.
  • There is level access into the venue.
  • The main doors open away from you (push).
  • The doors are single width.
  • The doors are heavy.
  • The door opening is 95cm (3ft 1in) wide.

Outside Access (Footbridge Entrance)

  • There is not level access into the venue.
  • The main doors open (no doors).

Level Change (Footbridge Entrance)

  • There are steps to access this area / service.
  • The steps are located immediately beyond the entrance.
  • There is / are 5 step(s) to the area / service.
  • The steps are clearly marked.
  • The steps are medium.
  • The steps do have handrails.
  • The handrails are on the right going up.

Reception

  • The reception desk is 1m (3ft 3in) from the main entrance.
  • There is level access to reception from the entrance.
  • The reception desk is medium height.
  • The desk does not have a lowered section.
  • Lighting levels are medium.
  • There is not a hearing assistance system.

Inside Access

  • There is not level access to the service.
  • There is a hearing assistance system.
  • The system is a fixed loop.
  • Scooters are allowed in some parts of the venue.
  • The scooter can be used in the station.
  • The scooter cannot be used on trains unless carrying a scooter permit.
  • Lighting levels are varied.

Level Change (Footbridge)

  • There are steps to access this area / service.
  • The steps are located leading to and from the footbridge.
  • There is / are 15+ step(s) to the area / service.
  • The steps are clearly marked.
  • The steps are medium.
  • The steps do have handrails.
  • The handrails are on both sides.

Train Station

  • There are generally 1 member(s) of staff on duty.
  • The station is staffed.
  • There is not an office to obtain help.
  • The station is not staffed between 19:30 - 06:00.
  • There is a ticket office.
  • The ticket office is located immediately beyond the main entrance.
  • The ticket office is 1m (3ft 3in) from the main entrance.
  • The train companies operating from within this station are First Capital Connect.
  • There is a taxi rank at the station.
  • The taxi rank is located on the access road.
  • The taxi rank is 20m (22yd) from the main entrance.
  • Shops and services within the station include a newspaper kiosk and a breakfast bar.
  • All key concourse shops and services have level access.
  • There are 4 platform(s) in the station.
  • Additional Station Information View
    • Announcements on platforms are audio and visual.
    • Platforms which have tactile markings at the platform edge are 1-4.
    • Accessible toilets are not located on the platform(s).
    • There is not a wheelchair available to borrow.

Train Station Platform

  • This information is for platform(s) 1-4.
  • The platform(s) which has/have level access is / are 4.
  • The platform(s) accessed by steps only is / are 1-3.

Accessible Toilet

  • There are accessible toilets within this venue designated for public use.
  • Location and Access View
    • The toilet is not for the sole use of disabled people.
    • There is pictorial and Braille signage on or near the toilet door.
    • The accessible toilet is 17m (19yd) from the main entrance.
    • The accessible toilet is located in an outbuilding between the station and the car park.
    • There is not level access to the accessible toilet.
  • Comments View
    • The adapted toilet was out of use at the time of the survey.

Standard Toilet(s)

Level Change (Toilets)

  • There is a ramp or slope to access this service.
  • The ramp or slope is located on the pavement leading to the toilets.
  • The ramp or slope is easy.
  • The ramp or slope is permanent.

Additional Info

  • Staff do receive disability awareness / equality training.
  • Documents can be requested in Braille.
  • Documents can be requested in large print.
  • A member of staff trained in BSL skills is not generally on duty.