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Forum Shopping Centre

Northgate Street, Chester, Cheshire, CH1 2BY

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Access Guide

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Opening Times

  • Monday 08:00 - 18:00.
  • Tuesday 08:00 - 18:00.
  • Wednesday 08:00 - 18:00.
  • Thursday 08:00 - 18:00.
  • Friday 08:00 - 18:00.
  • Saturday 08:00 - 18:00.
  • Sunday 11:00 - 17:00.

Location

  • The venue is situated within the centre of the city.
  • The venue is in a pedestrian area.
  • This venue is situated in Chester.
  • The venue is not situated on a road which has a steep gradient.
  • There is a bus stop within 150m (164yds) of the venue.
  • The nearest mainline station is Chester.
  • The venue is in a shopping mall.

Parking

  • The venue does not have its own car park.
  • Public Car Parks
    • There is a car park for public use within 200m (approx).
    • The name of the car park is Market Car Park.
    • The car park is located on Princess Street.
  • On Street Parking and Drop-off Details
    • On street marked Blue Badge bays are not available.
    • Clearly signed and / or standard marked parking bays are not available.
    • There is not a designated drop off point.

Outside Access (Main Entrance)

  • There is level access into the venue.
  • The main doors open automatically.
  • The door opening is 160cm (5ft 3in) wide.

Outside Access (Trinity Street)

  • This information is for the entrance located at the rear of the venue.
  • There is level access into the venue.
  • The main doors open automatically.
  • The door opening is 160cm (5ft 3in) wide.

Level Change (Trinity Street)

  • There are steps to access this area / service.
  • The steps are located on the concourse in Trinity Street.
  • There is / are 15+ step(s) to the area / service.
  • The steps are not clearly marked.
  • The steps are medium.
  • The steps do have handrails.
  • The handrails are on both sides.
  • There is a standard and / or platform lift to access this service.

Lift (Trinity Street)

  • There is a lift for public use.
  • The lift is located at the rear of the shopping centre.
  • The lift is a standard lift.
  • The floors which are accessible by this lift are ground and shopping centre/market.
  • The lift is 50m (55yd) from rear entrance.
  • Staff do not need to be notified for use of the lift.
  • There are separate entry and exit doors in the lift.
  • The lift controls do not have Braille markings.
  • The lift controls do have tactile markings.
  • Comments
    • The lift was out of order at the time of the research.

Outside Access (Princess Street)

  • There is not level access into the venue.
  • The main doors open automatically.
  • The doors are double width.
  • The door opening is 150cm (4ft 11in) wide.

Level Change (Princess Street)

  • There is a ramp or slope to access this service.
  • The ramp or slope is located in Princess Street.
  • The ramp or slope is moderate.
  • The ramp or slope is permanent.
  • There is a level landing at the top of the ramp.
  • The width of the ramp or slope is 300cm (9ft 10in).
  • There are steps to access this area / service.
  • The steps are located in Princess Street.
  • There is / are 9 step(s) to the area / service.
  • The steps are not clearly marked.
  • The steps are deep.
  • The steps do have handrails.
  • The handrails are on both sides.
  • Comments
    • The ramp overcomes the steps.

Inside Access

  • There is level access to the service.
  • There is not a hearing assistance system.
  • This venue does not play background music.
  • Motorised scooters are allowed in public parts of the venue.
  • Lighting levels are bright.
  • Scooters are allowed in some parts of the venue.

Accessible Toilet

  • There are not accessible toilets within this venue designated for public use.

Standard Toilet(s)

Additional Info

  • Staff do not receive disability awareness / equality training.
  • A member of staff trained in BSL skills is not generally on duty.