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France House

Queen Mary University of London, Mile End Road, London, E1 4NS

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Access Guide

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Introduction

Getting Here

  • By Road
    • The Mile End campus is located just off the Mile End Road / A11. This road links the City of London with the A12. The A12 then links to the North Circular Road (and the A11 off that) and the M25.
    • There are Blue Badge bays located throughout the campus, which can be used by anyone with a valid Blue Badge. Car parking is available on campus for staff permit holders. Temporary permits are available for visitors and contractors by prior arrangement.
  • By Bus
    • The campus can be accessed via bus 25 (Oxford Circus to Ilford), 205 (Paddington Station to Bow Church DLR Station) and 339 (Shadwell Station to Leytonstone Station).
  • By Train
    • The nearest railway stations are Liverpool Street Station and Fenchurch Street Station. However, all of the London Terminal stations are within reach of the campus using public transport.
  • By Underground
    • The campus is located between Mile End (on the Hammersmith and City, District and Central lines) and Stepney Green (on the Hammersmith and City and District lines) underground stations.
  • Useful Links

Useful Information

Building Parking

  • The building does not have its own dedicated parking.
  • Site/Campus Car Parks
    • There is a site/campus car park for staff within approximately 200m.
    • The name of the car park is Staff Car Park.
    • The car park is located off Longnor Road.
  • Drop Off Point
    • There is not a designated drop off point.
  • Comments
    • Residents are not allowed to have a car on campus.

Site/Campus Car Park (Staff Car Park)

  • Car Park
    • The car park is located off Longnor Road.
    • The nearest building(s) to this car park is/are The Curve, Feilden House, Housing Hub.
    • The car park type is open air/surface.
    • The car park does not have a height restriction barrier.
    • The car park surface is tarmac.
    • Designated Blue Badge parking bays are available.
    • The Blue Badge bay(s) is/are clearly marked.
    • There is/are 5 designated Blue Badge parking bay(s) within this car park.
    • The dimensions of the designated parking bay(s) are 250cm x 470cm (8ft 2in x 15ft 5in).
    • The dimensions of the designated bays do not vary in size.
  • Charges and Restrictions
    • This car park can be used by staff, Blue Badge holders and permit holders.
    • There are no parking charges.
    • Signs are provided to give information on parking charges/restrictions.
    • Signs are clearly presented.
  • Drop Off Point
    • There is not a designated drop off point in this car park.
  • Car Park Access
    • There is sloped access to the car park from the Westfield Way.
    • This car park is not clearly signposted from the Curve.
    • The nearest designated bay is 44m (48yd 4in) from the Curve.
  • Comments
    • Students in university accommodation are not allowed to keep vehicles on campus.

Outside Access (1-21)

  • Entrance
    • This information is for the entrance located off Westfield Way.
    • There is ramped/sloped access at this entrance.
    • The intercom is not in a suitable position to allow wheelchair users to gain access.
    • A key card is required for access at this entrance.
    • The card reader/lock is in a suitable position to allow wheelchair users to gain access.
    • The main door(s) open(s) away from you (push).
    • The door(s) is / are single.
    • The door(s) is / are heavy.
    • The width of the door opening is 86cm (2ft 10in).
  • Ramp/Slope
    • There is a ramp/slope at this entrance.
    • The ramp/slope is located immediately beyond the entrance.
    • The ramp/slope gradient is easy.
    • The ramp is permanent.
    • There is a level landing at the top of the ramp.
    • The ramp does not have handrails.
    • The width of the ramp is 104cm (3ft 5in).
  • Step(s)
    • There is a / are step(s) at this entrance.
    • The step(s) is / are located at the threshold of the entrance.
    • There is / are 1 step(s) to access the entrance.
    • There is not tactile paving at the top and bottom of the step(s).
    • The step(s) is / are not clearly marked.
    • The step(s) is / are shallow.
    • The steps do not have handrails.

Outside Access (22-31)

  • Entrance
    • This information is for the entrance located off Westfield Way.
    • There is ramped/sloped access at this entrance.
    • The intercom is in a suitable position to allow wheelchair users to gain access.
    • A key card is required for access at this entrance.
    • The card reader/lock is in a suitable position to allow wheelchair users to gain access.
    • The main door(s) open(s) away from you (push).
    • The door(s) is / are single.
    • The door(s) is / are heavy.
    • The width of the door opening is 91cm (2ft 12in).
    • There is a small lip on the threshold of the entrance, with a height of 2cm or below.
    • The ramp/slope is located immediately beyond the entrance.
    • The ramp/slope gradient is easy.
    • The ramp is permanent.
    • There is a level landing at the top of the ramp.
    • The ramp does not have handrails.
    • The width of the ramp is 104cm (3ft 5in).
  • Comments
    • There is a similar entrance leading to flats 32-41.

Inside Access

  • There is level access to the service(s).
  • There is not a hearing assistance system.
  • This venue does not play background music.
  • The lighting levels are bright.

Other Floors

  • Steps
    • The floors which are accessible by stairs are G-1-2-3-4-5.
    • There are 15+ steps between floors.
    • The lighting levels are medium.
    • The steps are clearly marked.
    • The steps are medium (11cm - 17cm).
    • The steps do have handrails.
    • The steps have a handrail on the left going up.
    • There is a landing.

Lift

  • There is a lift for public use.
  • The lift is located G-1-2-3-4-5.
  • The lift is a standard lift.
  • The floors which are accessible by this lift are G-1-2-3-4-5.
  • The lift is approximately 5m (5yd 1ft) from the entrance.
  • Staff do not need to be notified for use of the lift.
  • The dimensions of the lift are 125cm x 132cm (4ft 1in x 4ft 4in).
  • The clear door width is 80cm (2ft 7in).
  • There are not separate entry and exit doors in the lift.
  • There is a mirror to aid reversing out of the lift.
  • The lift does have a visual floor indicator.
  • The lift does have an audible announcer.
  • The lift does not have Braille markings.
  • The lift does have tactile markings.
  • The controls for the lift are within 90cm - 120cm from the floor.
  • The lighting level in the lift is medium.

Accommodation

  • Location of Accessible Accommodation
    • The establishment provides 2 accessible accommodation facilities with an ensuite and/or separate accessible bathroom.
    • This information refers to 23A.
    • The accessible facilities are located in flat 23.
    • There is level access from an accessible entrance.
    • This is by lift.
    • The room number viewed was 23A.
    • The width of the door to the room is 80cm (2ft 7in).
    • The dimensions of the clear floor space are 165cm x 205cm (5ft 5in x 6ft 9in).
    • The bed is 36cm (1ft 2in) high.
    • Light switches are within 120cm (4ft) from floor level.
    • There is not a functional emergency alarm in the room.
    • No emergency alarm is fitted in the room.
  • Accessible Bathroom
    • The information relates to the ensuite.
    • The dimensions of the bathroom are 215cm x 150cm (7ft 1in x 4ft 11in).
    • The door opens outwards.
    • The width of the door to the bathroom is 87cm (2ft 10in).
    • The door weight is light.
    • There is a functional emergency alarm in the bathroom.
    • The door is locked by a twist lock.
    • The height of the toilet seat above floor level is 46cm (1ft 6in).
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm in height.
    • There is a sink.
    • The sink can be reached from seated on the toilet.
    • The height of the sink is 76cm (2ft 6in).
    • There is a mixer tap.
    • The tap type is lever.
    • There is a lateral transfer space.
    • The measurement of lateral transfer space is 135cm (4ft 5in).
    • As you face the toilet pan the transfer space is on the right.
    • There is a dropdown rail on the transfer side.
    • There is a flush on the transfer side.
    • Wall mounted grab rails are available.
    • As you face the toilet pan the wall mounted grab rails are on both sides.
    • There are mirrors.
    • The mirrors are not placed at a lower level or at an angle for ease of use.
    • Disposal facilities are not available.
  • Bath and Shower
    • There is not a bath.
  • Wheel In Shower
    • There is a wheel in shower.
    • The shower head height is adjustable.
    • The type of shower controls used are lever.
    • The shower seat is flip down.
    • The shower seat height is 53cm (1ft 9in).
    • There are handrails available.
  • Colour contrast and lighting in accessible rooms
    • The colour contrast between the external room door and wall is good.
    • The colour contrast between the walls and floor is good.
    • The colour contrast between the internal room door and wall is good.
    • The colour contrast between external ensuite / bathroom door and wall is poor.
    • The lighting levels are medium.
  • Colour contrast and lighting in accessible bathroom
    • The colour contrast between the internal bathroom door and wall is poor.
    • The colour contrast between the walls and floor in the bathroom is poor.
    • The colour contrast between the drop down rails and wall is poor.
    • The colour contrast between the grab rails and wall is poor.
    • Lighting levels are medium.
  • Auxiliary Aids - General
    • Some of the rooms have auxiliary aids for people with sensory impairments.
    • Available auxiliary aids include vibrating pillows.
    • Assistance dogs are welcome to stay with residents in standard rooms.
  • Ground Floor Rooms
    • Ground floor rooms do not have level access.
  • Standard Rooms on Other Floors
    • There are standard rooms on other floors.
    • The other floors can be accessed by lift.
    • There is level access to standard rooms on other floors.
    • Adjoining rooms are not available.
  • Comments
    • Rooms 3A and 3C are equipped with flashing fire alarms.

Outside Access (Laundry)

  • Entrance
    • This information is for the entrance located at the front of the building.
    • There is ramped/sloped access at this entrance.
    • A key card is required for access at this entrance.
    • The card reader/lock is in a suitable position to allow wheelchair users to gain access.
    • The main door(s) open(s) away from you (push).
    • The door(s) is / are single.
    • The door(s) is / are heavy.
    • The width of the door opening is 86cm (2ft 10in).
    • The ramp/slope gradient is easy.
    • The ramp is permanent.
  • Comments
    • The entrance leads to the Laundry facilities only, these can be seen in photographs 3 & 4.