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Freezywater Primary Care Centre

2b Aylands Road, Enfield, London, EN3 6NS

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Access Guide

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Location

  • The venue is situated within the centre of the town or city.
  • This venue is situated in Enfield.
  • The venue is not situated on a road which has a steep gradient.
  • The nearest mainline station is Turkey Street.

Opening Times

  • Monday 09:00 - 18:30.
  • Tuesday 09:00 - 18:30.
  • Wednesday 09:00 - 18:30.
  • Thursday 09:00 - 19:30.
  • Friday 09:00 - 18:30.
  • Saturday Closed.
  • Sunday Closed.

Parking

  • The venue does have its own car park.
  • Venue Car Park View
    • The car park is at the front of the venue.
    • The car park type is open air/surface.
    • There are 2 designated parking bay(s) within the car park.
    • The dimensions of the designated parking bay(s) are 280cm x 500cm (9ft 2in x 16ft 5in).
    • The nearest designated bay is 18m (20yd) from the main accessible entrance.
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • The car park surface is tarmac.
    • The patron does not have to cross a road.
    • The car park does not have a height restriction barrier.
  • Comments View
    • The car park is 20m from the venue's entrance.
    • The convenient dropoff point is located outside main entrance.

Outside Access (Aylands Road)

  • There is level access into the venue.
  • The main doors open automatically.
  • The doors are double width.
  • The door opening is 120cm (3ft 11in) wide.
  • Second set of doors View
    • There is a second set of doors.
    • The doors open automatically.
    • The doors are double width.
    • The door opening is 130cm (4ft 3in) wide.

Reception

  • The desk/counter is 4m (4yd 1ft) from the front entrance.
  • There is level access to the desk/counter from the entrance.
  • The desk/counter is medium height (77cm - 109cm).
  • The lighting levels are bright.
  • There is a hearing assistance system.
  • The type of system is a fixed loop.
  • Staff are trained to use the system.

Inside Access

  • There is level access to the service(s).
  • There is not a hearing assistance system.
  • This venue does not play background music.
  • Motorised scooters are allowed in public parts of the venue.
  • The lighting levels are bright.

Other Floors

  • Steps View
    • The floors which are accessible by stairs are G-1.
    • There are 15+ steps between floors.
    • The steps are clearly marked.
    • The steps are medium.
    • The steps do have handrails.
    • The steps have a handrail on both sides.
    • There is a landing.
    • The lighting level is bright.

Lift

  • There is a lift for public use.
  • The lift is located to the right hand side of the reception desk.
  • The lift is a standard lift.
  • The floors which are accessible by this lift are G-1.
  • The lift is 8m (26ft 3in) from accessible entrance.
  • Staff do not need to be notified for use of the lift.
  • The dimensions of the lift are 110cm x 150cm (3ft 7in x 4ft 11in).
  • There is not a mirror to aid reversing out of the lift.
  • The lift does have a visual floor indicator.
  • The lift does not have an audible announcer.
  • The lift controls do have Braille markings.
  • The lift controls do have tactile markings.
  • The lighting level in the lift is bright.

Accessible Toilet

  • There are accessible toilet facilities within this venue.
  • Location and Access View
    • The toilet is for the sole use of disabled people.
    • This accessible toilet is approximately 10m (10yd 2ft) from the accessible entrance.
    • This accessible toilet is located to the far right of reception desk.
  • Features and Dimensions View
    • This is a unisex toilet.
    • A key is not required for the accessible toilet.
    • The door opens outwards.
    • The door is locked by a twist lock.
    • The dimensions of the accessible toilet are 150cm x 170cm (4ft 11in x 5ft 7in).
    • There is not a lateral transfer space.
    • The tap type is lever.
    • The emergency pull cord alarm is not fully functional.
    • Disposal facilities are available in the cubicle.
    • There is a/are coat hook(s).
    • The coat hook is not within 120cm (3ft 11in) from floor level.
  • Position of Fixtures View
    • Wall-mounted grab rails are available.
    • As you face the toilet the wall-mounted grab rails are on both sides.
    • There is a mirror.
    • Mirrors are placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 45cm (1ft 6in).
    • There is not a hand dryer.
    • There is a towel dispenser.
    • The towel dispenser is placed higher than 100cm (3ft 3in).
    • The height of the towel dispenser is 120cm (3ft 11in).
    • There is a toilet roll holder.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a wash basin.
    • The wash basin is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting View
    • The contrast between the walls and floor is fair.
    • The lighting levels are bright.
  • Comments View
    • Wall mounted and drop down rails are available.
    • There are baby changing facilities in the accessible toilet.

Standard Toilet(s)

Additional Info

  • Staff do receive disability awareness / equality training.
  • Documents can be requested in Braille.
  • Documents can be requested in large print.
  • A bowl of water can be provided for an assistance dog.
  • A member of staff trained in BSL skills is not normally on duty.
  • This service cannot be requested.