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Fund Raising Office and Foundation Trust Management Office

The Royal Liverpool University Hospital, Prescot Street, Liverpool, L7 8XP

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Access Guide

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Introduction

  • The venue is located on the ground floor.

Opening Times

  • Monday 09:00 - 17:00.
  • Tuesday 09:00 - 17:00.
  • Wednesday 09:00 - 17:00.
  • Thursday 09:00 - 17:00.
  • Friday 09:00 - 17:00.
  • Saturday Closed.
  • Sunday Closed.

Location

  • The venue is situated within the centre of the city.
  • This venue is situated in Liverpool.
  • The nearest mainline station is Liverpool Lime Street.

Parking

  • Parking on the main hospital site is limited to staff and permit holders.
  • There is some disabled parking on site but it is generally used by staff with the exception of the Diabetic Centre where outpatients of that facility can park if displaying a Blue Badge.
  • It may be possible to drive onto the site to drop off disabled patients outside the side or rear entrances but this is at the discretion of security staff.
  • There are drop-off areas outside the main and emergency department entrances and also outside the Linda McCartney and Education Centres but vehicles must not be parked in these areas.
  • Patients and visitors can park in the nearby secure Q-Park facility which is situated less than a 5 minute walk from the hospital and is open 24 hours a day, seven days a week.
  • The vehicle entrance to Q-Park is on Epworth Street (off Erskine Street).
  • A pedestrian exit is available on the Prescot Road side of the car park.
  • The car park has over 40 designated Blue Badge bays on level 1 and two additional bays on each of the other levels.
  • The dimensions of the bays are 3.5m x 6.5 (11ft 5in x 21ft 3in).
  • Parking charges are the same for Blue Badge holders.
  • There is a height restriction of 2.1 metres (6ft 10in) at Q-Park so if you have a vehicle above this height please contact the Trust’s Security Team on 0151 706 2228 to make alternative arrangements.
  • A shuttle bus services runs between the Q-Park car park and the Royal and Dental Hospitals.
  • The bus runs on request and car park staff can radio for one to arrive within a few minutes.

Outside Access (Hospital Main Entrance)

  • This information is for the entrance located at the front of the hospital, off Prescot Street.
  • There is level access into the venue.
  • The main doors open automatically.
  • The doors are double width.
  • The door opening is 154cm (5ft 1in) wide.
  • Comments
    • The automatic doors are push pad operated.
    • Alternatively, there are automatically revolving doors.

Reception

  • The desk is 1m (3ft 3in) from the entrance.
  • There is level access to reception from the entrance.
  • The reception desk is medium height (77cm - 109cm).
  • The desk has a low (76cm or lower) section.
  • The desk is generally staffed.
  • The lighting levels are bright.
  • There is a hearing assistance system.
  • The type of system is a fixed loop.
  • Staff are trained to use the system.

Outside Access (Fund Raising Office Entrance)

  • This information is for the entrance located in the main reception area.
  • There is level access into the venue.
  • The main doors open away from you (push).
  • The doors are single width.
  • The doors are heavy.
  • The door opening is 85cm (2ft 9in) wide.

Outside Access (Foundation Entrance)

  • This information is for the entrance located in the main reception area.
  • There is level access into the venue.
  • The main door(s) open away from you (push).
  • The doors are single width.
  • The door(s) is / are heavy.
  • The door opening is 80cm (2ft 7in) wide.

Inside Access

  • There is level access to the service.
  • This venue does not play background music.
  • Lighting levels are bright.

Accessible Toilet

  • There nearest accessible toilets are located in the hospital reception foyer.

Standard Toilet(s)

  • The nearest standard toilets are located in the hospital reception foyer.

Additional Info

  • Disability awareness training can be provided for staff.
  • The most commonly used documents can be produced in different formats on request.
  • Different formats include Braille, large print and different languages.
  • British Sign Language Interpreters can be provided on request.
  • Language Interpreters can be provided on request.
  • The main languages requested are Cantonese, Arabic, Somali, Mandarin, Polish and Kurdish.
  • Registered assistance dogs are generally welcomed in all areas although departments with high risk from infection, such as wards and intensive care units, should be contacted in advance.
  • Switchboard staff are Type Talk aware.
  • Help with luggage is available for inpatients.
  • The mobility aids available in the hospital include mobile hoists, ceiling tracking hoists, wheelchairs, motorised wheelchairs, tri wheel walkers, shower chairs, bath hoists, commodes, walking sticks, walking frames, hoist slings, adjustable beds and crutches.
  • There is no charge for mobility aids.
  • To obtain mobility aids please contact a nurse/doctor.
  • There is not a mobility scooter charging point at the hospital.
  • Portable hearing loop systems are available at the hospital.