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Gala Theatre and Cinema

Millennium Place, Durham, County Durham, DH1 1WA

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Accessibility Guide

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Introduction

  • Services / facilities within the building include 2 cinema screens, a theatre, cafe, Roman Gladiator Exhibition and studio space.

Opening Times (Box Office)

  • Monday 10:00 - 20:30.
  • Tuesday 10:00 - 20:30.
  • Wednesday 10:00 - 20:30.
  • Thursday 10:00 - 20:30.
  • Friday 10:00 - 20:30.
  • Saturday 10:00 - 20:30.
  • Sunday 14:30 - 20:30.
  • Comments
    • The opening times can vary depending on events, showings and performances taking place.

Location

  • The venue is situated within the centre of the city.
  • This venue is situated in Durham.
  • The venue is not situated on a road which has a steep gradient.
  • There is not a bus stop within 150m (164yds) of the venue.
  • The nearest mainline station is Durham.

Parking

  • The venue does not have its own car park.
  • Public Car Parks
    • There is a car park for public use within 200m (approx).
    • The name of the car park is Walker Gate and Shopping Centre.
  • On Street Parking and Drop-off Details
    • On street marked Blue Badge bays are not available.
    • Clearly signed and / or standard marked parking bays are not available.
    • There is not a designated drop off point.

Outside Access (Main Entrance)

  • This information is for the entrance located at the front of the building.
  • There is level access into the venue.
  • The main doors open automatically.
  • The doors are double width.
  • The door opening is 150cm (4ft 11in) wide.
  • Second set of doors
    • There is a second set of doors.
    • The doors open automatically.
    • The doors are double width.
    • The door opening is 150cm (4ft 11in) wide.

Reception (Box Office)

  • The reception desk is 3m (9ft 10in) from the main entrance.
  • There is level access to reception from the entrance.
  • The reception desk is medium height.
  • The desk has a lowered section.
  • Lighting levels are bright.

Inside Access

  • There is level access to the service.
  • This venue does play background music.
  • Music is played depending on events.
  • Motorised scooters are allowed in public parts of the venue.
  • Lighting levels are bright.

Restaurant Bar Internal

  • The following information is for the cafe.
  • Once inside, there is level access to the service.
  • No tables are permanently fixed.
  • Some chairs are permanently fixed.
  • No chairs have armrests.
  • The distance between the floor and the lowest table is 55cm (1ft 10in).
  • The distance between the floor and the highest table is 69cm (2ft 3in).
  • Menus are hand held and wall.
  • Menus are clearly written.
  • Menus are presented in contrasting colours.
  • The type of food served here is main meals and snacks.

Theatre

  • There are designated spaces for wheelchair users.
  • Designated seating is located at the rear and middle of the theatre.
  • Wheelchairs are left with the patron.
  • A companion may sit with you.
  • This venue does not provide audio described performances.
  • There is a hearing assistance system.
  • The hearing system is infrared.
  • Staff are trained to use the hearing system.
  • A deposit is not required for the hearing system.
  • There are rows suitable for hearing loops throughout the theatre.
  • There is a wheelchair to borrow.
  • Concessions are available.
  • Assistance dogs are allowed in the auditorium.
  • Carers are given free entry.

Cinema

  • The cinema has 2 screens.
  • All screens have level access.
  • Seating and additional access information
    • Films are mainly mainstream.
    • There are designated spaces for wheelchair users.
    • Designated spaces are situated at the front of the cinema.
    • Wheelchairs may be left with the patron.
    • There is not a hearing assistance system.
    • Subtitles are not available.
    • Concessions are available.
    • Assistance dogs are allowed in the cinema.
    • There is a wheelchair to borrow.
  • Comments
    • The designated seating area is at the front in Screen 2 and at the back in Screen 1.
    • Audio described films can be requested.

Other Floors

  • Steps
    • The floors which are accessible by stairs are B-LG-G-1-2.
    • There are 15+ steps between floors.
    • The steps are clearly marked.
    • The steps are medium.
    • The steps do have handrails.
    • The steps have a handrail on both sides.
    • There is a landing.
    • The lighting level is bright.

Lift

  • There is a lift for public use.
  • The lift is located just beyond the box office.
  • The lift is a standard lift.
  • The floors which are accessible by this lift are B-LG-G-1-2.
  • The lift is 8m (26ft 3in) from main entrance.
  • The clear door width is 110cm (3ft 7in).
  • The dimensions of the lift are 140cm x 150cm (4ft 7in x 4ft 11in).
  • There are separate entry and exit doors in the lift.
  • The lift does have a visual floor indicator.
  • The lift does not have an audible announcer.
  • The controls for the lift are within reach for a wheelchair user.
  • The lift controls do have Braille markings.
  • The lift controls do have tactile markings.
  • The lighting level in the lift is bright.

Accessible Toilet (Box Office)

  • Location and Access
    • There are accessible toilets within this venue designated for public use.
    • The toilet is not for the sole use of disabled people.
    • There is pictorial signage on or near the toilet door.
    • The accessible toilet is 4m (13ft 1in) from the main entrance.
    • The accessible toilet is located next to the box office.
    • There is level access to the accessible toilet.
  • Features and Dimensions
    • This is a unisex toilet.
    • A key is not required for the accessible toilet.
    • The door opens inwards.
    • The door is locked by a locking handle.
    • The width of the accessible toilet door is 90cm (2ft 11in).
    • The door is light.
    • Floor manoeuvring space is clear in the accessible toilet.
    • The dimensions of the accessible toilet are 220cm x 220cm (7ft 3in x 7ft 3in).
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the left.
    • The lateral transfer space is 140cm (4ft 7in).
    • There is a dropdown rail on the transfer side.
    • There is a flush on the transfer side.
    • The tap type is lever.
    • There is a mixer tap.
    • There is a functional emergency alarm available.
    • Disposal facilities are not available in the cubicle.
    • There is not a coat hook.
  • Position of Fixtures
    • Wall mounted rails are available.
    • There is not a shelf within the accessible toilet.
    • There are mirrors in the accessible toilet.
    • The height of the toilet seat above floor level is 44cm (1ft 5in).
    • There is a hand dryer.
    • The hand dryer cannot be reached from seated on the toilet.
    • The hand dryer is not placed higher than 100cm (3ft 3in).
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a sink.
    • The sink can be reached from seated on the toilet.
    • The sink is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting
    • The contrast between the external door and wall is good.
    • The contrast between the internal door and wall is good.
    • The contrast between the grab rails and wall is poor.
    • The contrast between the drop down rails and wall is poor.
    • The contrast between the walls and floor is good.
    • Lighting levels are bright.

Accessible Toilet (Screen 2)

  • Location and Access
    • There are accessible toilets within this venue designated for public use.
    • The toilet is not for the sole use of disabled people.
    • There is pictorial signage on or near the toilet door.
    • The accessible toilet is 7m (22ft 12in) from the lift.
    • The accessible toilet is located next to Screen 2 on floor 2.
    • There is level access to the accessible toilet.
  • Features and Dimensions
    • This is a unisex toilet.
    • A key is not required for the accessible toilet.
    • The door opens outwards.
    • The door is locked by a twist lock.
    • The width of the accessible toilet door is 90cm (2ft 11in).
    • The door is light.
    • Floor manoeuvring space is clear in the accessible toilet.
    • The dimensions of the accessible toilet are 165cm x 200cm (5ft 5in x 6ft 7in).
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 90cm (2ft 11in).
    • There is not a dropdown rail.
    • There is a flush on the transfer side.
    • The tap type is lever.
    • There is a mixer tap.
    • There is not a functional emergency alarm available.
    • Disposal facilities are not available in the cubicle.
    • There is not a coat hook.
  • Position of Fixtures
    • Wall mounted rails are not available.
    • There is not a shelf within the accessible toilet.
    • There are mirrors in the accessible toilet.
    • The height of the toilet seat above floor level is 44cm (1ft 5in).
    • There is a hand dryer.
    • The hand dryer cannot be reached from seated on the toilet.
    • The hand dryer is not placed higher than 100cm (3ft 3in).
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a sink.
    • The sink can be reached from seated on the toilet.
    • The sink is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting
    • The contrast between the external door and wall is good.
    • The contrast between the internal door and wall is good.
    • The contrast between the walls and floor is good.
    • Lighting levels are bright.

Accessible Toilet (Floor 1 - The Circle)

  • Location and Access
    • There are accessible toilets within this venue designated for public use.
    • The toilet is not for the sole use of disabled people.
    • There is no additional signage on or near the toilet door.
    • The accessible toilet is 8m (26ft 3in) from the lift.
    • The accessible toilet is located in the standard male toilet.
    • There is level access to the accessible toilet.
  • Features and Dimensions
    • A key is not required for the accessible toilet.
    • The door opens outwards.
    • The door is locked by a sliding bolt.
    • The width of the accessible toilet door is 100cm (3ft 3in).
    • The door is light.
    • Floor manoeuvring space is clear in the accessible toilet.
    • The dimensions of the accessible toilet are 170cm x 200cm (5ft 7in x 6ft 7in).
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the left.
    • The lateral transfer space is 100cm (3ft 3in).
    • There is a dropdown rail on the transfer side.
    • There is not a flush on the transfer side.
    • The tap type is lever.
    • There is a mixer tap.
    • There is not a functional emergency alarm available.
    • Disposal facilities are not available in the cubicle.
    • There is not a coat hook.
  • Position of Fixtures
    • Wall mounted rails are available.
    • There is not a shelf within the accessible toilet.
    • There are not mirrors in the accessible toilet.
    • The height of the toilet seat above floor level is 45cm (1ft 6in).
    • There is a towel dispenser.
    • The towel dispenser cannot be reached from seated on the toilet.
    • The towel dispenser is not placed higher than 100cm (3ft 3in).
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a sink.
    • The sink can be reached from seated on the toilet.
    • The sink is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting
    • The contrast between the external door and wall is good.
    • The contrast between the internal door and wall is good.
    • The contrast between the grab rails and wall is good.
    • The contrast between the drop down rails and wall is good.
    • The contrast between the walls and floor is good.
    • Lighting levels are bright.
  • Comments
    • There is a similar accessible toilet in the female standard toilet.

Accessible Toilet (Floor 2 - The Studio)

  • Location and Access
    • There are accessible toilets within this venue designated for public use.
    • The toilet is not for the sole use of disabled people.
    • There is pictorial signage on or near the toilet door.
    • The accessible toilet is 10m (32ft 10in) from the lift.
    • The accessible toilet is located next to the studio.
    • There is level access to the accessible toilet.
  • Features and Dimensions
    • This is a unisex toilet.
    • A key is not required for the accessible toilet.
    • The door opens outwards.
    • The door is locked by a twist lock.
    • The width of the accessible toilet door is 86cm (2ft 10in).
    • The door is light.
    • Floor manoeuvring space is clear in the accessible toilet.
    • The dimensions of the accessible toilet are 160cm x 220cm (5ft 3in x 7ft 3in).
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 80cm (2ft 7in).
    • There is a dropdown rail on the transfer side.
    • There is a flush on the transfer side.
    • The tap type is lever.
    • There is a mixer tap.
    • There is a functional emergency alarm available.
    • Disposal facilities are not available in the cubicle.
    • There is not a coat hook.
  • Position of Fixtures
    • Wall mounted rails are available.
    • There is not a shelf within the accessible toilet.
    • There are mirrors in the accessible toilet.
    • The height of the toilet seat above floor level is 45cm (1ft 6in).
    • There is a hand dryer.
    • The hand dryer cannot be reached from seated on the toilet.
    • The hand dryer is not placed higher than 100cm (3ft 3in).
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a sink.
    • The sink can be reached from seated on the toilet.
    • The sink is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting
    • The contrast between the external door and wall is good.
    • The contrast between the internal door and wall is good.
    • The contrast between the grab rails and wall is good.
    • The contrast between the drop down rails and wall is good.
    • The contrast between the walls and floor is good.
    • Lighting levels are bright.

Standard Toilet(s)

Additional Info

  • Staff do not receive disability awareness / equality training.
  • Documents can be requested in Braille.
  • Documents can be requested in large print.
  • Staff are not Text Relay aware.