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Galleon Centre

99 Titchfield Street, Kilmarnock, East Ayrshire, KA1 1QY

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Access Guide

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Location

  • The venue is situated within the centre of the town.
  • The venue is not situated on a road which has a steep gradient.
  • There is a bus stop within 150m (164yds) of the venue.
  • The nearest mainline station is Kilmarnock.

Opening Times

  • Monday 06:30 - 23:00.
  • Tuesday 06:30 - 23:00.
  • Wednesday 06:30 - 23:00.
  • Thursday 06:30 - 23:00.
  • Friday 06:30 - 23:00.
  • Saturday 06:30 - 20:00.
  • Sunday 06:30 - 23:00.

Parking

  • The venue does have its own car park.
  • Venue Car Park View
    • Parking is free for all users.
    • The car park is at the side of the venue.
    • The car park type is open air/surface.
    • Parking spaces for Blue Badge holders do not need to be booked in advance.
    • There are 4 designated parking bay(s) within the car park.
    • The dimensions of the designated parking bay(s) are 290cm x 580cm (9ft 6in x 19ft 0in).
    • The nearest designated bay is 40m (44yd) from the main entrance.
    • The furthest designated bay is 50m (55yd) from the main entrance.
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is / are slopes/ramps.
    • The car park surface is tarmac.
    • There is a dropped kerb / non stepped access from the car park to the venue.
    • The dropped kerb does not have tactile paving.
    • The patron does not have to cross a road.
    • The car park does not have a height restriction barrier.
  • Drop off Point View
    • There is not a designated drop off point.
  • Comments View
    • The second photograph shows the route to the entrance from the designated parking bays.

Outside Access (Main Entrance)

  • This information is for the entrance located in Titchfield Street.
  • There is not level access into the venue.
  • The main doors open away from you (push).
  • The doors are double width.
  • The doors are permanently held open.
  • The door opening is 145cm (4ft 9in) wide.
  • Second set of doors View
    • There is a second set of doors.
    • The doors open automatically.
    • The doors are double width.
    • The door opening is 145cm (4ft 9in) wide.

Level Change (Main Entrance)

  • There are steps to access this area / service.
  • The steps are located in the 1st doorway.
  • There is / are 1 step(s) to the area / service.
  • Lighting levels at the steps are medium.
  • The steps are not clearly marked.
  • The steps are shallow.
  • The steps do not have handrails.

Reception

  • The reception desk is 4m (13ft 1in) from the main entrance.
  • There is level access to reception from the entrance.
  • The reception desk is high height.
  • The desk does not have a lowered section.
  • Lighting levels are bright.
  • There is a hearing assistance system.
  • The type of system is a fixed loop.
  • Staff are trained to use system.

Inside Access

  • There is level access to the service.
  • There is not a hearing assistance system.
  • This venue does play background music.
  • Music is played in the fitness suite.
  • Motorised scooters are allowed in public parts of the venue.
  • Lighting levels are bright.
  • Customers cannot charge scooters or wheelchairs at the venue.

Restaurant Bar Internal (Cordwainer Bar)

  • The following information is for the bar.
  • Once inside, there is level access to the service.
  • Food is available from the bar.
  • Full table service is not available.
  • Food or drinks are ordered from the counter.
  • Food or drinks can be brought to the table.
  • There is not a lowered section at the service counter.
  • No tables are permanently fixed.
  • No chairs are permanently fixed.
  • Some chairs have armrests.
  • The nearest table is 3m (3yd 10in) from the bar entrance.
  • The distance between the floor and the lowest table is 70cm (2ft 4in).
  • Menus are hand held and wall.
  • Menus are not available in Braille.
  • Menus are not available in large print.
  • Picture menus are not available.
  • Menus are not clearly written.
  • Menus are not presented in contrasting colours.
  • The type of food served here is hot and cold snacks and light meals.

Accessible Toilet (Ground Floor Foyer)

  • There are accessible toilets within this venue designated for public use.
  • Location and Access View
    • The toilet is not for the sole use of disabled people.
    • There is tactile and pictorial signage on or near the toilet door.
    • The accessible toilet is 26m (28yd 1ft) from the main entrance.
    • The accessible toilet is located at the back of the foyer, behind reception.
    • There is level access to the accessible toilet.
  • Features and Dimensions View
    • This is a unisex toilet.
    • A key is not required for the accessible toilet.
    • The door opens inwards.
    • The door is locked by a twist lock.
    • The width of the accessible toilet door is 96cm (3ft 2in).
    • The door weight is heavy.
    • The dimensions of the accessible toilet are 200cm x 245cm (6ft 7in x 8ft).
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on both sides.
    • The lateral transfer space is 60cm (1ft 12in).
    • There is a dropdown rail on the transfer side.
    • There is a flush on the transfer side.
    • The tap type is lever.
    • There is not a mixer tap.
    • The emergency alarm is fully functional.
    • Disposal facilities are not available in the cubicle.
    • There is a coat hook.
  • Position of Fixtures View
    • Wall mounted rails are available.
    • As you face the toilet the wall mounted grab rails are on both sides.
    • There is not a shelf within the accessible toilet.
    • There are mirrors.
    • The height of the toilet seat above floor level is 44cm (1ft 5in).
    • There is a hand dryer.
    • There is not a towel dispenser.
    • There is a toilet roll holder.
    • The toilet roll holder cannot be reached from seated on the toilet.
    • The toilet roll holder is placed higher than 100cm (3ft 3in).
    • The toilet roll holder is 108cm (3ft 7in) high.
    • There is not a sink.
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is good.
    • The contrast between the internal door and wall is good.
    • The contrast between the grab rails and wall is fair.
    • The contrast between the drop down rails and wall is fair.
    • The contrast between the walls and floor is good.
    • The lighting levels are bright.
  • Comments View
    • Baby change facilities are located within the venue.
    • The baby change facilities are located in the accessible toilet in the foyer.
    • The height of the baby change table once extended is 85cm (2ft 9in).
    • Inside the venue, there is level access to the baby change facility.

Standard Toilet(s) (Ground Floor Foyer)

Level Change (Indoor Bowling Green)

  • There is a ramp or slope to access this service.
  • The ramp or slope is located leading down to the bowling green.
  • The ramp or slope is moderate.
  • The ramp or slope is portable.
  • There is a level landing at the top of the ramp.
  • Please contact reception.
  • The width of the ramp or slope is 150cm (4ft 11in).
  • There are steps to access this area / service.
  • The steps are located leading down to the bowling green.
  • There is / are 1 step(s) to the area / service.
  • Lighting levels at the steps are bright.
  • The steps are clearly marked.
  • The steps are deep.
  • The steps do not have handrails.

Level Change (Ice Rink)

  • There is a ramp or slope to access this service.
  • The ramp or slope is located leading onto the ice.
  • The ramp or slope is moderate.
  • The ramp or slope is portable.
  • There is a level landing at the top of the ramp.
  • Please contact reception.
  • There are steps to access this area / service.
  • The steps are located leading onto the ice.
  • There is / are 1 step(s) to the area / service.
  • Lighting levels at the steps are bright.
  • The steps are clearly marked.
  • The steps are medium.
  • The steps do not have handrails.

Accessible Toilet (Ice Hall)

  • There are accessible toilets within this venue designated for public use.
  • Location and Access View
    • The toilet is not for the sole use of disabled people.
    • There is no additional signage on or near the toilet door.
    • The accessible toilet is 42m (46yd) from the main entrance.
    • The accessible toilet is located in the standard male toilet in the Ice Hall, on the ground floor.
    • There is level access to the accessible toilet.
  • Features and Dimensions View
    • This is not a unisex toilet.
    • A key is not required for the accessible toilet.
    • The door opens outwards.
    • The door is locked by a locking handle.
    • The width of the accessible toilet door is 95cm (3ft 1in).
    • The door is heavy.
    • Floor manoeuvring space is clear in the accessible toilet.
    • The dimensions of the accessible toilet are 180cm x 300cm (5ft 11in x 9ft 10in).
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the left.
    • The lateral transfer space is 77cm (2ft 6in).
    • There is a dropdown rail on the transfer side.
    • There is not a flush on the transfer side.
    • The tap type is lever.
    • There is not a mixer tap.
    • There is not a functional emergency alarm available.
    • Disposal facilities are not available in the cubicle.
    • There is a coat hook.
  • Position of Fixtures View
    • Wall mounted rails are available.
    • As you face the toilet the wall mounted grab rails are on both sides.
    • There is not a shelf within the accessible toilet.
    • There are not mirrors in the accessible toilet.
    • There is not a hand dryer.
    • There is not a towel dispenser.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is placed higher than 100cm (3ft 3in).
    • The toilet roll holder is 102cm (3ft 4in) high.
    • There is a sink.
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is poor.
    • The contrast between the internal door and wall is poor.
    • The contrast between the grab rails and wall is fair.
    • The contrast between the drop down rails and wall is fair.
    • The contrast between the walls and floor is fair.
    • Lighting levels are bright.

Accessible Shower (Ice Hall)

  • Accessible shower facilities are available.
  • The showers are located in the Ice Hall adapted toilet.
  • The facilities available in the accessible shower are an adjustable shower head and a flip down seat.
  • The height of the seat is 52cm (1ft 8in).
  • There is level access to the services from the shower facilities.

Standard Toilet(s) (Ice Hall)

Accessible Toilet (Wet Side)

  • There are accessible toilets within this venue designated for public use.
  • Location and Access View
    • The toilet is not for the sole use of disabled people.
    • There is no additional signage on or near the toilet door.
    • The accessible toilet is 70m (77yd) from the main entrance.
    • The accessible toilet is located in the standard wet side changing room.
    • There is level access to the accessible toilet.
  • Features and Dimensions View
    • This is a unisex toilet.
    • A key is not required for the accessible toilet.
    • The door opens inwards.
    • The door is locked by a locking handle.
    • The width of the accessible toilet door is 76cm (2ft 6in).
    • The door is light.
    • Floor manoeuvring space is clear in the accessible toilet.
    • The dimensions of the accessible toilet are 150cm x 230cm (4ft 11in x 7ft 7in).
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 150cm (4ft 11in).
    • There is a dropdown rail on the transfer side.
    • There is a flush on the transfer side.
    • The tap type is lever.
    • There is a mixer tap.
    • There is not a functional emergency alarm available.
    • Disposal facilities are not available in the cubicle.
    • There is not a coat hook.
  • Position of Fixtures View
    • Wall mounted rails are available.
    • As you face the toilet the wall mounted grab rails are on the left.
    • There is not a shelf within the accessible toilet.
    • There are not mirrors in the accessible toilet.
    • The height of the toilet seat above floor level is 47cm (1ft 7in).
    • There is not a hand dryer.
    • There is not a towel dispenser.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is placed higher than 100cm (3ft 3in).
    • The toilet roll holder is 106cm (3ft 6in) high.
    • There is a sink.
  • Colour Contrast and Lighting View
    • The contrast between the internal door and wall is poor.
    • The contrast between the grab rails and wall is poor.
    • The contrast between the drop down rails and wall is poor.
    • The contrast between the walls and floor is good.
    • Lighting levels are bright.

Standard Changing Room (Wet Side)

  • There are standard changing rooms available.
  • The standard changing room is 55m (60yd) from the main entrance.
  • The standard changing room is 50m (55yd) from the reception desk.
  • The standard changing room is 5m (16ft 5in) from the swimming pool.
  • The standard changing rooms are located in the main corridor behind reception.
  • There is level access to the standard changing rooms.

Standard Shower (Wet Side)

  • There are standard level access shower facilities available.
  • There is level access to the services from the shower facilities.

Swimming Pool

  • There is level access from the changing area to the swimming pool.
  • There is not a ramped entrance into the water.
  • There is a wet side chair available.
  • There is a hoist for wheelchair users to access the water.
  • The hoist is manual.
  • There are steps into the swimming pool.
  • There are 3 steps.
  • There is a ladder type entrance into the water.
  • There is a handrail on both sides of the ladder.

Other Floors

  • Steps View
    • The floors which are accessible by stairs are G-1.
    • There are 15+ steps between floors.
    • The steps are clearly marked.
    • The steps are medium.
    • The steps do have handrails.
    • The steps have a handrail on both sides.
    • There is a landing.
    • The lighting level is bright.

Lift

  • There is a lift for public use.
  • The lift is located in the foyer, behind reception.
  • The lift is a standard lift.
  • The floors which are accessible by this lift are G-1.
  • The lift is 18m (20yd) from main entrance.
  • Staff do not need to be notified for use of the lift.
  • The clear door width is 75cm (2ft 6in).
  • The dimensions of the lift are 110cm x 140cm (3ft 7in x 4ft 7in).
  • There are not separate entry and exit doors in the lift.
  • There is not a mirror to aid reversing out of the lift.
  • The lift does not have a visual floor indicator.
  • The lift does not have an audible announcer.
  • The controls for the lift are not within reach for a wheelchair user.
  • The controls are 132-150cm in height.
  • The lift controls do not have Braille markings.
  • The lift controls do not have tactile markings.
  • The lighting level in the lift is bright.

Fitness Suite

  • Access to Fitness Suite View
    • The fitness suite is located on the 1st floor.
    • The fitness suite is 40m (44yd) from the main entrance.
    • There is level access to the fitness suite.
    • Level access is by lift.
  • Fitness Suite (General) View
    • Staff receive some training in assisting disabled people.
    • Training provided is on how to use individual machines.
    • Equipment suitable for mobility or sensory impaired users includes handbikes and fixed weight machines.
    • A portable hearing loop is not available for induction.
    • There is clear manoeuvring space between equipment.
    • There is not level access to all of the equipment.

Level Change (Raised Section of Fitness Suite)

  • There is a ramp or slope to access this service.
  • The ramp or slope is located leading onto the raised section.
  • The ramp or slope is moderate.
  • The ramp or slope is permanent.
  • There is a level landing at the top of the ramp.
  • The width of the ramp or slope is 95cm (3ft 1in).
  • There are steps to access this area / service.
  • The steps are located leading onto the raised section.
  • There is / are 1 step(s) to the area / service.
  • Lighting levels at the steps are bright.
  • The steps are clearly marked.
  • The steps are medium.
  • The steps do not have handrails.

Standard Changing Room (Dry Side )

  • There are standard changing rooms available.
  • The standard changing room is 10m (32ft 10in) from the main entrance.
  • The standard changing room is 70m (77yd) from the reception desk.
  • The standard changing room is 10m (32ft 10in) from the sports hall.
  • The standard changing rooms are located at the rear of the building.
  • There is level access to the standard changing rooms.
  • Comments View
    • Additional standard, level access changing rooms are available for the fitness suite on the 1st floor.

Standard Shower (Dry Side )

  • There are not standard level access shower facilities available.
  • There is level access to the services from the shower facilities.
  • Comments View
    • All standard showers in the dry side changing rooms are accessed by a medium step.

Additional Info

  • Staff do not receive disability awareness / equality training.
  • Documents are not available in Braille.
  • Documents are not available in large print.
  • A bowl of water can be provided for an assistance dog.
  • A member of staff trained in BSL skills is not normally on duty.