You are on Location. Skip to the next section.

Location

• The venue is situated within the centre of the town.
• The venue is not situated on a road which has a steep gradient.
• There is a bus stop within 150m (164yds) of the venue.
• The nearest mainline station is Kilmarnock.

You are on Opening Hours. Skip to the next section.

Opening Hours

• For information about the opening hours please click here.

You are on Parking. Skip to the next section.

Parking

• The venue does have its own car park.

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• Venue Car Park View
  • Parking is free for all users.
  • The car park type is open air/surface.
  • Parking spaces for Blue Badge holders cannot booked in advance.
  • There are 4 designated parking bay(s) within the car park.
  • The dimensions of the designated parking bay(s) are 290cm x 580cm (9ft 6in x 19ft 0in).
  • The nearest designated bay is 40m (44yd) from the main entrance.
  • The furthest designated bay is 50m (55yd) from the main entrance.
  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
  • Assistance may be required because there is / are slopes/ramps.
  • The car park surface is tarmac.
  • There is a dropped kerb / non stepped access from the car park to the venue.
  • The dropped kerb does not have tactile paving.
  • The patron does not have to cross a road.
  • The car park does not have a height restriction barrier.
• Drop-off Point View
  • There is not a designated drop off point.
• Comments View
  • The second photograph shows the route to the entrance from the designated parking bays.

You are on Outside Access (Main Entrance). Skip to the next section.

Outside Access (Main Entrance)

• This information is for the entrance located in Titchfield Street.
• There is not level access into the venue.
• The main doors open away from you (push).
• The doors are double width.
• The doors are permanently held open.
• The door opening is 145cm (4ft 9in) wide.

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• Second set of doors View
  • There is a second set of doors.
  • The doors open automatically.
  • The doors are double width.
  • The door opening is 145cm (4ft 9in) wide.

You are on Level Change (Main Entrance). Skip to the next section.

Level Change (Main Entrance)

• There are steps to access this area / service.
• The steps are located in the 1st doorway.
• There is / are 1 step(s) to the area / service.
• Lighting levels at the steps are medium.
• The step(s) is/are not clearly marked.
• The steps are shallow.
• The steps do not have handrails.

You are on Reception. Skip to the next section.

Reception

• The reception desk is 4m (13ft 1in) from the main entrance.
• There is level access to reception from the entrance.
• The reception desk is high height.
• The desk does not have a lowered section.
• Lighting levels are bright.
• There is a hearing assistance system.
• The type of system is a fixed loop.
• Staff are trained to use system.

You are on Inside Access. Skip to the next section.

Inside Access

• There is level access to the service.
• There is not a hearing assistance system.
• This venue does play background music.
• Music is played in the fitness suite.
• Motorised scooters are welcomed in public parts of the venue.
• Lighting levels are bright.
• Customers cannot charge scooters or wheelchairs at the venue.

You are on Restaurant Bar Internal (Cordwainer Bar). Skip to the next section.

Restaurant Bar Internal (Cordwainer Bar)

• The following information is for the bar.
• Once inside, there is level access to the service.
• Food is available from the bar.
• Full table service is not available.
• Food or drinks are ordered from the counter.
• Food or drinks can be brought to the table.
• There is not a lowered section at the service counter.
• No tables are permanently fixed.
• No chairs are permanently fixed.
• Some chairs have armrests.
• The nearest table is 3m (3yd 10in) from the bar entrance.
• The distance between the floor and the lowest table is 70cm (2ft 4in).
• Menus are hand held and wall.
• Menus are not available in Braille.
• Menus are not available in large print.
• Picture menus are not available.
• Menus are not clearly written.
• Menus are not presented in contrasting colours.
• The type of food served here is hot and cold snacks and light meals.

You are on Accessible Toilet (Ground Floor Foyer). Skip to the next section.

Accessible Toilet (Ground Floor Foyer)

• There are accessible toilets within this venue designated for public use.

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• Location and Access View
  • The toilet is not for the sole use of disabled people.
  • There is pictorial and tactile signage on or near the toilet door.
  • The accessible toilet is 26m (28yd 1ft) from the main entrance.
  • The accessible toilet is located at the back of the foyer, behind reception.
  • There is level access to the accessible toilet.
• Features and Dimensions View
  • This is a unisex toilet.
  • A key is not required for the accessible toilet.
  • The door opens inwards.
  • The door is locked by a twist lock.
  • The width of the accessible toilet door is 96cm (3ft 2in).
  • The door weight is heavy.
  • The dimensions of the accessible toilet are 200cm x 245cm (6ft 7in x 8ft).
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on both sides.
  • The lateral transfer space is 60cm (1ft 12in).
  • There is a dropdown rail on the transfer side.
  • There is a flush on the transfer side.
  • The tap type is lever.
  • There is not a mixer tap.
  • The emergency alarm is fully functional.
  • Disposal facilities are not available in the cubicle.
  • There is a coat hook.
• Position of Fixtures View
  • Wall mounted rails are available.
  • As you face the toilet the wall mounted grab rails are on both sides.
  • There is not a shelf within the accessible toilet.
  • There are mirrors.
  • The height of the toilet seat above floor level is 44cm (1ft 5in).
  • There is a hand dryer.
  • There is not a towel dispenser.
  • There is a toilet roll holder.
  • The toilet roll holder cannot be reached from seated on the toilet.
  • The toilet roll holder is placed higher than 100cm (3ft 3in).
  • The toilet roll holder is 108cm (3ft 7in) high.
  • There is not a sink.
• Colour Contrast and Lighting View
  • The contrast between the external door and wall is good.
  • There is a high colour contrast between the internal door and wall.
  • The contrast between the grab rails and wall is fair.
  • There is a fair colour contrast between the dropdown rail(s) and wall.
  • The contrast between the walls and floor is good.
  • The lighting levels are bright.
• Comments View
  • Baby change facilities are located within the venue.
  • The baby change facilities are located in the accessible toilet in the foyer.
  • The height of the baby change table once extended is 85cm (2ft 9in).
  • Inside the venue, there is level access to the baby change facility.

You are on Standard Toilet(s) (Ground Floor Foyer). Skip to the next section.

Standard Toilet(s) (Ground Floor Foyer)

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• Availability and Location of Standard Toilets View
  • Standard toilets are available.
• Access to Standard Female and Male Toilet(s) View
  • The female and male toilets are located off the right side of the foyer as you enter.
  • The female and male toilets are 20m (22yd) from the main entrance.
  • Inside the venue, there is level access to the female and male toilet.
  • Lighting levels are bright.
• Comments View
  • Additional level access standard toilets are available throughout the building.
  • The photograph shows the standard male toilet off the foyer.

You are on Level Change (Indoor Bowling Green). Skip to the next section.

Level Change (Indoor Bowling Green)

• There is a ramp or slope to access this service.
• The ramp or slope is located leading down to the bowling green.
• The ramp or slope is portable.
• There is a level landing at the top of the ramp.
• Please contact reception.
• The width of the ramp or slope is 150cm (4ft 11in).
• There are steps to access this area / service.
• The steps are located leading down to the bowling green.
• There is / are 1 step(s) to the area / service.
• Lighting levels at the steps are bright.
• The step(s) is/are clearly marked.
• The steps are deep.
• The steps do not have handrails.

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• Comments View
  • The ramp overcomes the step.

You are on Level Change (Ice Rink). Skip to the next section.

Level Change (Ice Rink)

• There is a ramp or slope to access this service.
• The ramp or slope is located leading onto the ice.
• The ramp or slope is portable.
• There is a level landing at the top of the ramp.
• Please contact reception.
• There are steps to access this area / service.
• The steps are located leading onto the ice.
• There is / are 1 step(s) to the area / service.
• Lighting levels at the steps are bright.
• The step(s) is/are clearly marked.
• The steps are medium.
• The steps do not have handrails.

You are on Accessible Toilet (Ice Hall). Skip to the next section.

Accessible Toilet (Ice Hall)

• There are accessible toilets within this venue designated for public use.

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• Location and Access View
  • The toilet is not for the sole use of disabled people.
  • There is no signage on or near the toilet door.
  • The accessible toilet is 42m (46yd) from the main entrance.
  • The accessible toilet is located in the standard male toilet in the Ice Hall, on the ground floor.
  • There is level access to the accessible toilet.
• Features and Dimensions View
  • This is not a unisex toilet.
  • A key is not required for the accessible toilet.
  • The door opens outwards.
  • The door is locked by a locking handle.
  • The width of the accessible toilet door is 95cm (3ft 1in).
  • The door is heavy.
  • The dimensions of the accessible toilet are 180cm x 300cm (5ft 11in x 9ft 10in).
  • Floor manoeuvring space is clear in the accessible toilet.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the left.
  • The lateral transfer space is 77cm (2ft 6in).
  • There is a dropdown rail on the transfer side.
  • There is not a flush on the transfer side.
  • The tap type is lever.
  • There is not a mixer tap.
  • There is not a functional emergency alarm available.
  • Disposal facilities are not available in the cubicle.
  • There is a coat hook.
• Position of Fixtures View
  • Wall mounted rails are available.
  • As you face the toilet the wall mounted grab rails are on both sides.
  • There is not a shelf within the accessible toilet.
  • There are not mirrors in the accessible toilet.
  • There is not a hand dryer.
  • There is not a towel dispenser.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is placed higher than 100cm (3ft 3in).
  • The toilet roll holder is 102cm (3ft 4in) high.
  • There is a sink.
• Colour Contrast and Lighting View
  • The contrast between the external door and wall is poor.
  • There is a low colour contrast between the internal door and wall.
  • The contrast between the grab rails and wall is fair.
  • There is a fair colour contrast between the dropdown rail(s) and wall.
  • The contrast between the walls and floor is fair.
  • Lighting levels are bright.

You are on Accessible Shower (Ice Hall). Skip to the next section.

Accessible Shower (Ice Hall)

• Accessible shower facilities are available.
• The showers are located in the Ice Hall adapted toilet.
• The facilities available in the accessible shower are an adjustable shower head and a flip down seat.
• The height of the seat is 52cm (1ft 8in).
• There is level access to the services from the shower facilities.

You are on Standard Toilet(s) (Ice Hall). Skip to the next section.

Standard Toilet(s) (Ice Hall)

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• Availability and Location of Standard Toilets View
  • Standard toilets are available.
• Access to Standard Female and Male Toilet(s) View
  • The female and male toilets are located in the Ice Hall, on the ground floor.
  • The female and male toilets are 40m (44yd) from the main entrance.
  • Inside the venue, there is level access to the female and male toilet.
  • Lighting levels are bright.
• Baby Change Facilities View
  • Baby change facilities are not located within the venue.
• Comments View
  • The photograph shows the standard male toilet.

You are on Accessible Toilet (Wet Side). Skip to the next section.

Accessible Toilet (Wet Side)

• There are accessible toilets within this venue designated for public use.

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• Location and Access View
  • The toilet is not for the sole use of disabled people.
  • There is no signage on or near the toilet door.
  • The accessible toilet is 70m (77yd) from the main entrance.
  • The accessible toilet is located in the standard wet side changing room.
  • There is level access to the accessible toilet.
• Features and Dimensions View
  • This is a unisex toilet.
  • A key is not required for the accessible toilet.
  • The door opens inwards.
  • The door is locked by a locking handle.
  • The width of the accessible toilet door is 76cm (2ft 6in).
  • The door is light.
  • The dimensions of the accessible toilet are 150cm x 230cm (4ft 11in x 7ft 7in).
  • Floor manoeuvring space is clear in the accessible toilet.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the right.
  • The lateral transfer space is 150cm (4ft 11in).
  • There is a dropdown rail on the transfer side.
  • There is a flush on the transfer side.
  • The tap type is lever.
  • There is a mixer tap.
  • There is not a functional emergency alarm available.
  • Disposal facilities are not available in the cubicle.
  • There is not a coat hook.
• Position of Fixtures View
  • Wall mounted rails are available.
  • As you face the toilet the wall mounted grab rails are on the left.
  • There is not a shelf within the accessible toilet.
  • There are not mirrors in the accessible toilet.
  • The height of the toilet seat above floor level is 47cm (1ft 7in).
  • There is not a hand dryer.
  • There is not a towel dispenser.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is placed higher than 100cm (3ft 3in).
  • The toilet roll holder is 106cm (3ft 6in) high.
  • There is a sink.
• Colour Contrast and Lighting View
  • There is a low colour contrast between the internal door and wall.
  • The contrast between the grab rails and wall is poor.
  • There is a poor colour contrast between the dropdown rail(s) and wall.
  • The contrast between the walls and floor is good.
  • Lighting levels are bright.

You are on Standard Changing Room (Wet Side). Skip to the next section.

Standard Changing Room (Wet Side)

• There are standard changing rooms available.
• The standard changing room is 55m (60yd) from the main entrance.
• The standard changing room is 50m (55yd) from the reception desk.
• The standard changing room is 5m (16ft 5in) from the swimming pool.
• The standard changing rooms are located in the main corridor behind reception.
• There is level access to the standard changing rooms.

You are on Standard Shower (Wet Side). Skip to the next section.

Standard Shower (Wet Side)

• There are standard level access shower facilities available.
• There is level access to the services from the shower facilities.

You are on Swimming Pool. Skip to the next section.

Swimming Pool

• There is level access from the changing area to the swimming pool.
• There is not a ramped entrance into the water.
• There is a wet side chair available.
• There is a hoist for wheelchair users to access the water.
• The hoist is manual.
• There are steps into the swimming pool.
• There are 3 steps.
• There is a ladder type entrance into the water.
• There is a handrail on both sides of the ladder.

You are on Other Floors. Skip to the next section.

Other Floors

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• Steps View
  • The floors which are accessible by stairs are G-1.
  • There are 15+ steps between floors.
  • The steps are clearly marked.
  • The steps are medium.
  • The steps do have handrails.
  • The steps have a handrail on both sides.
  • There is a landing.
  • The lighting level is bright.

You are on Lift. Skip to the next section.

Lift

• There is a lift for public use.
• The lift is located in the foyer, behind reception.
• The lift is a standard lift.
• The floors which are accessible by this lift are G-1.
• The lift is 18m (20yd) from main entrance.
• Staff do not need to be notified for use of the lift.
• The clear door width is 75cm (2ft 6in).
• The dimensions of the lift are 110cm x 140cm (3ft 7in x 4ft 7in).
• There are not separate entry and exit doors in the lift.
• There is not a mirror to aid reversing out of the lift.
• The lift does not have a visual floor indicator.
• The lift does not have an audible announcer.
• The controls for the lift are not within reach for a wheelchair user.
• The controls are 132-150cm in height.
• The lift controls do not have Braille markings.
• The lift controls do not have tactile markings.
• The lighting level in the lift is bright.

You are on Fitness Suite. Skip to the next section.

Fitness Suite

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• Access to Fitness Suite View
  • The fitness suite is located on the 1st floor.
  • The fitness suite is 40m (44yd) from the main entrance.
  • There is step free access to the fitness suite.
  • Level access is by lift.
• Fitness Suite (General) View
  • Staff receive some training in assisting disabled people.
  • Training provided is on how to use individual machines.
  • Equipment suitable for mobility or sensory impaired users includes handbikes and fixed weight machines.
  • A portable hearing loop is not available for induction.
  • There is clear manoeuvring space between equipment.
  • There is not level access to all of the equipment.

You are on Level Change (Raised Section of Fitness Suite). Skip to the next section.

Level Change (Raised Section of Fitness Suite)

• There is a ramp or slope to access this service.
• The ramp or slope is located leading onto the raised section.
• The ramp or slope is permanent.
• There is a level landing at the top of the ramp.
• The width of the ramp or slope is 95cm (3ft 1in).
• There are steps to access this area / service.
• The steps are located leading onto the raised section.
• There is / are 1 step(s) to the area / service.
• Lighting levels at the steps are bright.
• The step(s) is/are clearly marked.
• The steps are medium.
• The steps do not have handrails.

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• Comments View
  • The ramp overcomes the step.

You are on Standard Changing Room (Dry Side ). Skip to the next section.

Standard Changing Room (Dry Side )

• There are standard changing rooms available.
• The standard changing room is 10m (32ft 10in) from the main entrance.
• The standard changing room is 70m (77yd) from the reception desk.
• The standard changing room is 10m (32ft 10in) from the sports hall.
• The standard changing rooms are located at the rear of the building.
• There is level access to the standard changing rooms.

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• Comments View
  • Additional standard, level access changing rooms are available for the fitness suite on the 1st floor.

You are on Standard Shower (Dry Side ). Skip to the next section.

Standard Shower (Dry Side )

• There are not standard level access shower facilities available.
• There is level access to the services from the shower facilities.

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• Comments View
  • All standard showers in the dry side changing rooms are accessed by a medium step.

You are on Additional Info. Skip to the next section.

Additional Info

• Staff do not receive disability awareness / equality training.
• Documents are not available in Braille.
• Documents are not available in large print.
• A bowl of water can be provided for an assistance dog.
• A member of staff trained in BSL skills is not normally on duty.