Access Guide
Introduction
- Services / facilities within the building include the garden centre and antique centre, a coffee shop, cafe and various individual areas including mobility supplies, a pet shop, baby goods, a kitchen showroom, a card section, sweet shop and a craft store.
- Related link Klyde Mobility.
- Http://www.klyde-mobility.co.uk
- If you would like more information about this venue or what to do in Lanarkshire, go to www.visitlanarkshire.com.
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Comments
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- The Garden Centre now offers a wide range of mobility vehicles for loan to customers while visiting the centre.
Opening Times
- Monday 09:30 - 17:00.
- Tuesday 09:30 - 17:00.
- Wednesday 09:30 - 17:00.
- Thursday 09:30 - 17:00.
- Friday 09:30 - 17:00.
- Saturday 09:30 - 17:00.
- Sunday 10:00 - 17:00.
Location
- There is not a bus stop within 150m (164yds) of the venue.
- The nearest National Rail station is Wishaw.
Parking
- The venue does have its own car park.
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Venue Car Park
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- Parking is free for all users.
- The car park is located at the rear of the building.
- The car park type is open air/surface.
- There is/are 10+ Blue Badge parking bay(s) within the car park.
- The dimensions of the Blue Badge parking bay(s) are 230cm x 480cm (7ft 7in x 15ft 9in).
- The nearest Blue Badge bay is 37m (40yd 1ft) from the main entrance.
- The furthest Blue Badge bay is 57m (62yd 1ft) from the main entrance.
- The route from the car park to the entrance is accessible to a wheelchair user unaided.
- The car park surface is concrete.
- There is not a road to cross between the car park and the entrance.
- The car park does not have a height restriction barrier.
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Drop-off Point
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- There is not a designated drop off point.
Outside Access (Main Entrance)
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Entrance
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- This information is for the entrance located off the car park.
- There is step-free access at this entrance.
- The main door(s) open(s) automatically (towards you).
- The push pad or push button is 97cm from floor level.
- The door(s) is/are double width.
- The width of the door opening is 75cm.
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Comments
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- All doors and hand sanitisers function automatically to reduce the level of hand contact. Any push pads are there as a back up.
Outside Access (Shop to Garden Centre)
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Entrance
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- This information is for the entrance located leading from the shop to the garden centre.
- There is ramped/sloped access at this entrance.
- The main door(s) open(s) automatically.
- The push pad or push button is 92cm from floor level.
- The door(s) is/are single width.
- The width of the door opening is 87cm.
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Ramp/Slope
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- The ramp/slope is located between the shop and the outside garden centre.
- The gradient of the ramp/slope is slight.
- The ramp/slope is permanent.
- There is not a level landing at the top of the ramp/slope.
- There is a/are handrail(s) at the ramp.
- The handrail(s) is/are on both sides.
- The width of the ramp/slope is 120cm (3ft 11in).
- The lighting levels at the ramp/slope are good.
Inside Access
- There is level access to the service(s).
- There is not a hearing assistance system.
- This venue does not play background music.
- Motorised scooters are welcomed in public parts of the venue.
- The lighting levels are good.
Eating and Drinking (Coffee Shop)
- The following information is for the café.
- The café is located to the rear of the building.
- Full table service is not available.
- Food or drinks are ordered from the service counter.
- Food or drinks can be brought to the table.
- There is not a lowered section at the counter.
- No tables are permanently fixed.
- Some chairs are permanently fixed.
- All chairs have armrests.
- The nearest table is approximately 31m (33yd 2ft) from the main entrance.
- The distance between the floor and the lowest table is 36cm (1ft 2in).
- The distance between the floor and the highest table is 66cm (2ft 2in).
- The standard height for tables is 66cm.
- There is ample room for a wheelchair user to manoeuvre.
- Plastic / takeaway cups are available.
- Plastic / takeaway cutlery is available.
- Drinking straws are available.
- Menus are hand held and wall.
- Menus are not available in Braille.
- Menus are not available in large print.
- Picture menus are not available.
- Menus are clearly written.
- Menus are presented in contrasting colours.
- The type of food served here is hot and cold meals and snacks.
Eating and Drinking (Cafe Du Jardin)
- The following information is for the cafe/bar.
- The cafe/bar is located to the rear left of the building.
- Full table service is available.
- No tables are permanently fixed.
- No chairs are permanently fixed.
- No chairs have armrests.
- The nearest table is approximately 24m (26yd 9in) from the main entrance.
- The standard height for tables is 70cm.
- There is ample room for a wheelchair user to manoeuvre.
- Plastic / takeaway cups are available.
- Plastic / takeaway cutlery is available.
- Drinking straws are available.
- Menus are hand held only.
- Menus are not available in Braille.
- Menus are not available in large print.
- Picture menus are not available.
- Menus are clearly written.
- Menus are presented in contrasting colours.
- The type of food served here is afternoon tea.
Accessible Toilet (Left Transfer)
- Accessible toilet facilities are available.
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Location and Access
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- There is pictorial signage on or near the toilet door.
- This accessible toilet is approximately 99m (108yd 10in) from the main entrance.
- This accessible toilet is located through to the right in the antique centre, at the rear of the building.
- There is level access to this accessible toilet.
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Features and Dimensions
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- This is a shared toilet.
- A key is required for the accessible toilet.
- The key is not a radar key.
- The key can be obtained from a member of staff.
- The door opens outwards.
- The door is locked by a locking handle.
- The width of the accessible toilet door is 88cm (2ft 11in).
- The door is easy to open.
- The dimensions of the accessible toilet are 146cm x 195cm (4ft 9in x 6ft 5in).
- There is not sufficient turning space in the cubicle for a wheelchair user.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the left.
- The lateral transfer space is 78cm (2ft 7in).
- There is a dropdown rail on the transfer side.
- There is a flush, however it is not on the transfer side.
- The tap type is lever.
- There is not a mixer tap.
- There is an emergency alarm.
- The emergency pull cord alarm is not fully functional.
- The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
- Disposal facilities are available in the cubicle.
- There is a/are sanitary disposal units.
- There is a/are coat hook(s).
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Position of Fixtures
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- Wall mounted grab rails are available for the toilet.
- As you face the toilet the wall-mounted grab rails are on the right.
- There is not a shelf within the accessible toilet.
- There is a mirror.
- Mirrors are placed at a lower level or at an angle for ease of use.
- The height of the toilet seat above floor level is 47cm (1ft 7in).
- There is not a hand dryer.
- There is a towel dispenser.
- The towel dispenser cannot be reached from seated on the toilet.
- The towel dispenser is placed higher than 100cm (3ft 3in).
- The height of the towel dispenser is 120cm (3ft 11in).
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- There is a wash basin.
- The wash basin can be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
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Colour Contrast and Lighting
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- The contrast between the external door and wall is poor.
- There is a low colour contrast between the internal door and wall.
- The contrast between the wall-mounted grab rail(s) and wall is poor.
- There is a poor colour contrast between the dropdown rail(s) and wall.
- The contrast between the walls and floor is good.
- The lighting levels are good.
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Comments
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- There is also a unisex accessible cubicle within the female toilets with transfer space on the right (photograph 3) and an ambulant toilet in the female staff toilet (photograph 4).
Standard Toilet(s)
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Availability and Location of Standard Toilets
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- Standard toilet facilities are available.
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Access to Standard Female Toilet(s)
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- The female toilet facilities that were surveyed are located to the left as you enter.
- The female toilet(s) is/are approximately 28m (30yd 1ft) from the main entrance.
- Inside the venue, there is level access to the female toilet(s).
- An ambulant toilet cubicle with wall mounted grab rails is available.
- Lighting levels in the female toilets are good.
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Access to Standard Male Toilet(s)
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- The male toilet facilities that were surveyed are located to the left as you enter.
- The male toilet(s) is/are approximately 24m (26yd 9in) from the main entrance.
- Inside the venue, there is level access to the male toilet(s).
- Lighting levels in the male toilets are good.
Additional Info
- A bowl of water can be provided for an assistance dog.
- An assistance dog toilet area can be provided onsite.
- The assistance dog toilet area is located at the side of the car park.
- Home visits / services are available.