Skip to main content

Gate

Newgate Street, Newcastle upon Tyne, NE1 5TG

View Accessibility Symbols

Accessibility Symbols

For more information about what these symbols mean, view our Accessibility Symbols Guide.

Close this popup window.

Access Guide

Show Easy Read

Opening Times

  • Monday 08:45 - 02:30.
  • Tuesday 08:45 - 02:30.
  • Wednesday 08:45 - 02:30.
  • Thursday 08:45 - 02:30.
  • Friday 08:45 - 02:30.
  • Saturday 08:45 - 02:30.
  • Sunday 09:00 - 02:30.

Location

  • The venue is situated within the centre of the town or city.
  • This venue is situated in Newcastle upon Tyne.
  • The venue is not situated on a road which has a steep gradient.
  • The nearest mainline station is Newcastle.
  • Comments
    • The nearest Metro station is Monument.

Parking

  • The venue does have its own car park.
  • Venue Car Park
    • Parking is not free for all users.
    • Parking is not free for Blue Badge holders.
    • There is/are 10 Blue Badge parking bay(s) within the car park.
    • The dimensions of the Blue Badge parking bay(s) are 280cm x 420cm (9ft 2in x 13ft 9in).
    • The route from the car park to the entrance is accessible to a wheelchair user unaided.
    • There is not a road to cross between the car park and the entrance.
    • The car park does have a height restriction barrier.
    • The maximum height is 220cm (7ft 3in).
  • Comments
    • The car park surface is painted tarmac.
    • Access into the car park is from Stowell Street.
    • There are 5 designated parking bays on each basement level, 8 metres away from the lift.
    • The car park is situated on the basement levels, access into the building from the car park is via lift.
    • There is a taxi rank located directly outside the building on Newgate.
    • The photograph shows the taxi rank.

Outside Access (Newgate)

  • There is level access into the venue.
  • The main doors open automatically.
  • The doors are double width.
  • The door opening is 200cm (6ft 7in) wide.
  • Comments
    • The automatics doors are push pad operated.
    • There are 3 sets of automatic doors along Newgate.
    • There are also 4 sets of double width manual doors.

Inside Access

  • There is level access to the service.
  • There is not a hearing assistance system.
  • This venue does play background music.
  • Lighting levels are bright.

Other Floors

  • Steps
    • The floors which are accessible by stairs are B1-B2-G-1-2.
    • The lighting level is low.
  • Comments
    • The car park is situated on both basement levels.
    • There are bars and restaurants situated on the ground and 1st floors.
    • The Empire Cinema is situated on the 2nd floor.

Lift

  • There is a lift for public use.
  • The lift is located opposite the entrance in the foyer.
  • The lift is a standard lift.
  • The floors which are accessible by this lift are B1-B2-G-1-2.
  • The lift is 6m (19ft 8in) from accessible entrance.
  • Staff do not need to be notified for use of the lift.
  • The dimensions of the lift are 170cm x 180cm (5ft 7in x 5ft 11in).
  • There is not a mirror to aid reversing out of the lift.
  • The lift does have a visual floor indicator.
  • The lift does have an audible announcer.
  • The lift controls do have Braille markings.
  • The lift controls do have tactile markings.
  • The lighting level in the lift is bright.

Lift

  • There is a lift for public use.
  • The lift is located at the rear of the building.
  • The lift is a standard lift.
  • The floors which are accessible by this lift are B1-B2-G-1.
  • The lift is 56m (61yd) from accessible entrance.
  • Staff do not need to be notified for use of the lift.
  • The dimensions of the lift are 160cm x 160cm (5ft 3in x 5ft 3in).
  • There is not a mirror to aid reversing out of the lift.
  • The lift does have a visual floor indicator.
  • The lift does have an audible announcer.
  • The lift controls do have Braille markings.
  • The lift controls do have tactile markings.
  • The lighting level in the lift is bright.

Accessible Toilet

  • Accessible toilet facilities are available.
  • Location and Access
    • The toilet is for the sole use of disabled people.
    • This accessible toilet is approximately 90m (98yd 1ft) from the accessible entrance.
    • This accessible toilet is located at the rear of the building on the 1st floor.
  • Features and Dimensions
    • This is a unisex toilet.
    • A key is required for the accessible toilet.
    • The key is a radar key.
    • The key can be obtained from a member of the security or cleaning staff.
    • The door opens outwards.
    • The door is locked by a locking handle.
    • The dimensions of the accessible toilet are 180cm x 200cm (5ft 11in x 6ft 7in).
    • There is not sufficient turning space in the cubicle for a wheelchair user.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the left.
    • The lateral transfer space is 110cm (3ft 7in).
    • The tap type is lever.
    • The emergency pull cord alarm is fully functional.
    • Disposal facilities are available in the cubicle.
    • There is not a/are not coat hook(s).
  • Position of Fixtures
    • Wall mounted grab rails are available for the toilet.
    • As you face the toilet the wall-mounted grab rails are on both sides.
    • There is a mirror.
    • Mirrors are placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 45cm (1ft 6in).
    • There is a hand dryer.
    • The hand dryer is placed higher than 100cm (3ft 3in).
    • The height of the hand dryer is 120cm (3ft 11in).
    • There is a towel dispenser.
    • The towel dispenser is placed higher than 100cm (3ft 3in).
    • The height of the towel dispenser is 130cm (4ft 3in).
    • There is a toilet roll holder.
    • The toilet roll holder is placed higher than 100cm (3ft 3in).
    • The height of the toilet roll holder is 110cm (3ft 7in).
    • There is a wash basin.
    • The wash basin is placed higher than 74cm (2ft 5in).
    • The height of the wash basin is 75cm (2ft 6in).
  • Colour Contrast and Lighting
    • The contrast between the walls and floor is good.
    • The lighting levels are bright.
  • Comments
    • A drop down rail is available.
    • There is a separate baby change facility available next to the toilets.

Standard Toilet(s)

  • Availability and Location of Standard Toilets
    • Standard toilets are available.
  • Access to Standard Female Toilet(s)
    • The female toilets are located at the rear of the building on the 1st floor.
    • The female toilets are 90m (98yd) from the accessible entrance.
    • Inside the venue, there is level access to the female toilet.
    • Lighting levels are bright.
  • Access to Standard Male Toilet(s)
    • The male toilets are located at the rear of the building on the 1st floor.
    • The male toilets are 90m (98yd) from the accessible entrance.
    • Inside the venue, there is level access to the male toilet.
    • Lighting levels are bright.
  • Baby Change Facilities
    • Baby change facilities are not located within the venue.
  • Comments
    • There is a separate baby change facility available next to the toilets.

Additional Info

  • Staff do receive disability awareness / equality training.
  • Documents are not available in Braille.
  • Documents are not available in large print.
  • A bowl of water cannot be provided for an assistance dog.
  • A member of staff trained in BSL skills is not normally on duty.
  • Comments
    • Staff are trained to take TypeTalk calls.