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Gates 2b - 14 Departures

London City Airport, Royal Docks, London, E16 2PX

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Access Guide

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Introduction

Outside Access (Gates 2b-10 Entrance)

  • This information is for the entrance located to the rear of the far priority seating.
  • There is not level access into the venue.
  • The main door(s) open automatically.
  • The doors are double width.
  • The door opening is 180cm (5ft 11in) wide.

Level Change (Gates 2b-10 Entrance)

  • There is a ramp or slope to access this service.
  • The ramp or slope is located ahead as you enter.
  • The ramp or slope is moderate.
  • The ramp or slope is permanent.
  • The ramp does not have handrails.

Inside Access

  • There is level access to the service.
  • There is not a hearing assistance system.
  • This venue does not play background music.
  • The lighting levels are medium.
  • Comments View
    • There is seating with armrests available throughout the corridor leading to the gates.
    • There are also several flight information boards.

Other Floors (Stairs to Gates 9 and 10)

  • Steps View
    • The floors which are accessible by stairs are G-1.
    • There are 15+ steps between floors.
    • The lighting levels are medium.
    • The steps are clearly marked.
    • The steps are medium (11cm - 17cm).
    • The steps do have handrails.
    • The steps have a handrail on both sides.
    • There is a landing.
  • Comments View
    • These stairs lead off the main corridor down to the gates and waiting rooms.
    • There are similar sets of steps leading to all other gates, apart from the stairs to Gate 2b (shown in photograph 2). These are located after the waiting area, which is located just off the main corridor.
    • The stairs to Gates 9 and 10 are 285 metres from the entrance to Gates 2b-10. The entrance to the waiting area for Gate 2b is 12 metres from the entrance to Gates 2b-10.

Gate 9

  • The Boarding Card Checking Desk is high, with no lowered section or hearing loop.
  • The waiting area has fixed seating with armrests.
  • All gates are identical to this, except Gate 10, where the waiting area has stool type seating without armrests (shown in photograph 3).

Outside Access (Gate 9 Exit to the Apron)

  • This information is for the entrance located off the waiting area, just past the counter.
  • There is not level access into the venue.

Level Change (Gate 9 Exit to the Apron)

  • There is a / are step(s) to access this area / service.
  • The step(s) is / are located in front of the entrance.
  • There is / are 1 step(s) to the area / service.
  • The step(s) is / are clearly marked.
  • The step(s) is / are medium.
  • The steps do not have handrails.

Additional Info

  • Staff do receive disability awareness / equality training.
  • Documents are not available in Braille.
  • Documents are not available in large print.
  • Water bowls for assistance dogs are not available.
  • There is not a dog toilet or toileting area.