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Gelatorino

405 Upper Richmond Road West, East Sheen, London, SW14 7NX

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Access Guide

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Introduction

Opening Times

  • Monday 08:00 - 19:00.
  • Tuesday 08:00 - 19:00.
  • Wednesday 08:00 - 19:00.
  • Thursday 08:00 - 19:00.
  • Friday 08:00 - 19:00.
  • Saturday 08:00 - 19:00.
  • Sunday 09:00 - 19:00.

Location

  • There is a bus stop within 150m (164yds) of the venue.
  • The nearest National Rail station is Mortlake.
  • The nearest underground station is Richmond.

Parking

  • The venue does not have its own car park.

Outside Access (Main Entrance)

  • Entrance View
    • This information is for the entrance located at the front of the venue.
    • There is step-free access at this entrance.
    • The main door(s) open(s) towards you (pull).
    • The door(s) is/are single width.
    • The door(s) is/are permanently held open.
    • The width of the door opening is 105cm.
    • There is a small lip on the threshold of the entrance, with a height of 2cm or below.

Inside Access

  • There is level access to the service(s).
  • There is not a hearing assistance system.
  • This venue does play background music.
  • Music is played throughout the venue.
  • Motorised scooters are allowed in public parts of the venue.
  • The lighting levels are varied.

Eating and Drinking

  • The following information is for the cafĂ©.
  • Full table service is not available.
  • Food or drinks are ordered from the service counter.
  • Food or drinks can be brought to the table.
  • There is not a lowered section at the counter.
  • No tables are permanently fixed.
  • No chairs are permanently fixed.
  • No chairs have armrests.
  • The nearest table is approximately 1m (3ft 3in) from the main entrance.
  • The standard height for tables is 74cm.
  • There is ample room for a wheelchair user to manoeuvre.
  • Plastic / takeaway cups are available.
  • Plastic / takeaway cutlery is not available.
  • Drinking straws are available.
  • Menus are wall only.
  • Menus are not available in Braille.
  • Menus are not available in large print.
  • Picture menus are not available.
  • Menus are clearly written.
  • Menus are presented in contrasting colours.
  • The type of food served here is cold snacks.

Accessible Toilet

  • Accessible toilet facilities are not available.

Standard Toilet(s)

  • Availability and Location of Standard Toilets View
    • Standard toilet facilities are available.
  • Access to Standard Shared Toilet(s) View
    • The shared toilets that were surveyed are located to the rear of the venue.
    • The shared toilet(s) is/are approximately 10m (10yd 2ft) from the main entrance.
    • Inside the venue, there is level access to the shared toilet(s).
    • Lighting levels are medium.
  • Baby Change Facilities View
    • Baby change facilities are located within the venue.
    • Baby change facilities are located in this standard toilet.
    • The height of the baby change table once extended is 82cm (2ft 8in).
    • Inside the venue, there is level access to the baby change facility.

Additional Info

  • A bowl of water can be provided for an assistance dog.
  • A member of staff trained in BSL skills is not normally on duty.