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George Marshall Medical Museum

Charles Hastings Education Centre, Worcestershire Royal Hospital, Charles Hastings Way, Worcester, WR5 1DD

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Access Guide

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Introduction

  • Services / facilities within the building include the George Marshall Medical Museum, The Restaurant and the Charles Hastings Education Centre for the education and training of healthcare staff.
  • Services / facilities within the grounds include Worcestershire Royal Hospital.

Opening Times

  • Monday 09:00 - 17:00.
  • Tuesday 09:00 - 17:00.
  • Wednesday 09:00 - 17:00.
  • Thursday 09:00 - 17:00.
  • Friday 09:00 - 17:00.
  • Saturday Closed.
  • Sunday Closed.

Location

  • There is a bus stop within 150m (164yds) of the venue.
  • The nearest National Rail station is Worcester Shrub Hill.

Parking

  • The venue does have its own car park.
  • Venue Car Park
    • Parking is free for all users.
    • The car park is located behind the Charles Hastings Education Centre.
    • The car park type is open air/surface.
    • Parking spaces for Blue Badge holders do not need to be booked in advance.
    • There is/are 4 Blue Badge parking bay(s) within the car park.
    • The dimensions of the Blue Badge parking bay(s) are 360cm x 460cm (11ft 10in x 15ft 1in).
    • The nearest Blue Badge bay is 120m (131yd 8in) from the main entrance.
    • The furthest Blue Badge bay is 100m (109yd 1ft) from the main entrance.
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is / are slopes/ramps.
    • The car park surface is tarmac.
    • There is a dropped kerb between the car park and the venue.
    • The dropped kerb does have tactile paving.
    • There is not a road to cross between the car park and the entrance.
    • The car park does not have a height restriction barrier.
  • On Street Parking and Drop-off Details
    • There is a designated drop off point.
    • The drop off point is located in front of the main entrance.
    • There is a dropped kerb from the drop off point.
    • There is not tactile paving on the dropped kerb.
  • Comments
    • As the car parks may be very busy, depending on what events are happening in the education centre, it is advisable to ring in advance to request a space. Please call 01905 760 600 and ask for museum parking.

Outside Access (Main Entrance)

  • This information is for the entrance located at the front of the building.
  • There is not level access into the venue.
  • The main door(s) open(s) automatically.
  • The door(s) is / are double.
  • The width of the door opening is 175cm (5ft 9in).
  • Second set of doors
    • There is a second set of doors.
    • The door(s) open(s) automatically.
    • The door(s) is / are double.
    • The width of the door opening is 175cm (5ft 9in).

Level Change (Main Entrance)

  • There is a ramp/slope to access this area/service.
  • The ramp or slope is located to the right as you face the entrance.
  • The ramp/slope is easy.
  • The ramp/slope is permanent.
  • There is a level landing at the top of the ramp/slope.
  • The ramp does have handrails.
  • The handrails are on the left going up.
  • There is a/are step(s) to access this area/service.
  • The step(s) is/are located in front and to the left of the entrance.
  • There is not tactile paving at the top and bottom of the steps.
  • The step(s) is/are not clearly marked.
  • The step(s) is/are medium height (11cm - 17cm).
  • The ramp/slope does bypass the step(s).
  • Comments
    • There are 4 steps from the drop off point in front of the entrance or 5 steps to the left of the entrance with a handrail on the right going up.

Reception

  • The desk/counter is 3m (3yd 10in) from the main entrance.
  • There is level access to the desk/counter from the entrance.
  • The desk/counter is medium height (77cm - 109cm).
  • The desk/counter does not have a low (76cm or lower) section.
  • The lighting levels are medium.
  • There is not a hearing assistance system.
  • Comments
    • At the time of survey it was not possible to photograph the reception area.

Inside Access

  • There is not level access to the service(s).
  • This venue does not play background music.
  • Motorised scooters are allowed in public parts of the venue.
  • The lighting levels are bright.

Museum

  • Exhibits can be audio described.
  • Tactile signage for exhibits is available.
  • Touch tours are not available.
  • Video tours are not available.
  • There is not a wheelchair to borrow.
  • Comments
    • There is a Braille guide on the desk just inside the double doors of the entrance to the museum.
    • This is always left on the table.

George Marshall Museum Gallery

  • The George Marshall Medical Museum is mainly situated in a sloping gallery. The slope is easy and there are exhibits both sides.
  • A number of seats are available along the route.
  • Tours of the gallery can be arranged with the curator or visitors may view at will.
  • There are standard, large print and Braille guides available and an audio tour which can be accessed from the QR code displayed or at bit.ly/GMMMAudiotour.
  • Exhibits follow the development of medicine and healthcare over the last 250 years, including a celebrated collection of Victorian death masks from Worcester Prison which were used to study criminality.

Accessible Toilet

  • Accessible toilet facilities are available.
  • Location and Access
    • The toilet is not for the sole use of disabled people.
    • There is Braille, tactile, pictorial and written text signage on or near the toilet door.
    • This accessible toilet is approximately 35m (38yd 10in) from the main entrance.
    • The accessible toilet is located off the main corridor.
    • There is level access to this accessible toilet.
  • Features and Dimensions
    • This is a unisex toilet.
    • A key is not required for the accessible toilet.
    • The door opens outwards.
    • The door is locked by a lever twist.
    • The width of the accessible toilet door is 85cm (2ft 9in).
    • The door is light.
    • The dimensions of the accessible toilet are 160cm x 220cm (5ft 3in x 7ft 3in).
    • There is sufficient turning space in the cubicle for a wheelchair user.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 80cm (2ft 7in).
    • There is a dropdown rail on the transfer side.
    • There is a flush on the transfer side.
    • The tap type is lever.
    • There is a mixer tap.
    • There is not an emergency alarm.
    • Disposal facilities are available in the cubicle.
    • There is a/are female sanitary and general domestic waste disposal units.
    • There is not a/are not coat hook(s).
  • Position of Fixtures
    • Wall-mounted grab rails are available.
    • As you face the toilet the wall-mounted grab rails are on both sides.
    • There is not a shelf within the accessible toilet.
    • There is a mirror.
    • Mirrors are not placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 47cm (1ft 7in).
    • There is a hand dryer.
    • The hand dryer cannot be reached from seated on the toilet.
    • The hand dryer is not placed higher than 100cm (3ft 3in).
    • There is a towel dispenser.
    • The towel dispenser cannot be reached from seated on the toilet.
    • The towel dispenser is placed higher than 100cm (3ft 3in).
    • The height of the towel dispenser is 125cm (4ft 1in).
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a wash basin.
    • The wash basin can be reached from seated on the toilet.
    • The wash basin is placed higher than 74cm (2ft 5in).
    • The height of the wash basin is 77cm (2ft 6in).
  • Colour Contrast and Lighting
    • The contrast between the external door and wall is good.
    • The contrast between the internal door and wall is good.
    • The contrast between the wall-mounted grab rail(s) and wall is poor.
    • The contrast between the dropdown rail(s) and wall is poor.
    • The contrast between the walls and floor is good.
    • The lighting levels are bright.

Standard Toilet(s)

Additional Info

  • Staff do receive disability awareness / equality training.
  • Documents are available in Braille.
  • Documents are available in large print.
  • A bowl of water can be provided for an assistance dog.
  • An assistance dog toilet area can be provided onsite.
  • A member of staff trained in BSL skills is not normally on duty.
  • Comments
    • Please contact the venue for details of where the assistance dog toilet area will be.