You are on Location. Skip to the next section.

Location

• The venue is situated within the centre of the town or city.
• This venue is situated in Gidea Park.
• The venue is not situated on a road which has a steep gradient.
• There is a bus stop within 150m (164yds) of the venue.

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Opening Hours

• For information about the opening hours please click here.

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Parking

• The venue does have its own car park.

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• Venue Car Park View
  • Parking is not free for all users.
  • The car park type is open air/surface.
  • There are 2 designated parking bay(s) within the car park.
  • The nearest designated bay is 6m (19ft 8in) from the alternative entrance.
  • The furthest designated bay is 10m (32ft 10in) from the alternative entrance.
  • The car park surface is tarmac.
• Drop-off Point View
  • There is not a designated drop off point.

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Outside Access (Main Entrance)

• This information is for the entrance located at the front of the building.
• There is level access into the venue.
• The main doors open away from you (push).
• The doors are double width.
• The doors are heavy.
• The door opening is 125cm (4ft 1in) wide.

You are on Outside Access (Alternative Entrance). Skip to the next section.

Outside Access (Alternative Entrance)

• This information is for the entrance located at the rear of the building.
• There is not level access into the venue.

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Level Change (Alternative Entrance)

• There is a ramp or slope to access this service.

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Reception (Ticket Office)

• The reception desk is 5m (16ft 5in) from the main entrance.
• There is level access to reception from the entrance.
• Lighting levels are medium.
• There is a hearing assistance system.
• The type of system is a fixed loop.
• Staff are not trained to use system.

You are on Inside Access. Skip to the next section.

Inside Access

• There is not level access to the service.
• There is not a hearing assistance system.
• This venue does not play background music.

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Level Change (Train Station)

• There is not a ramp or slope to access this service.
• There are steps to access this area / service.
• There is / are 6 step(s) to the area / service.
• Lighting levels at the steps are medium.
• The step(s) is/are clearly marked.
• The steps are medium.
• The steps do have handrails.
• The handrails are on both sides.

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Train Station

• There are generally 1 member(s) of staff on duty.
• The station is staffed.
• There is an office to obtain help.
• This office is located on platform 3.
• There is a ticket office.
• The ticket office is located at the main entrance.
• The train companies operating from within this station are national express.
• There are 4 platform(s) in the station.

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• Additional Station Information View
  • Announcements on platforms are audio and visual.
  • Platforms which have tactile markings at the platform edge are 1-4.

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Train Station Platform

• This information is for platform(s) 1-4.
• The platform(s) accessed by steps only is / are 1-4.

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Level Change (TrainStationPlatform)

• There is not a ramp or slope to access this service.
• There are steps to access this area / service.
• The steps are located in front of the platforms.
• There is / are 34 step(s) to the area / service.
• Lighting levels at the steps are low.
• The step(s) is/are clearly marked.
• The steps are medium.
• The steps do have handrails.
• The handrails are on both sides.
• There is not a standard and / or platform lift to access this service.

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Accessible Toilet

• There are not accessible toilets within this venue designated for public use.

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Standard Toilet(s)

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• Availability and Location of Standard Toilets View
  • Standard toilets are available.
• Access to Standard Female and Male Toilet(s) View
  • The female and male toilets are located on Platform 3.
  • Inside the venue, there is level access to the female and male toilet.
  • Lighting levels are medium.
• Comments View
  • The facility is available between 06.00 - 22.00 daily.

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Additional Info

• Staff do receive disability awareness / equality training.
• Staff are not Text Relay aware.
• Children are welcomed at the venue.