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Glasgow Cathedral

Castle Street, Glasgow, G4 0QZ

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Accessibility Guide

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Opening Times (Summer)

  • Monday 09:30 - 17:30.
  • Tuesday 09:30 - 17:30.
  • Wednesday 09:30 - 17:30.
  • Thursday 09:30 - 17:30.
  • Friday 09:30 - 17:30.
  • Saturday 09:30 - 17:30.
  • Sunday 13:00 - 17:00.
  • Comments
    • Last admission is at 17:00.
    • The Cathedral is also open for regular worship at 10:30 on Sunday mornings and at various other times during the Christmas and Easter seasons.

Opening Times (Winter)

  • Monday 10:00 - 16:00.
  • Tuesday 10:00 - 16:00.
  • Wednesday 10:00 - 16:00.
  • Thursday 10:00 - 16:00.
  • Friday 10:00 - 16:00.
  • Saturday 10:00 - 16:00.
  • Sunday 13:00 - 16:00.

Location

  • There is not a bus stop within 150m (164yds) of the venue.
  • The nearest National Rail station is Queen Street.
  • The nearest underground station is Bellgrove.

Parking

  • The venue does not have its own car park.
  • Public Car Parks
    • There is a car park for public use within 200m (approx).
    • The name of the car park is Cathedral Precinct.
    • The car park is located on Cathedral Street.
  • On Street Parking and Drop-off Details
    • On street marked Blue Badge bays are not available.
    • Clearly signed and / or standard marked parking bays are not available.
    • There is a designated drop off point.
    • The drop off point is located at Cathedral Square Precinct.

Outside Access (Western Doors)

  • There is not level access into the venue.
  • The intercom is in a suitable position to allow wheelchair users to gain access.
  • The main door(s) open(s) away from you (push).
  • The door(s) is / are single.
  • The width of the door opening is 146cm (4ft 9in).
  • Comments
    • There are 2 similar doors next to each other.
    • The door on the right is accessible with a platform lift operated by staff members.

Level Change (Western Doors)

  • There is a ramp/slope to access this area/service.
  • The ramp/slope is easy.
  • The ramp/slope is permanent.
  • There is a/are step(s) to access this area/service.

Level Change (Western Doors - Internal)

  • There is a/are step(s) to access this area/service.
  • The step(s) is/are located immediately beyond the entrance.
  • There is/are 5 step(s) to the area/service.
  • The lighting levels at the step(s) are medium.
  • The step(s) is/are not clearly marked.
  • The step(s) is/are shallow (2cm - 10cm).
  • There is a/are handrail(s) at the step(s).
  • The handrail(s) is/are in the centre.
  • There is a lift to access this area/service.
  • The lift does bypass the step(s).

Lift

  • There is a lift for public use.
  • The lift is located just inside the Western Doors entrance.
  • The lift is a platform lift.
  • The platform lift accesses a small level change.
  • The lift is approximately 1m (3ft 3in) from the Western Doors entrance.
  • Staff do need to be notified for use of the lift.
  • The clear door width is 80cm (2ft 7in).
  • The dimensions of the lift are 80cm x 120cm (2ft 7in x 3ft 11in).
  • There are separate entry and exit doors in the lift.
  • There is not a mirror to aid reversing out of the lift.
  • The lift does not have a visual floor indicator.
  • The lift does not have an audible announcer.
  • The controls for the lift are within 90cm - 120cm from the floor.
  • The lift does not have Braille markings.
  • The lift does not have tactile markings.
  • The lighting level in the lift is medium.
  • Comments
    • If a cathedral staff member is not available, they may be called via the intercom located outside the entrance.
    • There is a second stair lift at the steps at the opposite end of the nave on the right to give level access to the choir area.
    • Please contact 'Custodians of Church' to access the platform lift.

Outside Access (South Door)

  • This information is for the entrance located at the side of the building.
  • There is not level access into the venue.
  • The main door(s) open(s) away from you (push).
  • The door(s) is / are double (with one leaf locked).
  • The door(s) is / are heavy.
  • The width of the door opening is 167cm (5ft 6in).
  • Second set of doors
    • There is a second set of doors.
    • The door(s) open(s) towards you (pull).
    • The door(s) is / are single.
    • The door(s) is / are heavy.
    • The width of the door opening is 82cm (2ft 8in).
  • Comments
    • At the time of survey (August 2017) there was no access to this entrance due to extensive building works being carried out.
    • There are 2 similar doors to each end of an inner porch.

Level Change (South Door)

  • There is a/are step(s) to access this area/service.
  • There is/are 2 step(s) to the area/service.
  • There is not tactile paving at the top and bottom of the steps.
  • The step(s) is/are not clearly marked.
  • The step(s) is/are medium height (11cm - 17cm).
  • There is a/are handrail(s) at the step(s).
  • The handrail(s) is/are in the centre.

Level Change (South West Door - Internal)

  • There is a/are step(s) to access this area/service.
  • The step(s) is/are located immediately beyond the entrance.
  • There is/are 2 step(s) to the area/service.
  • The lighting levels at the step(s) are low.
  • The step(s) is/are not clearly marked.
  • The step(s) is/are medium height (11cm - 17cm).
  • There is not a/are not handrail(s) at the step(s).

Inside Access

  • There is not level access to the service(s).
  • There is a hearing assistance system.
  • The system is a fixed loop.
  • Staff are trained to use the system.
  • The lighting levels are low.
  • Comments
    • There is stepped access at the front of the nave down to the lower church and crypt.
    • There is no wheelchair access to the lower church.
    • There are 3 medium steps up to the main altar at the head of the choir and 3 medium steps up to the smaller altar at the east wall.

Level Change (Inside Access)

  • There is a/are step(s) to access this area/service.
  • The step(s) is/are located to the right hand side of the nave.
  • There is/are 5 step(s) to the area/service.
  • The step(s) is/are not clearly marked.
  • The step(s) is/are medium height (11cm - 17cm).
  • There is not a/are not handrail(s) at the step(s).
  • There is a lift to access this area/service.
  • The lift does bypass the step(s).
  • Comments
    • There are similar steps on the left hand side. However there is only platform lift, to the right hand side.

Other Floors

  • Steps
    • The floors which are accessible by stairs are B,G.
    • There are 15+ steps between floors.
    • The steps are not clearly marked.
    • The steps are deep (18cm+).
    • The steps do have handrails.
    • There is a landing.
    • The lighting levels are low.
  • Other
    • The area(s)/service(s) on the floors which are not accessible is/are the lower church and back aisle.
  • Comments
    • The handrail at the steps going down to the lower church is positioned centrally.

Accessible Toilet

Standard Toilet(s)

Additional Info

  • Staff do receive disability awareness / equality training.
  • Documents are not available in Braille.
  • Documents are not available in large print.
  • A bowl of water can be provided for an assistance dog.
  • A member of staff trained in BSL skills is not normally on duty.
  • This service cannot be requested.
  • Comments
    • Staff are trained to take TypeTalk calls.
    • There is a wheelchair available for use within the cathedral, please contact a member of staff for assistance.