Access Guide
Introduction
- Services / facilities within the building include hockey pitches and the stands.
Location
- The venue is situated outside the centre of the city.
- This venue is situated in Glasgow.
- There is a bus stop within 150m (164yds) of the venue.
- The nearest mainline station is Bridgeton.
Opening Times
- Monday 08:00 - 22:00.
- Tuesday 08:00 - 22:00.
- Wednesday 08:00 - 22:00.
- Thursday 08:00 - 22:00.
- Friday 08:00 - 17:00.
- Saturday 08:00 - 17:00.
- Sunday 08:00 - 17:00.
Parking
- The venue does have its own car park.
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Venue Car Park
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- Parking is free for all users.
- The car park type is open air/surface.
- Parking spaces for Blue Badge holders cannot booked in advance.
- There are 3 designated parking bay(s) within the car park.
- The dimensions of the designated parking bay(s) are 370cm x 700cm (12ft 2in x 22ft 12in).
- The nearest designated bay is 34m (37yd) from the main entrance.
- The furthest designated bay is 47m (51yd) from the main entrance.
- The route from the car park to the entrance is accessible to a wheelchair user with assistance.
- Assistance may be required because there is / are dropped kerbs.
- The car park surface is tarmac.
- There is a dropped kerb / non stepped access from the car park to the venue.
- The dropped kerb does not have tactile paving.
- The patron does not have to cross a road.
- The car park does not have a height restriction barrier.
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Drop-off Point
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- There is a designated drop off point.
- The drop off point is located at the front of the building.
- There is not a dropped kerb from the drop off point.
Outside Access (Main Entrance)
- This information is for the entrance located at the side of the building.
- There is level access into the venue.
- The main doors open towards you (pull).
- The doors are double width.
- The doors are heavy.
- The door opening is 146cm (4ft 9in) wide.
Outside Access (Stand)
- This information is for the entrance located at the left of the stand.
- There is not level access into the venue.
- The main doors open (no doors).
- The door opening is 160cm (5ft 3in) wide.
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Second set of doors
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- There is a second set of doors.
- The doors open (no doors).
- The door opening is 86cm (2ft 10in) wide.
Level Change (Stand)
- There is a ramp or slope to access this service.
- The ramp or slope is located ahead as you enter the stand.
- The ramp or slope is permanent.
- There is a level landing at the top of the ramp.
- There are steps to access this area / service.
- The steps are located further into the stand to raised seating.
- There is / are 15+ step(s) to the area / service.
- The steps are medium.
- The steps do have handrails.
Outside Access (Rear Entrance)
- This information is for the entrance located at the back of the building.
- There is level access into the venue.
- The main doors open towards you (pull).
- The doors are double width.
- The doors are heavy.
- The door opening is 146cm (4ft 9in) wide.
Outside Access (Rear Stand)
- This information is for the entrance located at the rear right of the stand.
- There is not level access into the venue.
- The main doors open (no doors).
- The door opening is 160cm (5ft 3in) wide.
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Second set of doors
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- There is a second set of doors.
- The doors open (no doors).
- The door opening is 80cm (2ft 7in) wide.
Level Change (Rear Stand)
- There is a ramp or slope to access this service.
- The ramp or slope is located ahead as you enter the stand.
- The ramp or slope is permanent.
- There is a level landing at the top of the ramp.
- There are steps to access this area / service.
- The steps are located further into the stand to the raised seating.
- There is / are 15+ step(s) to the area / service.
- The step(s) is/are clearly marked.
- The steps are medium.
- The steps do have handrails.
Reception
- The desk/counter is 5m (5yd 1ft) from the main entrance.
- There is level access to the desk/counter from the entrance.
- The desk/counter is high (110cm+).
- The desk/counter has a low (76cm or lower) section.
- The lighting levels are bright.
Inside Access
- There is level access to the service.
- There is a hearing assistance system.
- The system is a portable loop.
- Staff are trained to use the system.
- This venue does play background music.
- Music is played throughout the building.
- Motorised scooters are welcomed in public parts of the venue.
- Lighting levels are varied.
Outside Access (Pitch Entrance)
- This information is for the entrance located at the side of the building.
- There is level access into the venue.
- The main doors open towards you (pull).
- The doors are double width.
- The doors are heavy.
- The door opening is 144cm (4ft 9in) wide.
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Comments
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- These doors only lead to the pitch, not the stands.
Sports Ground
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Non-Segregated Seating
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- Home and Away wheelchair users do not have separate seating areas.
- Wheelchair users have a designated accessible seating area.
- There is not level access to the designated seating area.
- Wheelchair seating is located at the front beside either corner of the pitch.
- The view from this area is good.
- A companion can sit beside / near you.
- Accessible toilets are available.
- The closest accessible toilet to the seating area is 40m 44yd.
- The accessible toilet is located at the rear of the stand.
- There is not an audio description service.
- There are 72 seats in the front row which have step free access.
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Comments
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- There will be three sides of the stand which will have temporary seating and will include accessible seating areas.
Other Floors
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Steps
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- The floors which are accessible by stairs are G-1.
- There are 15+ steps between floors.
- The steps are not clearly marked.
- The steps are medium.
- The steps do have handrails.
- The steps have a handrail on both sides.
- There is a landing.
- The lighting level is bright.
Lift
- There is a lift for public use.
- The lift is located to the right of reception before the stairs.
- The lift is a standard lift.
- The floors which are accessible by this lift are G-1.
- The lift is 10m (32ft 10in) from main entrance.
- The clear door width is 79cm (2ft 7in).
- The dimensions of the lift are 108cm x 138cm (3ft 7in x 4ft 6in).
- There are not separate entry and exit doors in the lift.
- There is a mirror to aid reversing out of the lift.
- The lift does have a visual floor indicator.
- The lift does have an audible announcer.
- The controls for the lift are within reach for a wheelchair user.
- The lift controls do have Braille markings.
- The lift controls do have tactile markings.
Outside Access (First Floor Entrance)
- This information is for the entrance located on the first floor facing the pitch.
- There is level access into the venue.
- The main doors open towards you (pull).
- The doors are double width.
- The doors are heavy.
- The door opening is 148cm (4ft 10in) wide.
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Comments
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- These doors have push bars to open from the inside.
- There are 2 identical doors left and right, 8m apart.
Sports Ground (First Floor)
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Non-Segregated Seating
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- Home and Away wheelchair users do not have separate seating areas.
- Wheelchair users have a designated accessible seating area.
- Wheelchair seating is located at the rear of the stand towards the centre.
- The view from this area is good.
- A companion can sit beside / near you.
- Accessible toilets are available.
- The closest accessible toilet to the seating area is 12m 13yd.
- The accessible toilet is located to the right of the first floor entrance.
- There is not an audio description service.
- There are 4 level access seats on the first floor for mobility impaired walkers.
Level Change (Stand Steps)
- There are steps to access this area / service.
- The steps are located leading to seats in the stand.
- There is / are 15+ step(s) to the area / service.
- The step(s) is/are clearly marked.
- The steps are medium.
- The steps do not have handrails.
Accessible Toilet
- There are accessible toilets within this venue designated for public use.
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Location and Access
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- There is pictorial signage on or near the toilet door.
- The accessible toilet is 18m (20yd) from the main entrance.
- The accessible toilet is located straight ahead from the main entrance on the right, past the reception and stand entrance.
- There is level access to the accessible toilet.
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Features and Dimensions
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- This is a unisex toilet.
- A key is not required for the accessible toilet.
- The door opens sliding.
- The door is locked by a twist lock.
- The width of the accessible toilet door is 86cm (2ft 10in).
- The door is heavy.
- The dimensions of the accessible toilet are 175cm x 230cm (5ft 9in x 7ft 7in).
- Floor manoeuvring space is clear in the accessible toilet.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the left.
- The lateral transfer space is 80cm (2ft 7in).
- There is a dropdown rail on the transfer side.
- There is a flush on the transfer side.
- The tap type is lever.
- There is a mixer tap.
- There is a functional emergency alarm available.
- It is not a push button style of alarm.
- Disposal facilities are available in the cubicle.
- There is not a coat hook.
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Position of Fixtures
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- Wall mounted rails are available.
- As you face the toilet the wall mounted grab rails are on both sides.
- There is not a shelf within the accessible toilet.
- There are mirrors in the accessible toilet.
- The height of the toilet seat above floor level is 49cm (1ft 7in).
- There is not a hand dryer.
- There is a towel dispenser.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- There is a sink.
- The sink can be reached from seated on the toilet.
- The sink is not placed higher than 74cm (2ft 5in).
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Colour Contrast and Lighting
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- The contrast between the external door and wall is good.
- There is a high colour contrast between the internal door and wall.
- The contrast between the grab rails and wall is fair.
- There is a fair colour contrast between the dropdown rail(s) and wall.
- The contrast between the walls and floor is good.
- Lighting levels are bright.
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Comments
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- There is another similar accessible toilet and shower facility to the rear of the ground floor.
- The other toilet has no dropdown rail but has 60cm of transfer space and grab rails either side.
Accessible Shower
- Accessible shower facilities are available.
- The showers are located in the accessible toilet.
- The facilities available in the accessible shower are an adjustable shower head, handrails and a flip down seat.
- The height of the seat is 49cm (1ft 7in).
- Other facilities available are a further flip down seat and privacy curtain.
- There is level access to the services from the shower facilities.
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Comments
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- The other ground floor accessible toilet also has identical accessible shower facilities.
Accessible Toilet (First Floor)
- There are accessible toilets within this venue designated for public use.
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Location and Access
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- There is pictorial signage on or near the toilet door.
- The accessible toilet is 8m (26ft 3in) from the lift.
- The accessible toilet is located to the left of the first floor from the lift.
- There is level access to the accessible toilet.
- This is by lift.
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Features and Dimensions
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- This is a unisex toilet.
- A key is not required for the accessible toilet.
- The door opens outwards.
- The door is locked by a twist lock.
- The width of the accessible toilet door is 82cm (2ft 8in).
- The door is heavy.
- The dimensions of the accessible toilet are 130cm x 260cm (4ft 3in x 8ft 6in).
- Floor manoeuvring space is clear in the accessible toilet.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the right.
- The lateral transfer space is 90cm (2ft 11in).
- There is a dropdown rail on the transfer side.
- There is a flush on the transfer side.
- The tap type is lever.
- There is a mixer tap.
- There is a functional emergency alarm available.
- It is not a push button style of alarm.
- Disposal facilities are available in the cubicle.
- There is not a coat hook.
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Position of Fixtures
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- Wall mounted rails are available.
- As you face the toilet the wall mounted grab rails are on both sides.
- There is not a shelf within the accessible toilet.
- There are mirrors in the accessible toilet.
- The height of the toilet seat above floor level is 47cm (1ft 7in).
- There is a hand dryer.
- There is not a towel dispenser.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- There is a sink.
- The sink can be reached from seated on the toilet.
- The sink is not placed higher than 74cm (2ft 5in).
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Colour Contrast and Lighting
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- The contrast between the external door and wall is good.
- There is a high colour contrast between the internal door and wall.
- The contrast between the grab rails and wall is poor.
- There is a poor colour contrast between the dropdown rail(s) and wall.
- The contrast between the walls and floor is good.
- Lighting levels are bright.
Standard Toilet(s) (First Floor)
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Availability and Location of Standard Toilets
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- Standard toilets are available.
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Access to Standard Female and Male Toilet(s)
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- The female and male toilets are located to the left from the stairs on the first floor.
- The female and male toilets are 10m (32ft 10in) from the stairs.
- Inside the venue, there is level access to the female and male toilet.
- This is by lift.
- Lighting levels are bright.
Accessible Toilet (Stand)
- There are accessible toilets within this venue designated for public use.
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Location and Access
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- There is pictorial signage on or near the toilet door.
- The accessible toilet is 11m (12yd) from the rear entrance.
- The accessible toilet is located to the rear of the main stand on the right.
- There is level access to the accessible toilet.
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Features and Dimensions
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- This is a unisex toilet.
- A key is not required for the accessible toilet.
- The door opens sliding.
- The door is locked by a twist lock.
- The width of the accessible toilet door is 86cm (2ft 10in).
- The door is heavy.
- The dimensions of the accessible toilet are 160cm x 220cm (5ft 3in x 7ft 3in).
- Floor manoeuvring space is clear in the accessible toilet.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the left.
- The lateral transfer space is 90cm (2ft 11in).
- There is a dropdown rail on the transfer side.
- There is a flush on the transfer side.
- The tap type is lever.
- There is a mixer tap.
- There is a functional emergency alarm available.
- It is not a push button style of alarm.
- Disposal facilities are available in the cubicle.
- There is not a coat hook.
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Position of Fixtures
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- Wall mounted rails are available.
- As you face the toilet the wall mounted grab rails are on both sides.
- There is not a shelf within the accessible toilet.
- There are not mirrors in the accessible toilet.
- The height of the toilet seat above floor level is 47cm (1ft 7in).
- There is not a hand dryer.
- There is not a towel dispenser.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- There is a sink.
- The sink can be reached from seated on the toilet.
- The sink is not placed higher than 74cm (2ft 5in).
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Colour Contrast and Lighting
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- The contrast between the external door and wall is good.
- There is a low colour contrast between the internal door and wall.
- The contrast between the grab rails and wall is poor.
- There is a poor colour contrast between the dropdown rail(s) and wall.
- The contrast between the walls and floor is fair.
- Lighting levels are bright.
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Comments
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- There is an identical toilet to this with transfer space on the right at the rear left of the stand, 5m from the main entrance.
- There are doors to these stand toilets which are only open during events.
Standard Toilet(s) (Stand)
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Availability and Location of Standard Toilets
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- Standard toilets are available.
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Access to Standard Female and Male Toilet(s)
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- The female and male toilets are located to the rear of the main stand, on the right.
- The female and male toilets are 12m (13yd) from the rear entrance.
- Inside the venue, there is level access to the female and male toilet.
- Lighting levels are bright.
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Comments
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- There are identical toilets at the front of the stand, 5m to the right of the main entrance.
- There are doors to these stand toilets which are only open during events.
Standard Toilet(s) (Baby Change)
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Availability and Location of Standard Toilets
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- Standard toilets are available.
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Access to Standard Shared Toilet(s)
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- The unisex toilets are located to the rear right of the building.
- Unisex toilets are 28m (31yd) from the main entrance.
- Inside the venue, there is level access to the unisex toilet.
- Lighting levels are bright.
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Baby Change Facilities
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- Baby change facilities are located within the venue.
- Baby change facilities are located to the rear right of the building.
- The height of the baby change table once extended is 82cm (2ft 8in).
- Inside the venue, there is level access to the baby change facility.
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Comments
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- There is also a toilet with dropdown rails either side in this area.
- Transfer space on the left is 40cm, and 50cm to the right.
Standard Changing Room
- There are standard changing rooms available.
- The standard changing room is 27m (30yd) from the main entrance.
- The standard changing room is 32m (35yd) from the reception desk.
- The standard changing room is 40m (44yd) from the pitch.
- The standard changing rooms are located to the rear right of the building.
- There is level access to the standard changing rooms.
Standard Toilet(s) (Changing Rooms)
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Availability and Location of Standard Toilets
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- Standard toilets are available.
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Access to Standard Shared Toilet(s)
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- The unisex toilets are located in the changing rooms.
- Unisex toilets are 30m (33yd) from the main entrance.
- Inside the venue, there is level access to the unisex toilet.
- Lighting levels are bright.
Additional Info
- Staff do not receive disability awareness / equality training.
- Documents are not available in Braille.
- Documents are not available in large print.
- A bowl of water can be provided for an assistance dog.
- An assistance dog toilet area can be provided onsite.
- The assistance dog toilet area is located in the park surrounding the Hockey Centre.