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Glasgow Science Centre

50 Pacific Quay, Glasgow, G51 1EA

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Accessibility Guide

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Opening Times

  • The venue has seasonal opening times and please contact the venue for details of opening times.
  • Comments
    • Times given are for summertime.
    • In winter the centre is closed on Mondays and Tuesdays, and at 15:00 on week days and 17:00 on the weekend.

Location

  • The venue is situated within the centre of the town or city.
  • The venue is not situated on a road which has a steep gradient.
  • The nearest mainline station is Exhibition Centre Station.

Parking

  • The venue does have its own car park.
  • Venue Car Park
    • Parking is not free for all users.
    • Parking is free for Blue Badge holders.
    • The car park is located at the side of the building.
    • The car park type is open air/surface.
    • Parking spaces for Blue Badge holders do not need to be booked in advance.
    • There is/are 10+ Blue Badge parking bay(s) within the car park.
    • The dimensions of the Blue Badge parking bay(s) are 480cm x 350cm (15ft 9in x 11ft 6in).
    • The nearest Blue Badge bay is 58m (63yd 1ft) from the main entrance.
    • The furthest Blue Badge bay is 76m (83yd 4in) from the main entrance.
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is / are dropped kerbs.
    • The car park surface is block paving.
    • There is a dropped kerb between the car park and the venue.
    • The dropped kerb does not have tactile paving.
    • There is not a road to cross between the car park and the entrance.
    • The car park does not have a height restriction barrier.
  • On Street Parking and Drop-off Details
    • There is a designated drop off point.
    • The drop off point is located at the front of the building.
    • There is a dropped kerb from the drop off point.
    • There is not tactile paving on the dropped kerb.

Outside Access (Main Entrance)

  • This information is for the entrance located at the front of the building.
  • There is not level access into the venue.
  • Main Entrance
  • The main door(s) open(s) automatically.
  • The door(s) is / are double.
  • The width of the door opening is 152cm (4ft 12in).
  • Second set of doors
    • There is a second set of doors.
    • The door(s) open(s) automatically.
    • The door(s) is / are double.
    • The width of the door opening is 136cm (4ft 6in).

Level Change (Main Entrance)

  • There is a ramp/slope to access this area/service.
  • The ramp/slope is located in front of the entrance.
  • The ramp/slope is easy.
  • The ramp/slope is permanent.
  • There is a level landing at the top of the ramp/slope.

Outside Access (Central Entrance)

  • This information is for the entrance located at the front of the building, near the IMAX cinema.
  • There is not level access into the venue.
  • The main door(s) open(s) automatically.
  • The door(s) is / are double.
  • The width of the door opening is 130cm (4ft 3in).
  • Comments
    • There are a similar set of doors to the cinema on the left beyond this entrance.

Level Change (Central Entrance)

  • There is a ramp/slope to access this area/service.
  • The ramp or slope is located in front of the entrance.
  • The ramp/slope is easy.
  • The ramp/slope is permanent.
  • There is a level landing at the top of the ramp/slope.
  • Comments
    • There is an easy slope down to the cinema once inside.

Outside Access (Cafe Entrance)

  • This information is for the entrance located to the rear of the building.
  • There is level access into the venue.
  • The main door(s) open(s) by sliding.
  • The door(s) is / are double.
  • The door(s) is / are heavy.
  • The width of the door opening is 160cm (5ft 3in).
  • Comments
    • There is an easy ramp at the doorway.

Reception

  • The desk/counter is 44m (48yd 4in) from the main entrance.
  • There is level access to the desk/counter from the entrance.
  • The desk/counter is high (110cm+).
  • The desk/counter has a low (76cm or lower) section.
  • The lighting levels are bright.
  • There is a hearing assistance system.
  • The type of system is a fixed loop.
  • Staff are trained to use the system.

Inside Access

  • There is level access to the service(s).
  • There is a hearing assistance system.
  • The system is a fixed loop.
  • Staff are trained to use the system.
  • This venue does play background music.
  • Music is played throughout the venue.
  • Motorised scooters are allowed in public parts of the venue.
  • The lighting levels are bright.
  • Comments
    • There are three areas to the centre: the Imax Cinema to the left, the Glasgow Tower to the rear and the Science Mall, which includes the Climate Change Theatre, the Planetarium and the Science Show Theatre.

Level Change (Inside Access)

  • There is a ramp/slope to access this area/service.
  • The ramp/slope is located at the rear of the building into the tower.
  • The ramp/slope is easy.
  • The ramp/slope is permanent.
  • There is a level landing at the top of the ramp/slope.
  • The ramp does have handrails.
  • The handrails are on both sides.
  • Comments
    • There are other easy sopes throughout the venue to some attractions.

Restaurant Bar Internal (GSC Cafe)

  • The following information is for the cafe.
  • Once inside, there is level access to the service.
  • Full table service is not available.
  • Food or drinks are ordered from the counter.
  • Food or drinks can be brought to the table.
  • There is a lowered section at the service counter.
  • There is ample room for a wheelchair user to manoeuvre.
  • Some tables are permanently fixed.
  • Some chairs are permanently fixed.
  • Some chairs have armrests.
  • The nearest table is 75m (82yd 1in) from the main entrance.
  • The distance between the floor and the lowest table is 68cm (2ft 3in).
  • Menus are hand held and wall.
  • Menus are not available in Braille.
  • Menus are not available in large print.
  • Picture menus are not available.
  • Menus are clearly written.
  • Menus are presented in contrasting colours.
  • The type of food served here is hot and cold snacks.
  • Comments
    • Plastic cups are available.
    • Plastic cutlery is available.
    • Drinking straws are available on request.

Eating and Drinking (Starbucks)

  • The following information is for the cafe.
  • The cafe is located to the left as you enter, adjacent to the cinema.
  • Full table service is not available.
  • Food or drinks are ordered from the service counter.
  • Food or drinks can be brought to the table.
  • There is not a lowered section at the counter.
  • Some tables are permanently fixed.
  • Some chairs are permanently fixed.
  • No chairs have armrests.
  • The nearest table is approximately 34m (37yd 7in) from the central entrance.
  • The distance between the floor and the lowest table is 43cm (1ft 5in).
  • The distance between the floor and the highest table is 101cm (3ft 4in).
  • The standard height for tables is 68cm.
  • There is ample room for a wheelchair user to manoeuvre.
  • Plastic / takeaway cups are available.
  • Plastic / takeaway cutlery is available.
  • Drinking straws are available.
  • Menus are wall only.
  • Menus are not available in Braille.
  • Menus are not available in large print.
  • Picture menus are not available.
  • Menus are clearly written.
  • Menus are presented in contrasting colours.
  • The type of food served here is hot and cold meals and snacks.

Cinema (Cineworld Imax)

  • The cinema has 1 screens.
  • All screens have level access.
  • Seating and additional access information
    • Films are mainly mainstream and art.
    • Films are rotated to allow access to all films.
    • There are designated spaces for wheelchair users.
    • Designated spaces are situated at the back of the cinema.
    • Wheelchairs may be left with the patron.
    • A companion may sit near you.
    • Companions sit beside you.
    • This venue does have audio description.
    • There is a hearing assistance system.
    • The hearing system is a fixed loop.
    • Staff are trained to use the system.
    • Subtitles are available.
    • Concessions are not available.
    • Assistance dogs are allowed in the cinema.
    • There is a wheelchair to borrow.
    • To borrow the wheelchair, contact a member of staff.
  • Comments
    • https://www.cineworld.co.uk/cinemas/glasgow-imax-at-gsc#/buy-tickets-by-cinema?in-cinema=8054&at=2017-10-27&for-movie=ho00004283&view-mode=list.

Theatre (Planetarium)

  • There are designated spaces for wheelchair users.
  • Designated seating is located the back of the auditorium.
  • Wheelchairs are left with the patron.
  • A companion may sit with you.
  • Companions sit beside you.
  • This venue does not provide audio described performances.
  • There is a hearing assistance system.
  • The hearing system is a fixed loop.
  • Staff are trained to use the hearing system.
  • There is a wheelchair to borrow.
  • To borrow a wheelchair,contact a member of staff.
  • Assistance dogs are allowed in the auditorium.

Theatre (The Auditorium)

  • There are designated spaces for wheelchair users.
  • Designated seating is located the back of the auditorium.
  • Wheelchairs are left with the patron.
  • A companion may sit with you.
  • Companions sit in front.
  • This venue does not provide audio described performances.
  • There is a hearing assistance system.
  • The hearing system is a fixed loop.
  • Staff are trained to use the hearing system.
  • There is a wheelchair to borrow.
  • To borrow a wheelchair,contact a member of staff.
  • Assistance dogs are allowed in the auditorium.

Theatre (Science Show Theatre)

  • There are designated spaces for wheelchair users.
  • Designated seating is located the back of the auditorium.
  • Wheelchairs are left with the patron.
  • A companion may sit with you.
  • Companions sit beside you.
  • This venue does not provide audio described performances.
  • There is a hearing assistance system.
  • The hearing system is a fixed loop.
  • Staff are trained to use the hearing system.
  • There is a wheelchair to borrow.
  • To borrow a wheelchair,contact a member of staff.
  • Assistance dogs are allowed in the auditorium.

Other Floors

  • Steps
    • The floors which are accessible by stairs are G-1-2-3.
    • There are 15+ steps between floors.
    • The steps are clearly marked.
    • The steps are deep (18cm+).
    • The steps do have handrails.
    • The steps have a handrail on both sides.
    • There is a landing.
    • The lighting levels are bright.
  • Escalators
    • Escalator(s) can be used to access other floors.
    • The floors which are accessible by escalator are G-1.
    • The escalators steps are not clearly marked.
    • The foot and head of the escalators are clearly marked.
    • The lighting levels are medium.
  • Comments
    • There are further stairs throughout the centre and cinema.

Other Floors (Tower)

  • Steps
    • The floors which are accessible by stairs are G - Tower.
    • There are 15+ steps between floors.
    • The steps are clearly marked.
    • The steps are deep (18cm+).
    • The steps do have handrails.
    • The steps have a handrail on both sides.
    • There is a landing.
    • The lighting levels are low.
  • Comments
    • The stairs would generally only be used to return down from the cabin if wind speeds exceed 25mph at the top.

Lift (Tower)

  • There is a lift for public use.
  • The lift is located in the tower at the rear.
  • The lift is a standard lift.
  • The floors which are accessible by this lift are G - Tower.
  • The lift is approximately 195m (213yd 9in) from the main entrance.
  • Staff do need to be notified for use of the lift.
  • The clear door width is 79cm (2ft 7in).
  • The dimensions of the lift are 180cm x 150cm (5ft 11in x 4ft 11in).
  • There are not separate entry and exit doors in the lift.
  • There is not a mirror to aid reversing out of the lift.
  • The lift does have a visual floor indicator.
  • The lift does not have an audible announcer.
  • The controls for the lift are within 90cm - 120cm from the floor.
  • The lift does not have Braille markings.
  • The lift does have tactile markings.
  • The lighting level in the lift is medium.
  • Comments
    • Anyone using this lift must be confident of coming back down 523 deep stairs (11 story equivalent).
    • If wind speeds exceed 25mph at the top, the lift automatically returns to the ground, so visitors may need to come back down with staff.

Lift (Imax)

  • There is a lift for public use.
  • The lift is located in the Imax Cinema.
  • The lift is a standard lift.
  • The floors which are accessible by this lift are G-1.
  • The lift is approximately 75m (82yd 1in) from the central entrance.
  • Staff do not need to be notified for use of the lift.
  • The dimensions of the lift are 150cm x 140cm (4ft 11in x 4ft 7in).
  • There is not a mirror to aid reversing out of the lift.
  • The lift does have a visual floor indicator.
  • The lift does have an audible announcer.
  • The lift does have Braille markings.
  • The lift does have tactile markings.
  • The lighting level in the lift is bright.

Lift (Main)

  • There is a lift for public use.
  • The lift is located off the main corridor.
  • The lift is a standard lift.
  • The floors which are accessible by this lift are G-1-2-3.
  • The lift is approximately 56m (61yd 9in) from the main entrance.
  • Staff do not need to be notified for use of the lift.
  • The clear door width is 208cm (6ft 10in).
  • The dimensions of the lift are 240cm x 350cm (7ft 10in x 11ft 6in).
  • There are not separate entry and exit doors in the lift.
  • There is not a mirror to aid reversing out of the lift.
  • The lift does have a visual floor indicator.
  • The lift does have an audible announcer.
  • The controls for the lift are within 90cm - 120cm from the floor.
  • The lift does have Braille markings.
  • The lift does have tactile markings.
  • The lighting level in the lift is bright.
  • Comments
    • There is a further smaller lift near the theatres.

Accessible Toilet

  • Location and Access
    • There are accessible toilet facilities within this venue.
    • The toilet is not for the sole use of disabled people.
    • There is pictorial signage on or near the toilet door.
    • This accessible toilet is approximately 90m (98yd 1ft) from the main entrance.
    • This accessible toilet is located off the main walkway.
    • There is level access to this accessible toilet.
  • Features and Dimensions
    • This is a unisex toilet.
    • A key is not required for the accessible toilet.
    • The door opens outwards.
    • The door is locked by a twist lock.
    • The width of the accessible toilet door is 82cm (2ft 8in).
    • The door is heavy.
    • The dimensions of the accessible toilet are 155cm x 210cm (5ft 1in x 6ft 11in).
    • There is sufficient turning space in the cubicle for a wheelchair user.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the left.
    • The lateral transfer space is 85cm (2ft 9in).
    • There is a dropdown rail on the transfer side.
    • There is a flush on the transfer side.
    • The tap type is lever.
    • There is a mixer tap.
    • There is an emergency alarm.
    • The emergency pull cord alarm is fully functional.
    • Disposal facilities are available in the cubicle.
    • There is a/are female sanitary and non-infectious waste disposal units.
    • There is a/are coat hook(s).
    • The coat hook is not within 120cm (3ft 11in) from floor level.
  • Position of Fixtures
    • Wall-mounted grab rails are available.
    • As you face the toilet the wall-mounted grab rails are on both sides.
    • There is not a shelf within the accessible toilet.
    • There is a mirror.
    • Mirrors are placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 45cm (1ft 6in).
    • There is a hand dryer.
    • The hand dryer cannot be reached from seated on the toilet.
    • The hand dryer is not placed higher than 100cm (3ft 3in).
    • There is not a towel dispenser.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a wash basin.
    • The wash basin can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting
    • The contrast between the external door and wall is fair.
    • The contrast between the internal door and wall is fair.
    • The contrast between the wall-mounted grab rail(s) and wall is good.
    • The contrast between the dropdown rail(s) and wall is good.
    • The contrast between the walls and floor is poor.
    • The lighting levels are medium.
  • Baby Change Facilities
    • Baby change facilities are located within the venue.
    • Baby change facilities are located within the accessible toilet.
    • The height of the baby change table once extended is 87cm (2ft 10in).
  • Comments
    • There are further accessible toilets throughout the building and cinema.

Standard Toilet(s)

  • Availability and Location of Standard Toilets
    • Standard toilet facilities are available.
  • Access to Standard Female Toilet(s)
    • The female toilet facilities that were surveyed are located off the main walkway.
    • The female toilet(s) is/are approximately 90m (98yd 1ft) from the main entrance.
    • Inside the venue, there is level access to the female toilet(s).
    • Lighting levels are bright.
  • Access to Standard Male Toilet(s)
    • The male toilet facilities that were surveyed are located off the main walkway.
    • The male toilet(s) is/are approximately 90m (98yd 1ft) from the main entrance.
    • Inside the venue, there is level access to the male toilet(s).
    • Lighting levels are bright.
  • Baby Change Facilities
    • Baby change facilities are located within the venue.
    • Baby change facilities are located within the standard toilets.
    • The height of the baby change table once extended is 87cm (2ft 10in).
    • Inside the venue, there is level access to the baby change facility.

Additional Info

  • Staff do receive disability awareness / equality training.
  • Documents can be requested in Braille.
  • Documents can be requested in large print.
  • A bowl of water can be provided for an assistance dog.