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Glass Mill Leisure Centre

41 Loampit Vale, Lewisham, London, SE13 7FT

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Access Guide

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Introduction

  • Services / facilities within the building include Ground Floor: swimming pool, teaching pool, climbing wall, crèche, café. First Floor: fitness studio, two group exercise studios, health suite, main pool spectator gallery.
  • Comments View
    • There is a contact page via the centre website and bookings can be made on line.

Opening Times

  • Monday 06:00 - 22:00.
  • Tuesday 06:00 - 22:00.
  • Wednesday 06:00 - 22:00.
  • Thursday 06:00 - 22:00.
  • Friday 06:00 - 22:00.
  • Saturday 07:00 - 18:00.
  • Sunday 07:00 - 18:00.

Location

  • The venue is situated within the centre of the town.
  • This venue is situated in Lewisham.
  • The venue is not situated on a road which has a steep gradient.
  • There is a bus stop within 150m (164yds) of the venue.
  • The nearest mainline station is Lewisham.
  • Comments View
    • The Leisure Centre is opposite the main bus and rail station, which also serves Lewisham DLR.

Parking

  • The venue does have its own car park.
  • Venue Car Park View
    • Parking is not free for all users.
    • Parking spaces for Blue Badge holders do not need to be booked in advance.
    • There is/are 6 designated parking bay(s) within the car park.
    • The dimensions of the designated parking bay(s) are 350cm x 500cm (11ft 6in x 16ft 5in).
    • The nearest designated bay is 15m (16yd 1ft) from the the Car Park Entrance.
    • The furthest designated bay is 20m (21yd 2ft) from the the Car Park Entrance.
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • The car park surface is concrete.
    • There is a dropped kerb between the car park and the venue.
    • The car park does have a height restriction barrier.
  • On Street Parking and Drop-off Details View
    • There is not a designated drop off point.
  • Comments View
    • On street marked Blue Badge bays are not available.
    • Clearly signed and/or standard on street marked bays are not available.
    • The car park entrance is on Elmira Street.
    • The height restriction and the charges for Blue Badge holders were not known.
    • Blue Badge holders may require assistance to enter the building via the manual car park entrance - staff can be contacted via the intercom.

Outside Access (Main Entrance)

  • This information is for the entrance located at the front of the building on Loampit Vale.
  • There is level access into the venue.
  • The main doors open automatically.
  • The doors are double width.
  • The door opening is 140cm (4ft) wide.
  • Second set of doors View
    • There is a second set of doors.
    • The doors open automatically.
    • The doors are double width.
    • The door opening is 140cm (4ft) wide.
  • Comments View
    • The automatic sliding doors are operated by movement sensor.

Outside Access (Side Entrance)

  • This information is for the entrance located to the left side of the building.
  • There is level access into the venue.
  • The main doors open automatically.
  • The doors are single width.
  • The door opening is 100cm (3ft) wide.
  • Second set of doors View
    • There is a second set of doors.
    • The doors open automatically.
    • The doors are single width.
    • The door opening is 100cm (3ft) wide.
  • Comments View
    • This entrance is located on the pedestrian area to the left of the building and gives access close to the reception desk.
    • The powered doors are operated by movement sensor.

Outside Access (Car Park Entrance)

  • This information is for the entrance located in the car park.
  • There is not level access into the venue.
  • The main door(s) open(s) automatically (away from you).
  • The door(s) is / are double (with one leaf locked).
  • The width of the door opening is 81cm (2ft 8in).

Level Change (Car Park Entrance)

  • There is a ramp/slope to access this area/service.
  • The ramp or slope is located immediately beyond the entrance.
  • The ramp/slope is easy.
  • The ramp/slope is permanent.

Outside Access (Car Park Entrance - Blue Badge Holders)

  • This information is for the entrance located leading from the car park into the rear of the venue.
  • There is level access into the venue.
  • The main door(s) open(s) towards you (pull).
  • The door(s) is / are single.
  • The door(s) is / are heavy.
  • The width of the door opening is 100cm (3ft 3in).
  • Comments View
    • This entrance is for Blue Badge holders only.
    • Users make contact with reception via video intercom to gain access.
    • The intercom is 120cm high.
    • Venue needs to the contacted before hand.

Outside Access (Security Barriers)

  • This information is for the entrance located to the right of the reception desk.
  • There is level access into the venue.
  • The main doors open automatically.
  • The doors are single width.
  • The door opening is 120cm (3ft) wide.
  • Comments View
    • In addition to the wide barrier described, there are standard barriers 55cm (22in) wide.
    • The powered barriers are operated by staff or by the user's membership card.
    • To exit, the barriers are operated by movement sensor.

Reception

  • The reception desk is 18m (19yd 2ft) from the the Main Entrance.
  • There is level access to reception from the entrance.
  • The reception desk is medium height.
  • The desk has a lowered section.
  • Lighting levels are bright.
  • There is a hearing assistance system.
  • The type of system is a fixed loop.
  • Staff are trained to use system.

Inside Access

  • There is not level access to the service.
  • There is not a hearing assistance system.
  • This venue does play background music.
  • Music is played in some areas, depending on activities.
  • Motorised scooters are allowed in public parts of the venue.
  • Lighting levels are bright.
  • Customers can charge scooters or wheelchairs at the venue.
  • Comments View
    • There is a charging point for electric wheelchairs and scooters to the right of the foyer, beyond the security barriers.
    • There are also locking points for buggies etc.
    • There is bold pictorial signage throughout the building.
    • The picture left shows the seating in the large public foyer area.
    • The picture right shows the circulation space on the first floor.

Level Change (Ramp to Car Park Entrance)

  • There is a ramp or slope to access this service.
  • The ramp or slope is located at the rear of the foyer.
  • The ramp or slope is moderate.
  • The ramp or slope is permanent.
  • Comments View
    • This ramp is located towards the rear of the building and gives access from the foyer area to the car park entrance.
    • There are handrails to both sides of the ramp.

Other Floors

  • Steps View
    • The floors which are accessible by stairs are G-1.
    • There are 15+ steps between floors.
    • The steps are clearly marked.
    • The steps are medium.
    • The steps do have handrails.
    • The steps have a handrail on both sides.
    • There is a landing.
    • The lighting level is bright.
  • Comments View
    • The stairs are located to the right of the foyer, within the secure area beyond reception.

Lift

  • There is a lift for public use.
  • The lift is located to the left of the foyer, beyond reception.
  • The lift is a standard lift.
  • The floors which are accessible by this lift are G-1.
  • The lift is 6m (6yd 22in) from the reception.
  • Staff do not need to be notified for use of the lift.
  • The clear door width is 90cm (2ft).
  • The dimensions of the lift are 150cm x 200cm (4ft x 6ft).
  • There are not separate entry and exit doors in the lift.
  • There is a mirror to aid reversing out of the lift.
  • The lift does have a visual floor indicator.
  • The lift does have an audible announcer.
  • The controls for the lift are within reach for a wheelchair user.
  • The lift controls do have Braille markings.
  • The lift controls do have tactile markings.
  • The lighting level in the lift is bright.

Creche

  • The crèche is located at the ground floor rear of the building, beyond reception.
  • In addition to the playroom (picture left), the facility has its own accessible toilet (picture right), children's toilets and baby changing facility.

Eating and Drinking (The Bickells Café)

  • The following information is for the café.
  • Full table service is not available.
  • Food or drinks are ordered from the service counter.
  • Food or drinks can be brought to the table.
  • There is a lowered section at the counter.
  • No chairs are permanently fixed.
  • Some chairs have armrests.
  • The nearest table is approximately 20m (21yd 2ft) from the the Main Entrance.
  • The distance between the floor and the lowest table is 70cm (2ft 4in).
  • The distance between the floor and the highest table is 110cm (3ft 7in).
  • There is ample room for a wheelchair user to manoeuvre.
  • Menus are wall only.
  • Menus are not available in Braille.
  • Menus are not available in large print.
  • Picture menus are not available.
  • Menus are clearly written.
  • Menus are presented in contrasting colours.
  • The type of food served here is meals, snacks and drinks.
  • Comments View
    • The café is to the right of the public foyer area.
    • It is open for the same hours as the centre.
    • There are also refreshment vending machines available in the foyer, beyond the reception.
    • Plastic cups are available.
    • Plastic cutlery is available.
    • Drinking straws are available on request.

Accessible Toilet (Foyer Cafe)

  • There are accessible toilets within this venue designated for public use.
  • Location and Access View
    • The toilet is not for the sole use of disabled people.
    • There is Braille, tactile, and pictorial signage on or near the toilet door.
    • The accessible toilet is 20m (21yd 2ft) from the the Main Entrance.
    • The accessible toilet is located to the right of the public foyer, beyond the café counter.
    • There is level access to the accessible toilet.
  • Features and Dimensions View
    • This is a unisex toilet.
    • A key is not required for the accessible toilet.
    • The door opens outwards.
    • The door is locked by a twist lock.
    • The width of the accessible toilet door is 90cm (2ft).
    • The door is heavy.
    • Floor manoeuvring space is clear in the accessible toilet.
    • The dimensions of the accessible toilet are 140cm x 200cm (4ft x 6ft).
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the left.
    • The lateral transfer space is 800cm (26ft).
    • There is a dropdown rail on the transfer side.
    • There is a flush on the transfer side.
    • The tap type is lever.
    • There is a mixer tap.
    • There is a functional emergency alarm available.
    • It is not a push button style of alarm.
    • Disposal facilities are not available in the cubicle.
    • There is not a coat hook.
  • Position of Fixtures View
    • Wall mounted rails are available.
    • As you face the toilet the wall mounted grab rails are on both sides.
    • There is not a shelf within the accessible toilet.
    • There are mirrors in the accessible toilet.
    • Mirrors are placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 48cm (18in).
    • There is a hand dryer.
    • The hand dryer cannot be reached from seated on the toilet.
    • The hand dryer is not placed higher than 100cm (3ft 3").
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3").
    • There is a sink.
    • The sink can be reached from seated on the toilet.
    • The sink is not placed higher than 74cm (2ft 5").
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is fair.
    • The contrast between the internal door and wall is fair.
    • The contrast between the grab rails and wall is good.
    • The contrast between the drop down rails and wall is good.
    • The contrast between the walls and floor is good.
    • Lighting levels are medium.
  • Comments View
    • Baby change facilities are located within this accessible toilet.
    • The height of the baby change bench when extended is 90cm (2ft 11in).

Standard Toilet(s) (Foyer Cafe)

  • Availability and Location of Standard Toilets View
    • Standard toilets are available.
  • Access to Standard Female and Male Toilet(s) View
    • The female and male toilets are located to the right of the public foyer, beyond the cafe.
    • The female and male toilets are 20m (21yd 2ft) from the the Main Entrance.
    • Inside the venue, there is level access to the female and male toilet.
    • Lighting levels are bright.
  • Baby Change Facilities View
    • Baby change facilities are located within the venue.
    • Baby change facilities are located within the standard toilets.
    • The height of the baby change table once extended is 90cm (2ft).
    • Inside the venue, there is level access to the baby change facility.

Swimming Pool

  • There is level access from the changing area to the swimming pool.
  • There is not a ramped entrance into the water.
  • There is a wet side chair available.
  • There are steps into the swimming pool.
  • There are 8 steps.
  • There is a ladder type entrance into the water.
  • There is a handrail on both sides of the ladder.
  • Comments View
    • Both pools have the facility to adjust the depth.
    • There are shallow steps to enter the main pool picture right) in addition to several ladder type steps.
    • The main pool has a hydraulic platform lift (picture left) which is used with the wet side chair.
    • The same chair can be used with the hydraulic lift in the teaching pool. Both lifts are operated by staff.
    • The teaching pool can be viewed from the foyer café.
    • The main pool can be viewed from the tiered spectator area, accessed from the first floor.
    • Within the changing areas, all users are required to remove footwear or wear the overshoes provided.

Accessible Changing Room (Swimming Pool)

  • There are accessible changing rooms available.
  • The accessible changing rooms are located within the wet side changing area.
  • The accessible changing room is 50m (54yd 2ft) from the the Main Entrance.
  • The accessible changing room is 20m (21yd 2ft) from the the main pool.
  • The vending machine controls {Radio} within 120cm (4ft) from floor level.
  • The dimensions of the accessible changing room are 240cm x 260cm (7ft x 8ft).
  • The facilities available in the accessible changing room are a wheel in shower.
  • Other facilities available are accessible toilet within the same room.
  • There is level access to the changing room.
  • Comments View
    • There are two unisex accessible change/ shower/ toilet rooms within the pool changing area.
    • There are accessible lockers within the general pool changing area foyer.

Accessible Toilet (Swimming Pool Changing Room)

  • There are accessible toilets within this venue designated for public use.
  • Location and Access View
    • The toilet is not for the sole use of disabled people.
    • There is pictorial signage on or near the toilet door.
    • The accessible toilet is 50m (54yd 2ft) from the the Main Entrance.
    • The accessible toilet is located within the swimming pool accessible changing rooms.
    • There is level access to the accessible toilet.
  • Features and Dimensions View
    • This is a unisex toilet.
    • A key is not required for the accessible toilet.
    • The door opens outwards.
    • The door is locked by a twist lock.
    • The width of the accessible toilet door is 90cm (2ft).
    • The door is heavy.
    • Floor manoeuvring space is clear in the accessible toilet.
    • The dimensions of the accessible toilet are 240cm x 260cm (7ft x 8ft).
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 160cm (5ft).
    • There is a dropdown rail on the transfer side.
    • There is a flush on the transfer side.
    • The tap type is lever.
    • There is a mixer tap.
    • There is a functional emergency alarm available.
    • It is not a push button style of alarm.
    • Disposal facilities are available in the cubicle.
    • There is not a coat hook.
  • Position of Fixtures View
    • Wall mounted rails are available.
    • As you face the toilet the wall mounted grab rails are on both sides.
    • There is not a shelf within the accessible toilet.
    • There are mirrors in the accessible toilet.
    • The height of the toilet seat above floor level is 48cm (18in).
    • There is a hand dryer.
    • The hand dryer cannot be reached from seated on the toilet.
    • The hand dryer is not placed higher than 100cm (3ft 3").
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3").
    • There is a sink.
    • The sink can be reached from seated on the toilet.
    • The sink is not placed higher than 74cm (2ft 5").
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is good.
    • The contrast between the internal door and wall is good.
    • The contrast between the grab rails and wall is good.
    • The contrast between the drop down rails and wall is good.
    • The contrast between the walls and floor is good.
    • Lighting levels are medium.

Accessible Shower (Swimming Pool Changing Room)

  • Accessible shower facilities are available.
  • The showers are located within the two accessible changing rooms.
  • The facilities available in the accessible shower are an adjustable shower head, handrails, and a flip down seat.
  • The height of the seat is 48cm (18in).
  • Other facilities available are accessible toilet within the same room.
  • There is level access to the services from the shower facilities.
  • Comments View
    • There are further accessible showers alongside standard showers within the separate male and female pool changing areas.
    • These also have flip down seats, hand rails and adjustable handsets.
    • There is also a shower with rails and flip down seat at the poolside.

Standard Changing Room (Swimming Pool Changing Rooms)

  • The standard changing room is 55m (60yd 5in) from the Main Entrance.
  • The standard changing room is 35m (38yd 10in) from the reception desk.
  • The standard changing room is 25m (27yd 13in) from the the main pool.
  • The standard changing rooms are located off the pool changing area foyer.
  • There is level access to the standard changing rooms.
  • Comments View
    • There are two unisex family changing rooms, which have a bench seat and fold-down baby changing bench (picture left).
    • The height of the baby change bench when extended is 90cm (2ft 11in).
    • In addition, there are separate large male and female changing rooms (picture right) and rooms used by school groups.

Standard Shower (Swimming Pool Changing Rooms)

  • There are standard level access shower facilities available.
  • The showers are located within the standard male and female changing rooms.
  • There is level access to the services from the shower facilities.
  • Comments View
    • There are accessible and standard level access showers available in the same area.

Standard Toilet(s) (Swimming Pool Changing Area)

Fitness Suite

  • Access to Fitness Suite View
    • The fitness suite is located on the first floor.
    • The fitness suite is 20m (21yd 2ft) from the the lift.
    • There is level access to the fitness suite.
    • Level access is by lift.
    • There are doors into the fitness suite.
    • The doors open away from you (push).
    • The doors are double.
    • The doors are heavy.
    • The opening is 150cm (4ft) wide.
  • IFI Accredited Fitness Suite View
    • A number of staff have received IFI Mark standard Disability Equity Training.
    • A portable hearing loop is not available for induction.
    • There is clear manoeuvring space between equipment.
    • There is level access to all of the equipment.
    • Link to IFI websitehttp://www.efds.co.uk/search/postcode/48?q=se14.
  • Comments View
    • This is a large fitness suite, with over 100 stations.
    • On our visit, staff were not able to point out the IFI accredited equipment, but were aware of equipment such as the upper body cardio machine, the weights and the low-step treadmill that might be suitable for users with disabilities.
    • The suite currently has provisional IFI accreditation until November 2016.

Accessible Changing Room (First Floor Dry Changing Rooms)

  • There are accessible changing rooms available.
  • The accessible changing rooms are located off the first floor foyer.
  • The accessible changing room is 20m (21yd 2ft) from the the lift.
  • The accessible changing room is 10m (10yd 3ft) from the the fitness suite.
  • The dimensions of the accessible changing room are 220cm x 240cm (7ft x 7ft).
  • The facilities available in the accessible changing room are a wheel in shower and handrails.
  • Other facilities available are accessible toilet within the same room.
  • There is level access to the changing room.
  • Comments View
    • In addition to the unisex changing room described (picture left), there are similar accessible changing rooms within the separate male and female dry changing rooms also on the first floor (picture right), where accessible lockers are also located.

Accessible Shower (First Floor Dry Changing Rooms)

  • Accessible shower facilities are available.
  • The showers are located within the first floor accessible changing rooms.
  • The facilities available in the accessible shower are an adjustable shower head, handrails, and a flip down seat.
  • The height of the seat is 48cm (18in).
  • Other facilities available are accessible toilet within the same room.
  • There is level access to the services from the shower facilities.
  • Comments View
    • All the first floor accessible changing rooms have accessible showers within.

Accessible Toilet (First Floor)

  • There are accessible toilets within this venue designated for public use.
  • Location and Access View
    • The toilet is not for the sole use of disabled people.
    • There is tactile and pictorial signage on or near the toilet door.
    • The accessible toilet is 20m (21yd 2ft) from the the lift.
    • The accessible toilet is located the unisex accessible dry changing room.
    • There is level access to the accessible toilet.
    • This is by lift.
  • Features and Dimensions View
    • This is a unisex toilet.
    • A key is not required for the accessible toilet.
    • The door opens outwards.
    • The door is locked by a twist lock.
    • The width of the accessible toilet door is 90cm (2ft).
    • The door is heavy.
    • Floor manoeuvring space is clear in the accessible toilet.
    • The dimensions of the accessible toilet are 240cm x 260cm (7ft x 8ft).
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 170cm (5ft).
    • There is a dropdown rail on the transfer side.
    • There is a flush on the transfer side.
    • The tap type is lever.
    • There is a mixer tap.
    • There is a functional emergency alarm available.
    • It is not a push button style of alarm.
    • Disposal facilities are not available in the cubicle.
    • There is not a coat hook.
  • Position of Fixtures View
    • Wall mounted rails are available.
    • As you face the toilet the wall mounted grab rails are on both sides.
    • There is not a shelf within the accessible toilet.
    • There are mirrors in the accessible toilet.
    • Mirrors are placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 48cm (18in).
    • There is a hand dryer.
    • The hand dryer cannot be reached from seated on the toilet.
    • The hand dryer is not placed higher than 100cm (3ft 3").
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3").
    • There is a sink.
    • The sink can be reached from seated on the toilet.
    • The sink is not placed higher than 74cm (2ft 5").
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is good.
    • The contrast between the internal door and wall is good.
    • The contrast between the grab rails and wall is good.
    • The contrast between the drop down rails and wall is good.
    • The contrast between the walls and floor is good.
    • Lighting levels are medium.
  • Comments View
    • There are additional similar accessible toilets within the separate male and female dry changing rooms.
    • There is also a further accessible toilet off the far end of the main pool viewing gallery.

Standard Changing Room (First Floor Dry Changing Rooms)

  • The standard changing room is 18m (19yd 2ft) from the lift.
  • The standard changing room is 12m (13yd 4in) from the the fitness suite.
  • The standard changing rooms are located off the first floor foyer.
  • There is level access to the standard changing rooms.

Standard Shower (First Floor Dry Changing Rooms)

  • There are standard level access shower facilities available.
  • The showers are located within the standard male and female changing rooms.
  • There is level access to the services from the shower facilities.

Standard Toilet(s) (First Floor)

Additional Info

  • Staff do receive disability awareness / equality training.
  • A member of staff trained in BSL skills is not normally on duty.
  • Comments View
    • The pictures right show the main pool viewing area. This has spaces at the upper level for wheelchair users and is accessible from the first floor.