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Glyndon Community Centre

75 Raglan Road, Plumstead, London, SE18 7LB

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Access Guide

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Introduction

  • Services / facilities within the building include classrooms, main hall, lower hall and a fitness suite.
  • Comments View
    • The building has a regular programme of events and is in use by other groups such as the Recovery College and as an outreach for one of the children's centres.
    • The rooms in the venue are also available to hire.

Opening Times

  • Monday 09:00 - 21:00.
  • Tuesday 09:00 - 21:00.
  • Wednesday 09:00 - 21:00.
  • Thursday 09:00 - 21:00.
  • Friday 09:00 - 21:00.
  • Saturday 10:00 - 15:00.
  • Sunday 10:00 - 15:00.

Location

  • There is a bus stop within 150m (164yds) of the venue.
  • The nearest National Rail station is Plumstead.
  • The nearest DLR station is Woolwich Arsenal.

Parking

  • The venue does not have its own car park.
  • Public Car Parks View
    • There is a car park for public use within 200m (approx).
    • The name of the car park is Villas Road Car Park.
    • The car park is located to the right of the venue, off Villas Road.
  • On Street Parking and Drop-off Details View
    • On street marked Blue Badge bays are available.
    • The dimensions of the marked Blue Badge bays are 200cm x 650cm (6ft 7in x 21ft 4in).
    • On street Blue Badge parking is located on Villas Road.
    • Clearly signed and / or standard marked parking bays are not available.
    • There is not a designated drop off point.

Outside Access (Main Entrance)

  • This information is for the entrance located at the front of the building.
  • There is not level access into the venue.
  • The main door(s) open(s) automatically (towards you).
  • The door(s) is / are double.
  • The width of the door opening is 150cm (4ft 11in).
  • Second set of doors View
    • There is a small raised threshold in the doorway.
    • There is a second set of doors.
    • The door(s) open(s) automatically (towards you).
    • The door(s) is / are double.
    • The width of the door opening is 150cm (4ft 11in).

Level Change (Main Entrance)

  • There is a ramp/slope to access this area/service.
  • The ramp or slope is located on the path leading to the entrance.
  • The ramp/slope is easy.
  • The ramp/slope is permanent.
  • There is not a level landing at the top of the ramp/slope.
  • The ramp does not have handrails.

Outside Access (Side Entrance to Lower Hall)

  • This information is for the entrance located to the right hand side of the building.
  • There is not level access into the venue.
  • The main door(s) open(s) towards you (pull).
  • The door(s) is / are double.
  • The door(s) is / are heavy.
  • The width of the door opening is 160cm (5ft 3in).
  • Comments View
    • These doors are fire doors which have to be opened from the inside.
    • They give direct access into the lower hall, which is at basement level.
    • This entrance is often opened up as an easier route into the hall, such as when used for parent and baby groups.

Level Change (Side Entrance to Lower Hall)

  • There is a ramp/slope to access this area/service.
  • The ramp/slope is located from Raglan Road, down towards the entrance.
  • The ramp/slope is steep.
  • There is a/are step(s) to access this area/service.
  • The step(s) is/are located in the doorway.
  • There is/are 1 step(s) to the area/service.
  • The step(s) is/are not clearly marked.
  • The step(s) is/are shallow (2cm - 10cm).
  • There is not a/are not handrail(s) at the step(s).
  • The ramp/slope does not bypass the step(s).

Reception

  • The desk/counter is 5m (5yd 1ft) from the main entrance.
  • There is level access to the desk/counter from the entrance.
  • The desk/counter is medium height (77cm - 109cm).
  • The desk/counter has a low (76cm or lower) section.
  • The lighting levels are medium.
  • There is not a hearing assistance system.
  • Comments View
    • There are seats and tables in the entrance foyer in front of reception.

Inside Access

  • There is not level access to the service(s).
  • There is not a hearing assistance system.
  • This venue does not play background music.
  • Motorised scooters are allowed in public parts of the venue.
  • The lighting levels are medium.
  • Comments View
    • Photographs 2 and 3 show rooms 1 and 2 on the ground floor which are used as classrooms.
    • There is also a large hall and a large lounge on the ground floor. There is level access to all these rooms.
    • Photograph 4 shows the lower hall which is at basement level but has direct side access using a steep sloping path and shallow step.
    • The fitness suite is accessed by steps only.

Other Floors

  • Steps View
    • The floors which are accessible by stairs are B, LG and G.
    • There are 15+ steps between floors.
    • The steps are clearly marked.
    • The steps are medium (11cm - 17cm).
    • The steps do have handrails.
    • The steps have a handrail on both sides.
    • There is a landing.
    • The lighting levels are medium.
  • Other View
    • The area(s)/service(s) on the floors which are not accessible is/are the fitness suite and lower hall.

Fitness Suite

  • Access to Fitness Suite View
    • The fitness suite is located on the lower ground floor.
    • There is not level access to the fitness suite.
    • There are doors into the fitness suite.
    • The doors open towards you (pull).
    • The doors are double.
    • The doors are heavy.
  • Fitness Suite (General) View
    • Staff receive no training in assisting disabled people.
    • Equipment suitable for mobility or sensory impaired users includes recumbent cycles with backrests.
    • A portable hearing loop is not available for induction.
    • There is clear manoeuvring space between equipment.
    • There is level access to all of the equipment.

Standard Shower (Fitness Suite)

  • Shower facilities are available.
  • The shower(s) surveyed is/are located to the rear of the fitness suite.
  • There is level access to the shower facilities.

Accessible Toilet

  • Accessible toilet facilities are available.
  • Location and Access View
    • The toilet is for the sole use of disabled people.
    • There is Braille, tactile and pictorial signage on or near the toilet door.
    • This accessible toilet is approximately 18m (19yd 2ft) from the main entrance.
    • This accessible toilet is located off the corridor to the right from the entrance foyer.
    • There is level access to this accessible toilet.
  • Features and Dimensions View
    • This is a unisex toilet.
    • A key is required for the accessible toilet.
    • The key is not a radar key.
    • The key can be obtained from reception.
    • The door opens inwards.
    • The door is locked by a twist lock.
    • The width of the accessible toilet door is 90cm (2ft 11in).
    • The door is light.
    • The dimensions of the accessible toilet are 143cm x 150cm (4ft 8in x 4ft 11in).
    • There is not sufficient turning space in the cubicle for a wheelchair user.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the left.
    • The lateral transfer space is 82cm (2ft 8in).
    • There is a dropdown rail on the transfer side.
    • There is a flush, however it is not on the transfer side.
    • The tap type is twist/turn.
    • There is not a mixer tap.
    • There is not an emergency alarm.
    • Disposal facilities are available in the cubicle.
    • There is a/are female sanitary and non-infectious waste disposal units.
    • There is a/are coat hook(s).
    • The coat hook is not within 120cm (3ft 11in) from floor level.
  • Position of Fixtures View
    • Wall-mounted grab rails are available.
    • As you face the toilet the wall-mounted grab rails are on the right.
    • There is a shelf within the accessible toilet.
    • The shelf is not higher than 100cm (3ft 3in).
    • There is not a mirror.
    • The height of the toilet seat above floor level is 42cm (1ft 5in).
    • There is not a hand dryer.
    • There is a towel dispenser.
    • The towel dispenser cannot be reached from seated on the toilet.
    • The towel dispenser is placed higher than 100cm (3ft 3in).
    • The height of the towel dispenser is 142cm (4ft 8in).
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a wash basin.
    • The wash basin cannot be reached from seated on the toilet.
    • The wash basin is placed higher than 74cm (2ft 5in).
    • The height of the wash basin is 80cm (2ft 7in).
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is good.
    • The contrast between the internal door and wall is good.
    • The contrast between the wall-mounted grab rail(s) and wall is poor.
    • The contrast between the dropdown rail(s) and wall is poor.
    • The contrast between the walls and floor is good.
    • The lighting levels are medium.
  • Baby Change Facilities View
    • Baby change facilities are located within the venue.
    • Baby change facilities are located in the accessible toilet.
    • The height of the baby change table once extended is 82cm (2ft 8in).
  • Comments View
    • The accessible toilet is accessed through a small lobby which also has an inwards opening door.
    • As the outer door also has a twist lock the second door into the toilet could be left open to give more space.

Standard Toilet(s)

Standard Toilet(s) (Fitness Suite)

Additional Info

  • Staff do receive disability awareness / equality training.
  • Documents are not available in Braille.
  • Documents can be requested in large print.
  • A bowl of water can be provided for an assistance dog.
  • An assistance dog toilet area can be provided onsite.
  • The assistance dog toilet area is located on the grassed areas around the building.
  • A member of staff trained in BSL skills is not normally on duty.
  • This service cannot be requested.