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Goldsmiths Students' Union

Goldsmiths, University of London, Dixon Road, New Cross, London, SE14 6NW

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Access Guide

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Introduction

  • Services / facilities within the building include Students' Union offices, Natura Cafe and The Stretch Bar.

Location

  • The venue is situated within the centre of the area.
  • This venue is situated in New Cross.
  • The venue is not situated on a road which has a steep gradient.
  • The nearest National Rail station is New Cross.
  • There is a bus stop within 150m (164yds) of the venue.

Parking

  • The venue does have its own car park.
  • Venue Car Park
    • Parking is not free for all users.
    • Parking is free for Blue Badge holders.
    • The car park is next to Warmington Tower.
    • The car park type is open air/surface.
    • There is/are 1 Blue Badge parking bay(s) within the car park.
    • The dimensions of the Blue Badge parking bay(s) are 250cm x 500cm (8ft 2in x 16ft 5in).
    • The nearest Blue Badge bay is 79m (86yd 1ft) from the main entrance.
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is / are slopes/ramps.
    • The car park surface is tarmac.
    • There is a dropped kerb between the car park and the venue.
    • The dropped kerb does not have tactile paving.
    • There is not a road to cross between the car park and the entrance.
    • The car park does not have a height restriction barrier.
  • On Street Parking and Drop-off Details
    • There is not a designated drop off point.
  • Comments
    • Parking is very limited on the Goldsmiths campus. There are a number of designated bays for Blue Badge holders reserved for current staff and students with mobility needs.
    • Visitors requiring parking should contact the college at least 48 hours in advance.

Outside Access (Main Entrance)

  • This information is for the entrance located at the front of the building, on Dixon Road.
  • There is not level access into the venue.
  • The main door(s) open(s) automatically (towards you).
  • The door(s) is / are double.
  • The width of the door opening is 180cm (5ft 11in).

Level Change (Main Entrance)

  • There is a ramp/slope to access this area/service.
  • The ramp/slope is located in front of the entrance.
  • The ramp/slope is easy.
  • The ramp/slope is permanent.
  • There is not a level landing at the top of the ramp/slope.

Reception (Ground Floor)

  • The desk/counter is 4m (4yd 1ft) from the main entrance.
  • There is level access to the desk/counter from the entrance.
  • The lighting levels are bright.
  • The desk/counter is high (110cm+).
  • The desk/counter has a low (76cm or lower) section.
  • The desk/counter is staffed.
  • There is a hearing assistance system.
  • The type of system is a fixed loop.
  • Staff are not trained to use the system.
  • Comments
    • This is the main reception for the Students' Union, and is also the reception used by students visiting the offices on the ground floor.
    • There is some seating without armrests in the foyer area.

Inside Access

  • There is not level access to the service(s).
  • There is not a hearing assistance system.
  • This venue does play background music.
  • Music is played in the cafe and bar.
  • The lighting levels are varied.

Lift (Foyer Lift)

  • There is a lift for public use.
  • The lift is located ahead from the main entrance to the lower study area.
  • The lift is a platform lift.
  • The platform lift accesses a small level change.
  • The lift is approximately 6m (6yd 1ft) from the main entrance.
  • Staff do need to be notified for use of the lift.
  • The dimensions of the lift are 77cm x 105cm (2ft 6in x 3ft 5in).
  • The clear door width is 77cm (2ft 6in).
  • There are separate entry and exit doors in the lift.
  • The lift does not have Braille markings.
  • The lift does have tactile markings.
  • Comments
    • When the lift is at the lower level there is a short moderate ramp to access the lift platform.

Level Change (Ground Floor)

  • There is a/are step(s) to access this area/service.
  • The step(s) is/are located to the left of reception as you face it.
  • There is/are 2 step(s) to the area/service.
  • The lighting levels at the step(s) are medium.
  • The step(s) is/are clearly marked.
  • The step(s) is/are medium height (11cm - 17cm).
  • There is a/are handrail(s) at the step(s).
  • The handrail(s) is/are on both sides.
  • There is a lift to access this area/service.
  • The lift does bypass the step(s).

Other Floors

  • Steps
    • The floors which are accessible by stairs are G, 1 and 2.
    • There are 15+ steps between floors.
    • The lighting levels are medium.
    • The steps are clearly marked.
    • The steps are medium (11cm - 17cm).
    • The steps do have handrails.
    • The steps have a handrail on both sides.
    • There is a landing.

Lift

  • There is a lift for public use.
  • The lift is located to the right on entering.
  • The lift is a standard lift.
  • The floors which are accessible by this lift are G, 1 and 2.
  • The lift is approximately 8m (8yd 2ft) from the main entrance.
  • Staff do not need to be notified for use of the lift.
  • The dimensions of the lift are 108cm x 133cm (3ft 7in x 4ft 4in).
  • The clear door width is 90cm (2ft 11in).
  • There are not separate entry and exit doors in the lift.
  • There is a mirror to aid reversing out of the lift.
  • The lift does have a visual floor indicator.
  • The lift does have an audible announcer.
  • The lift does not have Braille markings.
  • The lift does have tactile markings.
  • The controls for the lift are within 90cm - 120cm from the floor.
  • The lighting level in the lift is medium.

Restaurant Bar Internal (Natura Cafe)

  • The following information is for the café.
  • Once inside, there is not level access to the service.
  • No tables are permanently fixed.
  • No chairs are permanently fixed.
  • No chairs have armrests.
  • The nearest table is 3m (3yd 10in) from the lift.
  • The distance between the floor and the lowest table is 63cm (2ft 1in).
  • The distance between the floor and the highest table is 70cm (2ft 4in).
  • Menus are wall only.
  • Menus are not available in Braille.
  • Menus are not available in large print.
  • Picture menus are not available.
  • Menus are clearly written.
  • Menus are presented in contrasting colours.
  • The type of food served here is vegetarian and vegan meals and snacks.
  • Comments
    • Natura Cafe is located on the first floor.
    • There is level access to some tables from the lift, but most tables and the counter are accessed by the ramp or steps.
  • Opening Times
    • Monday 09:00 - 18:00.
    • Tuesday 09:00 - 18:00.
    • Wednesday 09:00 - 18:00.
    • Thursday 09:00 - 18:00.
    • Friday 09:00 - 17:00.
    • Saturday Closed.
    • Sunday Closed.

Level Change (Natura Cafe)

  • There is a ramp/slope to access this area/service.
  • The ramp/slope does bypass the step(s).
  • The ramp/slope is located on the far side of the cafe from the lift.
  • The ramp/slope is steep.
  • The ramp/slope is permanent.
  • The ramp does have handrails.
  • The handrails are on both sides.
  • The width of the ramp/slope is 145cm (4ft 9in).
  • There is a/are step(s) to access this area/service.
  • The step(s) is/are located to the right on exiting the lift.
  • There is/are 4 step(s) to the area/service.
  • The lighting levels at the step(s) are medium.
  • The step(s) is/are clearly marked.
  • The step(s) is/are medium height (11cm - 17cm).
  • There is a/are handrail(s) at the step(s).
  • The handrail(s) is/are on the left going up.

Restaurant Bar Internal (The Stretch Bar)

  • The following information is for the bar.
  • Once inside, there is level access to the service.
  • Food is not available from the bar.
  • No tables are permanently fixed.
  • No chairs are permanently fixed.
  • Some chairs have armrests.
  • The nearest table is 8m (8yd 2ft) from the lift.
  • The distance between the floor and the lowest table is 61cm (2ft).
  • The distance between the floor and the highest table is 69cm (2ft 3in).
  • Comments
    • The Stretch Bar is located on the second floor, and also contains a stage.
    • There is a seating area accessed by a moderate ramp, and the smoking area is accessed by a deep step.

Level Change (Second Floor)

  • There is a ramp/slope to access this area/service.
  • The ramp/slope is located at the rear of The Stretch Bar.
  • The ramp/slope is easy.
  • The ramp/slope is permanent.
  • The ramp does not have handrails.
  • The width of the ramp/slope is 115cm (3ft 9in).
  • Comments
    • This ramp leads down to the second floor offices, including the Chief Executive's, Finance, Academic Reps and the Welfare and Advice offices.

Access from Student Union lift to Student Union Office in Richard Hoggart Building

  • From the Student Union lift on level 2 turn right and enter the studio through the single door with locked leaf extension and continue straight ahead out of the studio through the single door with locked leaf extension. At the top of the stairs turn left and continue along the corridor first through a single door with locked leaf extension and then through open double doors. Turn right down a moderate slope and the Student Union Office entrance is in front of you.

Accessible Toilet (Ground Floor)

  • Location and Access
    • Accessible toilet facilities are available.
    • The toilet is for the sole use of disabled people.
    • There is Braille, tactile and pictorial signage on or near the toilet door.
    • This accessible toilet is approximately 7m (7yd 1ft) from the main entrance.
    • This accessible toilet is located to the right on entering, opposite the lift.
    • There is level access to this accessible toilet.
  • Features and Dimensions
    • This is a unisex toilet.
    • A key is not required for the accessible toilet.
    • The door opens outwards.
    • The door is locked by a locking handle.
    • The width of the accessible toilet door is 86cm (2ft 10in).
    • The door is light.
    • The dimensions of the accessible toilet are 150cm x 230cm (4ft 11in x 7ft 7in).
    • There is a clear 150cm x 150cm manoeuvring space in the accessible toilet.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the left.
    • The lateral transfer space is 80cm (2ft 7in).
    • There is a dropdown rail on the transfer side.
    • There is a flush on the transfer side.
    • The tap type is lever.
    • There is a mixer tap.
    • There is an emergency pull cord alarm in the cubicle.
    • The emergency pull cord alarm is fully functional.
    • Disposal facilities are available in the cubicle.
    • There is a/are coat hook(s).
    • The coat hook is not within 120cm (3ft 11in) from floor level.
  • Position of Fixtures
    • Wall-mounted grab rails are available.
    • As you face the toilet the wall-mounted grab rails are on both sides.
    • There is not a shelf within the accessible toilet.
    • There is not a mirror.
    • The height of the toilet seat above floor level is 48cm (1ft 7in).
    • There is a hand dryer.
    • The hand dryer cannot be reached from seated on the toilet.
    • The hand dryer is placed higher than 100cm (3ft 3in).
    • The height of the hand dryer is 118cm (3ft 10in).
    • There is not a towel dispenser.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is placed higher than 100cm (3ft 3in).
    • The height of the toilet roll holder is 123cm (4ft).
    • There is a wash basin.
    • The wash basin can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting
    • The contrast between the internal door and wall is good.
    • The contrast between the external door and wall is good.
    • The contrast between the wall-mounted grab rail(s) and wall is poor.
    • The contrast between the dropdown rail(s) and wall is poor.
    • The toilet seat colour contrast is poor.
    • The contrast between the walls and floor is good.
    • The lighting levels are medium.
  • Comments
    • There is a baby change in the cubicle at a height of 78cm.

Accessible Toilet (Second Floor)

  • Location and Access
    • Accessible toilet facilities are available.
    • The toilet is not for the sole use of disabled people.
    • There is Braille, tactile and pictorial signage on or near the toilet door.
    • This accessible toilet is approximately 30m (32yd 2ft) from the lift.
    • This accessible toilet is located to the left on exiting the lift and through the Stretch Bar, on level two.
    • There is level access to this accessible toilet.
  • Features and Dimensions
    • This is a unisex toilet.
    • A key is not required for the accessible toilet.
    • The door opens outwards.
    • The door is locked by a twist lock.
    • The width of the accessible toilet door is 88cm (2ft 11in).
    • The door is light.
    • The dimensions of the accessible toilet are 150cm x 202cm (4ft 11in x 6ft 8in).
    • There is a clear 150cm x 150cm manoeuvring space in the accessible toilet.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the left.
    • The lateral transfer space is 80cm (2ft 7in).
    • There is a dropdown rail on the transfer side.
    • There is a flush on the transfer side.
    • The tap type is lever.
    • There is a mixer tap.
    • There is an emergency pull cord alarm in the cubicle.
    • The emergency pull cord alarm is fully functional.
    • Disposal facilities are available in the cubicle.
    • There is not a/are not coat hook(s).
  • Position of Fixtures
    • Wall-mounted grab rails are available.
    • As you face the toilet the wall-mounted grab rails are on the right.
    • There is not a shelf within the accessible toilet.
    • There is not a mirror.
    • The height of the toilet seat above floor level is 48cm (1ft 7in).
    • There is a hand dryer.
    • The hand dryer cannot be reached from seated on the toilet.
    • The hand dryer is placed higher than 100cm (3ft 3in).
    • The height of the hand dryer is 116cm (3ft 10in).
    • There is not a towel dispenser.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a wash basin.
    • The wash basin can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting
    • The contrast between the internal door and wall is good.
    • The contrast between the external door and wall is good.
    • The contrast between the wall-mounted grab rail(s) and wall is poor.
    • The contrast between the dropdown rail(s) and wall is poor.
    • The toilet seat colour contrast is poor.
    • The contrast between the walls and floor is good.
    • The lighting levels are medium.

Standard Toilet(s)

  • Availability and Location of Standard Toilets
    • Standard toilet facilities are available.
  • Access to Standard Female and Male Toilet(s)
    • The female and male toilet facilities that were surveyed are located to the right of the ground floor reception.
    • The female and male toilets are approximately 11m (12yd 1in) from the main entrance.
    • Inside the venue, there is not level access to the female and male toilets.
    • Lighting levels are medium.
  • Access to Standard Shared Toilet(s)
    • The shared toilets that were surveyed are located to the rear of the Stretch Bar.
    • The shared toilet(s) is/are approximately 28m (30yd 1ft) from the lift.
    • Inside the venue, there is level access to the shared toilet(s).
    • This is by lift.
    • Lighting levels are medium.
  • Comments
    • There is an ambulant cubicle located in the unisex toilets, on the second floor.

Level Change (Ground Floor Standard Toilets)

  • There is a ramp/slope to access this area/service.
  • The ramp/slope is located to the right of the reception.
  • The ramp/slope is moderate.
  • The ramp/slope is permanent.

Additional Info

  • Staff do receive disability awareness / equality training.
  • Documents can be requested in Braille.
  • Documents can be requested in large print.
  • A member of staff trained in BSL skills is not normally on duty.
  • This service can be requested.
  • Staff are not Text Relay aware.
  • Comments
    • The photographs show the Refuge Points, located by the lift on the first and second floors.