You are on Location. Skip to the next section.

Location

• The venue is situated within the centre of the city.
• This venue is situated in Glasgow.
• The venue is not situated on a road which has a steep gradient.
• There is a bus stop within 150m (164yds) of the venue.
• The nearest mainline station is Glasgow Queen Street.

You are on Covid-19 Information. Skip to the next section.

Covid-19 Information

• There are external queuing points.
• The external queuing points are clearly marked/signed.
• There is a member of staff available at the entrance.
• There is hand sanitiser available at the entrance.
• The hand sanitisers are hand held.
• Hand sanitisers are available inside the venue.
• There is a limited number of people allowed inside.
• There is a Track and Trace system in place.
• There is a one-way system throughout.
• The one-way system is clearly marked/signed.
• There is clear signage inside to help with social distancing.
• There are protective clear screens located at tills/counters.
• Customer toilets are available.
• The venue is certified with the 'We’re Good To Go’ COVID-19 industry standard.
• For more information on the 'We're Good to Go' Industry Standard please click here.

You are on Parking. Skip to the next section.

Parking

• The venue does not have its own car park.

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• On Street Blue Badge Parking View
  • On street marked Blue Badge bays are not available.
• On Street Standard Parking View
  • Clearly signed and / or standard marked parking bays are not available.
• Drop-off Point View
  • There is not a designated drop off point.
• Comments View
  • The photograph show the street outside the venue.

You are on Outside Access (Main Entrance). Skip to the next section.

Outside Access (Main Entrance)

• This information is for the entrance located Queen Street.
• There is not level access into the venue.
• The main doors open automatically.
• The doors are double width.
• The door opening is 118cm (3ft 10in) wide.

You are on Level Change (Main Entrance). Skip to the next section.

Level Change (Main Entrance)

• There is a ramp or slope to access this service.
• The ramp or slope is located on the left as you face the entrance.
• The ramp or slope is easy.
• The ramp or slope is permanent.
• The width of the ramp or slope is 140cm (4ft 7in).
• There are steps to access this area / service.
• There is / are 3 step(s) to the area / service.
• Lighting levels at the steps are bright.
• The steps are not clearly marked.
• The steps are medium.
• The steps do not have handrails.

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• Comments View
  • The ramp overcomes the steps.

You are on Reception. Skip to the next section.

Reception

• The reception desk is 3m (9ft 10in) from the front entrance.
• There is level access to reception from the entrance.
• The reception desk is medium height.
• Lighting levels are bright.
• There is a hearing assistance system.

You are on Inside Access. Skip to the next section.

Inside Access

• There is level access to the service.
• Lighting levels are bright.

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• Comments View
  • There is an easy ramp (width 162cm) on the lower ground floor between the lift and the library/café.

You are on Library. Skip to the next section.

Library

• This library does not have a regular supply of books in Braille.
• This library does have a regular supply of books in large print.
• This library does have a regular supply of books on tape or disc.
• There is an ordering service.

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• Comments View
  • Adapted IT facilities are available in the Library.

You are on Reception (Library). Skip to the next section.

Reception (Library)

• The reception desk is 30m (33yd) from the front entrance.
• There is not level access to reception from the entrance.
• The reception desk is low height.
• Lighting levels are bright.
• There is not a hearing assistance system.

You are on Restaurant Bar Internal (Encore Café). Skip to the next section.

Restaurant Bar Internal (Encore Café)

• Once inside, there is not level access to the service.
• Full table service is not available.
• Food or drinks are ordered from the counter.
• Food or drinks can be brought to the table.
• No tables are permanently fixed.
• No chairs are permanently fixed.
• The distance between the floor and the lowest table is 75cm (2ft 6in).
• Menus are not available in large print.
• Menus are clearly written.
• Menus are presented in contrasting colours.
• The type of food served here is hot and cold snacks and beverages.

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• Comments View
  • Plastic cups are available.
  • Plastic cutlery is available.
  • Drinking straws are available on request.
• Opening Times View
  • Monday 10:00 - 16:30.
  • Tuesday 10:00 - 16:30.
  • Wednesday 10:00 - 16:30.
  • Thursday 10:00 - 16:30.
  • Friday 10:00 - 16:30.
  • Saturday 10:00 - 16:30.
  • Sunday 10:00 - 16:30.

You are on Level Change (Encore Café). Skip to the next section.

Level Change (Encore Café)

• There is a ramp or slope to access this service.
• The ramp or slope is located between the lift and the Café.
• The ramp or slope is easy.
• The ramp or slope is permanent.
• The width of the ramp or slope is 162cm (5ft 4in).

You are on Other Floors. Skip to the next section.

Other Floors

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• Steps View
  • The floors which are accessible by stairs are LG-G-1-2-3-4-5.
  • There are 15+ steps between floors.
  • The steps are clearly marked.
  • The steps are medium.
  • The steps do have handrails.
  • The steps have a handrail on both sides.
  • There is a landing.
  • The lighting level is bright.

You are on Lift. Skip to the next section.

Lift

• There is a lift for public use.
• The lift is located off the main foyer.
• The lift is a standard lift.
• The floors which are accessible by this lift are LG-G-1-2-3-4-5.
• The lift is 17m (18yd 23in) from the main entrance.
• Staff do not need to be notified for use of the lift.
• There is not a mirror to aid reversing out of the lift.
• The lift does not have a visual floor indicator.
• The lift does not have an audible announcer.
• The lift controls do have Braille markings.
• The lift controls do have tactile markings.
• The lighting level in the lift is bright.

You are on Accessible Toilet. Skip to the next section.

Accessible Toilet

• There are accessible toilet facilities within this venue.

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• Location and Access View
  • The toilet is not for the sole use of disabled people.
  • This accessible toilet is approximately 10m (10yd 2ft) from the lift.
  • This accessible toilet is located on the lower ground floor.
• Features and Dimensions View
  • This is a unisex toilet.
  • A key is not required for the accessible toilet.
  • The door opens outwards.
  • The door is locked by a twist lock.
  • The dimensions of the accessible toilet are 150cm x 204cm (4ft 11in x 6ft 8in).
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the left.
  • The lateral transfer space is 80cm (2ft 7in).
  • There is a dropdown rail on the transfer side.
  • There is a flush, however it is not on the transfer side.
  • The tap type is push.
  • There is a mixer tap.
  • The emergency pull cord alarm is fully functional.
  • Disposal facilities are not available in the cubicle.
  • There is not a/are not coat hook(s).
• Position of Fixtures View
  • Wall-mounted grab rails are available.
  • As you face the toilet the wall-mounted grab rails are on both sides.
  • There is a mirror.
  • Mirrors are placed at a lower level or at an angle for ease of use.
  • The height of the toilet seat above floor level is 48cm (1ft 7in).
  • There is a hand dryer.
  • The hand dryer cannot be reached from seated on the toilet.
  • The hand dryer is placed higher than 100cm (3ft 3in).
  • The height of the hand dryer is 106cm (3ft 6in).
  • There is not a towel dispenser.
  • There is a toilet roll holder.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • There is a wash basin.
  • The wash basin can be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
• Colour Contrast and Lighting View
  • The contrast between the wall-mounted grab rail(s) and wall is poor.
  • The contrast between the dropdown rail(s) and wall is poor.
  • The contrast between the walls and floor is good.
  • The lighting levels are medium.
• Comments View
  • There is an additional accessible toilet on the 5th floor of the venue.
  • The baby change facilities are located within the accessible toilet.
  • The height of the baby change table once extended is 97cm (3ft 2in).
  • Inside the venue, there is level access to the baby change facility.

You are on Standard Toilet(s). Skip to the next section.

Standard Toilet(s)

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• Availability and Location of Standard Toilets View
  • Standard toilet facilities are available.
• Access to Standard Female Toilet(s) View
  • The female toilet facilities that were surveyed are located on the lower ground floor.
  • The female toilet(s) is/are approximately 4m (4yd 1ft) from the lift entrance.
  • Inside the venue, there is level access to the female toilet(s).
  • Lighting levels are bright.
• Access to Standard Male Toilet(s) View
  • The male toilet facilities that were surveyed are located on the lower ground floor.
  • The male toilet(s) is/are approximately 4m (4yd 1ft) from the lift entrance.
  • Inside the venue, there is level access to the male toilet(s).
  • Lighting levels are bright.
• Comments View
  • The photographs show the female and male toilets respectively.

You are on Additional Info. Skip to the next section.

Additional Info

• Staff do receive disability awareness / equality training.
• A bowl of water can be provided for an assistance dog.

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• Comments View
  • For major exhibitions the main information panel is supplied in Braille and all labels in large print.
  • There are BSL and Descriptive tours offered for each exhibition and there is also a regular workshop programme for the Visually Impaired.