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Grange Lodge Hotel & Apartments

The Grange, St Peter Port, Guernsey, GY1 1RQ

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Access Guide

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Introduction

Location

  • There is a bus stop within 150m (164yds) of the venue.

Parking

  • The venue does have its own car park.
  • Venue Car Park
    • Parking is free for all users.
    • The car park is located to the front and rear of the hotel.
    • The car park type is open air/surface.
    • There is/are 0 designated parking bay(s) within the car park.
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is / are loose chippings.
    • The car park surface is loose chippings.
    • The patron does not have to cross a road.
    • The car park does not have a height restriction barrier.
  • On Street Parking and Drop-off Details
    • There is not a designated drop off point.
  • Comments
    • The suirface of the rear car park is tarmac.

Outside Access (Main Entrance)

  • This information is for the entrance located at the front of the building.
  • There is not level access into the venue.
  • The main door(s) open away from you (push).
  • The doors are double width.
  • The door(s) is / are light.
  • The door opening is 150cm (4ft 11in) wide.

Level Change (Main Entrance)

  • There is a / are step(s) to access this area / service.
  • The step(s) is/are located in front of the entrance.
  • There is / are 6 step(s) to the area / service.
  • There is not tactile paving at the top and bottom of the steps.
  • The step(s) is / are not clearly marked.
  • The step(s) is / are medium.
  • The steps do not have handrails.

Reception

  • The desk is 5m (5yd 1ft) from the main entrance.
  • There is level access to reception from the entrance.
  • The reception desk is high (110cm+).
  • The desk does not have a low (76cm or lower) section.
  • The lighting levels are medium.

Inside Access (Hotel)

  • There is level access to the service.
  • There is not a hearing assistance system.
  • This venue does play background music.
  • Music is played in the bar and restaurant.
  • The lighting levels are medium.

Eating and Drinking

  • The following information is for the restaurant.
  • Full table service is available.
  • No tables are permanently fixed.
  • No chairs are permanently fixed.
  • No chairs have armrests.
  • The nearest table is 19m (20yd 2ft) from the main entrance.
  • The distance between the floor and the lowest table is 69cm (2ft 3in).
  • The distance between the floor and the highest table is 69cm (2ft 3in).
  • Plastic / takeaway cups are available.
  • Plastic / takeaway cutlery is available.
  • Drinking straws are available.
  • Menus are hand held only.
  • Menus are not available in Braille.
  • Menus are available in large print.
  • Menus are clearly written.
  • Menus are presented in contrasting colours.
  • The type of food served here is breakfasts only.

Other Floors (Hotel)

  • Steps
    • The floors which are accessible by stairs are G-1 2.
    • There are 15+ steps between floors.
    • The steps are not clearly marked.
    • The steps are medium (11cm - 17cm).
    • The steps do have handrails.
    • The steps have a handrail on the left going up.
    • There is a landing.
    • The lighting levels are medium.
  • Other
    • The services / areas on the floors which are not accessible are additional rooms.

Room (Hotel)

  • General Information
    • There are 30 rooms in total.
    • There are 7 standard ground floor rooms.
    • There are 23 standard rooms on other floors.
  • Accessible Rooms
    • There are not accessible ensuite facilities.
  • Auxiliary Aids - General
    • Some hotel rooms have auxiliary aids for people with sensory impairments.
    • The available auxiliary aid(s) is(are) Teletext/subtitles.
    • The hotel does not provide other auxiliary aids for people with mobility impairments.
    • Assistance dogs are welcome to stay with guests in rooms.
  • Ground Floor Standard Rooms
    • There are standard rooms on the ground floor.
    • There is level access to ground floor rooms.
    • None of these rooms are accessed by platform lift.
    • Adjoining rooms are not available.
  • Standard Rooms on Other Floors
    • There are standard rooms on other floors.
    • The other floors cannot be accessed by lift.
    • There is not level access to standard rooms on other floors.
    • Adjoining rooms are not available.

Level Change (First Floor Rooms)

  • There is a / are step(s) to access this area / service.
  • The step(s) is / are located along the corridor leading to the first floor rooms.
  • There is / are 3 step(s) to the area / service.
  • The lighting levels at the steps are medium.
  • The step(s) is / are not clearly marked.
  • The step(s) is / are medium.
  • The steps do have handrails.
  • The handrails are on the right going up.

Outside Access (Self Catering Apartments Entrance)

  • This information is for the entrance located to the rear of the hotel.
  • This information is for the entrance located at the front of the building.
  • There is not level access into the venue.
  • The main door(s) open away from you (push).
  • The doors are single width.
  • The door(s) is / are heavy.
  • The door opening is 86cm (2ft 10in) wide.

Level Change (Self Catering Apartments Entrance)

  • There is a / are step(s) to access this area / service.
  • The step(s) is/are located in front of the entrance.
  • There is / are 3 step(s) to the area / service.
  • There is not tactile paving at the top and bottom of the steps.
  • The step(s) is / are not clearly marked.
  • The step(s) is / are medium.
  • The steps do have handrails.
  • The handrails are on the left going up.

Room (Self Catering Apartments)

  • General Information
    • There are 9 rooms in total.
    • There are 4 standard ground floor rooms.
    • There are 5 standard rooms on other floors.
  • Accessible Rooms
    • There are not accessible ensuite facilities.
  • Auxiliary Aids - General
    • Some hotel rooms have auxiliary aids for people with sensory impairments.
    • The available auxiliary aid(s) is(are) Teletext/subtitles.
    • The hotel does not provide other auxiliary aids for people with mobility impairments.
    • Assistance dogs are welcome to stay with guests in rooms.
  • Ground Floor Standard Rooms
    • There are standard rooms on the ground floor.
    • There is level access to ground floor rooms.
    • Adjoining rooms are not available.
  • Standard Rooms on Other Floors
    • There are standard rooms on other floors.
    • The other floors cannot be accessed by lift.
    • There is level access to standard rooms on other floors.
    • Adjoining rooms are not available.

Other Floors (Self Catering Apartments)

  • Steps
    • The floors which are accessible by stairs are G-1.
    • There are 15+ steps between floors.
    • The steps are not clearly marked.
    • The steps are medium (11cm - 17cm).
    • The steps do have handrails.
    • The steps have a handrail on both sides.
    • There is a landing.
    • The lighting levels are medium.
  • Other
    • The services / areas on the floors which are not accessible are additional apartments.

Accessible Toilet

  • Location and Access
    • There are not accessible toilets within this venue designated for public use.

Standard Toilet(s)

Level Change (Standard Toilets)

  • There is a / are step(s) to access this area / service.
  • The step(s) is / are located leading to the standard toilets from the reception.
  • There is / are 2 step(s) to the area / service.
  • The lighting levels at the steps are medium.
  • The step(s) is / are not clearly marked.
  • The step(s) is / are medium.
  • The steps do not have handrails.

Additional Info

  • Staff do not receive disability awareness / equality training.
  • Documents are not available in Braille.
  • Documents are available in large print.
  • A bowl of water can be provided for an assistance dog.
  • A member of staff trained in BSL skills is not normally on duty.
  • This service cannot be requested.