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Grange Paddocks Leisure Centre

Rye Street, Bishops Stortford, Hertfordshire, CM23 2HH

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Access Guide

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Introduction

  • Services / facilities within the building include a crèche, meeting room, two swimming pools, a gym and group exercise studio.
  • Services / facilities within the grounds include 13 sports pitches and a 1500m running track.

Location

  • There is a bus stop within 150m (164yds) of the venue.
  • The nearest National Rail station is Bishop's Stortford.

Opening Times

  • Monday 06:00 - 22:00.
  • Tuesday 06:00 - 22:00.
  • Wednesday 06:00 - 22:00.
  • Thursday 06:00 - 22:00.
  • Friday 06:00 - 21:00.
  • Saturday 07:30 - 18:00.
  • Sunday 08:00 - 18:00.

Parking

  • The venue does have its own car park.
  • Venue Car Park View
    • Parking is free for all users.
    • The car park is located at the front of the venue.
    • The car park type is open air/surface.
    • Parking spaces for Blue Badge holders do not need to be booked in advance.
    • There is/are 4 designated parking bay(s) within the car park.
    • The dimensions of the designated parking bay(s) are 350cm x 480cm (11ft 6in x 15ft 9in).
    • The nearest designated bay is 11m (12yd 1in) from the main entrance.
    • The furthest designated bay is 16m (17yd 1ft) from the main entrance.
    • The route from the car park to the entrance is accessible to a wheelchair user unaided.
    • Assistance may be required because there is / are uneven surfaces.
    • The car park surface is tarmac.
    • The patron does not have to cross a road.
    • The car park does not have a height restriction barrier.
  • Drop off Point View
    • There is not a designated drop off point.
  • Comments View
    • The car park is free for 2.5hrs. A ticket must be displayed in your vehicle.
    • There are several pay and display meters throughout the car park.

Outside Access (Main Entrance)

  • This information is for the entrance located at the front of the building.
  • There is level access into the venue.
  • The main door(s) open automatically (towards you).
  • The doors are double width.
  • The door opening is 130cm (4ft 3in) wide.
  • Second set of doors View
    • There is a small raised threshold in the doorway.
    • There is a second set of doors.
    • The door(s) open automatically (towards you).
    • The doors are double width.
    • The door opening is 130cm (4ft 3in) wide.

Reception

  • The desk is 2m (2yd 7in) from the main entrance.
  • There is level access to reception from the entrance.
  • The reception desk/counter is medium height (77cm - 109cm).
  • The desk has a low (76cm or lower) section.
  • The lighting levels are bright.
  • There is a touch screen.
  • The touch screen is at a suitable height for a wheelchair user.

Inside Access

  • There is level access to the service.
  • There is a hearing assistance system.
  • The system is a fixed loop.
  • Staff are trained to use the system.
  • This venue does play background music.
  • Music is played throughout the venue.
  • Motorised scooters are not allowed in public parts of the venue.
  • The lighting levels are varied.

Swimming Pool

  • There is level access from the changing area to the swimming pool.
  • There is not a ramped entrance into the water.
  • There is a wet side chair available.
  • There is a hoist for wheelchair users to access the water.
  • The hoist is manual.
  • There are not steps into the swimming pool.
  • There is a ladder type entrance into the water.
  • There is a handrail on both sides of the ladder.

Other Floors

  • Steps View
    • The floors which are accessible by stairs are G-1.
    • There are 15+ steps between floors.
    • The steps are clearly marked.
    • The steps are medium (11cm - 17cm).
    • The steps do have handrails.
    • The steps have a handrail on the right going up.
    • There is a landing.
    • The lighting levels are bright.

Lift

  • There is a lift for public use.
  • The lift is located off the main corridor, to the right of the standard changing rooms.
  • The lift is a platform lift.
  • The floors which are accessible by this lift are G-1.
  • The lift is 10m (10yd 2ft) from the main entrance.
  • Staff do not need to be notified for use of the lift.
  • The clear door width is 86cm (2ft 10in).
  • The dimensions of the lift are 110cm x 145cm (3ft 7in x 4ft 9in).
  • There are not separate entry and exit doors in the lift.
  • There is not a mirror to aid reversing out of the lift.
  • The lift does have a visual floor indicator.
  • The lift does have an audible announcer.
  • The controls for the lift are within 90cm - 120cm from the floor.
  • The lift does have Braille markings.
  • The lift does have tactile markings.
  • The lighting level in the lift is medium.

Fitness Suite

  • Access to Fitness Suite View
    • The fitness suite is located on the first floor.
    • The fitness suite is 1m (3ft 3in) from the lift.
    • There is level access to the fitness suite.
    • Level access is by lift.
    • There are not doors into the fitness suite.
  • IFI Accredited Fitness Suite View
    • The fitness suite has attained IFI level one.
    • A number of staff have received IFI Mark standard Disability Equality Training.
    • IFI accredited equipment is available.
    • For example: treadmill, upright cycle, recumbent cycle, leg curl and leg extension.
    • A portable hearing loop is not available for induction.
    • There is clear manoeuvring space between equipment.
    • There is level access to all of the equipment.
  • Fitness Suite (General) View
    • Staff receive some training in assisting disabled people.
    • A portable hearing loop is not available for induction.
    • There is clear manoeuvring space between equipment.
    • There is level access to all of the equipment.

Accessible Changing Room

  • There are accessible changing rooms available.
  • The accessible changing room is located off the main corridor.
  • The facility is 8m (8yd 2ft) from the main entrance.
  • The door opens outwards.
  • The door is not push pad activated.
  • The width of the door is 84cm (2ft 9in).
  • The door is locked by a locking handle.
  • The dimensions of the accessible changing room are 220cm x 260cm (7ft 3in x 8ft 6in).
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the left.
  • The lateral transfer space is 136cm (4ft 6in).
  • There is a dropdown rail on the transfer side.
  • There is a flush on the transfer side.
  • Wall mounted rails are available.
  • The toilet seat is 46cm (1ft 6in) above floor level.
  • There is a sink.
  • The sink can be reached from seated on the toilet.
  • The height of the sink is 72cm (2ft 4in).
  • The tap type is lever.
  • There is a mixer tap.
  • There is an emergency alarm in the cubicle.
  • The emergency alarm is fully functional.
  • There is not a locker within the accessible changing room.
  • There is not a changing bench.
  • There is a wheel in shower.
  • The facilities available in the accessible shower are an adjustable shower head, handrails, a shower chair and a flip down seat.
  • The height of the seat is 50cm (1ft 8in).
  • Comments View
    • A key is required to access the changing room.
    • The key can be obtained from reception.
    • Baby change facilities are located within the venue.
    • Baby change facilities are located within the accessible changing room.

Standard Changing Room

  • There are standard changing rooms available.
  • The standard changing room is 10m (10yd 2ft) from the main entrance.
  • The standard changing room is 5m (5yd 1ft) from the reception desk.
  • The standard changing room is 4m (4yd 1ft) from the swimming pool.
  • The standard changing rooms are located off the main corridor.
  • There is level access to the standard changing rooms.
  • Shower facilities are available within the changing room(s).
  • There is level access to the shower facilities.
  • Comments View
    • Baby change facilities are located within the venue.
    • Baby change facilities are located within the standard changing rooms.

Accessible Toilet

  • There are accessible toilets within this venue designated for public use.
  • Location and Access View
    • The toilet is for the sole use of disabled people.
    • This accessible toilet is located within the accessible changing room off the main corridor.
    • There is level access to this accessible toilet.
  • Features and Dimensions View
    • This is a unisex toilet.
    • A key is required for the accessible toilet.
    • The key is a radar key.
    • The key can be obtained from reception desk.
    • The door opens outwards.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the left.
  • Comments View
    • The accessible toilet is within the accessible changing room.

Standard Toilet(s)

Additional Info

  • Staff do receive disability awareness / equality training.
  • Documents can be requested in Braille.
  • Documents are available in large print.
  • A bowl of water can be provided for an assistance dog.
  • An assistance dog toilet area can be provided onsite.
  • The assistance dog toilet area is located to the left of the main entrance.
  • A member of staff trained in BSL skills is not normally on duty.
  • This service cannot be requested.