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Greenwich Square Health Centre

2nd Floor, Greenwich Centre, 12 Lambarde Square, Greenwich, London, SE10 9HB

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Access Guide

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Introduction

  • Comments
    • The Greenwich Square Health Centre is located on the second floor of the Greenwich Centre.
    • It incorporates the Vanbrugh Group Practice and clinics run by the Oxleas NHS Trust.
    • The contact details are for the Vanbrugh Group Practice.
    • The practice is able to offer pre-booked routine appointments during extended hours from 7.00 - 19.30.
    • Patients attending the Oxleas clinics do so following referrral from their GP.
    • Visits are by appointment only.
    • Please follow the link to the Oxleas trust for contact details.

Opening Times (Vanbrugh Group Practice)

  • Monday 08:00 - 18:30.
  • Tuesday 08:00 - 18:30.
  • Wednesday 08:00 - 18:30.
  • Thursday 08:00 - 18:30.
  • Friday 08:00 - 18:30.
  • Saturday Closed.
  • Sunday Closed.

Location

  • There is a bus stop within 150m (164yds) of the venue.
  • The nearest National Rail station is Maze Hill / Westcombe Park.
  • The nearest underground station is North Greenwich.
  • The nearest DLR station is Cutty Sark.

Parking

  • The venue does not have its own car park.
  • Public Car Parks
    • There is not a car park for public use within 200m (approx).
  • On Street Parking and Drop-off Details
    • On street marked Blue Badge bays are available.
    • The dimensions of the marked Blue Badge bays are 200cm x 500cm (6ft 7in x 16ft 5in).
    • On street Blue Badge parking is located on Hawthorne Crescent and Hazel Lane.
    • Clearly signed and / or standard marked parking bays are not available.
    • There is not a designated drop off point.

Outside Access (Main Entrance)

  • This information is for the entrance located in the courtyard at the front of the building.
  • There is level access into the venue.
  • The main door(s) open(s) automatically.
  • The door(s) is / are double.
  • The width of the door opening is 142cm (4ft 8in).
  • Second set of doors
    • There is a second set of doors.
    • The door(s) open(s) automatically (away from you).
    • The door(s) is / are double.
    • The width of the door opening is 180cm (5ft 11in).

Other Floors

  • Steps
    • The floors which are accessible by stairs are G-1-2.
    • There are 15+ steps between floors.
    • The steps are clearly marked.
    • The steps are medium (11cm - 17cm).
    • The steps do have handrails.
    • The steps have a handrail on both sides.
    • There is a landing.
    • The lighting levels are bright.

Lift

  • There is a lift for public use.
  • The lift is located to the far side of the foyer as you enter.
  • The lift is a standard lift.
  • The floors which are accessible by this lift are G-1-2.
  • The lift is approximately 20m (21yd 2ft) from the main entrance.
  • Staff do not need to be notified for use of the lift.
  • The clear door width is 110cm (3ft 7in).
  • The dimensions of the lift are 210cm x 140cm (6ft 11in x 4ft 7in).
  • There are separate entry and exit doors in the lift.
  • There is not a mirror to aid reversing out of the lift.
  • The lift does have a visual floor indicator.
  • The lift does have an audible announcer.
  • The controls for the lift are within 90cm - 120cm from the floor.
  • The lift does not have Braille markings.
  • The lift does have tactile markings.
  • The lighting level in the lift is bright.

Outside Access (Health Centre Entrance)

  • This information is for the entrance located on the second floor of the Greenwich Centre, ahead as you exit the lift.
  • There is level access into the venue.
  • Level access is via lift.
  • The main door(s) open(s) automatically (away from you).
  • The door(s) is / are double.
  • The width of the door opening is 190cm (6ft 3in).

Reception

  • The desk/counter is 3m (3yd 10in) from the health centre entrance.
  • There is level access to the desk/counter from the entrance.
  • The desk/counter is high (110cm+).
  • The desk/counter has a low (76cm or lower) section.
  • The lighting levels are bright.
  • There is a hearing assistance system.
  • The type of system is a fixed loop.
  • Staff are not trained to use the system.
  • Comments
    • There are separate sections of the counter for Oxleas Clinics and the Vanbrugh GP Surgery.
    • The Oxleas desk is to the left and the Vanbrugh staff are to the right.

Inside Access

  • There is level access to the service(s).
  • This venue does not play background music.
  • Motorised scooters are allowed in public parts of the venue.
  • The lighting levels are bright.
  • Comments
    • The Vanbrugh GP practice waiting area, consultation rooms and toilets are to the right from the centre entrance.
    • The Oxleas waiting area, consultation rooms and toilets are to the left from the centre entrance.

Accessible Toilet (Vanbrugh Group Pactice)

  • There are accessible toilet facilities within this venue.
  • Location and Access
    • The toilet is not for the sole use of disabled people.
    • There is no signage on or near the toilet door.
    • This accessible toilet is approximately 10m (10yd 2ft) from the health centre entrance.
    • This accessible toilet is located off the waiting area to the right of the foyer.
    • There is level access to this accessible toilet.
  • Features and Dimensions
    • This is a unisex toilet.
    • A key is not required for the accessible toilet.
    • The door opens inwards and outwards.
    • The door is locked by a lever twist.
    • The width of the accessible toilet door is 93cm (3ft 1in).
    • The door is heavy.
    • The dimensions of the accessible toilet are 210cm x 260cm (6ft 11in x 8ft 6in).
    • There is sufficient turning space in the cubicle for a wheelchair user.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 140cm (4ft 7in).
    • There is a dropdown rail on the transfer side.
    • There is a flush, however it is not on the transfer side.
    • The tap type is lever.
    • There is a mixer tap.
    • There is an emergency alarm.
    • The emergency pull cord alarm is fully functional.
    • Disposal facilities are available in the cubicle.
    • There is not a/are not coat hook(s).
  • Position of Fixtures
    • Wall-mounted grab rails are available.
    • As you face the toilet the wall-mounted grab rails are on the left.
    • There is not a shelf within the accessible toilet.
    • There is a mirror.
    • Mirrors are not placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 48cm (1ft 7in).
    • There is not a hand dryer.
    • There is a towel dispenser.
    • The towel dispenser cannot be reached from seated on the toilet.
    • The towel dispenser is placed higher than 100cm (3ft 3in).
    • The height of the towel dispenser is 108cm (3ft 7in).
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a wash basin.
    • The wash basin can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting
    • The contrast between the external door and wall is good.
    • The contrast between the internal door and wall is good.
    • The contrast between the wall-mounted grab rail(s) and wall is good.
    • The contrast between the dropdown rail(s) and wall is good.
    • The contrast between the walls and floor is poor.
    • The lighting levels are bright.
  • Baby Change Facilities
    • Baby change facilities are located within the venue.
    • Baby change facilities are located within the accessible toilet.
    • The height of the baby change table once extended is 95cm (3ft 1in).
  • Comments
    • There is a second, smaller accessible toilet (signed as accessible) opposite the one described.
    • This toilet has the tansfer space to the left.

Accessible Toilet - Copy(1) (Oxleas)

  • Location and Access
    • There is an/are accessible toilet(s) within this venue designated for public use.
    • The toilet is not for the sole use of disabled people.
    • There is no signage on or near the toilet door.
    • This accessible toilet is approximately 25m (27yd 1ft) from the health centre entrance.
    • This accessible toilet is located to the left from the centre entrance.
    • There is level access to this accessible toilet.
  • Features and Dimensions
    • This is a unisex toilet.
    • A key is not required for the accessible toilet.
    • The door opens inwards and outwards.
    • The door is locked by a lever twist.
    • The width of the accessible toilet door is 80cm (2ft 7in).
    • The door is heavy.
    • The dimensions of the accessible toilet are 130cm x 230cm (4ft 3in x 7ft 7in).
    • There is sufficient turning space in the cubicle for a wheelchair user.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the left.
    • The lateral transfer space is 90cm (2ft 11in).
    • There is a dropdown rail on the transfer side.
    • There is a flush, however it is not on the transfer side.
    • The tap type is lever.
    • There is a mixer tap.
    • There is an emergency alarm.
    • The emergency pull cord alarm is fully functional.
    • Disposal facilities are available in the cubicle.
    • There is not a/are not coat hook(s).
  • Position of Fixtures
    • Wall-mounted grab rails are available.
    • As you face the toilet the wall-mounted grab rails are on the right.
    • There is not a shelf within the accessible toilet.
    • There is a mirror.
    • Mirrors are not placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 48cm (1ft 7in).
    • There is not a hand dryer.
    • There is a towel dispenser.
    • The towel dispenser cannot be reached from seated on the toilet.
    • The towel dispenser is placed higher than 100cm (3ft 3in).
    • The height of the towel dispenser is 110cm (3ft 7in).
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a wash basin.
    • The wash basin cannot be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting
    • The contrast between the external door and wall is good.
    • The contrast between the internal door and wall is good.
    • The contrast between the wall-mounted grab rail(s) and wall is poor.
    • The contrast between the dropdown rail(s) and wall is poor.
    • The contrast between the walls and floor is good.
    • The lighting levels are bright.

Standard Toilet(s)

  • Availability and Location of Standard Toilets
    • Standard toilet facilities are available.
  • Access to Standard Female and Male Toilet(s)
    • The female and male toilet facilities that were surveyed are located to the left after the health centre entrance.
    • The female and male toilets are approximately 5m (5yd 1ft) from the health centre entrance.
    • Inside the venue, there is level access to the female and male toilets.
    • An ambulant toilet cubicle with wall mounted grab rails is available.
    • Lighting levels are medium.
  • Baby Change Facilities
    • Baby change facilities are located within the venue.
    • Baby change facilities are located in the parent and baby room.
    • The height of the baby change table once extended is 72cm (2ft 4in).
    • Inside the venue, there is level access to the baby change facility.
  • Comments
    • The parent and baby room is located to the right from the centre entrance, off the Vanbrugh Practice waiting area.

Additional Info

  • Staff do not receive disability awareness / equality training.
  • Documents can be requested in Braille.
  • Documents can be requested in large print.
  • A bowl of water can be provided for an assistance dog.
  • A member of staff trained in BSL skills is not normally on duty.
  • This service can be requested.
  • Home visits / services are available.