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Hall Hill Farm

Lanchester, County Durham, DH7 0TA

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Access Guide

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Introduction

  • Services / facilities within the grounds include petting farm with various animals including goats, pigs, sheep, llamas chipmonks, ponies chickens and cattle. Soft Play Barn, outdoor childrens play area, picnic area and sand pit.

Opening Times (Winter Opening Times)

  • Please contact the venue for details of opening times.

Opening Times (April - October)

  • Monday 10:30 - 17:00.
  • Tuesday 10:30 - 17:00.
  • Wednesday 10:30 - 17:00.
  • Thursday 10:30 - 17:00.
  • Friday 00:30 - 17:00.
  • Saturday 10:30 - 17:00.
  • Sunday 10:30 - 17:00.

Location

  • There is not a bus stop within 150m (164yds) of the venue.
  • The nearest National Rail station is Durham.

Parking

  • The venue does have its own car park.
  • Venue Car Park
    • Parking is free for all users.
    • The car park is located at the front of the venue.
    • The car park type is open air/surface.
    • There is/are 6 Blue Badge parking bay(s) within the car park.
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is / are uneven surfaces.
    • The car park surface is loose chippings.
    • There is not a road to cross between the car park and the entrance.
    • The car park does not have a height restriction barrier.
  • On Street Parking and Drop-off Details
    • There is not a designated drop off point.
  • Comments
    • The Blue Badge bays are not marked out.

Outside Access (Main Entrance)

  • This information is for the entrance located at the front of the farm yard.
  • There is not level access into the venue.
  • There are no doors at this entrance.
  • The width of the door opening is 314cm (10ft 4in).

Outside Access (Gift Shop - Tea Room)

  • This information is for the entrance located at the front of the building.
  • There is level access into the venue.
  • The main door(s) open(s) away from you (push).
  • The door(s) is / are single.
  • The door(s) is / are heavy.
  • The width of the door opening is 79cm (2ft 7in).

Level Change (Gift Shop - Tea Room)

  • There is a ramp/slope to access this area/service.
  • The ramp or slope is located in front of the entrance.
  • The ramp/slope is easy.
  • The ramp/slope is permanent.
  • There is not a level landing at the top of the ramp/slope.
  • The ramp does have handrails.
  • The handrails are on the left going up.
  • The width of the ramp/slope is 120cm (3ft 11in).
  • There is a/are step(s) to access this area/service.
  • The step(s) is/are located in front of the entrance.
  • There is/are 2 step(s) to the area/service.
  • There is not tactile paving at the top and bottom of the steps.
  • The step(s) is/are clearly marked.
  • The step(s) is/are medium height (11cm - 17cm).
  • There is a/are handrail(s) at the step(s).
  • The handrail(s) is/are on the left going up.
  • The ramp/slope does bypass the step(s).

Inside Access (Gift Shop - Tea Room)

  • There is level access to the service(s).
  • There is not a hearing assistance system.
  • This venue does play background music.
  • Music is played at certain times.
  • Motorised scooters are allowed in public parts of the venue.
  • The lighting levels are medium.

Eating and Drinking (Tea Room)

  • The following information is for the cafe.
  • The cafe is located immediatley inside the building.
  • The bar does serve food.
  • Full table service is not available.
  • Food or drinks are ordered from the service counter.
  • Food or drinks can be brought to the table.
  • There is not a lowered section at the counter.
  • All chairs are permanently fixed.
  • No chairs have armrests.
  • The nearest table is approximately 3m (3yd 10in) from the tea room entrance.
  • The standard height for tables is 73cm.
  • There is ample room for a wheelchair user to manoeuvre.
  • Plastic / takeaway cups are available.
  • Plastic / takeaway cutlery is available.
  • Drinking straws are available.
  • Menus are wall only.
  • Menus are not available in Braille.
  • Menus are not available in large print.
  • Picture menus are not available.
  • Menus are clearly written.
  • Menus are presented in contrasting colours.
  • The type of food served here is hot and cold meals and snacks.

Farm

  • There are easy and medium slopes on the pathways around the farm.
  • The pathways are mainly loose chippings.
  • There is one grass path on route to the larger animals enclosure.

Outside Access (Soft Play Barn)

  • This information is for the entrance located at the front of the building.
  • There is not level access into the venue.
  • The main door(s) open(s) by sliding.
  • The door(s) is / are double (with one leaf locked).
  • The door(s) is / are heavy.
  • The width of the door opening is 130cm (4ft 3in).
  • Comments
    • The soft play is 300m from the main entrance.

Level Change (Soft Play Barn)

  • There is a ramp/slope to access this area/service.
  • The ramp or slope is located in front of the entrance.
  • The ramp/slope is easy.
  • The ramp/slope is permanent.
  • There is not a level landing at the top of the ramp/slope.
  • The ramp does not have handrails.

Eating and Drinking (Soft Play Barn)

  • The following information is for the cafe.
  • The cafe is located immedialey beyond the entrance.
  • The bar does serve food.
  • Full table service is not available.
  • Food or drinks are ordered from the service counter.
  • Food or drinks can be brought to the table.
  • There is not a lowered section at the counter.
  • No tables are permanently fixed.
  • No chairs are permanently fixed.
  • No chairs have armrests.
  • The nearest table is approximately 3m (3yd 10in) from the soft play entrance.
  • The standard height for tables is 74cm.
  • There is ample room for a wheelchair user to manoeuvre.
  • Plastic / takeaway cups are available.
  • Plastic / takeaway cutlery is available.
  • Drinking straws are available.
  • Menus are wall only.
  • Menus are not available in Braille.
  • Menus are not available in large print.
  • Picture menus are not available.
  • Menus are clearly written.
  • Menus are not presented in contrasting colours.
  • The type of food served here is hot and cold meals and snacks.
  • Comments
    • There are sinks to the left as you enter the Soft Play Barn.
    • The height of the sinks are 69cm.

Soft Play Barn

  • Within the soft play area there are various climbing frames and slides.
  • There are also go karts for under 8 year olds.

Accessible Toilet (Soft Play Barn)

  • Location and Access
    • Accessible toilet facilities are available.
    • The toilet is not for the sole use of disabled people.
    • There is pictorial and written text signage on or near the toilet door.
    • This accessible toilet is approximately 10m (10yd 2ft) from the Soft Play Barn entrance.
    • The accessible toilet is located to the left as you enter.
    • There is level access to this accessible toilet.
  • Features and Dimensions
    • This is a unisex toilet.
    • The door opens outwards.
    • The door is locked by a locking handle.
    • The width of the accessible toilet door is 86cm (2ft 10in).
    • The door is heavy.
    • The dimensions of the accessible toilet are 173cm x 217cm (5ft 8in x 7ft 1in).
    • There is sufficient turning space in the cubicle for a wheelchair user.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 92cm (3ft).
    • There is a dropdown rail on the transfer side.
    • There is a flush, however it is not on the transfer side.
    • The tap type is push.
    • There is not a mixer tap.
    • There is an emergency alarm.
    • The emergency pull cord alarm is not fully functional.
    • The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
    • Disposal facilities are available in the cubicle.
    • There is a/are female sanitary and general domestic waste disposal units.
    • There is not a/are not coat hook(s).
  • Position of Fixtures
    • Wall-mounted grab rails are available.
    • As you face the toilet the wall-mounted grab rails are on both sides.
    • There is not a shelf within the accessible toilet.
    • There is a mirror.
    • Mirrors are not placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 51cm (1ft 8in).
    • There is not a hand dryer.
    • There is a towel dispenser.
    • The towel dispenser cannot be reached from seated on the toilet.
    • The towel dispenser is not placed higher than 100cm (3ft 3in).
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a wash basin.
    • The wash basin can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting
    • The contrast between the external door and wall is fair.
    • The contrast between the internal door and wall is fair.
    • The contrast between the wall-mounted grab rail(s) and wall is good.
    • The contrast between the dropdown rail(s) and wall is good.
    • The contrast between the walls and floor is good.
    • The lighting levels are medium.
  • Baby Change Facilities
    • Baby change facilities are located within the venue.
    • Baby change facilities are located in the accessible toilet.
    • The height of the baby change table once extended is 92cm (3ft).
  • Comments
    • The accessible toilet can also be accessed from outside the soft play barn.

Standard Toilet(s) (Soft Play Barn)

  • Access to Standard Female and Male Toilet(s)
    • The female and male toilet facilities that were surveyed are located to the rear of the soft play barn.
    • The female and male toilets are approximately 10m (10yd 2ft) from the Soft Play Barn entrance.
    • Inside the venue, there is level access to the female and male toilets.
    • Lighting levels are medium.

Outside Access (Alternative Accessible and Standard Toilets Entrance - Soft Play Barn)

  • This information is for the entrance located at the side of the building.
  • There is not level access into the venue.
  • The main door(s) open(s) away from you (push).
  • The door(s) is / are single.
  • The door(s) is / are heavy.
  • The width of the door opening is 82cm (2ft 8in).

Level Change (Alternative Accessible and Standard Toilets Entrance - Soft Play Barn)

  • There is a ramp/slope to access this area/service.
  • The ramp or slope is located in front of the entrance.
  • The ramp/slope is easy.
  • The ramp/slope is permanent.

Accessible Toilet (Farm Yard)

  • Location and Access
    • Accessible toilet facilities are available.
    • The toilet is for the sole use of disabled people.
    • There is pictorial signage on or near the toilet door.
    • This accessible toilet is approximately 68m (74yd 1ft) from the main entrance.
    • This accessible toilet is located to the left past the tea room and gift shop.
    • There is not level access to this accessible toilet.
  • Features and Dimensions
    • This is a unisex toilet.
    • A key is required for the accessible toilet.
    • The key is not a radar key.
    • The key can be obtained from a member of staff.
    • The door opens inwards.
    • The door is locked by key (not RADAR).
    • The width of the accessible toilet door is 85cm (2ft 9in).
    • The door is light.
    • The dimensions of the accessible toilet are 148cm x 290cm (4ft 10in x 9ft 6in).
    • There is not sufficient turning space in the cubicle for a wheelchair user.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the left.
    • The lateral transfer space is 81cm (2ft 8in).
    • There is a dropdown rail on the transfer side.
    • There is a flush, however it is not on the transfer side.
    • The tap type is lever.
    • There is a mixer tap.
    • There is an emergency alarm.
    • The emergency pull cord alarm is not fully functional.
    • The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
    • Disposal facilities are available in the cubicle.
    • There is a/are female sanitary disposal units.
    • There is not a/are not coat hook(s).
  • Position of Fixtures
    • Wall-mounted grab rails are available.
    • As you face the toilet the wall-mounted grab rails are on both sides.
    • There is not a shelf within the accessible toilet.
    • There is a mirror.
    • Mirrors are placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 42cm (1ft 5in).
    • There is not a hand dryer.
    • There is a towel dispenser.
    • The towel dispenser cannot be reached from seated on the toilet.
    • The towel dispenser is placed higher than 100cm (3ft 3in).
    • The height of the towel dispenser is 116cm (3ft 10in).
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a wash basin.
    • The wash basin can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting
    • The contrast between the external door and wall is good.
    • The contrast between the internal door and wall is good.
    • The contrast between the wall-mounted grab rail(s) and wall is poor.
    • The contrast between the dropdown rail(s) and wall is poor.
    • The contrast between the walls and floor is good.
    • The lighting levels are medium.
  • Baby Change Facilities
    • Baby change facilities are located within the venue.
    • Baby change facilities are located within the accessible toilet.
    • The height of the baby change table once extended is 94cm (3ft 1in).

Level Change (Accessible Toilet - Farm Yard)

  • There is a ramp/slope to access this area/service.
  • The ramp/slope is located leading to the accessible toilet.
  • The ramp/slope is easy.
  • The ramp/slope is permanent.
  • There is a level landing at the top of the ramp/slope.

Standard Toilet(s)

  • Availability and Location of Standard Toilets
    • Standard toilet facilities are available.
  • Access to Standard Female and Male Toilet(s)
    • The female and male toilet facilities that were surveyed are located past the tea room and gift shop to the left.
    • The female and male toilets are approximately 62m (67yd 2ft) from the main entrance.
    • Inside the venue, there is level access to the female and male toilets.
    • An ambulant toilet cubicle with wall mounted grab rails is available.
    • Lighting levels are medium.
  • Baby Change Facilities
    • Baby change facilities are located within the venue.
    • Baby change facilities are located adjacent.
    • The height of the baby change table once extended is 93cm (3ft 1in).
    • Inside the venue, there is level access to the baby change facility.
  • Comments
    • There are further standard toilets and baby change opposite.
    • There is a high step to access the additional standard toilets.

Additional Info

  • Staff do receive disability awareness / equality training.
  • A bowl of water can be provided for an assistance dog.
  • The assistance dog toilet area is located in the car park area.
  • Comments
    • The only assistance dogs allowed at the venue are guide dogs.