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Harlow Mark Hall Library

The Stow, Harlow, Essex, CM20 3AP

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Access Guide

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Introduction

Location

  • The venue is situated outside the centre of the town.
  • This venue is situated in Harlow.
  • The venue is not situated on a road which has a steep gradient.
  • There is not a bus stop within 150m (164yds) of the venue.
  • The nearest mainline station is Harlow Mill.

Opening Times

  • Monday Closed.
  • Tuesday 13:00 - 17:00.
  • Wednesday 09:00 - 13:00.
  • Thursday 13:00 - 17:00.
  • Friday Closed.
  • Saturday 09:00 - 13:00.
  • Sunday Closed.

Parking

  • The venue does not have its own car park.

Outside Access (Main Entrance)

  • This information is for the entrance located at the front of the building.
  • There is level access into the venue.
  • The main door(s) open(s) automatically (away from you).
  • Second set of doors View
    • The automatic doors are push pad activated.
    • The door(s) is / are single (with a locked extension leaf).
    • The width of the door opening is 156cm (5ft 1in).

Inside Access

  • There is level access to the service(s).
  • This venue does not play background music.
  • Motorised scooters are allowed in public parts of the venue.
  • The lighting levels are bright.

Reception

  • The desk/counter is 7m (7yd 1ft) from the main entrance.
  • There is level access to the desk/counter from the entrance.
  • The desk/counter is medium height (77cm - 109cm).
  • The desk/counter has a low (76cm or lower) section.
  • The lighting levels are bright.
  • There is a hearing assistance system.
  • The type of system is a fixed loop.
  • Staff are trained to use the system.
  • There is a touch screen.
  • The touch screen is at a suitable height for a wheelchair user.

Library

  • This library does not have a regular supply of books in Braille.
  • This library does have a regular supply of books in large print.
  • This library does have a regular supply of books in audio format.
  • There is an ordering service.
  • The library does have computers with accessible software.
  • Accessible software includes Zoomtext.
  • Auxiliary aids are available for computer users.
  • A height adjustable chair is / are available.
  • Comments View
    • Page magnification software is available for computer users.
    • An audio catalogue of currently available audio books is available from the enquiries desk.
    • Access Tickets allowing free loans of audio books and DVDs are available to qualifying library users.

Accessible Toilet

  • There are not accessible toilets within this venue designated for public use.

Standard Toilet(s)

Additional Info

  • Staff do receive disability awareness / equality training.
  • Documents can be requested in Braille.
  • Documents can be requested in large print.
  • Staff are Text Relay aware.
  • Children are welcomed at the venue.
  • Comments View
    • Audio version of library welcome guide available on request.