You are on Location. Skip to the next section.

Location

• There is a bus stop within 150m (164yds) of the venue.

You are on Parking (Platform 4). Skip to the next section.

Parking (Platform 4)

• The venue does have its own car park.

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• Venue Car Park View
  • Parking is not free for all users.
  • Parking is not free for Blue Badge holders.
  • The car park is located on Station Approach.
  • The car park type is open air/surface.
  • There is/are 0 designated parking bay(s) within the car park.
  • The route from the car park to the entrance is accessible to a wheelchair user unaided.
  • The car park surface is tarmac.
  • The patron does not have to cross a road.
  • The car park does not have a height restriction barrier.
• Drop-off Point View
  • There is not a designated drop off point.

You are on Parking (Platform 1). Skip to the next section.

Parking (Platform 1)

• The venue does have its own car park.

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• Venue Car Park View
  • Parking is not free for all users.
  • Parking is free for Blue Badge holders.
  • The car park is located on Station Road.
  • The car park type is open air/surface.
  • Parking spaces for Blue Badge holders cannot booked in advance.
  • There is/are 5 designated parking bay(s) within the car park.
  • The dimensions of the designated parking bay(s) are 500cm x 600cm (16ft 5in x 19ft 8in).
  • The nearest designated bay is 15m (16yd 1ft) from the platform 1 entrance.
  • The furthest designated bay is 40m (43yd 2ft) from the platform 1 entrance.
  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
  • Assistance may be required because there is / are slopes/ramps.
  • The car park surface is tarmac.
  • The patron does not have to cross a road.
  • The car park does not have a height restriction barrier.
• Drop-off Point View
  • There is not a designated drop off point.

You are on Opening Times. Skip to the next section.

Opening Times

• The venue is open 24hrs.

You are on Outside Access (Platform 4 Entrance). Skip to the next section.

Outside Access (Platform 4 Entrance)

• This information is for the entrance located on Station Approach.
• There is not level access into the venue.
• There are no doors at this entrance.
• The door opening is 270cm (8ft 10in) wide.

You are on Level Change (Platform 4 Entrance). Skip to the next section.

Level Change (Platform 4 Entrance)

• There is a ramp or slope to access this service.
• The ramp or slope is located on the path leading to the entrance.

You are on Outside Access (Ticket Office Entrance). Skip to the next section.

Outside Access (Ticket Office Entrance)

• This information is for the entrance located on Station Approach.
• There is not level access into the venue.
• The main door(s) open towards you (pull).
• The doors are double width.
• The door(s) is / are light.
• The door opening is 130cm (4ft 3in) wide.

You are on Level Change (Ticket Office Entrance). Skip to the next section.

Level Change (Ticket Office Entrance)

• There is a ramp or slope to access this service.
• The ramp or slope is located in front of the entrance.

You are on Outside Access (Platform 1 Entrance). Skip to the next section.

Outside Access (Platform 1 Entrance)

• This information is for the entrance located in the car park.
• There is not level access into the venue.
• There are no doors at this entrance.
• The door opening is 120cm (3ft 11in) wide.

You are on Level Change (Platform 1 Entrance). Skip to the next section.

Level Change (Platform 1 Entrance)

• There is a ramp or slope to access this service.
• The ramp or slope is located to the right as you face the entrance.
• The ramp or slope is permanent.
• There is a level landing at the top of the ramp.
• The ramp does have handrails.
• The handrails are on both sides.
• The width of the ramp or slope is 120cm (3ft 11in).
• There is a / are step(s) to access this area / service.
• The step(s) is/are located to the right as you face the entrance.
• There is / are 4 step(s) to the area / service.
• There is not tactile paving at the top and bottom of the steps.
• The step(s) is/are clearly marked.
• The step(s) is / are medium height.
• The steps do have handrails.
• The handrails are on both sides.
• The ramp/slope does bypass the step(s).

You are on Counter (Ticket Office). Skip to the next section.

Counter (Ticket Office)

• The counter is 6m (6yd 1ft) from the entrance.
• There is level access to the counter from the entrance.
• There is is a touchscreen.
• The touch screen is at a suitable height for a wheelchair user.
• There is not a bell to attract attention.
• There is sufficient space to write or sign documents on the counter.
• The height of the counter is 90cm (2ft 11in).
• There is a lowered section.
• There is a hearing assistance system.
• The type of system is a fixed loop.
• The height of the counter is medium height (77cm - 109cm).
• Staff are trained to use the system.
• Lighting levels are medium.

You are on Train Station. Skip to the next section.

Train Station

• There are generally 4 member(s) of staff on duty.
• The station is staffed.
• There is not an office to obtain help.
• There is a ticket office.
• The ticket office is located by platform 4.
• The ticket office is 6m (6yd 1ft) from the ticket office entrance.
• The train companies operating from within this station are Thames Link & Great Northern.
• Please click here for access information for Thameslink.
• There is a taxi rank at the station.
• The taxi rank is located on Station Approach.
• The taxi rank is 10m (10yd 2ft) from the Station Approach entrance.
• Shops and services within the station include Harp News and Cravin Coffee Shop.
• All key concourse shops and services have level access.
• There are 4 platform(s) in the station.
• The platform(s) accessed by lift is / are 1-2-3-4.
• The platform(s) accessed by ramp / slope is / are 1-2.
• The platform(s) which can be accessed by either level access / ramps / lifts / stairclimber from inside the station is / are 1-2-3-4.
• The platform(s) which can be accessed by using alternative outside access entrances only is / are 1-2.

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• Additional Station Information View
  • Announcements on platforms are audio and visual.
  • Wider ticket barriers are available to access platforms.
  • Platforms which have tactile markings at the platform edge are 1-2-3-4.
  • There is a wheelchair available to borrow.
  • To borrow a wheelchair, contact member of staff.

You are on Footbridge - Platforms. Skip to the next section.

Footbridge - Platforms

• There is a footbidge with 15+ well marked, medium steps with landings and hand rails on both sides leading to all platforms.

You are on Lift. Skip to the next section.

Lift

• There is a lift for public use.
• The lift is located on all platforms.
• The lift is a standard lift.
• The lift is 18m (19yd 2ft) from the Station Approach entrance.
• Staff do not need to be notified for use of the lift.
• The clear door width is 90cm (2ft 11in).
• The dimensions of the lift are 160cm x 160cm (5ft 3in x 5ft 3in).
• There are separate entry and exit doors in the lift.
• There is not a mirror to aid reversing out of the lift.
• The lift does not have a visual floor indicator.
• The lift does have an audible announcer.
• The controls for the lift are within 90cm - 120cm from the floor.
• The lift does not have Braille markings.
• The lift does have tactile markings.
• The lighting level in the lift is medium.

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• Comments View
  • There are similar lifts on all platforms.

You are on Accessible Toilet. Skip to the next section.

Accessible Toilet

• There are not accessible toilets within this venue designated for public use.

You are on Standard Toilet(s). Skip to the next section.

Standard Toilet(s)

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• Availability and Location of Standard Toilets View
  • Standard toilet facilities are available.
• Access to Standard Female and Male Toilet(s) View
  • The female and male toilet facilities that were surveyed are located on platform 4.
  • The female and male toilets are 18m (19yd 2ft) from the Station Approach entrance.
  • Inside the venue, there is level access to the female and male toilets.
  • Lighting levels are medium.

You are on Additional Info. Skip to the next section.

Additional Info

• Staff do receive disability awareness / equality training.
• Documents can be requested in Braille.
• Documents can be requested in large print.
• A bowl of water can be provided for an assistance dog.
• A member of staff trained in BSL skills is not normally on duty.
• This service cannot be requested.
• Home visits / services are not available.