Access Guide
Location
- The venue is situated outside the centre of the town.
- The venue is not situated on a road which has a steep gradient.
- There is a bus stop within 150m (164yds) of the venue.
- The nearest mainline station is Dovercourt.
Opening Times (Term Time Only)
- Monday Closed.
- Tuesday 09:30 - 14:00.
- Wednesday 09:00 - 13:30.
- Thursday 09:00 - 15:30.
- Thursday 18:30 - 20:00.
- Friday Closed.
- Saturday Closed.
- Sunday Closed.
Parking
- The venue does have its own car park.
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Venue Car Park
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- Parking is free for all users.
- The car park type is open air/surface.
- Parking spaces for Blue Badge holders cannot booked in advance.
- There are 3 designated parking bay(s) within the car park.
- The dimensions of the designated parking bay(s) are 600cm x 350cm (19ft 8in x 11ft 6in).
- The nearest designated bay is 12m (13yd) from the main entrance.
- The furthest designated bay is 30m (33yd) from the main entrance.
- The route from the car park to the entrance is accessible to a wheelchair user with assistance.
- Assistance may be required because there is / are dropped kerbs.
- The car park surface is tarmac.
- There is a dropped kerb / non stepped access from the car park to the venue.
- The dropped kerb does not have tactile paving.
- The patron does not have to cross a road.
- The car park does not have a height restriction barrier.
Outside Access (Main Entrance)
- This information is for the entrance located at the front of the building.
- There is level access into the venue.
- The main doors open automatically.
- The doors are double width.
- The door opening is 140cm (4ft 7in) wide.
Reception
- The reception desk is 19m (21yd) from the main entrance.
- There is not level access to reception from the entrance.
- The reception desk is low height.
- The desk has a lowered section.
- Lighting levels are medium.
- There is a hearing assistance system.
- The type of system is a portable loop.
- Staff are trained to use system.
Inside Access
- There is level access to the service.
- There is a hearing assistance system.
- The system is a portable loop.
- Staff are trained to use the system.
- This venue does not play background music.
- Motorised scooters are welcomed in public parts of the venue.
- Lighting levels are bright.
- Customers can charge scooters or wheelchairs at the venue.
Level Change (Ground Floor - All Services)
- There are steps to access this area / service.
- The steps are located in the foyer, left as you enter.
- There is / are 6 step(s) to the area / service.
- Lighting levels at the steps are bright.
- The step(s) is/are clearly marked.
- The steps are medium.
- The steps do have handrails.
- The handrails are on both sides.
- There is a standard and / or platform lift to access this service.
Lift (Ground Floor - All Services)
- There is a lift for public use.
- The lift is located in the foyer area.
- The lift is a platform lift.
- The platform lift accesses a small level change.
- The lift is 8m (26ft 3in) from main entrance.
- Staff do not need to be notified for use of the lift.
- The dimensions of the lift are 85cm x 110cm (2ft 9in x 3ft 7in).
Level Change (1st Floor)
- There are steps to access this area / service.
- The steps are located in the 1st floor main corridor.
- There is / are 10 step(s) to the area / service.
- Lighting levels at the steps are bright.
- The step(s) is/are clearly marked.
- The steps are medium.
- The steps do have handrails.
- The handrails are on the left going up.
- There is a standard and / or platform lift to access this service.
Lift (1st Floor)
- There is a lift for public use.
- The lift is located in the 1st floor main corridor.
- The lift is a platform lift.
- The platform lift accesses a small level change.
- The lift is 16m (17yd) from main entrance.
- Staff do not need to be notified for use of the lift.
- The dimensions of the lift are 85cm x 110cm (2ft 9in x 3ft 7in).
Other Floors
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Steps
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- The floors which are accessible by stairs are G-1-2.
- There are 15+ steps between floors.
- The steps are clearly marked.
- The steps are medium.
- The steps do have handrails.
- The steps have a handrail on both sides.
- There is a landing.
- The lighting level is medium.
Lift
- There is a lift for public use.
- The lift is located in the foyer area.
- The lift is a platform lift.
- The floors which are accessible by this lift are G-1-2.
- The lift is 2m (6ft 7in) from main entrance.
- Staff do not need to be notified for use of the lift.
- The clear door width is 88cm (2ft 11in).
- The dimensions of the lift are 110cm x 130cm (3ft 7in x 4ft 3in).
- There are not separate entry and exit doors in the lift.
- There is not a mirror to aid reversing out of the lift.
- The controls for the lift are not within reach for a wheelchair user.
- The controls are 100cm from the ground.
- The lift controls do have Braille markings.
- The lift controls do have tactile markings.
- The lighting level in the lift is medium.
Accessible Toilet (Ground Floor)
- There are accessible toilets within this venue designated for public use.
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Location and Access
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- The toilet is not for the sole use of disabled people.
- There is pictorial signage on or near the toilet door.
- The accessible toilet is 25m (27yd 1ft) from the main entrance.
- The accessible toilet is located on the raised section of the ground floor, on the left as you enter.
- There is level access to the accessible toilet.
- This is by lift.
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Features and Dimensions
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- This is a unisex toilet.
- A key is not required for the accessible toilet.
- The door opens outwards.
- The door is locked by a twist lock.
- The width of the accessible toilet door is 98cm (3ft 3in).
- The door weight is heavy.
- The dimensions of the accessible toilet are 120cm x 220cm (3ft 11in x 7ft 3in).
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the right.
- The lateral transfer space is 65cm (2ft 2in).
- There is a dropdown rail on the transfer side.
- There is a flush on the transfer side.
- The tap type is lever.
- There is a mixer tap.
- The emergency alarm is fully functional.
- It is not a push button style of alarm.
- Disposal facilities are not available in the cubicle.
- There is not a coat hook.
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Position of Fixtures
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- Wall mounted rails are available.
- As you face the toilet the wall mounted grab rails are on both sides.
- There is not a shelf within the accessible toilet.
- There are mirrors.
- Mirrors are placed at a lower level or at an angle for ease of use.
- The height of the toilet seat above floor level is 48cm (1ft 7in).
- There is not a hand dryer.
- There is a towel dispenser.
- The towel dispenser cannot be reached from seated on the toilet.
- The towel dispenser is not placed higher than 100cm (3ft 3in).
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- There is a sink.
- The sink can be reached from seated on the toilet.
- The sink is not placed higher than 74cm (2ft 5in).
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Colour Contrast and Lighting
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- The contrast between the external door and wall is good.
- There is a high colour contrast between the internal door and wall.
- The contrast between the grab rails and wall is good.
- There is a good colour contrast between the dropdown rail(s) and wall.
- The contrast between the walls and floor is good.
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Comments
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- There is an additional accessible toilet on the 1st floor, to the left as you exit the lift.
- The toilet has the same specifications except that the lateral transfer space (80cm) is to the left and there are disposable facilities.
Standard Toilet(s)
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Access to Standard Female and Male Toilet(s)
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- The female and male toilets are located on the raised section of the foyer.
- The female and male toilets are 12m (13yd) from the main entrance.
- Inside the venue, there is level access to the female and male toilet.
- This is by lift.
- Lighting levels are bright.
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Comments
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- There are additional standard toilets on the 1st floor, to the left as you exit the lift.
Additional Info
- Staff do receive disability awareness / equality training.
- Documents can be requested in Braille.
- Documents can be requested in large print.
- A member of staff trained in BSL skills is not generally on duty.
- This service can be requested.
- Home visits / services are not available.