Skip to main content

Hatfield Leisure Centre

Travellers Lane, Hatfield, Hertfordshire, AL10 8TJ

View Accessibility Symbols

Accessibility Symbols

For more information about what these symbols mean, view our Accessibility Symbols Guide.

Close this popup window.

Access Guide

Show Easy Read

Introduction

  • Services / facilities within the building include a dance studio, an activity studio, main hall, squash courts and a fitness suite.
  • Services / facilities within the grounds include all weather pitches.

Location

  • There is a bus stop within 150m (164yds) of the venue.
  • The nearest National Rail station is Hatfield.

Opening Hours

Parking

  • The venue does have its own car park.
  • Venue Car Park View
    • Parking is free for all users.
    • The car park is located in front of the venue.
    • The car park type is open air/surface.
    • Parking spaces for Blue Badge holders cannot booked in advance.
    • There is/are 4 Blue Badge parking bay(s) within the car park.
    • The dimensions of the Blue Badge parking bay(s) are 350cm x 365cm (11ft 6in x 11ft 12in).
    • The nearest Blue Badge bay is 45m (49yd 8in) from the main entrance.
    • The furthest Blue Badge bay is 56m (61yd 9in) from the main entrance.
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is/are uneven surfaces.
    • The car park surface is tarmac.
    • There is not a road to cross between the car park and the entrance.
    • The car park does not have a height restriction barrier.
  • Drop-off Point View
    • There is not a designated drop off point.
  • Comments View
    • There are several parent and children bays available within this car park.

Outside Access (Main Entrance)

  • Entrance View
    • This information is for the entrance located at the front of the venue within the car park.
    • There is ramped/sloped or stepped access at this entrance.
    • There is not a bell/buzzer.
    • There is not an intercom.
    • The main door(s) open(s) automatically (towards you).
    • The door(s) is/are double width.
    • The width of the door opening is 145cm.
    • There is a small lip on the threshold of the entrance, with a height of 2cm or below.
    • There is a second set of doors.
    • The door(s) open(s) automatically (towards you).
    • The door(s) is/are double width.
    • The width of the door opening is 145cm.
    • There is a small lip on the threshold of the entrance, with a height of 2cm or below.
  • Ramp/Slope View
    • The ramp/slope is located to the left as you face the venue.
    • The gradient of the ramp/slope is slight.
    • The ramp/slope is permanent.
    • There is a level landing at the top of the ramp/slope.
    • There is not a/are not handrail(s) at the ramp.
    • The width of the ramp/slope is 120cm (3ft 11in).
    • The ramp/slope does bypass the step(s).
  • Step(s) View
    • The step(s) is/are located in front of the entrance.
    • There is/are 4 step(s).
    • The step(s) is/are clearly marked.
    • The height of the step(s) is/are not between 15cm and 18cm.
    • The height of the step(s) is/are 14cm.
    • There is a/are handrail(s) at the step(s).
    • The handrail(s) is/are on both sides.
    • Handrails are at the recommended height (90cm-100cm).
    • Handrails do cover the flight of stairs throughout its length.
    • Handrails are easy to grip.
    • Handrails do extend horizontally beyond the first and last steps.

Reception

  • The desk/counter is 5m (5yd 1ft) from the main entrance.
  • There is level access to the desk/counter from the entrance.
  • The desk/counter is medium height (77cm - 109cm).
  • The desk/counter does not have a low (76cm or lower) section.
  • The lighting levels are good.
  • There is not a hearing assistance system.
  • Comments View
    • The security gate in the reception area opens automatically away from you to a width of 98cm.
    • There are also touch screens available to sign in and these are 115cm high.

Inside Access

  • There is level access to the service(s).
  • There is a hearing assistance system.
  • The system is a portable loop.
  • Staff are not trained to use the system.
  • The hearing assistance system was not tested at the time of the survey.
  • This venue does play background music.
  • Music is played in the reception, exercise studios and fitness suite.
  • Motorised scooters are welcomed in public parts of the venue.
  • The lighting levels are good.

Ground Floor - Studios and Squash Courts

  • The studio rooms and squash courts are located on the ground floor, to the left of the reception.
  • Studios 1 and 2
  • The double doors are open away from you (push), are heavy and open to a width of 146cm.
  • The flooring surface is wood and lighting levels are adjustable.
  • Squash Courts 1 and 2
  • The single doors open towards you (pull), are heavy and open to a width of 80cm.
  • The flooring surface is wood and the lighting levels are good.
  • Sports hall
  • The single door opens towards you (pull), is heavy and opens to a width of 81cm.
  • There is also a raised seating area, that has 2 steps which are 21cm high.

Ground Floor - Shapemaster Room

  • The shapemaster room is located on the ground floor, beyond the reception desk to the right.
  • The double doors open away from you (push), are heavy and open to a width of 146cm.
  • There is a seating area to the right as you enter the room.
  • There are 12 power assisted exercise machines available to provide an all body workout specifically designed for those who want to get some exercise, get fit, tone up, lose inches and increase mobility.
  • A member of staff is available if you require assistance.

Accessible Toilet (Ground Floor - Left Transfer)

  • Accessible toilet facilities are available.
  • Location and Access View
    • There is tactile, pictorial and written text signage on or near the toilet door.
    • This accessible toilet is approximately 11m (12yd 1in) from the main entrance.
    • The accessible toilet is located off the main corridor.
    • There is level access to this accessible toilet.
  • Features and Dimensions View
    • This is a shared toilet.
    • A key is not required for the accessible toilet.
    • The door opens outwards.
    • The door is locked by a locking handle.
    • The width of the accessible toilet door is 78cm (2ft 7in).
    • The door may be difficult to open.
    • The dimensions of the accessible toilet are 188cm x 230cm (6ft 2in x 7ft 7in).
    • There is sufficient turning space in the cubicle for a wheelchair user.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the left.
    • The lateral transfer space is 114cm (3ft 9in).
    • There is a dropdown rail on the transfer side.
    • There is a flush, however it is not on the transfer side.
    • The tap type is lever.
    • There is a mixer tap.
    • There is an emergency alarm.
    • The emergency pull cord alarm is fully functional.
    • Disposal facilities are available in the cubicle.
    • There is a/are sanitary and general domestic waste disposal units.
    • There is a/are coat hook(s).
    • There are coat hooks in the toilet at 141cm and 149cm from the floor.
  • Position of Fixtures View
    • Wall mounted grab rails are available for the toilet.
    • As you face the toilet the wall-mounted grab rails are on both sides.
    • There is not a shelf within the accessible toilet.
    • There is a mirror.
    • Mirrors are placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 49cm (1ft 7in).
    • There is a hand dryer.
    • The hand dryer cannot be reached from seated on the toilet.
    • The hand dryer is not placed higher than 100cm (3ft 3in).
    • There is a towel dispenser.
    • The towel dispenser can be reached from seated on the toilet.
    • The towel dispenser is not placed higher than 100cm (3ft 3in).
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a wash basin.
    • The wash basin can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is good.
    • There is a high colour contrast between the internal door and wall.
    • The contrast between the wall-mounted grab rail(s) and wall is good.
    • There is a good colour contrast between the dropdown rail(s) and wall.
    • The contrast between the walls and floor is good.
    • The lighting levels are good.
  • Baby Change Facilities View
    • Baby change facilities are located within the venue.
    • Baby change facilities are located within the accessible toilet.
    • The height of the baby change table once extended is 85cm (2ft 9in).

Standard Changing Room (Ground Floor - Female)

  • There is a/are standard changing room(s) available.
  • The standard changing room(s) is/are approximately 12m (13yd 4in) from the main entrance.
  • The standard changing room(s) is/are approximately 10m (10yd 2ft) from the reception desk.
  • The standard changing room(s) is/are approximately 3m (3yd 10in) from the sports hall.
  • The standard changing room(s) surveyed is/are located off the main corridor.
  • There is level access to the standard changing room(s).
  • Shower facilities are available within the changing room(s).
  • There is level access to the shower facilities.
  • Comments View
    • Standard toilets are also located within the changing room.

Accessible Shower (Ground Floor - Female Standard Changing Room)

  • Accessible shower facilities are available.
  • The accessible shower(s) surveyed is/are located in the standard female changing room.
  • The facilities available in the accessible shower(s) include; an adjustable shower head, handrails and a flip-down seat.
  • The height of the seat is 50cm (1ft 8in).
  • Other facilities available include; dropdown rails and a pull cord alarm.
  • There is level access to the services from the accessible shower facilities.
  • Comments View
    • The entrance to the accessible shower cubicle is a push door, which is easy to open and 81cm wide.

Standard Changing Room (Ground Floor - Male)

  • There is a/are standard changing room(s) available.
  • The standard changing room(s) is/are approximately 5m (5yd 1ft) from the main entrance.
  • The standard changing room(s) is/are approximately 3m (3yd 10in) from the reception desk.
  • The standard changing room(s) is/are approximately 15m (16yd 1ft) from the sports hall.
  • The standard changing room(s) surveyed is/are located off the main corridor.
  • There is level access to the standard changing room(s).
  • Shower facilities are available within the changing room(s).
  • There is not level access to the shower facilities.
  • The shower cubicle(s) / area is / are accessed via a shallow step.
  • Comments View
    • Standard toilets are also located within the changing room.

Accessible Shower (Ground Floor - Male Standard Changing Room)

  • Accessible shower facilities are available.
  • The accessible shower(s) surveyed is/are located in the standard male changing room.
  • The facilities available in the accessible shower(s) include; an adjustable shower head, handrails and a flip-down seat.
  • The height of the seat is 50cm (1ft 8in).
  • Other facilities available include; dropdown rails and a pull cord alarm.
  • There is level access to the services from the accessible shower facilities.
  • Comments View
    • The entrance to the accessible shower cubicle is a pull door, which is easy to open and 94cm wide.
    • There is then a bench available and then another opening that is 84cm wide to access the shower.

Other Floors

  • Steps View
    • The floors which are accessible by stairs are G, 1.
    • There are 15+ steps between floors.
    • The steps are clearly marked.
    • The steps are medium height (11cm - 17cm).
    • The steps do have handrails.
    • The steps have a handrail on both sides.
    • There is a landing.
    • The lighting levels are good.

Lift

  • There is a lift for public use.
  • The lift is located before the reception to the right.
  • The lift is a standard lift.
  • The floors which are accessible by this lift are G and 1.
  • The lift is approximately 4m (4yd 1ft) from the main entrance.
  • Staff do need to be notified for use of the lift.
  • The clear door width is 88cm (2ft 11in).
  • The dimensions of the lift are 100cm x 130cm (3ft 3in x 4ft 3in).
  • There are not separate entry and exit doors in the lift.
  • There is not a mirror to aid reversing out of the lift.
  • The lift does not have a visual floor indicator.
  • The lift does not have an audible announcer.
  • The controls for the lift are within 90cm - 120cm from the floor.
  • The lift does not have Braille markings.
  • The lift does have tactile markings.
  • The lighting level in the lift is good.

Fitness Suite (First Floor)

  • Access to Fitness Suite View
    • The fitness suite is located on the first floor.
    • The fitness suite is 1m (3ft 3in) from the lift.
    • There is step free access to the fitness suite.
    • Level access is by lift.
    • There are not doors into the fitness suite.
  • Fitness Suite (General) View
    • Staff receive no training in assisting disabled people.
    • Equipment suitable for mobility or sensory impaired users includes the treadmill, arm cycle, cycle and free weights.
    • A portable hearing assistance system is available for induction.
    • Staff are not trained to use the portable hearing assistance system.
    • The hearing assistance system was not tested at the time of the survey.
    • There is clear manoeuvring space between equipment.
    • There is level access to all of the equipment.
  • Comments View
    • The lift opens into the fitness suite.

Accessible Toilet (First Floor - Right Transfer)

  • Accessible toilet facilities are available.
  • Location and Access View
    • There is tactile, pictorial and written text signage on or near the toilet door.
    • This accessible toilet is approximately 18m (19yd 2ft) from the lift.
    • The accessible toilet is located on the first floor.
    • There is level access to this accessible toilet.
    • This is by lift.
  • Features and Dimensions View
    • This is a shared toilet.
    • A key is required for the accessible toilet.
    • The key is a radar key.
    • The key can be obtained from reception.
    • The door opens outwards.
    • The door is locked by a locking handle.
    • The width of the accessible toilet door is 90cm (2ft 11in).
    • The door is easy to open.
    • The dimensions of the accessible toilet are 190cm x 186cm (6ft 3in x 6ft 1in).
    • There is not sufficient turning space in the cubicle for a wheelchair user.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 112cm (3ft 8in).
    • There is a dropdown rail on the transfer side.
    • There is a flush on the transfer side.
    • The tap type is lever.
    • There is a mixer tap.
    • There is an emergency alarm.
    • The emergency pull cord alarm is fully functional.
    • Disposal facilities are available in the cubicle.
    • There is a/are sanitary and general domestic waste disposal units.
    • There is not a/are not coat hook(s).
  • Position of Fixtures View
    • Wall mounted grab rails are available for the toilet.
    • As you face the toilet the wall-mounted grab rails are on both sides.
    • There is not a shelf within the accessible toilet.
    • There is a mirror.
    • Mirrors are not placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 49cm (1ft 7in).
    • There is a hand dryer.
    • The hand dryer cannot be reached from seated on the toilet.
    • The hand dryer is placed higher than 100cm (3ft 3in).
    • The height of the hand dryer is 105cm (3ft 5in).
    • There is not a towel dispenser.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a wash basin.
    • The wash basin can be reached from seated on the toilet.
    • The wash basin is placed higher than 74cm (2ft 5in).
    • The height of the wash basin is 82cm (2ft 8in).
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is good.
    • There is a high colour contrast between the internal door and wall.
    • The contrast between the wall-mounted grab rail(s) and wall is good.
    • There is a good colour contrast between the dropdown rail(s) and wall.
    • The contrast between the walls and floor is good.
    • The lighting levels are good.

Standard Toilet(s) (First Floor)

Additional Info

  • Documents are not available in Braille.
  • Documents are not available in large print.
  • A bowl of water can be provided for an assistance dog.
  • A member of staff trained in BSL skills is not normally on duty.