Access Guide
Getting Help and Assistance
- There is a member of staff available for help and assistance.
- Staff do not receive disability awareness/equality training.
- There is not a member of staff trained in British Sign Language.
- The alternative formats documents can be provided in include: large print on request.
- Water bowls for assistance dogs are available.
- There are not mobility aids available.
Getting Here
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By Road
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- Wincanton Racecourse is situated on the B3081 between Wincanton and Bruton. The B3081 is just off the A303. It is 37 miles south of Bristol and 38 miles north of Bournemouth. From Bournemouth, follow the signs towards Blandford on the A350. Continue on the A350 until the traffic lights north of Blandford. At the traffic lights turn left towards Sturminster Newton on the A357. Take the A357 and continue through numerous villages. Bypass Sturminster Newton, remaining on the A357 and then follow the signs to Stalbridge and Wincanton. As you come into Wincanton town centre the racecourse is signposted and is on the B3081 towards Bruton. From Bristol follow the signs for Shepton Mallet on the A37 and at Shepton Mallet follow signs to Castle Cary and Wincanton on the A371. Follow the signs for Wincanton town centre and the racecourse is approximately 1 mile from the town on the B3081, on the left hand side.
- There is free parking at the racecourse and places allocated for disabled drivers are available in all car parks. For those who wish to park on the rails, parking is available in this area on every raceday. The on-the-day cost to park is £6 per car (£8 on feature days) plus a Grandstand ticket for each occupant. On Boxing Day the cost is £10 per car plus a course enclosure entry ticket at £12 per person. This does not allow access to the parade ring but upgrades are possible on the day subject to availability.
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By Bus
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- There is not a bus stop within 150 metres of the venue.
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By Train
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- The nearest Railway Station is Templecombe.
- There is a raceday courtesy bus service from Templecombe to the racecourse and it meets the train from Waterloo before racing and returns to the station at the end of the day. Times vary according to the train timetable and race times but can be found on the fixture's page in the run up to the day. Other stations in the area are Castle Cary, which is on the Paddington-Bristol line and is 8 miles north of Wincanton, and Bruton which is on the same line and is approximately 4 miles from Wincanton.
Outside Access (Lower Ground Floor - Accessible Entrance - Lift Access)
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Entrance
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- This information is for the entrance located off the Pavilion Paddock.
- The entrance area/door is clearly signed.
- There is ramped/sloped access at this entrance.
- There is not a canopy or recess which provides weather protection at this entrance.
- The entrance door(s) does/do contrast visually with its immediate surroundings.
- The main door(s) open(s) towards you (pull).
- The door(s) is/are double width.
- The door(s) is/are easy to open.
- The width of the door opening is 140cm.
- There is a small lip on the threshold of the entrance, with a height of 2cm or below.
- There is a member of staff available for assistance at this entrance.
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Ramp/Slope
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- The ramp/slope is located leading to the entrance.
- The gradient of the ramp/slope is slight.
- The ramp/slope is permanent.
Other Floors (First Floor - Third Floor)
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Stairs
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- Stairs can be used to access other floors.
- The stairs are for public use.
- The stairs are located to the left when entering the First Floor Entrance.
- The stairs are approximately 2m from the First Floor Entrance.
- The stairs are clearly visible from the entrance.
- There are manual doors to access the stairwell from the first floor upwards.
- The floors which are accessible by stairs are 1, 2 and 3.
- There are 15+ steps between floors.
- The height of the step(s) is/are between the recommended 15cm and 18cm.
- The height of the step(s) is/are 17cm.
- The going of the step(s) is/are not between the recommended 30cm and 45cm.
- The steps are clearly marked.
- There is a/are handrail(s) at the step(s).
- The steps have a handrail on both sides.
- Handrails are at the recommended height (90cm-100cm).
- Handrails do cover the flight of stairs throughout its length.
- Handrails are easy to grip.
- Handrails do not extend horizontally beyond the first and last steps.
- There is a landing.
- Clear signs indicating the facilities on each floor are not provided on landings.
- The lighting levels at the steps are good.
Lift
- There is a lift for public use.
- The lift is located to the right when entering the Lower Ground Floor - Accessible Entrance.
- Signs indicating the location of the lift are not available from the entrance.
- The lift is approximately 5m (5yd 1ft) from the Lower Ground Floor - Accessible Entrance.
- The lift is a standard lift.
- A member of staff does not need to be notified for use of the lift.
- The floors which are accessible by this lift are G, 1, 2 and 3.
- Clear signs indicating the facilities on each floor are not provided on lift lobby landings.
- There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.
- Lift doors do not contrast visually with lift lobby walls.
- The external controls for the lift are within 90cm - 110cm from the floor.
- The colour contrast between the external lift controls and the control plate is high.
- The colour contrast between the external lift control plate and the wall is High.
- The clear door width is 80cm (2ft 7in).
- The dimensions of the lift are 108cm x 140cm (3ft 7in x 4ft 7in).
- There are no separate entry and exit doors in the lift.
- There is a mirror to aid reversing out of the lift.
- There is a list of floor services available within the lift.
- The lift does have a visual floor indicator.
- The lift does have an audible announcer.
- The internal controls for the lift are within 90cm - 120cm from the floor.
- There is not a hearing loop system.
- The lift does not have Braille markings.
- The lift does have tactile markings.
- The lighting levels in the lift are good.
Outside Access (First Floor Entrance)
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Entrance
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- This information is for the entrance located on the Hatherleigh Building.
- The entrance area/door is clearly signed.
- There is stepped access at this entrance.
- There is not a canopy or recess which provides weather protection at this entrance.
- The entrance door(s) does/do contrast visually with its immediate surroundings.
- The main door(s) open(s) towards you (pull).
- The door(s) is/are double width but one door is locked.
- The door(s) is/are easy to open.
- The width of the door opening is 70cm.
- There is a small lip on the threshold of the entrance, with a height of 2cm or below.
- There is a member of staff available for assistance at this entrance.
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Step(s)
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- The step(s) is/are located leading up to the entrance.
- There is/are 12 step(s).
- The step(s) is/are not clearly marked.
- The height of the step(s) is/are between 15cm and 18cm.
- The height of the step(s) is/are 16cm.
- The going of the step(s) is/are between 30cm and 45cm.
- There is a/are handrail(s) at the step(s).
- The handrail(s) is/are on both sides of the step(s).
- Handrails are not at the recommended height (90cm-100cm).
- Handrails do cover the flight of stairs throughout its length.
- Handrails are easy to grip.
- Handrails do not extend horizontally beyond the first and last steps.
Getting Around (Third Floor - Executive Boxes Corridor)
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Access
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- There is step-free access throughout the third floor.
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Circulation
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- There are not doors in corridors/walkways which have to be opened manually.
- The type of flooring in corridors/walkways is carpet.
- Handrails with a rounded or oval profile are not provided in corridors/walkways.
- There is high colour contrast between the walls and floor in all corridors/walkways.
- There are no seats/chairs at regular intervals.
- The lighting levels are good.
- Access to other floors/levels is via stairs and lift.
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Signage
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- Wayfinding signage is provided.
- The colour, design and typeface of signs is consistent throughout the building.
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Safe Place(s)
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- There is not a designated place of safety which can be used by people with dementia, autism or learning disabilities.
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Audio
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- This venue does not play background music in public areas.
- There is not a hearing assistance system in the public areas of the building.
Counter (Betting Counter)
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Counter
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- The counter is located on the corridor, leading to the Executive Boxes.
- The counter is approximately 7m (7yd 1ft) from the lift.
- Clear signage for the counter is not visible from the lift.
- There is step-free access to the counter.
- There are no windows, TVs, glazed screens or mirrors behind the counter which could adversely affect the ability of someone to lip read.
- The counter is placed in front of a plain background.
- The lighting levels at the counter are good.
- There is sufficient space to write or sign documents on the counter.
- There is not a lowered section of the counter.
- The counter is staffed.
- There is not a hearing assistance system at the counter.
- The type of flooring in this area is carpet.
Executive Boxes (Box 1 - Third Floor)
- The boxes are located on the third floor of the Hatherleigh Stand.
- There are 7 boxes on this floor.
- The box surveyed was Number 1 - Brown Jack.
- Some of the other boxes in this stand/area have a different layout.
- There is step-free access to this area.
- There is a/are single, heavy manual door(s) to access this area.
- The door opening width(s) is/are 75cm+ for the room(s).
- There is step-free access within this area.
- There is ample room for a wheelchair user to manoeuvre.
- The type of flooring in this area is carpet.
- There is flooring which includes patterns or colours which could be confusing or look like steps or holes to some people.
- The lighting levels are good.
- The clear floor space beneath tables in the room(s) is 70cm.
- No tables are permanently fixed.
- No chairs are permanently fixed.
- No chairs have armrests on both sides.
- The type of service provided in this box can vary.
- There is a single, heavy, manual door with an opening width of 75cm+ for access to the pitch viewing area.
- The box can be hired for private functions on non race days. There is a 13cm step leading on to the viewing area. The viewing balcony is 90cm wide and there is no seating available.
Executive Boxes (Executive Box 7 - Third Floor)
- The boxes are located on the third floor of the Hatherleigh Stand.
- There are 7 boxes on this floor.
- The box surveyed was Number 7 - Kribensis.
- The other boxes in this stand/area have a similar layout.
- There is step-free access to this area.
- There is a/are single, heavy manual door(s) to access this area.
- The door opening width(s) is/are 75cm+ for the room(s).
- There is step-free access within this area.
- There is not ample room for a wheelchair user to manoeuvre.
- The type of flooring in this area is carpet.
- There is flooring which includes patterns or colours which could be confusing or look like steps or holes to some people.
- The lighting levels are good.
- The clear floor space beneath tables in the room(s) is 75cm.
- No tables are permanently fixed.
- No chairs are permanently fixed.
- No chairs have armrests on both sides.
- The type of service provided in this box can vary.
- There is a single, heavy, manual door with an opening width of 75cm+ for access to the pitch viewing area.
- There is not designated seating for wheelchair users in the pitch viewing area.
- There is a 13cm step leading on to the viewing area. The viewing balcony is only 90cm wide and there is no seating available.
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Comments
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- Executive Boxes 3 and 4 can be connected by opening a set of double doors.
Toilet with Adaptations (Lower Ground Floor)
- There is not an/are not accessible toilet(s) for public use.
- The nearest accessible toilet(s) is/are located on the lower ground floor of the Hatherleigh Stand.
Standard Toilet(s) (Executive Boxes - Third Floor)
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Access to Standard Female Toilet(s)
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- The female toilet facilities that were surveyed are located on the Executive Boxes corridor, opposite Box number 2.
- The female toilet(s) is/are approximately 12m (13yd 4in) from the lift.
- There is step-free access into the female toilet(s).
- There is written text signage on or near the toilet door.
- An ambulant toilet with wall-mounted grab rails is available.
- There are vertical and horizontal grab rails on the right hand side only.
- There is not a lowered wash basin.
- The wash basin(s) tap type is push.
- There is a flashing fire alarm beacon within the toilets.
- Lighting levels are good.
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Access to Standard Male Toilet(s)
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- The male toilet facilities that were surveyed are located on the Executive Boxes corridor, opposite Box number 3.
- The male toilet(s) is/are approximately 8m (8yd 2ft) from the lift.
- There is step-free access into the male toilet(s).
- There is written text signage on or near the toilet door.
- There is not a lowered urinal.
- An ambulant toilet with wall-mounted grab rails is available.
- There are vertical and horizontal grab rails on the left hand side only.
- There is a lowered wash basin.
- The height of the lowered wash basin is 80cm.
- There are no vertical wall-mounted grab rails at the lowered wash basin.
- The wash basin(s) tap type is push.
- There is a flashing fire alarm beacon within the toilets.
- Lighting levels are good.
Related Access Guides
- To view other AccessAble Detailed Access Guides that are related to this one please use the links below.
- Getting around the Racecourse link (new tab) - click here
- Hatherleigh Stand - First Floor link (new tab) - click here
- Hatherleigh Stand - Second Floor link (new tab) - click here