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Haverhill Leisure Centre

Ehringhausen Way, Haverhill, Suffolk, CB9 0ER

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Access Guide

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Introduction

  • Services / facilities within the building include a swimming pool, gym, tennis courts, sunbeds, sauna and steam rooms and a cafe.
  • Services / facilities within the grounds include football and hockey pitches.

Opening Times

  • Monday 06:00 - 22:00.
  • Tuesday 06:00 - 22:00.
  • Wednesday 06:00 - 22:00.
  • Thursday 06:00 - 22:00.
  • Friday 06:00 - 22:00.
  • Saturday 08:00 - 18:00.
  • Sunday 08:00 - 18:00.

Location

  • The venue is situated within the centre of the town.
  • This venue is situated in Haverhill.
  • There is a bus stop within 150m (164yds) of the venue.
  • The venue is not situated on a road which has a steep gradient.
  • The nearest mainline station is Cambridge.

Parking

  • The venue does have its own car park.
  • Venue Car Park View
    • Parking is not free for all users.
    • Parking is not free for Blue Badge holders.
    • The car park type is open air/surface.
    • Parking spaces for Blue Badge holders do not need to be booked in advance.
    • There is/are 10+ designated parking bay(s) within the car park.
    • The dimensions of the designated parking bay(s) are 250cm x 450cm (8ft 2in x 14ft 9in).
    • The nearest designated bay is 3m (3yd 10in) from the main entrance.
    • The furthest designated bay is 60m (65yd 1ft) from the main entrance.
    • The route from the car park to the entrance is accessible to a wheelchair user unaided.
    • The car park surface is tarmac.
    • The patron does not have to cross a road.
    • The car park does not have a height restriction barrier.
  • Drop off Point View
    • There is not a designated drop off point.

Outside Access (Main Entrance)

  • This information is for the entrance located at the front of the building.
  • There is level access into the venue.
  • The main door(s) open(s) automatically.
  • The door(s) is / are double.
  • The width of the door opening is 150cm (4ft 11in).
  • Second set of doors View
    • There is a second set of doors.
    • The door(s) open(s) automatically.
    • The door(s) is / are single.
    • The width of the door opening is 100cm (3ft 3in).

Reception

  • The reception desk is 3m (9ft 10in) from the main entrance.
  • There is level access to reception from the entrance.
  • The reception desk is medium height.
  • The desk has a lowered section.
  • Lighting levels are medium.
  • There is a hearing assistance system.
  • The type of system is a fixed loop.
  • Staff are trained to use system.

Inside Access

  • There is level access to the service.
  • There is not a hearing assistance system.
  • This venue does not play background music.
  • Motorised scooters are allowed in public parts of the venue.
  • Lighting levels are varied.

Other Floors

  • Steps View
    • The floors which are accessible by stairs are G-1.
    • There are 15+ steps between floors.
    • The steps are clearly marked.
    • The steps are medium.
    • The steps do have handrails.
    • The steps have a handrail on both sides.
    • There is a landing.
    • The lighting level is bright.

Lift

  • There is a lift for public use.
  • The lift is located to the left of the venue.
  • The floors which are accessible by this lift are G-1.
  • The lift is 25m (27yd) from main entrance.
  • Staff do not need to be notified for use of the lift.
  • The clear door width is 85cm (2ft 9in).
  • The dimensions of the lift are 110cm x 130cm (3ft 7in x 4ft 3in).
  • There are not separate entry and exit doors in the lift.
  • There is a mirror to aid reversing out of the lift.
  • The lift does have a visual floor indicator.
  • The lift does have an audible announcer.
  • The controls for the lift are within reach for a wheelchair user.
  • The lift controls do not have Braille markings.
  • The lift controls do have tactile markings.
  • The lighting level in the lift is bright.

Eating and Drinking

  • The following information is for the cafe.
  • The bar does serve food.
  • Full table service is not available.
  • Food or drinks are ordered from the service counter.
  • Food or drinks can be brought to the table.
  • There is not a lowered section at the counter.
  • No tables are permanently fixed.
  • No chairs are permanently fixed.
  • Some chairs have armrests.
  • The nearest table is approximately 4m (4yd 1ft) from the cafe entrance.
  • The distance between the floor and the lowest table is 45cm (1ft 6in).
  • The distance between the floor and the highest table is 74cm (2ft 5in).
  • There is ample room for a wheelchair user to manoeuvre.
  • Plastic / takeaway cups are not available.
  • Plastic / takeaway cutlery is not available.
  • Drinking straws are not available.
  • Menus are hand held only.
  • Menus are not available in Braille.
  • Menus are not available in large print.
  • The type of food served here is hot and cold snacks only.

Swimming Pool

  • There is level access from the changing area to the swimming pool.
  • There is not a ramped entrance into the water.
  • There is a wet side chair available.
  • There is a hoist for wheelchair users to access the water.
  • The hoist is manual.
  • There are steps into the swimming pool.
  • There are 5 steps.
  • There is not a ladder type entrance into the water.

Fitness Suite

  • Access to Fitness Suite View
    • The fitness suite is located to the rear of the venue.
    • The fitness suite is 40m (44yd) from the main entrance.
    • There are doors into the fitness suite.
    • The doors open away from you (push).
    • The doors are heavy.
    • The opening is 90cm (2ft 11in) wide.
  • IFI Accredited Fitness Suite View
    • A portable hearing loop is available for induction.
    • Staff are trained to use the portable hearing loop.
    • There is clear manoeuvring space between equipment.
    • There is level access to all of the equipment.
  • Fitness Suite (General) View
    • Staff receive some training in assisting disabled people.
    • Training provided is FIA Trained Manager.
    • Equipment suitable for mobility or sensory impaired users includes a chair and hoist.
    • A portable hearing loop is available for induction.
    • Staff are trained to use the portable hearing loop.
    • There is clear manoeuvring space between equipment.
    • There is level access to all of the equipment.

Accessible Changing Room (Wet Side)

  • There are accessible changing rooms available.
  • The accessible changing rooms are located to the left of the venue.
  • The accessible changing room is 50m (55yd) from the main entrance.
  • The accessible changing room is 4m (13ft 1in) from the swimming pool.
  • The accessible changing room is 40m (44yd) from the reception desk.
  • The dimensions of the accessible changing room are 230cm x 270cm (7ft 7in x 8ft 10in).
  • The facilities available in the accessible changing room are a wheel in shower, handrails, a changing table and a ceiling tracking hoist.
  • There is level access to the changing room.

Accessible Changing Room (Dry Side)

  • There are accessible changing rooms available.
  • The accessible changing rooms are located behind reception.
  • The accessible changing room is 25m (27yd) from the main entrance.
  • The accessible changing room is 6m (19ft 8in) from the gym.
  • The accessible changing room is 20m (22yd) from the reception desk.
  • The dimensions of the accessible changing room are 240cm x 270cm (7ft 10in x 8ft 10in).
  • The facilities available in the accessible changing room are a wheel in shower, handrails and a manual hoist.
  • There is level access to the changing room.

Accessible Shower

  • Accessible shower facilities are available.
  • The showers are located in the adapted changing rooms.
  • The facilities available in the accessible shower are an adjustable shower head, handrails, a shower chair and a fixed seat.
  • The height of the seat is 50cm (1ft 8in).
  • Other facilities available are a shower bed.
  • There is level access to the services from the shower facilities.

Standard Changing Room (Dry Side Female)

  • There are standard changing rooms available.
  • The standard changing room is 28m (31yd) from the main entrance.
  • The standard changing room is 23m (25yd) from the reception desk.
  • The standard changing room is 3m (9ft 10in) from the gym.
  • The standard changing rooms are located at the rear of the venue.
  • There is level access to the standard changing rooms.

Standard Changing Room (Dry Side Male)

  • There are standard changing rooms available.
  • The standard changing room is 50m (55yd) from the main entrance.
  • The standard changing room is 40m (44yd) from the reception desk.
  • The standard changing room is 20m (22yd) from the gym.
  • The standard changing rooms are located at the rear of the venue.
  • There is level access to the standard changing rooms.

Standard Changing Room (Wet Side)

  • There are standard changing rooms available.
  • The standard changing room is 40m (44yd) from the main entrance.
  • The standard changing room is 30m (33yd) from the reception desk.
  • The standard changing room is 6m (19ft 8in) from the swimming pool.
  • The standard changing rooms are located to the left of the venue.
  • There is level access to the standard changing rooms.

Standard Shower

  • There are standard level access shower facilities available.
  • The showers are located in all standard changing rooms.
  • There is level access to the services from the shower facilities.

Accessible Toilet (Pool Side)

  • There are accessible toilets within this venue designated for public use.
  • Location and Access View
    • The toilet is for the sole use of disabled people.
    • There is Braille, tactile and pictorial signage on or near the toilet door.
    • The accessible toilet is 50m (55yd) from the main entrance.
    • The accessible toilet is located in the adapted shower room.
    • There is level access to the accessible toilet.
  • Features and Dimensions View
    • This is a unisex toilet.
    • A key is required for the accessible toilet.
    • The door opens inwards.
    • The door is locked by a twist lock.
    • The width of the accessible toilet door is 88cm (2ft 11in).
    • The door is heavy.
    • Floor manoeuvring space is clear in the accessible toilet.
    • The dimensions of the accessible toilet are 230cm x 270cm (7ft 7in x 8ft 10in).
    • There is not a lateral transfer space.
    • The tap type is lever.
    • There is a mixer tap.
    • There is a functional emergency alarm available.
    • It is not a push button style of alarm.
    • Disposal facilities are available in the cubicle.
    • There is a coat hook.
    • The coat hook is within 120cm (3ft 11in) from floor level.
  • Position of Fixtures View
    • Wall mounted rails are available.
    • As you face the toilet the wall mounted grab rails are on both sides.
    • There is not a shelf within the accessible toilet.
    • There are mirrors in the accessible toilet.
    • Mirrors are placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 48cm (1ft 7in).
    • There is a hand dryer.
    • The hand dryer cannot be reached from seated on the toilet.
    • The hand dryer is not placed higher than 100cm (3ft 3in).
    • There is not a towel dispenser.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a sink.
    • The sink can be reached from seated on the toilet.
    • The sink is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is good.
    • The contrast between the internal door and wall is good.
    • The contrast between the grab rails and wall is poor.
    • The contrast between the drop down rails and wall is poor.
    • The contrast between the walls and floor is fair.
    • Lighting levels are bright.

Accessible Toilet (Gym)

  • There are accessible toilets within this venue designated for public use.
  • Location and Access View
    • The toilet is for the sole use of disabled people.
    • There is tactile and pictorial signage on or near the toilet door.
    • The accessible toilet is 25m (27yd) from the main entrance.
    • The accessible toilet is located in the dry side adapted changing room.
    • There is level access to the accessible toilet.
  • Features and Dimensions View
    • This is a unisex toilet.
    • A key is not required for the accessible toilet.
    • The door opens inwards.
    • The door is locked by a twist lock.
    • The width of the accessible toilet door is 90cm (2ft 11in).
    • The door is heavy.
    • Floor manoeuvring space is clear in the accessible toilet.
    • The dimensions of the accessible toilet are 240cm x 270cm (7ft 10in x 8ft 10in).
    • There is not a lateral transfer space.
    • The tap type is lever.
    • There is a mixer tap.
    • There is a functional emergency alarm available.
    • It is not a push button style of alarm.
    • Disposal facilities are available in the cubicle.
    • There is a coat hook.
    • The coat hook is within 120cm (3ft 11in) from floor level.
  • Position of Fixtures View
    • Wall mounted rails are available.
    • As you face the toilet the wall mounted grab rails are on both sides.
    • There is not a shelf within the accessible toilet.
    • There are mirrors in the accessible toilet.
    • Mirrors are placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 48cm (1ft 7in).
    • There is a hand dryer.
    • The hand dryer can be reached from seated on the toilet.
    • The hand dryer is not placed higher than 100cm (3ft 3in).
    • There is not a towel dispenser.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a sink.
    • The sink can be reached from seated on the toilet.
    • The sink is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is fair.
    • The contrast between the internal door and wall is fair.
    • The contrast between the grab rails and wall is poor.
    • The contrast between the drop down rails and wall is poor.
    • The contrast between the walls and floor is poor.
    • Lighting levels are bright.

Standard Toilet(s)

  • Availability and Location of Standard Toilets View
    • Standard toilets are available.
  • Access to Standard Female Toilet(s) View
    • The female toilets are located behind reception, in the main corridor.
    • The female toilets are 22m (24yd) from the main entrance.
    • Inside the venue, there is level access to the female toilet.
    • Lighting levels are bright.
  • Access to Standard Male Toilet(s) View
    • The male toilets are located behind reception, in the main corridor.
    • The male toilets are 25m (27yd) from the main entrance.
    • Inside the venue, there is level access to the male toilet.
    • Lighting levels are bright.
  • Baby Change Facilities View
    • Baby change facilities are located within the venue.
    • Baby change facilities are located in all standard female toilets.
    • The height of the baby change table once extended is 90cm (2ft 11in).
    • Inside the venue, there is level access to the baby change facility.
  • Comments View
    • There is also a baby changing room on the first floor.

Additional Info

  • Staff do receive disability awareness / equality training.
  • A bowl of water can be provided for an assistance dog.
  • A member of staff trained in BSL skills is not normally on duty.