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Heathbrook Children's Centre

St Rule Street, Lambeth, London, SW8 3EH

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Access Guide

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Introduction

Location

  • There is a bus stop within 150m (164yds) of the venue.
  • The nearest National Rail station is Wandsworth Road.
  • The nearest underground station is Clapham North.

Opening Times

  • Please contact the venue for details of opening times and opening times do vary depending on timetabling.

Parking

  • The venue does not have its own car park.

Outside Access (Main Entrance)

  • This information is for the entrance located at the front of the building.
  • There is level access into the venue.
  • The bell is not in a suitable position to allow wheelchair users to gain access.
  • The intercom is not in a suitable position to allow wheelchair users to gain access.
  • The main door(s) open(s) towards you (pull).
  • The door(s) is / are double.
  • The door(s) is / are heavy.
  • The width of the door opening is 142cm (4ft 8in).
  • Comments View
    • The intercom is only required when sessions are not taking place.

Reception

  • The desk/counter is 3m (3yd 10in) from the main entrance.
  • The desk/counter is low (76cm or lower).
  • The lighting levels are bright.

Inside Access

  • There is level access to the service.
  • There is not a hearing assistance system.
  • This venue does not play background music.
  • Motorised scooters are allowed in public parts of the venue.
  • The lighting levels are bright.

Accessible Toilet

  • There is an/are accessible toilet(s) within this venue designated for public use.
  • Location and Access View
    • The toilet is not for the sole use of disabled people.
    • There is pictorial signage on or near the toilet door.
    • This accessible toilet is approximately 4m (4yd 1ft) from the main entrance.
    • This accessible toilet is located to the left of the foyer, opposite reception.
    • There is level access to this accessible toilet.
  • Features and Dimensions View
    • This is a unisex toilet.
    • A key is not required for the accessible toilet.
    • The door opens outwards (automatically).
    • The door is locked by a lever twist.
    • The width of the accessible toilet door is 85cm (2ft 9in).
    • The door is heavy.
    • The dimensions of the accessible toilet are 140cm x 230cm (4ft 7in x 7ft 7in).
    • There is sufficient turning space in the cubicle for a wheelchair user.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 70cm (2ft 4in).
    • There is a dropdown rail on the transfer side.
    • There is a flush on the transfer side.
    • The tap type is lever.
    • There is a mixer tap.
    • There is an emergency alarm.
    • The emergency pull cord alarm is fully functional.
    • Disposal facilities are available in the cubicle.
    • There is not a/are not coat hook(s).
  • Position of Fixtures View
    • Wall-mounted grab rails are available.
    • As you face the toilet the wall-mounted grab rails are on both sides.
    • There is not a shelf within the accessible toilet.
    • There is a mirror.
    • Mirrors are not placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 47cm (1ft 7in).
    • There is not a hand dryer.
    • There is a towel dispenser.
    • The towel dispenser can be reached from seated on the toilet.
    • The towel dispenser is placed higher than 100cm (3ft 3in).
    • The height of the towel dispenser is 120cm (3ft 11in).
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a wash basin.
    • The wash basin can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is good.
    • The contrast between the internal door and wall is good.
    • The contrast between the wall-mounted grab rail(s) and wall is good.
    • The contrast between the dropdown rail(s) and wall is good.
    • The contrast between the walls and floor is good.
    • The lighting levels are bright.
  • Comments View
    • The accessible toilet is used by all adult visitors to the centre.

Standard Toilet(s) (Children's Toilets)

  • Availability and Location of Standard Toilets View
    • Standard toilet facilities are available.
  • Access to Standard Shared Toilet(s) View
    • The unisex toilets that were surveyed are located to the rear of the building.
    • The unisex toilet(s) is/are 11m (12yd 1in) from the main entrance.
    • Inside the venue, there is level access to the unisex toilet(s).
    • Lighting levels are bright.
  • Baby Change Facilities View
    • Baby change facilities are located within the venue.
    • Baby change facilities are located within the standard children's toilets.
    • The height of the baby change table once extended is 92cm (3ft).
    • Inside the venue, there is level access to the baby change facility.

Additional Info

  • Staff do not receive disability awareness / equality training.
  • Documents are not available in Braille.
  • Documents are not available in large print.
  • A bowl of water can be provided for an assistance dog.
  • A member of staff trained in BSL skills is normally on duty.
  • Staff are trained to BSL level 3.
  • Home visits / services are available.