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Helmingham Hall Gardens

Helmingham, Stowmarket, Suffolk, IP14 6EF

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Access Guide

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Location

  • The venue is situated outside the centre of the village.
  • This venue is situated in Helmingham.
  • The venue is not situated on a road which has a steep gradient.
  • There is not a bus stop within 150m (164yds) of the venue.
  • The nearest mainline station is Westerfield.

Opening Times (May - September)

  • Monday Closed.
  • Tuesday 11:00 - 16:30.
  • Wednesday 11:00 - 16:30.
  • Thursday 11:00 - 16:30.
  • Friday Closed.
  • Saturday Closed.
  • Sunday 11:00 - 16:30.

Parking

  • The venue does have its own car park.
  • Venue Car Park View
    • Parking is free for all users.
    • Parking is free for Blue Badge holders.
    • The car park type is open air/surface.
    • Parking spaces for Blue Badge holders cannot booked in advance.
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is / are slopes/ramps.
    • The car park surface is grass.
    • There is a dropped kerb / non stepped access from the car park to the venue.
    • The patron does not have to cross a road.
    • The car park does not have a height restriction barrier.
  • Drop-off Point View
    • There is not a designated drop off point.
  • Comments View
    • Additional parking to the front of the house allows more level access to the gardens as shown in photo 2. The parking here is unmarked and undesignated.

Outside Access (Courtyard)

  • This information is for the entrance located at the side of the venue.
  • There is not level access into the venue.
  • The main doors open (no doors).
  • The door opening is 310cm (10ft 2in) wide.

Level Change (Courtyard)

  • There is a ramp or slope to access this service.
  • The ramp or slope is located in front of the courtyard entrance.
  • The ramp or slope is permanent.
  • There is not a level landing at the top of the ramp.

Inside Access (Courtyard)

  • There is not level access to the service.
  • This venue does not play background music.
  • Motorised scooters are welcomed in public parts of the venue.

Outside Access (Cafe)

  • This information is for the entrance located at the front of the building.
  • There is not level access into the venue.
  • The main doors open away from you (push).
  • The doors are single width.
  • The doors are heavy.
  • The door opening is 113cm (3ft 8in) wide.
  • Comments View
    • The cafe is located to the left as you enter the courtyard.

Level Change (Cafe)

  • There is a ramp or slope to access this service.
  • The ramp or slope is located in front of the cafe entrance.
  • The ramp or slope is permanent.
  • There is not a level landing at the top of the ramp.
  • There are steps to access this area / service.
  • The steps are located as you enter the cafe.
  • There is / are 1 step(s) to the area / service.
  • Lighting levels at the steps are medium.
  • The step(s) is/are not clearly marked.
  • The steps are shallow.
  • The steps do not have handrails.

Restaurant Bar Internal (Cafe)

  • The following information is for the cafe.
  • Once inside, there is level access to the service.
  • Full table service is available.
  • There is ample room for a wheelchair user to manoeuvre.
  • No tables are permanently fixed.
  • No chairs are permanently fixed.
  • No chairs have armrests.
  • The nearest table is 5m (5yd 18in) from the cafe entrance.
  • The distance between the floor and the lowest table is 72cm (2ft).
  • The distance between the floor and the highest table is 72cm (2ft).
  • Menus are hand held and wall.
  • Menus are not available in Braille.
  • Menus are not available in large print.
  • Picture menus are not available.
  • Menus are clearly written.
  • Menus are presented in contrasting colours.
  • The type of food served here is varied hot and cold snacks.

Outside Access (Gardens)

  • This information is for the entrance located at the side of the building.
  • There is not level access into the venue.
  • The main doors open towards you (pull).
  • The doors are single width.
  • The doors are heavy.
  • The door opening is 130cm (4ft 3in) wide.
  • Second set of doors View
    • There is a second set of doors.
    • The doors open towards you (pull).
    • The doors are single width.
    • The doors are light.
    • The door opening is 165cm (5ft 5in) wide.
  • Comments View
    • The ground between the the two gates is uneven grass.

Level Change (Gardens)

  • There is a ramp or slope to access this service.
  • The ramp or slope is located in front of the garden entrance.
  • The ramp or slope is permanent.
  • There is not a level landing at the top of the ramp.

Outside Access (Front of house to Gardens)

  • This information is for the entrance located at the front of the venue.
  • There is not level access into the venue.
  • The main doors open away from you (push).
  • The doors are single width.
  • The doors are heavy.
  • The door opening is 85cm (2ft 9in) wide.

Level Change (Front of house to Gardens)

  • There is a ramp or slope to access this service.
  • The ramp or slope is located in front of the entrance.
  • The ramp or slope is permanent.
  • There is not a level landing at the top of the ramp.
  • Comments View
    • The surface of the path is grass and is uneven at various points.

Inside Access (Gardens)

  • There is not level access to the service.
  • Motorised scooters are welcomed in public parts of the venue.

Level Change (Gardens)

  • The garden paths are made of grass and are uneven in places.

Standard Toilet(s)

  • Access to Standard Female Toilet(s) View
    • The female toilets are located next to the accessible toilet.
    • The female toilets are 26m (28yd 17in) from the courtyard entrance.
    • Inside the venue, there is level access to the female toilet.
    • Lighting levels are bright.
  • Access to Standard Male Toilet(s) View
    • The male toilets are located to the right as you enter the courtyard and ahead.
    • Inside the venue, there is level access to the male toilet.
    • Lighting levels are medium.

Toilet with Adaptations

  • Accessible toilet facilities are available.
  • Location and Access View
    • There is pictorial signage on or near the toilet door.
    • This accessible toilet is approximately 27m (29yd 1ft) from the courtyard entrance.
    • This accessible toilet is located ahead as you enter the courtyard and then to the right.
    • There is not level access to this accessible toilet.
  • Features and Dimensions View
    • This is a unisex toilet.
    • A key is not required for the accessible toilet.
    • The door opens outwards.
    • The door is locked by a twist lock.
    • The width of the accessible toilet door is 107cm (3ft 6in).
    • The door is light.
    • The dimensions of the accessible toilet are 245cm x 300cm (8ft x 9ft 10in).
    • There is sufficient turning space in the cubicle for a wheelchair user.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 86cm (2ft 10in).
    • There is a dropdown rail on the transfer side.
    • There is a flush on the transfer side.
    • The tap type is lever.
    • There is not a mixer tap.
    • There is not an emergency alarm.
    • Disposal facilities are available in the cubicle.
    • There is a/are coat hook(s).
  • Position of Fixtures View
    • Wall mounted grab rails are available for the toilet.
    • As you face the toilet the wall-mounted grab rails are on both sides.
    • There is a shelf within the accessible toilet.
    • The shelf is not higher than 95cm (3ft 1in).
    • There is a mirror.
    • Mirrors are placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 51cm (1ft 8in).
    • There is not a hand dryer.
    • There is a towel dispenser.
    • The towel dispenser cannot be reached from seated on the toilet.
    • The towel dispenser is placed higher than 100cm (3ft 3in).
    • The height of the towel dispenser is 123cm (4ft).
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a wash basin.
    • The wash basin cannot be reached from seated on the toilet.
    • The wash basin is placed higher than 74cm (2ft 5in).
    • The height of the wash basin is 75cm (2ft 6in).
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is good.
    • There is a high colour contrast between the internal door and wall.
    • The contrast between the wall-mounted grab rail(s) and wall is poor.
    • There is a poor colour contrast between the dropdown rail(s) and wall.
    • The contrast between the walls and floor is fair.
    • The lighting levels are bright.
  • Baby Change Facilities View
    • Baby change facilities are located within the venue.
    • Baby change facilities are located within the accessible toilet.
    • The height of the baby change table once extended is 76cm (2ft 6in).

Level Change (Accessible & Standard Toilet)

  • There is a ramp/slope to access this area/service.
  • The ramp/slope is located to the side of the toilets.
  • The ramp/slope gradient is slight.

Additional Info

  • Staff do not receive disability awareness / equality training.