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Heugh Battery

Moor Terrace, Headland, Hartlepool, TS24 0PS

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Access Guide

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Introduction

  • Services / facilities within the building include a War museum with cafe and displays of military equipment covering several decades.
  • Services / facilities within the grounds include various pieces of military equipment and displays, a picnic area and a memorial garden area.

Location

  • There is not a bus stop within 150m (164yds) of the venue.
  • The nearest National Rail station is Hartlepool.

Opening Times (June - August)

  • The venue has seasonal opening times.

Opening Times (September - November)

  • Monday Closed.
  • Tuesday Closed.
  • Wednesday Closed.
  • Thursday Closed.
  • Friday Closed.
  • Saturday 10:00 - 16:00.
  • Sunday 10:00 - 16:00.

Opening Times (February - May)

  • Monday Closed.
  • Tuesday Closed.
  • Wednesday Closed.
  • Thursday Closed.
  • Friday Closed.
  • Saturday 10:00 - 16:00.
  • Sunday 10:00 - 16:00.

Parking

  • The venue does not have its own car park.

Outside Access (Main Entrance)

  • Entrance View
    • This information is for the entrance located at the front of the museum.
    • There is stepped access at this entrance.
    • The main door(s) open(s) away from you (push).
    • The door(s) is/are single width.
    • The door(s) is/are permanently held open.
    • The width of the door opening is 85cm.
    • There is a second set of doors.
    • The door(s) open(s) away from you (push).
    • The door(s) is/are single width.
    • The door(s) is/are permanently held open.
    • The width of the door opening is 71cm.
  • Step(s) View
    • The step(s) is/are located in the doorway.
    • There is/are 1 step(s).
    • The step(s) is/are not clearly marked.
    • The height of the step(s) is/are not between 15cm and 18cm.
    • The height of the step(s) is/are 9cm.
    • There is not a/are not handrail(s) at the step(s).

Outside Access (Accessible Entrance)

  • Entrance View
    • This information is for the entrance located at the front of the museum site, on the right hand side as you face the museum site.
    • There is step-free access at this entrance.
    • The main door(s) open(s) away from you (push).
    • The door(s) is/are double width.
    • The door(s) is/are heavy.
    • The width of the door opening is 360cm.
  • Comments View
    • This entrance is normally locked but can be opened on request to provide access.

Inside Access

  • There is not level access to the service(s).
  • There is not a hearing assistance system.
  • This venue does play background music.
  • Music is played in the cafe area.
  • Motorised scooters are allowed in public parts of the venue.
  • The lighting levels are varied.

Museum

  • Exhibits cannot be audio described.
  • Tactile signage for exhibits is not available.
  • The availability of tactile signage does not depend on exhibition.
  • Braille signage for exhibits is not available.
  • The availability of Braille signage does not depend on exhibition.
  • Touch tours are available.
  • The availability of touch tours does not depend on exhibition.
  • Video tours are not available.
  • There is not a hearing assistance system.
  • Concessions are available.
  • There is a wheelchair to borrow.
  • To borrow the wheelchair, speak to a member of staff on arrival.
  • Comments View
    • Guided tours can be arranged on request.
    • Guided tours can be pre-booked or arranged on arrival.
    • Pre-booking is advised.

Picnic Area

  • The museum has a picnic area.
  • The picnic area is located to the left as you enter the museum through the accessible entrance.
  • The picnic area is accessed by 4 steps.
  • 3 of the steps are deep, the first step is shallow.
  • The steps do not have handrails or tactile paving.
  • The picnic area has 3 picnic tables.
  • The seating is fixed to the picnic tables.
  • The surface of the picnic area is grass.

Eating and Drinking (Poppy's Cafe)

  • The following information is for the café.
  • The café is located ahead and to the left as you enter the museum site through the accessible entrance.
  • Full table service is available.
  • No tables are permanently fixed.
  • No chairs are permanently fixed.
  • Some chairs have armrests.
  • The nearest table is approximately 18m (19yd 2ft) from the accessible entrance.
  • The distance between the floor and the lowest table is 40cm (1ft 4in).
  • The distance between the floor and the highest table is 71cm (2ft 4in).
  • There is ample room for a wheelchair user to manoeuvre.
  • Plastic / takeaway cups are available.
  • Plastic / takeaway cutlery is not available.
  • Drinking straws are not available.
  • Menus are hand held only.
  • Menus are not available in Braille.
  • Menus are not available in large print.
  • Picture menus are not available.
  • Menus are clearly written.
  • Menus are presented in contrasting colours.
  • The type of food served here is hot and cold meals and snacks.

Level Change (Poppy's Cafe)

  • There is a ramp/slope to access this area/service.
  • The ramp/slope is located to the left as you face the café entrance.
  • The ramp/slope gradient is slight.
  • The ramp/slope is permanent.
  • There is not a level landing at the top of the ramp/slope.
  • The ramp does have handrails.
  • The handrails are on both sides.
  • The width of the ramp/slope is 114cm (3ft 9in).
  • There is a/are step(s) to access this area/service.
  • The step(s) is/are located to the right as you face the café entrance.
  • There is/are 2 step(s) to the area/service.
  • There is not tactile paving at the top and bottom of the steps.
  • The step(s) is/are not clearly marked.
  • The step(s) is/are medium height (11cm - 17cm).
  • There is a/are handrail(s) at the step(s).
  • The handrail(s) is/are on both sides.
  • The ramp/slope does bypass the step(s).

Counter (Gift Shop)

  • The counter is 12m (13yd 4in) from the accessible entrance.
  • There is not level access to the counter from the entrance.
  • There is sufficient space to write or sign documents on the counter.
  • The height of the counter is 92cm (3ft).
  • There is not a lowered section.
  • The height of the counter is medium height (77cm - 109cm).
  • There is not a hearing assistance system.
  • Lighting levels are medium.

Parks and Gardens (Memorial Garden)

  • The park or garden does have footpaths.
  • The path(s) has a / have compact earth and tarmac surface(s).
  • The majority of the path(s) is / are wide enough for wheelchair users.
  • There are slight slopes on the paths.
  • There are bench seats situated along the paths for people to rest.
  • Comments View
    • The memorial garden is located at the rear of the museum site.

Level Change (Accessible and Standard Toilets)

  • There is a ramp/slope to access this area/service.
  • The ramp/slope is located in front of the toilet block entrance.
  • The ramp/slope gradient is slight.
  • The ramp/slope is permanent.
  • There is not a level landing at the top of the ramp/slope.

Level Change (Trench Exhibit)

  • There is a ramp/slope to access this area/service.
  • The ramp/slope is located within the entry way to the Trench Exhibit.
  • The ramp/slope gradient is slight.
  • The ramp/slope is permanent.
  • There is not a level landing at the top of the ramp/slope.
  • The ramp does not have handrails.
  • The width of the ramp/slope is 79cm (2ft 7in).

Level Change (Armory)

  • There is a/are step(s) to access this area/service.
  • The step(s) is/are located within the museum site, leading into the Armory Exhibit.
  • There is/are 2 step(s) to the area/service.
  • There is not tactile paving at the top and bottom of the steps.
  • The step(s) is/are not clearly marked.
  • The step(s) is/are deep (18cm+).
  • There is a/are handrail(s) at the step(s).
  • The handrail(s) is/are on the right going up the step(s).

Level Change (Artillery Display)

  • There is a ramp/slope to access this area/service.
  • The ramp/slope is located within the main grounds of the museum site, leading into the Artillery Display.
  • The ramp/slope gradient is slight.
  • The ramp/slope is permanent.
  • There is not a level landing at the top of the ramp/slope.
  • The ramp does not have handrails.

Level Change (Artillery Command Post)

  • There is a/are step(s) to access this area/service.
  • The step(s) is/are located in the main grounds of the museum site, leading to the Artillery Command Post.
  • There is/are 15+ step(s) to the area/service.
  • There is not tactile paving at the top and bottom of the steps.
  • The step(s) is/are not clearly marked.
  • The step(s) is/are medium height (11cm - 17cm).
  • There is a/are handrail(s) at the step(s).
  • The handrail(s) is/are on the left going up the step(s).

Level Change (Six Inch Battery)

  • There is a/are step(s) to access this area/service.
  • The step(s) is/are located in the main museum grounds, leading to the six inch battery.
  • There is/are 10 step(s) to the area/service.
  • The lighting levels at the step(s) are medium.
  • There is not tactile paving at the top and bottom of the steps.
  • The step(s) is/are not clearly marked.
  • The step(s) is/are deep (18cm+).
  • There is a/are handrail(s) at the step(s).
  • The handrail(s) is/are on both sides.
  • Comments View
    • The steps are split into two sets of steps.
    • The first set of steps does not have handrails.
    • The second set of steps has handrails on both sides.

Level Change (Memorial Garden)

  • There is a/are step(s) to access this area/service.
  • The step(s) is/are located at the rear of the museum site, leading to the memorial garden.
  • There is/are 4 step(s) to the area/service.
  • There is not tactile paving at the top and bottom of the steps.
  • The step(s) is/are not clearly marked.
  • The step(s) is/are deep (18cm+).
  • There is a/are handrail(s) at the step(s).
  • The handrail(s) is/are on the left going up.

Level Change (4.5 Inch Battery)

  • There is a/are step(s) to access this area/service.
  • The step(s) is/are located at the rear of the museum site leading to the 4.5 inch battery.
  • There is/are 7 step(s) to the area/service.
  • There is not tactile paving at the top and bottom of the steps.
  • The step(s) is/are not clearly marked.
  • The step(s) is/are medium height (11cm - 17cm).
  • There is a/are handrail(s) at the step(s).
  • The handrail(s) is/are on the right going up the step(s).
  • Comments View
    • There are two sets of steps to access this area.
    • The two sets of steps have handrails on alternate sides.
    • There are a further 7 medium height steps leading to the battery. However at the time of the survey this area was sealed off.

Level Change (Magazine and Trench)

  • There is a/are step(s) to access this area/service.
  • The step(s) is/are located in the main museum site, leading down to the Magazine and Trench exhibits.
  • There is/are 15+ step(s) to the area/service.
  • The lighting levels at the step(s) are medium.
  • There is not tactile paving at the top and bottom of the steps.
  • The step(s) is/are not clearly marked.
  • The step(s) is/are medium height (11cm - 17cm).
  • There is a/are handrail(s) at the step(s).
  • The handrail(s) is/are on both sides.
  • Comments View
    • There is a further shallow step in the doorway leading to the Magazine and Trench exhibits.

Accessible Toilet

  • Accessible toilet facilities are available.
  • Location and Access View
    • The toilet is not for the sole use of disabled people.
    • There is pictorial signage on or near the toilet door.
    • This accessible toilet is approximately 12m (13yd 4in) from the accessible entrance.
    • This accessible toilet is located ahead and to the left as you enter the museum site through the accessible entrance.
    • There is not level access to this accessible toilet.
  • Features and Dimensions View
    • This is a unisex toilet.
    • A key is not required for the accessible toilet.
    • The door opens outwards.
    • The door is locked by a lever twist.
    • The width of the accessible toilet door is 77cm (2ft 6in).
    • The door is light.
    • The dimensions of the accessible toilet are 150cm x 240cm (4ft 11in x 7ft 10in).
    • There is not sufficient turning space in the cubicle for a wheelchair user.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 60cm (1ft 12in).
    • There is a dropdown rail on the transfer side.
    • There is a flush on the transfer side.
    • The tap type is lever.
    • There is a mixer tap.
    • There is an emergency alarm.
    • The emergency pull cord alarm is not fully functional.
    • The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
    • Disposal facilities are available in the cubicle.
    • There is a/are female sanitary and open waste paper bin disposal units.
    • There is not a/are not coat hook(s).
  • Position of Fixtures View
    • Wall mounted grab rails are available for the toilet.
    • As you face the toilet the wall-mounted grab rails are on both sides.
    • There is not a shelf within the accessible toilet.
    • There is a mirror.
    • Mirrors are not placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 48cm (1ft 7in).
    • There is a hand dryer.
    • The hand dryer cannot be reached from seated on the toilet.
    • The hand dryer is placed higher than 100cm (3ft 3in).
    • The height of the hand dryer is 125cm (4ft 1in).
    • There is not a towel dispenser.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a wash basin.
    • The wash basin cannot be reached from seated on the toilet.
    • The wash basin is placed higher than 74cm (2ft 5in).
    • The height of the wash basin is 90cm (2ft 11in).
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is poor.
    • The contrast between the internal door and wall is poor.
    • The contrast between the wall-mounted grab rail(s) and wall is good.
    • The contrast between the dropdown rail(s) and wall is good.
    • The contrast between the walls and floor is good.
    • The lighting levels are medium.

Standard Toilet(s)

Additional Info

  • Staff do not receive disability awareness / equality training.
  • Documents are not available in Braille.
  • Documents can be requested in large print.
  • A bowl of water can be provided for an assistance dog.
  • An assistance dog toilet area can be provided onsite.
  • The assistance dog toilet area is located on the grass areas outside of the museum.
  • A member of staff trained in BSL skills is not normally on duty.
  • This service can be requested.