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Highcross Leicester - John Lewis Car Park

5 Shires Lane, Leicester, LE1 4AN

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Access Guide

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Getting Here

  • By Road View
    • Highcross Leicester is located right in the heart of Leicester City Centre, just 20 minutes from the M1.
      From the M1 please follow signs towards the City Centre.
    • Parking for Highcross Leicester is located in the West Zone of the City Centre.
      There are 2 car parks available at Highcross Leicester; John Lewis Car Park and Rooftop Car Park.
      For directions to Highcross Leicester John Lewis Car Park please use the postcode; LE1 4QJ.
  • By Bus View
    • There is a bus stop within 150 metres of the shopping centre.
  • By Train View

Getting Help and Assistance

  • For the map of the shopping centre please click here (new tab).
  • There is a member of staff available for help and assistance.
  • Staff receive disability awareness/equality training.
  • There is not a member of staff trained in British Sign Language.
  • Staff receive deaf awareness training.
  • The alternative formats documents can be provided in include; large print.
  • There is not an assistance dog toilet or toileting area at the venue/near by.
  • Water bowls for assistance dogs are available.

Parking

  • Parking View
    • The shopping centre does have its own parking facilities.
    • The car park is located just off Vaughan Way on Elbow Lane.
    • The car park type is multi storey.
    • The car park does have a height restriction barrier.
    • The maximum height of the restriction barrier is 196cm (6ft 5in).
    • The car park does have a barrier control system.
    • Controls at the barrier are within the range of 100cm to 110cm.
    • The barrier controls/touchscreen can be reached from the car.
    • The car park surface is concrete.
    • There is a/are Blue Badge parking bay(s) available.
    • The Blue Badge bay(s) is/are clearly marked.
    • There is/are 107 designated Blue Badge parking bay(s) within the car park.
    • The dimensions of the designated Blue Badge parking bay(s) surveyed are 480cm x 540cm (15ft 9in x 17ft 9in).
    • There is a 120cm hatched zone around the Blue Badge parking bay(s).
    • The dimensions of other designated Blue Badge parking bay(s) vary in size.
    • Parking spaces for Blue Badge holders do not need to be booked in advance.
    • Level 0 - 2 Designated Blue Badge parking bays and 0 parent and child bays.
      Level 1 - 12 Designated Blue Badge parking bays and 5 parent and child bays.
      Level 2 - 11 Designated Blue Badge parking bays and 4 parent and child bays.
      Level 3 - 13 Designated Blue Badge parking bays and 0 parent and child bays.
      Level 4 - 12 Designated Blue Badge parking bays and 16 parent and child bays.
      Level 5 - 12 Designated Blue Badge parking bays and 11 parent and child bays.
      Level 6 - 13 Designated Blue Badge parking bays and 5 parent and child bays.
      Level 7 - 12 Designated Blue Badge parking bays and 5 parent and child bays.
      Level 8 - 20 Designated Blue Badge parking bays and 0 parent and child bays..
    • Clearly marked/signposted parent and child parking bays are available.
    • All parking spaces are provided on a first come first served basis.
    • There is an additional car park for visitors.
  • Paying View
    • There are parking charges for the car park.
    • Parking is not free for visitors of the venue.
    • Payment signs are provided.
    • Payment signs are clearly presented.
    • Payment signs are located at the payment machines in the building.
    • Payment term signs do make it clear if parking charges apply to Blue Badge holders.
    • Parking is not free for Blue Badge holders.
    • To see the parking charges please click here (opens new tab).
    • Payment machines are located close to the Blue Badge parking bays and in the lift lobby of the car park.
    • There is a payment machine at a convenient height for wheelchair users.
    • There is a level turning space (minimum 185cm x 210cm) in front of the payment machine(s).
  • Drop-off Point(s) View
    • There is not a/are not clearly marked drop-off point(s).

Other Floors (John Lewis Car Park)

  • Stairs View
    • Stairs can be used to access other floors.
    • The stairs are for public use.
    • The stairs are located to the left when exiting the car park.
    • There are automatic, double to enter and exit the stairwell on all floors.
    • The floors which are accessible by stairs are 0, 1, 2, 3, 4, 5, 6, 7, 8.
    • There are 15+ steps between floors.
    • The height of the step(s) is/are between the recommended 15cm and 18cm.
    • The going of the step(s) is/are between the recommended 30cm and 45cm.
    • The steps are clearly marked.
    • There is a/are handrail(s) at the step(s).
    • The steps have a handrail on both sides.
    • Handrails are at the recommended height (90cm-100cm).
    • Handrails do cover the flight of stairs throughout its length.
    • Handrails are easy to grip.
    • Handrails do extend horizontally beyond the first and last steps.
    • There is a landing.
    • Clear signs indicating the facilities on each floor are provided on landings.
    • The lighting levels at the steps are good.

Lift (John Lewis Car Park)

  • There is a lift for public use.
  • The lift is a standard lift.
  • A member of staff does not need to be notified for use of the lift.
  • The floors which are accessible by this lift are 0, 1, 2, 3, 4, 5, 6, 7, 8.
  • There are automatic, double to access the lift lobby on all floors.
  • Clear signs indicating the facilities on each floor are provided on lift lobby landings.
  • There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.
  • Lift doors do not contrast visually with lift lobby walls.
  • The external controls for the lift are within 90cm - 110cm from the floor.
  • The colour contrast between the external lift controls and the control plate is poor.
  • The colour contrast between the external lift control plate and the wall is poor.
  • The clear door width is 120cm (3ft 11in).
  • The dimensions of the lift are 200cm x 170cm (6ft 7in x 5ft 7in).
  • There are not separate entry and exit doors in the lift.
  • There is a mirror to aid reversing out of the lift.
  • There is not a list of floor services available within the lift.
  • The lift does have a visual floor indicator.
  • The lift does have an audible announcer.
  • The controls for the lift are within 90cm - 120cm from the floor.
  • There is not a hearing loop system.
  • The lift does have Braille markings.
  • The lift does have tactile markings.
  • The lighting levels in the lift are good.
  • There is a/are similar lift(s) available.

Exit (John Lewis Car Park Exit)

  • Exit View
    • This information is for the exit located to the left when exiting the car park.
    • The exit area/door is not clearly signed internally.
    • The exit is step free.
    • There are no doors at this exit.

Route from the John Lewis Car Park to Highcross Leicester

  • There is a walkway leading from the John Lewis Car Park to Highcross Leicester - Upper Level.
  • There is step free access along the walkway.
  • The walkway passes the John Lewis store.
  • There is a step free access via lift, to St Peters Square.
  • The walkway continues after the lift and leads to the Upper Level.

Highcross Leicester - Lower Level, Upper Level and St Peters Square