You are on Getting To The Hospital. Skip to the next section.

Getting To The Hospital

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• By Road View
  • Hinchingbrooke Hospital is situated off Parkway which is to the West of Huntingdon Town Centre, just off the A14. The hospital is clearly signposted from all major routes which include the A14, and the A141. If you are dropping someone off at the hospital there are allocated drop off points, located near to most entrances to the hospital.
  • The main car park is located opposite the Treatment Centre and main hospital entrance. As you enter, please take a coin token from the entrance barrier. You need to keep your coin token with you and pay at the pay station on your way back to your car.
    There is a designated drop-off point outside the main entrance.
• By Bus View
  • There is an onsite bus stop.
  • The hospital bus stop is located on Hinchingbrooke Park Road, approximately 180 metres from the Dynamic Health Musculoskeletal Services & Uro-Gynaecological Physiotherapy entrance.
  • You can use Traveline to start to plan your journey by bus.
• By Train View
  • The nearest station is Huntingdon which is 0.9 miles away. To view the route use the Google Maps link below.
• Useful Links View
  • Traveline for South East and Anglia.
  • To view the web page described above click here (opens in new tab).
  • Cambridgeshire County Council information on buses.
  • To view the web page described above click here (opens in new tab).
  • National Rail Enquiries.
  • To view the web page described above click here (opens in new tab).
  • Walking route from the train station on Google Maps.
  • To view the web page described above click here (opens in new tab).

You are on Getting Help and Assistance. Skip to the next section.

Getting Help and Assistance

• To see the hospital map please click here (opens new tab).
• There is a Patient Advice and Liaison Service (PALS) at the hospital.
• The Patient Advice and Liaison Service (PALS) is located In the main entrance, behind the 'Info Zone'.
• The telephone number for the Patient Advice and Liaison Service (PALS) is 01480 428964.
• The email address for the Patient Advice and Liaison Service (PALS) is [email protected].
• There are volunteers available for help and assistance at the hospital.
• Volunteers can be found at the main entrance.
• Documents are available in an alternative format and can be provided to include: large print on request.
• There is not an assistance dog toilet or toileting area on the hospital site.
• Water bowls for assistance dogs are available on request.
• BSL interpreters can be provided on request.
• Language interpreters can be provided on request.
• Language interpreters can be provided in the following languages; Please contact the hospital reception/switchboard or the interpreters directly via click here.
• A mobility scooter charging point is not available at the hospital.
• Mobility aids are available to help patients move around and include; wheelchairs, walking frames, mobile hoists, adjustable beds and crutches.
• To obtain mobility aids please contact the main hospital reception.

You are on Hospital Parking (Car Park 3). Skip to the next section.

Hospital Parking (Car Park 3)

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• Parking View
  • The hospital does have a dedicated car park.
  • The car park is located to the front of The Children's Unit.
  • The car park type is open air/surface.
  • The car park does not have a height restriction barrier.
  • The car park does have a barrier control system.
  • The car park surface is tarmac.
  • There is a/are Blue Badge parking bay(s) available.
  • The Blue Badge bay(s) is/are clearly marked.
  • There is/are 4 designated Blue Badge parking bay(s) within the hospital car park.
  • The dimensions of the designated Blue Badge parking bay(s) surveyed are 350cm x 600cm.
  • There is a 120cm hatched zone around the Blue Badge parking bay(s).
  • Parking spaces for Blue Badge holders do not need to be booked in advance.
• Drop-off Point View
  • There is not a designated drop-off point.
• Paying View
  • There are parking charges for the hospital car park.
  • Payment signs are provided.
  • Payment signs are clearly presented.
  • Payment signs are located at the entrance to the car park and at the payment machines in the car park.
  • Payment signs do not make it clear if parking charges apply to Blue Badge holders.
  • Parking is free for Blue Badge holders.
  • Payment machines are located at the side of the car park.
  • There is a payment machine at a convenient height for wheelchair users.
  • There is a level turning space (minimum 185cm x 210cm) in front of the payment machine(s).
  • To see the hospital parking charges please click here (opens new tab).
• Access to the Hospital View
  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
  • Assistance may be required because there is/are dropped kerbs.
  • The hospital entrance is clearly visible from the car park.
  • The nearest designated Blue Badge parking bay is approximately 15m (16yd 1ft) from the Car Park.

You are on Bus Stop(s) and Drop-off Point(s). Skip to the next section.

Bus Stop(s) and Drop-off Point(s)

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• Bus Stop(s) View
  • There is an onsite bus stop.
  • The hospital bus stop is located on Hinchingbrooke Park Road, approximately 180 metres from the Children's Unit.
  • The bus stop is sheltered and has bench seating. There is a visual timetable and there is space for a wheelchair user.
  • Access from the bus stop to the Children's Unit is via the path on Hinchingbrooke Park Road and then through Car Park 3.
• Drop-off Point(s) View
  • There is not a/are not clearly marked onsite drop-off point(s).
  • There is no clear drop off zone. There is a short stay car park (Car Park 3) outside the Children's Unit which may be used as a drop off point.

You are on Getting To. Skip to the next section.

Getting To

• Children's/Holly Ward/Paediatric Assessment Unit is/are located on the first floor of The Children's Unit.
• Access to Children's/Holly Ward/Paediatric Assessment Unit is via the The Children's Unit Main Entrance.
• Enter via the Children's Unit Main Entrance and turn immediately right. Take the lift up to the first floor. Exit the lift and the Children's/Holly Ward and Paediatric Assessment Unit entrance is located opposite. Use the intercom to gain access and the Paediatric Assessment Unit entrance is located immediately to the right.
• There is step free access, via lift, to Children's/Holly Ward/Paediatric Assessment Unit.
• Children's/Holly Ward/Paediatric Assessment Unit is approximately 4m from the Lift.
• There are not resting areas along the route.
• Wayfinding signage is provided.
• Dementia friendly signage is not provided.

You are on Outside Access (Children's Unit - Main Entrance). Skip to the next section.

Outside Access (Children's Unit - Main Entrance)

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• Entrance Details View
  • This information is for the entrance located on the ground floor accessed via car park 3.
  • The entrance area/door is clearly signed.
  • There is ramped/sloped access at this entrance.
  • There is a canopy or recess which provides weather protection at this entrance.
  • The entrance door(s) does/do contrast visually with its immediate surroundings.
  • There is not a bell/buzzer.
  • There is not an intercom.
  • There is not a hand sanitiser.
  • There is a door release button when exiting.
  • The height of the door release button is 130cm (4ft 3in).
  • The main door(s) open(s) automatically (towards you).
  • The door(s) is/are double width.
  • The door(s) is/are permanently held open.
  • The width of the door opening is 210cm.
  • There is a second set of doors.
  • The door(s) open(s) automatically (towards you).
  • The door(s) is/are double width.
  • The width of the door opening is 206cm.
• Ramp/Slope Details View
  • The ramp/slope is located directly outside the first set of doors.
  • The ramp/slope gradient is slight.

You are on Reception (Children's Unit Main Reception). Skip to the next section.

Reception (Children's Unit Main Reception)

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• Reception View
  • The reception point is located immediately beyond the unit entrance.
  • The reception point is approximately 4m (4yd 1ft) from the Children's Unit Main Entrance.
  • The reception area/desk is clearly visible from the entrance.
  • There is step free access to the reception point.
  • There is not a clear unobstructed route to the reception point.
  • There are windows, glazed screens or mirrors behind the reception point which could adversely affect the ability of someone to lip read.
  • The reception counter is not placed in front of a background which is patterned.
  • The lighting levels at the reception point are moderate to good.
  • The height of the reception counter is high (110cm+) .
  • There is sufficient space to write or sign documents on the counter.
  • There is a low section of the counter (76cm or below) available.
  • There is sufficient space to write or sign documents on the low section of the counter.
  • The counter is staffed.
  • There is a bell to attract attention.
  • The bell is at a suitable height for a wheelchair user.
  • There is a hearing assistance system.
  • The type of system is a fixed loop.
  • The hearing assistance system is signed.
  • Staff are not trained to use the hearing assistance system.
  • The hearing assistance system was not tested at the time of the survey.
  • Signs and universally accepted symbols or pictograms, indicating lifts, stairs, WCs, circulation routes and other parts of the building are provided in the reception area.
• Reception Waiting Area View
  • There is a waiting area close to the reception point.
  • Access to the waiting area is unobstructed.
  • The type of flooring is vinyl/laminate.
  • There is sufficient space for a wheelchair user to use the waiting area.
  • The seats do not have armrests.
  • No tables are permanently fixed.
  • The waiting room / area does not have background music playing.
  • There is a red flashing fire alarm beacon within the waiting room / area.
  • There is a television.
  • Subtitles are available.
  • Vending machines are not available.
  • A water dispenser is not available.
  • There is a play area or toys/books for a child to play with.
  • There is space for an assistance dog to rest within the seating area.
  • Lighting levels are moderate to good.

You are on Other Floors. Skip to the next section.

Other Floors

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• Stairs View
  • Signs indicating the location of the stairs are not clearly visible from the entrance.
  • There are manual, double doors which may be difficult to open to enter and exit the stairwell on all floors.
  • The floors which are accessible by stairs are Ground, First and Second.
  • There are 15+ steps between floors.
  • The height of the step(s) is/are between the recommended 15cm and 18cm.
  • The depth of the step(s) is/are between the recommended 30cm and 45cm.
  • The steps are clearly marked.
  • The steps do have handrails.
  • The steps have a handrail on both sides.
  • Handrails are at the recommended height (90cm-100cm).
  • Handrails do cover the flight of stairs throughout its length.
  • Handrails are easy to grip.
  • Handrails do extend horizontally beyond the first and last steps.
  • There is a landing.
  • Clear signs indicating the facilities on each floor of the building are not provided on landings.
  • The lighting levels are moderate to good.

You are on Lift. Skip to the next section.

Lift

• There is a lift for public use.
• The lift is located on the right as you enter into The Children's Unit.
• Signs indicating the location of this lift are not clearly visible from the entrance.
• The lift is approximately 2m (2yd 7in) from the The Children's Unit Main Entrance.
• The lift is a standard lift.
• Staff do not need to be notified for use of the lift.
• The floors which are accessible by this lift are Ground and First.
• Clear signs indicating the facilities on each floor are provided on lift lobby landings.
• There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.
• Lift doors do contrast visually with lift lobby walls.
• The external controls for the lift are within 90cm - 110cm from the floor.
• The colour contrast between the external lift controls and the control plate is poor.
• The colour contrast between the external lift control plate and the wall is good.
• The clear door width is 150cm.
• The dimensions of the lift are 178cm x 270cm.
• There are not separate entry and exit doors in the lift.
• There is not a mirror to aid reversing out of the lift.
• There is not a list of floor services available within the lift.
• The lift does have a visual floor indicator.
• The lift does have an audible announcer.
• The internal controls for the lift are within 90cm - 120cm from the floor.
• There is not a hearing assistance system.
• The lift does not have Braille markings.
• The lift does have tactile markings.
• The lighting level in the lift is moderate to good.

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• Comments View
  • The lift is used to access Holly Ward and Paediatric Assessment Unit.

You are on Opening Times. Skip to the next section.

Opening Times

• Monday 08:30 - 21:00.
• Tuesday 08:30 - 21:00.
• Wednesday 08:30 - 21:00.
• Thursday 08:30 - 21:00.
• Friday 08:30 - 21:00.
• Saturday 10:00 - 18:00.
• Sunday 10:00 - 18:00.

You are on Entrance (Holly Ward and Paediatric Assessment Unit Entrance). Skip to the next section.

Entrance (Holly Ward and Paediatric Assessment Unit Entrance)

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• Entrance Details View
  • This information is for the entrance located on the first floor of the Children's Unit.
  • The entrance area/door is clearly signed with the name of the service/department.
  • There is step free access at this entrance.
  • There is not a bell/buzzer.
  • There is an intercom.
  • The height of the intercom is 120cm (3ft 11in).
  • There is not a hand sanitiser.
  • The main door(s) open(s) towards you (pull).
  • The door(s) is/are double width but one door is locked.
  • The door(s) may be difficult to open.
  • The width of the door opening is 90cm.

You are on Entrance (From Main Hospital). Skip to the next section.

Entrance (From Main Hospital)

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• Entrance Details View
  • This information is for the entrance located on the first floor of the Children's Unit above Children's outpatients.
  • The entrance area/door is clearly signed with the name of the service/department.
  • There is step free access at this entrance, via lift.
  • There is not a bell/buzzer.
  • There is an intercom.
  • The height of the intercom is 127cm .
  • There is a hand sanitiser.
  • The height of the hand sanitiser is 105cm (3ft 5in).
  • There is a door release button when exiting.
  • The height of the door release button is 117cm (3ft 10in).
  • The main door(s) open(s) towards you (pull).
  • The door(s) is/are double width.
  • The door(s) may be difficult to open.
  • The width of the door opening is 190cm.

You are on Reception. Skip to the next section.

Reception

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• Reception View
  • The reception point is located in the middle of the main area.
  • The reception point is approximately 14m (15yd 11in) from the Holly Ward/Paediatric Entrance.
  • Clear signage for the reception area/desk is not visible from the lift.
  • There is step free access to the reception point.
  • There is a clear unobstructed route to the reception point.
  • There are no windows, glazed screens or mirrors behind the reception point which could adversely affect the ability of someone to lip read.
  • The reception counter is not placed in front of a background which is patterned.
  • The lighting levels at the reception point are moderate to good.
  • The height of the reception counter is low (76cm or lower) .
  • There is sufficient space to write or sign documents on the counter.
  • The counter is staffed.
  • There is not a bell to attract attention.
  • There is not a hearing assistance system.
  • Signs and universally accepted symbols or pictograms, indicating lifts, stairs, WCs, circulation routes and other parts of the building are not provided in the reception area.
• Reception Waiting Area View
  • There is a waiting area close to the reception point.
  • Access to the waiting area is unobstructed.
  • The type of flooring is vinyl/laminate.
  • There is sufficient space for a wheelchair user to use the waiting area.
  • The seats do not have armrests.
  • The waiting room / area does not have background music playing.
  • There is not a red flashing fire alarm beacon within the waiting room / area.
  • There is not a television.
  • Vending machines are not available.
  • A water dispenser is not available.
  • There is not a play area or toys/books for a child to play with.
  • There is space for an assistance dog to rest within the seating area.
  • Lighting levels are moderate to good.

You are on Ward. Skip to the next section.

Ward

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• Ward Information View
  • This is a/an paediatric assessment ward.
  • This is a shared ward.
  • There is/are 0 bay(s) available.
  • There is/are 0 side room(s) available.
  • There is/are 5 bed(s) on this ward in total.
  • The unit/ward is open plan with 5 beds available and a shared bathroom with a wheel in shower.
• Ward Access View
  • There is a/are door(s) leading into the ward.
  • The door(s) open(s) away from you (push).
  • The door(s) is/are double width.
  • The door(s) may be difficult to open.
  • The width of the door opening is 172cm (5ft 8in).
  • There is not a bell/buzzer.
  • There is not an intercom.
  • There is not a hand sanitiser.
  • There is not a door release button when exiting.
  • There is level access throughout the ward.
  • There is clear signage on the ward.
  • The type of flooring is vinyl/laminate.
  • There is some flooring on the ward which is shiny and could cause issues with glare or look slippery to some people.
  • The lighting levels are moderate to good.
• Reception/Nurses' Station View
  • The height of the Nurses' Station desk is 120cm.
  • There is a lowered section.
  • The height of the lowered section of the desk is 76cm.
  • There is not a hearing assistance system available at the desk.
  • The nurse's station is shared between the paediatric assessment unit and Holly Ward.
• Relatives' Room View
  • There is not a relatives' room for the ward.
• Example Side Room View
  • There are no side rooms available with an accessible ensuite.
  • There are no side rooms. The ward is open plan with 5 beds available.
• Ward Features and Patient Facilities View
  • A hearing assistance system is not available on the ward.
  • The ward does not play background music.
  • There is a chair with armrests on both sides.
  • A mobile hoist is not available on the ward.
  • There are washroom facilities for patients on the ward.
  • There are toilet facilities for patients on the ward.
• Visitor Facilities View
  • There are no accessible toilet facilities on the ward for visitors.
  • Accessible toilet facilities for visitors are located within the children's outpatients unit.
  • There are no standard toilet facilities on the ward for visitors.
  • Standard toilet facilities for visitors are located within the children's outpatients unit.
• Visiting Times View
  • Visiting times vary, please contact the ward in advance.
  • Visiting times are Visiting times are restricted due to covid 19 restrictions. Please contact the unit in advance.

You are on Consultation / Treatment Room (Treatment Room). Skip to the next section.

Consultation / Treatment Room (Treatment Room)

• There is / are 2 consultation / treatment room(s) available.
• The name / number of the room surveyed was; Side Room 2 DC.
• There is level access to the consultation / treatment room.
• There is a/are door(s) into the consultation / treatment room.
• The door(s) open(s) away from you (push).
• The door(s) is/are single width with a locked extension leaf.
• The door(s) is/are easy to open.
• The width of the door opening is 90cm (2ft 11in).
• The type of flooring is vinyl/laminate.
• There is room for a wheelchair user to manoeuvre.
• There is a bed / couch.
• The bed / couch is adjustable.
• A hoist can be brought in from another department.
• There is sufficient space next to the bed/couch for a mobile hoist to operate.
• There is a chair.
• No chairs are permanently fixed.
• The chair(s) is not/are not height adjustable.
• There are no chairs with armrests available.
• No tables are permanently fixed.
• There is not a hearing assistance system.
• The room does not have background music playing.
• There is not a red flashing fire alarm beacon within the room.
• Lighting levels are moderate to good.

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• Comments View
  • There is another similar treatment room to the right of reception.

You are on Consultation / Treatment Room (Main Area). Skip to the next section.

Consultation / Treatment Room (Main Area)

• The name / number of the room surveyed was; Main Area.
• There is level access to the consultation / treatment room.
• There is not a/are not door(s) into the consultation / treatment room.
• The type of flooring is vinyl/laminate.
• There is room for a wheelchair user to manoeuvre.
• There is a bed / couch.
• The bed / couch is adjustable.
• A hoist can be brought in from another department.
• There is sufficient space next to the bed/couch for a mobile hoist to operate.
• There is a chair.
• Some chairs are permanently fixed.
• The chair(s) is not/are not height adjustable.
• There are some chairs with armrests available.
• Some tables are permanently fixed.
• The room does have background music playing.
• There is not a red flashing fire alarm beacon within the room.
• Lighting levels are moderate to good.

You are on Washroom (Main Area - With Toilet and Baby Change). Skip to the next section.

Washroom (Main Area - With Toilet and Baby Change)

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• Washroom Details View
  • The washroom surveyed has a wheel in shower, a toilet and a wash basin.
  • There is/are 1 washroom(s) of this type in the unit.
  • The washroom surveyed is located in the main area opposite reception.
  • The washroom surveyed is approximately 14m from the Paediatric Assessment Unit entrance.
  • There is step free access to the washroom surveyed once inside the unit.
  • This washroom is shared.
  • There is pictorial and written or text signage on or near the washroom door.
  • The washroom door(s) open(s) outwards.
  • The door(s) is/are locked by a twist lock.
  • The door is easy to open.
  • The width of the door opening is 93cm (3ft 1in).
  • The dimensions of the washroom are 205cm x 290cm (6ft 9in x 9ft 6in).
  • The washroom does have an unobstructed minimum turning space of 150cm x 150cm.
  • There is an emergency pull cord alarm.
  • The emergency pull cord alarm is within reach and fully functional.
  • There is not a red flashing fire alarm beacon within the washroom.
  • There is not a coat hook in the washroom.
  • There is a mirror.
  • There is not a tall mirror, with suitable specifications, for ease of use.
  • There is a wash basin.
  • The wash basin cannot be reached from seated on the toilet.
  • The height of the wash basin is 74cm.
  • As you face the wash basin the wall-mounted grab rails are on both sides.
  • The tap type is twist/turn. It is not a mixer tap.
  • There is a soap dispenser.
  • The soap dispenser cannot be reached from seated on the toilet.
  • The height of the soap dispenser is 96cm.
  • There is a towel dispenser.
  • The towel dispenser cannot be reached from seated on the toilet.
  • The height of the towel dispenser is 125cm.
  • There is not a hand dryer.
  • Disposal facilities are available.
  • The washroom has a non-slip floor.
• Toilet Details View
  • The height of the toilet seat above floor level is 44cm (1ft 5in).
  • There is a rail with a padded back rest.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on both sides.
  • The lateral transfer space on the left is 100cm.
  • The lateral transfer space on the right is 100cm.
  • There is a flush on the transfer side.
  • There are dropdown rails on both sides of the toilet.
  • As you face the toilet the wall-mounted grab rails are on the left.
  • There is a toilet roll holder.
  • The toilet roll holder cannot be reached from seated on the toilet.
  • The height of the toilet roll holder is 94cm.
  • There is not a colostomy changing shelf for standing users next to the toilet.
• Shower Details View
  • There is a wheel in shower.
  • The shower does have an unobstructed minimum turning space of 150cm x 150cm.
  • The shower head is height adjustable.
  • The shower control type is twist/turn.
  • A shower chair is available.
  • There are wall-mounted grab rails available for the shower.
• Colour Contrast and Lighting View
  • The colour contrast between the external washroom door and wall is good.
  • The colour contrast between the internal washroom door and wall is good.
  • The colour contrast between the dropdown rail(s) and wall is good.
  • The colour contrast between the wall-mounted grab rails to the left of the toilet and wall is good.
  • The toilet seat colour contrast is poor.
  • The colour contrast between the shower wall-mounted grab rails and wall is good.
  • The colour contrast between the washroom floor and walls is good.
  • Lighting levels are moderate to good.
• Comments View
  • There is a fold down baby change table in the washroom.
  • The height of the table when extended is 94cm.

You are on Related Access Guides. Skip to the next section.

Related Access Guides

• To view other Detailed Access Guides that are related to this one please use the links below.
• Hinchingbrooke Hospital link (new tab) - click here.