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Hive Library

Sawmill Walk, The Butts, Worcester, WR1 3PD

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Access Guide

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Introduction

  • Services / facilities within the building include :
    0 - Film And Music, Young People, Games, Social Study Space
    1 - Worcestershire Hub, Children and Families, Quick Choice, Reservations, Cafe and Shop, The Studio
    2 - Archives and Archaeology, Meeting Rooms 1-6, Business Centre
    3 - Main Public and University Library, Meeting Rooms 7-8
    4 - Specialist Collections, Journals.
  • The Hive is run in partnership with the local council and as such is open to the general public. It also has some services and functions that are specifically for the local council.
  • Related link Cattlemarket Car Park.
  • Http://www.worcester.gov.uk/cattlemarket-car-park

Opening Times

  • Monday 08:30 - 22:00.
  • Tuesday 08:30 - 22:00.
  • Wednesday 08:30 - 22:00.
  • Thursday 08:30 - 22:00.
  • Friday 08:30 - 22:00.
  • Saturday 08:30 - 22:00.
  • Sunday 08:30 - 22:00.
  • Comments
    • For bank holiday closures please refer to The Hive website.

Location

  • The venue is situated within the centre of the city.
  • This venue is situated in Worcester.
  • The nearest National Rail station is Worcester Foregate Street.
  • There is a bus stop within 150m (164yds) of the venue.

Parking

  • The venue does not have its own car park.
  • Public Car Parks
    • There is a car park for public use within 200m (approx).
    • The name of the car park is Cattlemarket Car Park.
    • The car park is located to the rear of the venue.
  • Comments
    • There is also the Crowngate Shopping Centre Car Park to the left of the building (see Figures 5 & 6).

Level Change (Access From Cattlemarket Car Park And City Campus)

  • There is a ramp/slope to access this area/service.
  • The ramp/slope is located to the side of the building, leading from the Cattlemarket Car Park to the main entrance.
  • The ramp/slope is easy.
  • The ramp/slope is permanent.

Level Change (Steps from The Butts)

  • There is a/are step(s) to access this area/service.
  • The step(s) is/are located leading off The Butts to the external area outside the main entrance.
  • There is/are 15+ step(s) to the area/service.
  • There is tactile paving at the top and bottom of the steps.
  • The step(s) is/are not clearly marked.
  • There is a/are handrail(s) at the step(s).
  • The handrail(s) is/are on both sides.
  • There is a lift to access this area/service.
  • The lift does bypass the step(s).

Lift (Lift From The Butts to the Main Entrance Level)

  • There is a lift for public use.
  • The lift is located to the side of the building, off The Butts.
  • The lift is a standard lift.
  • The floors which are accessible by this lift are The Butts - main entrance level.
  • The dimensions of the lift are 146cm x 154cm (4ft 9in x 5ft 1in).
  • The clear door width is 100cm (3ft 3in).
  • There are not separate entry and exit doors in the lift.
  • There is a mirror to aid reversing out of the lift.
  • The lift does have a visual floor indicator.
  • The lift does have an audible announcer.
  • The lift does have Braille markings.
  • The lift does have tactile markings.
  • The controls for the lift are within 90cm - 120cm from the floor.
  • The lighting level in the lift is medium.

Level Change (Main Entrance Level from Crowngate Shopping Centre and The Butts Lift and Steps)

  • There is a ramp/slope to access this area/service.
  • The ramp/slope is located on the left hand side of the main entrance level.
  • The ramp/slope is easy.
  • The ramp/slope is permanent.

Outside Access (Main Entrance)

  • This information is for the entrance located at the front of the building.
  • There is not level access into the venue.
  • Main Entrance
  • The main door(s) open(s) automatically.
  • The door(s) is / are double.
  • The width of the door opening is 95cm (3ft 1in).
  • Second set of doors
    • There is a second set of doors.
    • The door(s) open(s) automatically.
    • The door(s) is / are double.
    • The width of the door opening is 180cm (5ft 11in).
    • There is a small lip on the threshold of the entrance, with a height of 2cm or below.
  • Comments
    • Just beyond the doors are entrance barriers with a width of 110cm.
    • The entrance leads into the first floor of the building.

Level Change (Main Entrance)

  • There is a ramp/slope to access this area/service.
  • The ramp/slope is located in front of the entrance.
  • The ramp/slope is easy.
  • The ramp/slope is permanent.
  • The ramp does not have handrails.

Reception

  • The desk/counter is 13m (14yd 8in) from the main entrance.
  • There is level access to the desk/counter from the entrance.
  • The lighting levels are medium.
  • The desk/counter is medium height (77cm - 109cm).
  • The desk/counter has a low (76cm or lower) section.
  • The desk/counter is staffed.
  • There is a hearing assistance system.
  • The type of system is a fixed loop.
  • Comments
    • There are numerous such desks dotted around the building on floors 0, 1, 2 and 3.

Inside Access

  • There is level access to the service(s).
  • There is a hearing assistance system.
  • The system is a fixed loop.
  • Staff are trained to use the system.
  • There are hearing loops in the meeting rooms, and at the Explore The Past and Ask A Librarian Desks.
  • This venue does not play background music.
  • The lighting levels are medium.
  • Comments
    • There is Braille signage available throughout the building.

Eating and Drinking (The Cafe at the Hive)

  • The following information is for the cafe.
  • Food or drinks are ordered from the service counter.
  • Food or drinks can be brought to the table.
  • There is not a lowered section at the counter.
  • No tables are permanently fixed.
  • No chairs are permanently fixed.
  • Some chairs have armrests.
  • The nearest table is 13m (14yd 8in) from the main entrance.
  • The distance between the floor and the lowest table is 73cm (2ft 5in).
  • The distance between the floor and the highest table is 110cm (3ft 7in).
  • There is ample room for a wheelchair user to manoeuvre.
  • Plastic / takeaway cups are available.
  • Plastic / takeaway cutlery is available.
  • Drinking straws are not available.
  • Menus are hand held and wall.
  • Menus are clearly written.
  • Menus are presented in contrasting colours.
  • The type of food served here is hot snacks and beverages.

Level Change (Children and Families)

  • There is a ramp or slope to access this service.
  • The ramp or slope does bypass the step(s).
  • The ramp or slope is located to the right of the stairs.
  • The ramp or slope is easy.
  • The ramp or slope is permanent.
  • There is a level landing at the top of the ramp.
  • The ramp does not have handrails.
  • There is a / are step(s) to access this area / service.
  • The step(s) is / are located in front of you as you enter via the main entrance.
  • There is / are 3 step(s) to the area / service.
  • The lighting levels at the steps are medium.
  • The step(s) is / are not clearly marked.
  • The step(s) is / are medium.
  • The steps do have handrails.
  • The handrails are on both sides.

Library

  • This library does not have a regular supply of books in Braille.
  • This library does have a regular supply of books in large print.
  • This library does have a regular supply of books in audio format.
  • There is an ordering service.
  • The library does have computers with accessible software.
  • Auxiliary aids are available for computer users.
  • A height adjustable table and height adjustable chair is / are available.
  • Comments
    • Cranks for the adjustable tables are usually removed from the adjustable desks.
    • They can be obtained from receptions on floors LG-1-2-3.
    • The Main University area of the Library can be found on the third floor.
    • Accessible software is available on the computers, with Inspiration available via the network.
    • An up-to-date version of Texthelp is in the process of being installed onto the network.
    • There is also a Pen Drive with Jaws that can be requested from reception.
    • There is an infared hearing loop in the Studio.
    • There is a fixed hearing loop at the Archives Reception.

Other Floors

  • Steps
    • The floors which are accessible by stairs are 0-1-2-3-4.
    • There are 15+ steps between floors.
    • The lighting levels are medium.
    • The steps are not clearly marked.
    • The steps are deep (18cm+).
    • The steps do have handrails.
    • The steps have a handrail on both sides.
    • There is a landing.

Lift

  • There is a lift for public use.
  • The lift is located in front of you on entrance.
  • The lift is a standard lift.
  • The floors which are accessible by this lift are 0-1-2-3-4.
  • Staff do not need to be notified for use of the lift.
  • The dimensions of the lift are 154cm x 147cm (5ft 1in x 4ft 10in).
  • The clear door width is 100cm (3ft 3in).
  • There are not separate entry and exit doors in the lift.
  • There is a mirror to aid reversing out of the lift.
  • The lift does have a visual floor indicator.
  • The lift does have an audible announcer.
  • The lift does have Braille markings.
  • The lift does have tactile markings.
  • The controls for the lift are within 90cm - 120cm from the floor.
  • The lighting level in the lift is medium.
  • Comments
    • There are two lifts, with only the one on the right going to level 4.

Reception (Explore The Past Desk)

  • The desk/counter is 14m (15yd 11in) from the lift on the second floor.
  • There is level access to the desk/counter from the entrance.
  • Level access to the desk/counter is via lift.
  • The lighting levels are medium.
  • The desk/counter is medium height (77cm - 109cm).
  • The desk/counter has a low (76cm or lower) section.
  • The desk/counter is staffed.
  • There is a hearing assistance system.
  • The type of system is a fixed loop.
  • Comments
    • There is a barrier to access part of the Explore The Past area, with a width of 112cm.
    • The area has height adjustable desks and the microfilm readers are electric as well as manual.

Opening Times (Explore The Past - Access To Original Archives)

  • Monday Closed.
  • Tuesday 10:30 - 13:00.
  • Tuesday 13:30 - 16:00.
  • Wednesday 13:30 - 19:00.
  • Thursday 10:30 - 13:00.
  • Thursday 13:30 - 16:00.
  • Friday 10:30 - 13:00.
  • Friday 13:30 - 16:00.
  • Saturday 10:30 - 16:00.
  • Sunday Closed.

Opening Times (Explore The Past - Access to Staffed Historic Environment Record)

  • Monday 13:00 - 16:00.
  • Tuesday 13:00 - 16:00.
  • Wednesday 13:00 - 16:00.
  • Thursday 13:00 - 16:00.
  • Friday 13:00 - 16:00.
  • Saturday 10:30 - 13:30.
  • Sunday Closed.
  • Comments
    • This area is only open on the second and fourth Saturday of each month.

Reception (Ask A Librarian Desk)

  • The desk/counter is 26m (28yd 1ft) from the lift on the third floor.
  • There is level access to the desk/counter from the entrance.
  • Level access to the desk/counter is via lift.
  • The lighting levels are medium.
  • The desk/counter is medium height (77cm - 109cm).
  • The desk/counter is staffed.
  • There is a hearing assistance system.

Opening Times (Ask A Librarian Desk)

  • Monday 10:00 - 19:00.
  • Tuesday 10:00 - 19:00.
  • Wednesday 10:00 - 19:00.
  • Thursday 10:00 - 19:00.
  • Friday 10:00 - 19:00.
  • Saturday 10:00 - 17:00.
  • Sunday Closed.

Opening Times (Ask A Librarian Desk - Summer Hours)

  • Monday 10:00 - 16:00.
  • Tuesday 10:00 - 16:00.
  • Wednesday 10:00 - 16:00.
  • Thursday 10:00 - 16:00.
  • Friday 10:00 - 16:00.
  • Saturday Closed.
  • Sunday Closed.
  • Comments
    • These opening hours are for July and August.

Accessible Toilet (Ground Floor)

  • Location and Access
    • There are accessible toilets within this venue designated for public use.
    • The toilet is not for the sole use of disabled people.
    • There is Braille and pictorial signage on or near the toilet door.
    • The accessible toilet is 12m (13yd 4in) from the main entrance.
    • The accessible toilet is located to your left on entrance in the toilet area.
    • There is level access to the accessible toilet.
  • Features and Dimensions
    • This is a unisex toilet.
    • A key is not required for the accessible toilet.
    • The door opens outwards.
    • The door is locked by a twist lock.
    • The width of the accessible toilet door is 91cm (2ft 12in).
    • The door weight is light.
    • The dimensions of the accessible toilet are 215cm x 178cm (7ft 1in x 5ft 10in).
    • Floor manoeuvring space is clear in the accessible toilet.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the left.
    • The lateral transfer space is 110cm (3ft 7in).
    • There is a dropdown rail on the transfer side.
    • There is a flush on the transfer side.
    • The tap type is lever.
    • There is a mixer tap.
    • There is an emergency alarm in the cubicle.
    • The emergency alarm is not fully functional.
    • The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
    • Disposal facilities are available in the cubicle.
    • There is not a coat hook.
  • Position of Fixtures
    • Wall mounted rails are available.
    • As you face the toilet the wall mounted grab rails are on both sides.
    • There is not a shelf within the accessible toilet.
    • There are mirrors.
    • Mirrors are placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 48cm (1ft 7in).
    • There is a hand dryer.
    • The hand dryer can be reached from seated on the toilet.
    • The hand dryer is placed higher than 100cm (3ft 3in).
    • The hand dryer is 108cm (3ft 7in) high.
    • There is a towel dispenser.
    • The towel dispenser cannot be reached from seated on the toilet.
    • The towel dispenser is placed higher than 100cm (3ft 3in).
    • The towel dispenser is 103cm (3ft 5in) high.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a sink.
    • The sink can be reached from seated on the toilet.
    • The sink is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting
    • The contrast between the internal door and wall is good.
    • The contrast between the external door and wall is good.
    • The contrast between the grab rails and wall is good.
    • The contrast between the drop down rails and wall is good.
    • The contrast between the walls and floor is good.
    • The lighting levels are medium.
  • Comments
    • There is a baby change in the toilet with a height of 78cm.

Changing Places

  • Location and access
    • The facility is located next to the lifts on the first floor.
    • The facility is 13m (14yd 8in) from the main entrance.
    • There is level access to the facility.
  • Dimensions and features
    • The dimensions of the facility are 275cm x 410cm (9ft x 13ft 5in).
    • The facility changing bench height is adjustable.
    • The facility changing bench is free standing.
    • The length of the facility changing bench is 180cm (5ft 11in).
    • The facility hoist is powered overhead.
    • The overhead hoist covers all areas in cubicle.
    • The sling is attached to the hoist by hook and loop.
    • The facility toilet is peninsular.
    • The transfer space on the left as you face the toilet is 82cm (2ft 8in).
    • Wall mounted grab rails are available.
    • As you face the toilet the wall mounted grab rails are on both sides.
    • Drop down rails are provided.
    • As you face the toilet the drop down rail(s) is/are on both sides.
    • The type of wash basin is adjustable.
    • Wall mounted grab rails are available at the wash basin.
    • As you face the wash basin, the wall mounted grab rails are on both sides.
    • Disposal facilities are available.
    • A privacy screen is not available.
    • Wide tear off paper roll is available.
    • The facility has a non slip floor.
    • A functioning emergency alarm is available.
  • Comments
    • An Access Card is required to use the changing place.
    • One can be obtained from any member of staff, and kept so it can be used again.

Accessible Toilet (Second Floor)

  • Location and Access
    • There are accessible toilets within this venue designated for public use.
    • The toilet is not for the sole use of disabled people.
    • There is Braille and pictorial signage on or near the toilet door.
    • The accessible toilet is 6m (6yd 1ft) from the lift.
    • The accessible toilet is located to your left when you exit the lift, in the general toilet area.
    • There is level access to the accessible toilet.
    • This is by lift.
  • Features and Dimensions
    • This is a unisex toilet.
    • A key is not required for the accessible toilet.
    • The door opens outwards.
    • The door is locked by a twist lock.
    • The width of the accessible toilet door is 86cm (2ft 10in).
    • The door weight is light.
    • The dimensions of the accessible toilet are 160cm x 215cm (5ft 3in x 7ft 1in).
    • Floor manoeuvring space is clear in the accessible toilet.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 95cm (3ft 1in).
    • There is a dropdown rail on the transfer side.
    • There is a flush on the transfer side.
    • The tap type is lever.
    • There is a mixer tap.
    • There is an emergency alarm in the cubicle.
    • The emergency alarm is fully functional.
    • Disposal facilities are available in the cubicle.
    • There is not a coat hook.
  • Position of Fixtures
    • Wall mounted rails are available.
    • As you face the toilet the wall mounted grab rails are on both sides.
    • There is not a shelf within the accessible toilet.
    • There are mirrors.
    • Mirrors are placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 48cm (1ft 7in).
    • There is a hand dryer.
    • The hand dryer cannot be reached from seated on the toilet.
    • The hand dryer is placed higher than 100cm (3ft 3in).
    • The hand dryer is 103cm (3ft 5in) high.
    • There is a towel dispenser.
    • The towel dispenser can be reached from seated on the toilet.
    • The towel dispenser is not placed higher than 100cm (3ft 3in).
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a sink.
    • The sink can be reached from seated on the toilet.
    • The sink is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting
    • The contrast between the internal door and wall is good.
    • The contrast between the external door and wall is good.
    • The contrast between the grab rails and wall is good.
    • The contrast between the drop down rails and wall is good.
    • The contrast between the walls and floor is good.
    • The lighting levels are medium.
  • Comments
    • There is a baby change in the toilet at a height of 79cm.
    • There is an identical toilet and baby change on the third floor (figure. 3).
    • There is also an accessible toilet to the right of the lift on floor 0 (figure. 4).
    • There is a baby change located in a separate room to its left.

Accessible Toilet (Third Floor)

  • Location and Access
    • There are accessible toilets within this venue designated for public use.
    • There is Braille and pictorial signage on or near the toilet door.
    • The accessible toilet is 43m (47yd 1in) from the lift.
    • The accessible toilet is located in front of you when you exit the lift on the third floor.
  • Features and Dimensions
    • This is a unisex toilet.
    • A key is not required for the accessible toilet.
    • The door opens inwards.
    • The door is locked by a locking handle.
    • The door weight is light.
    • The dimensions of the accessible toilet are 145cm x 247cm (4ft 9in x 8ft 1in).
    • Floor manoeuvring space is clear in the accessible toilet.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the left.
    • The lateral transfer space is 80cm (2ft 7in).
    • There is a dropdown rail on the transfer side.
    • There is a flush on the transfer side.
    • The tap type is lever.
    • There is a mixer tap.
    • There is an emergency alarm in the cubicle.
    • The emergency alarm is fully functional.
    • Disposal facilities are available in the cubicle.
    • There is not a coat hook.
  • Position of Fixtures
    • Wall mounted rails are available.
    • As you face the toilet the wall mounted grab rails are on both sides.
    • There is not a shelf within the accessible toilet.
    • There are mirrors.
    • Mirrors are placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 48cm (1ft 7in).
    • There is a hand dryer.
    • The hand dryer can be reached from seated on the toilet.
    • The hand dryer is placed higher than 100cm (3ft 3in).
    • The hand dryer is 107cm (3ft 6in) high.
    • There is not a towel dispenser.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a sink.
    • The sink can be reached from seated on the toilet.
    • The sink is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting
    • The contrast between the internal door and wall is good.
    • The contrast between the external door and wall is good.
    • The contrast between the grab rails and wall is good.
    • The contrast between the drop down rails and wall is good.
    • The contrast between the walls and floor is good.
    • The lighting levels are medium.

Accessible Toilet (Fourth floor)

  • Location and Access
    • There are accessible toilets within this venue designated for public use.
    • There is Braille and pictorial signage on or near the toilet door.
    • The accessible toilet is 3m (3yd 10in) from the lift.
    • The accessible toilet is located to your left on exiting the lift.
    • There is level access to the accessible toilet.
    • This is by lift.
  • Features and Dimensions
    • This is a unisex toilet.
    • A key is not required for the accessible toilet.
    • The door opens outwards.
    • The door is locked by a twist lock.
    • The width of the accessible toilet door is 86cm (2ft 10in).
    • The door weight is light.
    • The dimensions of the accessible toilet are 175cm x 225cm (5ft 9in x 7ft 5in).
    • Floor manoeuvring space is clear in the accessible toilet.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 108cm (3ft 7in).
    • There is a dropdown rail on the transfer side.
    • There is a flush on the transfer side.
    • The tap type is lever.
    • There is a mixer tap.
    • There is an emergency alarm in the cubicle.
    • The emergency alarm is fully functional.
    • Disposal facilities are available in the cubicle.
    • There is not a coat hook.
  • Position of Fixtures
    • Wall mounted rails are available.
    • As you face the toilet the wall mounted grab rails are on both sides.
    • There is not a shelf within the accessible toilet.
    • There are mirrors.
    • Mirrors are placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 48cm (1ft 7in).
    • There is a hand dryer.
    • The hand dryer cannot be reached from seated on the toilet.
    • The hand dryer is placed higher than 100cm (3ft 3in).
    • The hand dryer is 107cm (3ft 6in) high.
    • There is not a towel dispenser.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a sink.
    • The sink can be reached from seated on the toilet.
    • The sink is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting
    • The contrast between the internal door and wall is good.
    • The contrast between the external door and wall is good.
    • The contrast between the grab rails and wall is good.
    • The contrast between the drop down rails and wall is good.
    • The contrast between the walls and floor is good.
    • The lighting levels are medium.

Standard Toilet(s)

  • Availability and Location of Standard Toilets
    • Standard toilet facilities are available.
    • There are male and female standard toilets facilities on the first floor and the third floor.
  • Access to Standard Female and Male Toilet(s)
    • The female and male toilet facilities that were surveyed are located to the right as you enter.
    • The female and male toilets are 7m (7yd 1ft) from the main entrance.
    • Inside the venue, there is level access to the female and male toilets.
    • Lighting levels are medium.
  • Baby Change Facilities
    • Baby change facilities are located within the venue.
    • Baby change facilities are located in a separate cubicle in the toilet area.
    • The height of the baby change table once extended is 91cm (2ft 12in).
    • Inside the venue, there is level access to the baby change facility.
  • Comments
    • There is an additional baby change room and room for breastfeeding mothers on the first floor in the children's library, accessible by the ramp.

Additional Info

  • Staff do receive disability awareness / equality training.
  • Documents can be requested in Braille.
  • Documents can be requested in large print.
  • A member of staff trained in BSL skills is not generally on duty.
  • This service can be requested.