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Holiday Inn Ashford - Central Hotel

Canterbury Road, Ashford, Kent, TN24 8QQ

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Access Guide

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Hotel Introduction

  • Hotel Information View
    • The hotel has its own parking facilities.
    • This hotel has its own restaurant located on the ground floor.
    • Conference/meeting facilities are available.
    • The conference/meeting facilities are located on the ground floor.
  • Room Information View
    • The hotel has 103 rooms in total.
    • There is an/are accessible room(s) within the hotel.
    • The accessible room(s) is/are located on the ground floor.
    • The hotel has 3 accessible room(s) with accessible ensuite facilities.
    • There is/are 3 accessible room(s) with a bath.
    • There is an/are adjoining room(s) available for the accessible room(s).
    • The accessible rooms are 50m - 56m from the hotel entrance.
    • There is a/are standard room(s) available on the ground floor.
    • There is an/are adjoining room(s) available for the standard room(s).
    • Rooms on other floors are accessed via stairs.
  • Auxiliary Aids View
    • Vibrating pillows with flashing beacons are available on request.
    • Bed raisers are not available on request.
    • Bath mats are available on request.
    • All televisions have subtitles available.

Getting Here

Getting Help and Assistance

  • There is a member of staff available for help and assistance.
  • Staff receive disability awareness/equality training.
  • There is not a member of staff trained in British Sign Language.
  • Staff do not receive deaf awareness training.
  • British Sign Language interpreters cannot be provided on request.
  • The alternative formats documents can be provided in include; large print on request.
  • There is an assistance dog toilet or toileting area at the venue/near by.
  • The assistance dog toilet or toileting area is located on the grass areas surrounding the hotel.
  • Water bowls for assistance dogs are available.
  • There are not mobility aids available.

Parking

  • Parking View
    • The hotel does have its own parking facilities.
    • The car park is located in front of the hotel.
    • The car park type is open air/surface.
    • The car park does not have a height restriction barrier.
    • The car park does not have a barrier control system.
    • The car park surface is tarmac.
    • There is a/are Blue Badge parking bay(s) available.
    • The Blue Badge bay(s) is/are clearly marked and signposted.
    • There is/are 4 designated Blue Badge parking bay(s) within the car park.
    • The dimensions of the designated Blue Badge parking bay(s) surveyed are 370cm x 602cm (12ft 2in x 19ft 9in).
    • There is a 120cm hatched zone around the Blue Badge parking bay(s).
    • Parking spaces for Blue Badge holders do not need to be booked in advance.
    • Clearly marked/signposted parent and child parking bays are not available.
    • All parking spaces are provided on a first come first served basis.
    • There is also an overflow car park for visitors.
    • There is additional parking to the right of the hotel. There are no Blue Badge bays in the additional parking area.
  • Paying View
    • There are not parking charges for the car park.
    • Payment signs are not provided.
  • Access from the Car Park View
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is/are slopes/ramps.
    • The entrance is clearly visible from the car park.
    • The surface on the approach to the entrance is tarmac and concrete tiles.
    • There is not a road to cross between the car park and the entrance.
    • The nearest designated Blue Badge parking bay is approximately 13m (14yd 8in) from the hotel entrance.
  • Drop-off Point(s) View
    • There is not a/are not clearly marked drop-off point(s).
  • Comments View
    • Please register your car at reception to gain free parking.

Outside Access (Hotel Entrance)

  • Entrance View
    • This information is for the entrance located at the front of the hotel.
    • The entrance area/door is clearly signed.
    • There is step-free access at this entrance.
    • There is a canopy or recess which provides weather protection at this entrance.
    • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
    • The bell/buzzer is not in a suitable position to allow wheelchair users to gain access.
    • The height of the bell/buzzer is 114cm (3ft 9in).
    • The main door(s) open(s) automatically (towards you).
    • The door(s) is/are double width.
    • The width of the door opening is 137cm.
    • There is a second set of doors.
    • The door(s) open(s) automatically (towards you).
    • The door(s) is/are double width.
    • The width of the door opening is 132cm.
    • There is a member of staff available for assistance at this entrance.
  • Ramp/Slope View
    • There is a slope with a very easy incline.

Reception

  • Reception View
    • The reception point is located to the right as you enter the hotel.
    • The reception point is approximately 2m (2yd 7in) from the hotel entrance.
    • The reception area/desk is clearly visible from the entrance.
    • There is step-free access to the reception point.
    • There is a clear unobstructed route to the reception point.
    • There are no windows, TVs, glazed screens or mirrors behind the reception point which could adversely affect the ability of someone to lip read.
    • The reception counter is not placed in front of a background which is patterned.
    • The lighting levels at the reception point are good.
    • The height of the reception counter is high (110cm+).
    • There is sufficient space to write or sign documents on the counter.
    • There is not a lowered section of the counter.
    • The counter is staffed.
    • Clipboards can be provided to anyone who is unable to use the desk.
    • There is a hearing assistance system at the reception point.
    • The type of system is a fixed loop.
    • The hearing assistance system is not signed.
    • Staff are trained to use the system.
    • Signs and universally accepted symbols or pictograms, indicating lifts, stairs, WCs, circulation routes and other parts of the building are provided in the reception area.
    • The type of flooring in the reception area is carpet.
  • Reception Waiting Area View
    • There is a waiting area close to the reception point.
    • Access to the waiting area is unobstructed.
    • There is a mixture of seating with and without armrests.
    • There is sufficient space for a wheelchair user to use the waiting area.

Getting Around

  • Access View
    • There is step-free access throughout the ground floor.
    • There is a slight ramp, with a handrail on the left going up, for access to the conference/meeting rooms, restaurant and bar.
    • This level change is in the corridor to the rear left of the reception lobby and leads to the bar, restaurant and conference facilities. The level change 1 ramp is shown in photographs 1 and 2.
  • Circulation View
    • There are doors in corridors/walkways which have to be opened manually.
    • There are corridors/walkways with a surface width of less than 120cm (excluding any permanent obstructions over a small distance).
    • The type of flooring in corridors/walkways is carpet.
    • There is good colour contrast between the walls and floor in the majority of corridors/walkways.
    • The lighting levels are varied.
    • Access to other floors/levels is via stairs.
  • Signage View
    • Wayfinding signage is provided.
    • The colour, design and typeface of signs is not consistent throughout the building.
  • Audio View
    • This venue does play background music in public areas.
    • Music is played in reception, the restaurant and bar areas.
    • There is a hearing assistance system in the public areas of the building.
    • The system is a fixed loop.
    • The fixed hearing loop is located at reception.

Eating and Drinking (Bybrook Tavern Restaurant)

  • The following information is for the restaurant.
  • The restaurant is located on the ground floor, to the left as you enter the hotel.
  • There is ramped/sloped access to the restaurant.
  • Full table service is available.
  • There is not a hearing assistance system.
  • There is step-free access within the restaurant.
  • There is ample room for a wheelchair user to manoeuvre.
  • This area does play background music.
  • The type of flooring in this area is carpet.
  • No tables are permanently fixed.
  • No chairs are permanently fixed.
  • Some chairs have armrests on both sides.
  • The nearest table is approximately 1m from the entrance/opening.
  • The standard height for tables is 72cm.
  • Plastic/takeaway cups are available.
  • Plastic/takeaway cutlery is not available.
  • Drinking straws are available.
  • There are hand held menus and menu boards/signs available.
  • Menus are not available in Braille.
  • Menus are not available in large print.
  • Picture menus are not available.
  • Menus are clearly written.
  • Menus are presented in contrasting colours.
  • The type of food served here is breakfast, hot and cold lunches and dinners.
  • The lighting levels are varied.
  • Access to the additional seating area is via 3 clearly marked, medium height steps, with handrails on both sides.

Eating and Drinking (Bybrook Tavern Bar and Lounge)

  • The following information is for the bar.
  • The bar is located on the ground floor, to the rear left of the building.
  • There is ramped/sloped access to the bar.
  • Full table service is not available.
  • Food and/or drinks are ordered from the service counter.
  • Food and/or drinks can be brought to the table.
  • The height of the service counter is medium height (77cm - 109cm).
  • There is not a lowered section of the counter.
  • There is not a hearing assistance system.
  • There is step-free access within the bar.
  • There is ample room for a wheelchair user to manoeuvre.
  • This area does play background music.
  • The type of flooring in this area is carpet.
  • No tables are permanently fixed.
  • No chairs are permanently fixed.
  • Some chairs have armrests on both sides.
  • The nearest table is approximately 1m from the entrance/opening.
  • The nearest table is approximately 2m from the till/counter.
  • The distance between the floor and the lowest table is 42cm.
  • The distance between the floor and the highest table is 62cm.
  • Plastic/takeaway cups are available.
  • Plastic/takeaway cutlery is not available.
  • Drinking straws are available.
  • Children are welcomed in the bar area.
  • There are hand held menus available.
  • Menus are not available in Braille.
  • Menus are not available in large print.
  • Picture menus are not available.
  • Menus are clearly written.
  • Menus are presented in contrasting colours.
  • The type of food served here is hot and cold meals and snacks.
  • The lighting levels are varied.

Accessible Room(s) (Rooms 134, 135 and 138)

  • Accessible Room Information View
    • The details in this section relates to the accessible room(s) with a lowered bath.
    • This type of accessible room is located on the ground floor.
    • There is step-free access to this type of accessible room.
    • All accessible rooms of this type have similar specifications.
    • The ensuite transfer space for the accessible rooms varies from left to right.
    • Guests need to open a door between the entrance and the room(s).
    • The narrowest width of the corridor leading to the room surveyed was 114cm.
  • Bedroom Features View
    • The accessible room surveyed is located on the ground floor, in the corridor to the rear right of the hotel.
    • The accessible room surveyed at the time of the visit was Room 134.
    • There is step-free access to the accessible room surveyed.
    • There is numbered signage on or near the accessible room door.
    • The door is manual with a key card lock.
    • The fob/card reader height is 105cm.
    • The width of the door is 78cm (2ft 7in).
    • There are lowered spy holes available.
    • The bed type is double.
    • The bed height is not adjustable.
    • The height of the bed is 63cm (2ft 1in).
    • The measurement between the bed base and floor is 17cm (7in).
    • The bed is moveable.
    • The room does have an unobstructed minimum turning space of 150cm x 150cm next to the bed.
    • The height of the desk is 76cm.
    • The desk is not height adjustable.
    • The desk knee recess does not have the recommended dimensions of 70cm (height) x 50cm (depth).
    • The height and depth of the knee recess is 72cm x 36cm.
    • The room surveyed had a height adjustable chair with armrests and an armchair.
    • Wardrobes have been adapted to allow use from a seated position.
    • Light switches are between 75cm and 120cm (4ft) from floor level.
    • Electric sockets are between 40cm and 100cm (4ft) from floor level.
    • The window control type(s) for the room is a/are standard lever(s).
    • There is an emergency alarm in the room.
    • The emergency pull cord alarm is within reach and fully functional.
    • The emergency alarm rings to reception.
    • There is a flashing fire alarm beacon within the room.
    • The type of flooring is carpet.
  • Ensuite Facilities View
    • The ensuite door opens by sliding.
    • The door weight is heavy.
    • The door has no lock.
    • The width of the door to the ensuite is 83cm (2ft 9in).
    • The dimensions of the ensuite are 190cm x 168cm (6ft 3in x 5ft 6in).
    • The ensuite does not have an unobstructed minimum turning space of 150cm x 150cm in front of the toilet seat.
    • The ensuite has not got a non-slip floor.
    • There is an emergency alarm within the ensuite.
    • The emergency pull cord alarm is out of reach (higher than 10cm (4") from floor).
    • There is a flashing fire alarm beacon within the ensuite.
    • Disposal facilities are available.
    • There is a/are pedal waste paper bin disposal units.
    • There is a mirror.
    • The mirror is not placed at a lower level or at an angle for ease of use.
    • There is a shelf immediately next to or behind the toilet.
    • The shelf is between 90cm and 100cm.
    • There is a wash basin.
    • The wash basin cannot be reached from seated on the toilet.
    • The wash basin is placed higher than 74cm (2ft 5in).
    • The height of the wash basin is 78cm.
    • There is a vertical wall-mounted grab rail on the left hand side of the wash basin.
    • The tap type is lever.
    • There is a mixer tap.
    • There is not a soap dispenser.
  • Toilet Details View
    • The height of the toilet seat above floor level is 46cm (1ft 6in).
    • The toilet has a lid.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the left.
    • The lateral transfer space is 92cm (3ft).
    • There is a flush on the transfer side.
    • There is a spatula type lever flush.
    • There is a dropdown rail on the transfer side.
    • There is a/are wall-mounted grab rail(s) available.
    • As you face the toilet, the wall mounted grab rails are on both sides.
    • There is a vertical wall-mounted grab rail on the transfer side.
    • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • The height of the toilet roll holder is 59cm (1ft 11in).
  • Bath Details View
    • The ensuite has a lowered bath.
    • The height of the side of the bath from floor level is 50cm (1ft 8in).
    • The tap type is lever.
    • There is a mixer tap.
    • There is a shower over the bath.
    • The shower head is height adjustable.
    • The shower control type is twist/turn.
    • There is a/are wall-mounted grab rail(s) available for the bath.
  • Colour Contrast and Lighting View
    • The colour contrast between the external hotel room door and wall is poor.
    • The colour contrast between the internal hotel room door and wall is poor.
    • The colour contrast between the hotel room walls and floor is good.
    • The colour contrast between the external ensuite door and wall is poor.
    • The colour contrast between the internal ensuite door and wall is poor.
    • The colour contrast between the ensuite walls and floor is fair.
    • The colour contrast between the drop down rail(s) and wall is poor.
    • The colour contrast between the wall-mounted grab rail(s) and wall is poor.
    • The toilet seat colour contrast is poor.
    • The lighting levels in the room are low.
    • The lighting levels in the ensuite are good.
  • Comments View
    • The bath has an internal built in bath seat.
    • The height of the bath seat is 14cm.

Standard Room(s) (Room 110)

  • Bedroom Features View
    • The room surveyed is located on the ground floor, in the centre of the hotel.
    • The room surveyed at the time of the visit was Room 110.
    • There is step-free access to the room surveyed.
    • There is numbered signage on or near the room door.
    • The width of the door is 71cm (2ft 4in).
    • The bed type is double.
    • The height of the bed is 59cm (1ft 11in).
    • The measurement between the bed base and floor is 12cm (5in).
    • Light switches are not within 120cm (3ft 11in) from floor level.
    • There is not an emergency alarm in the room.
    • There is not a flashing fire alarm beacon within the room.
    • The type of facilities within the ensuite include; a toilet, a wash basin and a shower.
    • The ensuite door opens inwards.
    • The width of the door to the ensuite is 64cm (2ft 1in).
    • There is not an emergency alarm within the ensuite.
    • There is not a flashing fire alarm beacon within the ensuite.
    • The tap type is lever.
    • There is a mixer tap.
  • Colour Contrast and Lighting View
    • The colour contrast between the external hotel room door and wall is poor.
    • The colour contrast between the internal hotel room door and wall is poor.
    • The colour contrast between the hotel room walls and floor is good.
    • The colour contrast between the external ensuite door and wall is good.
    • The colour contrast between the internal ensuite door and wall is poor.
    • The colour contrast between the walls and floor in the ensuite is good.
    • The lighting levels in the room are low.
    • The lighting levels in the ensuite are good.
  • Comments View
    • There is a deep step to access the shower.

Conference / Meeting Facilities (Wye Suites 1 and 2 and Wye Lounge)

  • Conference/meeting facilities are available.
  • The conference/meeting facilities are located on the ground floor, to the left as you enter the hotel entrance.
  • There is ramped/sloped access to the conference/meeting facilities.
  • The door opening width(s) is/are 75cm+ for the room(s).
  • There is a hearing assistance system for the room(s).
  • There are no chairs with armrests on both sides within the room(s).
  • There is sufficient space for a wheelchair user to manoeuvre within the room(s).
  • The lighting levels in the room(s) are good.
  • The Wye Suites 1 and 2, and Wye Lounge have retractable dividing walls between them and can be used as 3 small meeting rooms, 1 small and 1 large meeting room, or 1 large meeting room. At the time of the survey the walls were all open to create 1 large meeting room.

Other Floors (Hotel)

  • Stairs View
    • Stairs can be used to access other floors.
    • The stairs are for public use.
    • The stairs are located to the rear right of the reception foyer.
    • The stairs are approximately 6m from the hotel entrance.
    • The stairs are clearly visible from the entrance.
    • There are manual, heavy, double doors to enter and exit the stairwell on the first floor.
    • The floors which are accessible by stairs are G and 1.
    • There are 15+ steps between floors.
    • The height of the step(s) is/are between the recommended 15cm and 18cm.
    • The going of the step(s) is/are not between the recommended 30cm and 45cm.
    • The steps are clearly marked.
    • There is a/are handrail(s) at the step(s).
    • The steps have a handrail on both sides.
    • Handrails are not at the recommended height (90cm-100cm).
    • Handrails do cover the flight of stairs throughout its length.
    • Handrails are easy to grip.
    • Handrails do not extend horizontally beyond the first and last steps.
    • There is a landing.
    • Clear signs indicating the facilities on each floor are provided on landings.
    • The lighting levels at the steps are good.
  • Other Information View
    • The room(s) on the floors which are not accessible is/are Rooms 201-254, and the Chilham, Bybrook and Mersham meeting rooms.

Other Floors (Chilham, Bybrook and Mersham Suites)

  • Stairs View
    • Stairs can be used to access other floors.
    • The stairs are for public use.
    • The stairs are located to the left hand side of the building, through the bar.
    • The stairs are approximately 26m from the hotel entrance.
    • Signs indicating the location of the stairs are not available from the entrance.
    • There are manual, heavy, single doors to enter and exit the stairwell on the ground floor.
    • The floors which are accessible by stairs are G and 1.
    • There are 11 steps between floors.
    • The height of the step(s) is/are not between the recommended 15cm and 18cm.
    • The height of the step(s) is/are 19cm.
    • The going of the step(s) is/are not between the recommended 30cm and 45cm.
    • The steps are not clearly marked.
    • There is a/are handrail(s) at the step(s).
    • The steps have a handrail on the right going up.
    • Handrails are not at the recommended height (90cm-100cm).
    • Handrails do cover the flight of stairs throughout its length.
    • Handrails are easy to grip.
    • Handrails do not extend horizontally beyond the first and last steps.
    • There is a landing.
    • Clear signs indicating the facilities on each floor are provided on landings.
    • The lighting levels at the steps are good.

Standard Room(s) (Executive Room 204)

  • Bedroom Features View
    • The room surveyed is located on the first floor, in the centre of the hotel.
    • The room surveyed at the time of the visit was Room 204.
    • There is stepped access to the room surveyed.
    • There is numbered signage on or near the room door.
    • The width of the door is 69cm (2ft 3in).
    • The bed type is double.
    • The height of the bed is 58cm (1ft 11in).
    • The measurement between the bed base and floor is 14cm (6in).
    • Light switches are not within 120cm (3ft 11in) from floor level.
    • There is not an emergency alarm in the room.
    • There is not a flashing fire alarm beacon within the room.
    • The type of facilities within the ensuite include; a toilet, a wash basin and a shower.
    • The ensuite door opens inwards.
    • The width of the door to the ensuite is 62cm (2ft).
    • There is not an emergency alarm within the ensuite.
    • There is not a flashing fire alarm beacon within the ensuite.
    • The tap type is lever.
    • There is a mixer tap.
  • Colour Contrast and Lighting View
    • The colour contrast between the external hotel room door and wall is poor.
    • The colour contrast between the internal hotel room door and wall is good.
    • The colour contrast between the hotel room walls and floor is good.
    • The colour contrast between the external ensuite door and wall is good.
    • The colour contrast between the internal ensuite door and wall is poor.
    • The colour contrast between the walls and floor in the ensuite is good.
    • The lighting levels in the room are low.
    • The lighting levels in the ensuite are good.
  • Comments View
    • There is a deep step to access the shower.

Conference / Meeting Facilities (Chilham Suite)

  • Conference/meeting facilities are available.
  • The conference/meeting facilities are located on the first floor, at the rear left of the building.
  • There is ramped/sloped and stepped access to the conference/meeting facilities.
  • The door opening width(s) is/are under 75cm for the room(s).
  • There is not a hearing assistance system for the room(s).
  • There is a/are chair(s) with armrests on both sides within the room(s).
  • The lighting levels in the room(s) are good.
  • There is 1 shallow step in the doorway at the entrance to this room. The step is not clearly marked and there are no handrails. There are 2 similar meeting/conference rooms in this location, the Bybrook Suite and the Mersham Suite.

Accessible Toilet(s) (Reception Lobby)

  • There is an/are accessible toilet(s) for public use.
  • Location and Access View
    • The accessible toilet surveyed is not for the sole use of disabled people.
    • This accessible toilet is located on the ground floor, to the rear left of the reception foyer.
    • This accessible toilet is approximately 8m (8yd 2ft) from the hotel entrance.
    • There is step-free access to the accessible toilet.
  • Features and Dimensions View
    • This is a shared toilet.
    • A key is not required for the accessible toilet.
    • There is tactile and pictorial signage on or near the toilet door.
    • The door opens outwards.
    • The door is light.
    • The door is locked by a lever twist.
    • The width of the accessible toilet door is 88cm (2ft 11in).
    • The dimensions of the accessible toilet are 259cm x 239cm (8ft 6in x 7ft 10in).
    • The accessible toilet does have an unobstructed minimum turning space of 150cm x 150cm.
    • The toilet has not got a non-slip floor.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 191cm (6ft 3in).
    • There is a flush, however it is not on the transfer side.
    • There is not a spatula type lever flush.
    • There is a dropdown rail on the transfer side.
    • There is an emergency alarm.
    • The emergency pull cord alarm is fully functional.
    • There is not a flashing fire alarm beacon within the toilet.
    • Disposal facilities are available in the toilet.
    • There is a/are female sanitary and waste paper pedal bin disposal units.
    • There is a/are coat hook(s).
    • There are coat hooks in the toilet at 153cm and 158cm from the floor.
  • Position of Fixtures View
    • There is a/are wall-mounted grab rail(s) available.
    • As you face the toilet the wall-mounted grab rail(s) is/are on the left.
    • There is not a vertical wall-mounted grab rail on the transfer side.
    • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
    • There is a mirror.
    • The mirror is not placed at a lower level or at an angle for ease of use.
    • There is a shelf next to the toilet.
    • The shelf is not between 90cm and 100cm.
    • The toilet has a lid.
    • The height of the toilet seat above floor level is 52cm (1ft 8in).
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a wash basin.
    • The wash basin cannot be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
    • There are vertical wall-mounted grab rails on both sides of the wash basin.
    • The wash basin tap type is lever.
    • There is a mixer tap.
    • There is a soap dispenser.
    • The soap dispenser cannot be reached from seated on the toilet.
    • The height of the soap dispenser is 102cm.
    • There is not a towel dispenser.
    • There is a hand dryer.
    • The hand dryer cannot be reached from seated on the toilet.
    • The hand dryer is not placed higher than 100cm (3ft 3in).
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is poor.
    • The contrast between the internal door and wall is poor.
    • The contrast between the dropdown rail(s) and wall is good.
    • The contrast between the wall-mounted grab rail(s) and wall is good.
    • The toilet seat colour contrast is poor.
    • The contrast between the walls and floor is fair.
    • The lighting levels are good.

Accessible Toilet(s) (Wye Conference Suites Corridor)

  • There is an/are accessible toilet(s) for public use.
  • Location and Access View
    • The accessible toilet surveyed is not for the sole use of disabled people.
    • This accessible toilet is located on the ground floor, along the corridor leading to the Wye Conference Suites, off the corridor to the rear left of the reception foyer.
    • This accessible toilet is approximately 20m (21yd 2ft) from the hotel entrance.
    • There is ramped/sloped access to the accessible toilet.
  • Features and Dimensions View
    • This is a shared toilet.
    • A key is not required for the accessible toilet.
    • There is tactile and pictorial signage on or near the toilet door.
    • The door opens inwards.
    • The door is heavy.
    • The door is locked by a twist lock.
    • The width of the accessible toilet door is 76cm (2ft 6in).
    • The dimensions of the accessible toilet are 142cm x 172cm (4ft 8in x 5ft 8in).
    • The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
    • The toilet has not got a non-slip floor.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the left.
    • The lateral transfer space is 81cm (2ft 8in).
    • There is a flush, however it is not on the transfer side.
    • There is not a spatula type lever flush.
    • There is a dropdown rail on the transfer side.
    • There is an emergency alarm.
    • The emergency pull cord alarm is not fully functional.
    • The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
    • There is not a flashing fire alarm beacon within the toilet.
    • Disposal facilities are available in the toilet.
    • There is a/are female sanitary, non-infectious waste and waste paper pedal bin disposal units.
    • There is a/are coat hook(s).
    • There are coat hooks in the toilet at 120cm and 174cm from the floor.
  • Position of Fixtures View
    • There is a/are wall-mounted grab rail(s) available.
    • As you face the toilet the wall-mounted grab rail(s) is/are on the right.
    • There is not a vertical wall-mounted grab rail on the transfer side.
    • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
    • There is a mirror.
    • The mirror is not placed at a lower level or at an angle for ease of use.
    • There is not a shelf next to the toilet.
    • The toilet has a lid.
    • The height of the toilet seat above floor level is 42cm (1ft 5in).
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is placed higher than 100cm (3ft 3in).
    • The height of the toilet roll holder is 103cm (3ft 5in).
    • There is a wash basin.
    • The wash basin cannot be reached from seated on the toilet.
    • The wash basin is placed higher than 74cm (2ft 5in).
    • The height of the wash basin is 81cm (2ft 8in).
    • There is a vertical wall-mounted grab rail on the left hand side of the wash basin.
    • The wash basin tap type is lever.
    • There is a mixer tap.
    • There is a soap dispenser.
    • The soap dispenser cannot be reached from seated on the toilet.
    • The height of the soap dispenser is 94cm.
    • There is not a towel dispenser.
    • There is not a hand dryer.
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is poor.
    • The contrast between the internal door and wall is poor.
    • The contrast between the dropdown rail(s) and wall is poor.
    • The contrast between the wall-mounted grab rail(s) and wall is poor.
    • The toilet seat colour contrast is poor.
    • The contrast between the walls and floor is fair.
    • The lighting levels are good.
  • Baby Changing Facilities View
    • Baby changing facilities are located within the accessible toilet.
    • The baby change table is not set against the wall, permanently fixed at 75cm from the floor.
    • The baby change table is not height adjustable.
    • The height of the baby change table once extended is 99cm (3ft 3in).
  • Comments View
    • There is a towel rail with a hand towel at a height of 80cm.

Standard Toilet(s)

  • Standard toilet facilities are available.
  • Access to Standard Female Toilet(s) View
    • The female toilet facilities that were surveyed are located on the ground floor, along the corridor leading to the Wye Conference Suites, off the corridor to the rear left of the reception foyer.
    • The female toilet(s) is/are approximately 19m (20yd 2ft) from the hotel entrance.
    • There is ramped/sloped access to the female toilet(s).
    • There is tactile and pictorial signage on or near the toilet door.
    • An ambulant toilet with wall-mounted grab rails is not available.
    • The wash basin tap type is twist/turn.
    • There is not a flashing fire alarm beacon within the toilets.
    • Lighting levels are good.
  • Access to Standard Male Toilet(s) View
    • The male toilet facilities that were surveyed are located on the ground floor, along the corridor leading to the Wye Conference Suites, off the corridor to the rear left of the reception foyer.
    • The male toilet(s) is/are approximately 22m (24yd 2in) from the hotel entrance.
    • There is ramped/sloped access to the male toilet(s).
    • There is tactile and pictorial signage on or near the toilet door.
    • An ambulant toilet with wall-mounted grab rails is not available.
    • The wash basin tap type is twist/turn.
    • There is not a flashing fire alarm beacon within the toilets.
    • Lighting levels are good.
    • There is a/are similar standard toilet(s) available.