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Holiday Inn Birmingham - Walsall M6, J10 Hotel - Leisure Facilties

20 Wolverhampton Road West, Walsall, WS2 0BS

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Access Guide

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Leisure Facilities Introduction

Getting Here

Getting Help and Assistance

  • There is a member of staff available for help and assistance.
  • Staff receive disability awareness/equality training.
  • There is not a member of staff trained in British Sign Language.
  • Staff do not receive deaf awareness training.
  • British Sign Language interpreters cannot be provided on request.
  • The alternative formats documents can be provided in include; large print on request.
  • There is an assistance dog toilet or toileting area at the venue/near by.
  • The assistance dog toilet or toileting area is located on the grass areas in front of the hotel.
  • Water bowls for assistance dogs are available.
  • There are not mobility aids available.

Parking

  • Parking View
    • The hotel does have its own parking facilities.
    • The car park is located at the front of the hotel.
    • The car park type is open air/surface.
    • The car park does have a height restriction barrier.
    • The maximum height of the restriction barrier is 210cm (6ft 11in).
    • The car park does not have a barrier control system.
    • The car park surface is tarmac.
    • There is a/are Blue Badge parking bay(s) available.
    • The Blue Badge bay(s) is/are clearly marked.
    • There is/are 3 designated Blue Badge parking bay(s) within the car park.
    • The dimensions of the designated Blue Badge parking bay(s) surveyed are 360cm x 500cm (11ft 10in x 16ft 5in).
    • There is not a 120cm hatched zone around the Blue Badge parking bay(s).
    • Parking spaces for Blue Badge holders do not need to be booked in advance.
    • Clearly marked/signposted parent and child parking bays are not available.
    • All parking spaces are provided on a first come first served basis.
  • Paying View
    • There are not parking charges for the car park.
  • Access from the Car Park View
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is/are dropped kerbs.
    • The entrance is clearly visible from the car park.
    • The surface on the approach to the entrance is concrete tiles.
    • There is not a road to cross between the car park and the entrance.
    • There is no tactile paving on dropped kerbs between the car park and the entrance.
    • The nearest designated Blue Badge parking bay is approximately 11m (12yd 1in) from the hotel entrance.
  • Drop-off Point(s) View
    • There is not a/are not clearly marked drop-off point(s).

Outside Access (Hotel Entrance)

  • Entrance View
    • This information is for the entrance located at the front of the hotel.
    • The entrance area/door is clearly signed.
    • There is step-free access at this entrance.
    • There is a canopy or recess which provides weather protection at this entrance.
    • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
    • The bell/buzzer is not in a suitable position to allow wheelchair users to gain access.
    • The height of the bell/buzzer is 167cm (5ft 6in).
    • The main door(s) open(s) automatically.
    • The door(s) is/are double width.
    • The width of the door opening is 124cm.
    • There is a second set of doors.
    • The door(s) open(s) automatically.
    • The door(s) is/are double width.
    • The width of the door opening is 185cm.
    • There are bollards at this entrance.
    • The minimum width between the bollards is 216cm.
    • There is a member of staff available for assistance at this entrance.

Getting Around

  • Access View
    • There is step free access throughout the ground floor.
  • Circulation View
    • There are doors in corridors/walkways which have to be opened manually.
    • The type of flooring in corridors/walkways is carpet and vinyl.
    • There is some flooring in corridors/walkways which includes patterns or colours which could be confusing or look like steps or holes to some people.
    • There is some flooring in corridors/walkways which is shiny and could cause issues with glare or look slippery to some people.
    • There is good colour contrast between the walls and floor in the majority of corridors/walkways.
    • The lighting levels are good.
    • Access to other floors/levels is via stairs.
  • Signage View
    • Wayfinding signage is provided.
    • The colour, design and typeface of signs is consistent throughout the building.
  • Audio View
    • This venue does play background music in public areas.
    • Music is played in the bar and restaurant areas.
    • There is not a hearing assistance system in the public areas of the building.

Opening Times (Leisure Facilities)

  • Monday 06:30 - 22:00.
  • Tuesday 06:30 - 22:00.
  • Wednesday 06:30 - 22:00.
  • Thursday 06:30 - 22:00.
  • Friday 06:30 - 22:00.
  • Saturday 07:30 - 21:00.
  • Sunday 07:30 - 21:00.

Entrance (Leisure Facilities)

  • Entrance View
    • This information is for the entrance located on the ground floor, to the middle right of the hotel.
    • The entrance area/door is clearly signed.
    • There is step free access at this entrance.
    • The entrance door(s) does/do contrast visually with its immediate surroundings.
    • A key card is required for access at this entrance.
    • The height of the key card reader is 114cm.
    • The main door(s) open(s) away from you (push).
    • The door(s) is/are single width.
    • The door(s) is/are heavy.
    • The width of the door opening is 75cm.

Reception (Main Reception)

  • Reception View
    • The reception point is located to the right of the main hotel entrance.
    • The reception point is approximately 4m (4yd 1ft) from the hotel entrance.
    • The reception area/desk is clearly visible from the entrance.
    • There is step free access to the reception point.
    • There is a clear unobstructed route to the reception point.
    • There are no windows, TVs, glazed screens or mirrors behind the reception point which could adversely affect the ability of someone to lip read.
    • The reception counter is not placed in front of a background which is patterned.
    • The lighting levels at the reception point are good.
    • The height of the reception counter is medium height (77cm - 109cm).
    • There is sufficient space to write or sign documents on the counter.
    • There is not a lowered section of the counter.
    • The counter is staffed.
    • Clipboards can be provided to anyone who is unable to use the desk.
    • There is not a hearing assistance system at the reception point.
    • Signs and universally accepted symbols or pictograms, indicating lifts, stairs, WCs, circulation routes and other parts of the building are provided in the reception area.
    • The type of flooring in the reception area is vinyl and tiles.
  • Reception Waiting Area View
    • There is a waiting area close to the reception point.
    • Access to the waiting area is unobstructed.
    • There are seats with armrests on both sides.
    • There is sufficient space for a wheelchair user to use the waiting area.

Reception (Fitness Suite)

  • Reception View
    • The reception point is located to the right as you enter the fitness suite.
    • The reception point is approximately 2m (2yd 7in) from the fitness suite entrance.
    • The reception area/desk is clearly visible from the entrance.
    • There is step free access to the reception point.
    • There is a clear unobstructed route to the reception point.
    • There are no windows, TVs, glazed screens or mirrors behind the reception point which could adversely affect the ability of someone to lip read.
    • The reception counter is not placed in front of a background which is patterned.
    • The lighting levels at the reception point are good.
    • The height of the reception counter is high (110cm+).
    • There is sufficient space to write or sign documents on the counter.
    • There is not a lowered section of the counter.
    • The counter is not staffed.
    • There is not a bell to attract attention.
    • Clipboards can be provided to anyone who is unable to use the desk.
    • There is not a hearing assistance system at the reception point.
    • Signs and universally accepted symbols or pictograms, indicating lifts, stairs, WCs, circulation routes and other parts of the building are not provided in the reception area.
    • The type of flooring in the reception area is wood.
  • Reception Waiting Area View
    • There is a waiting area close to the reception point.
    • Access to the waiting area is unobstructed.
    • There is bench seating only.
    • There is sufficient space for a wheelchair user to use the waiting area.

Fitness Suite

  • Access to Fitness Suite View
    • The fitness suite is located in the corridor to the right as you enter the fitness suite.
    • The fitness suite is 6m (6yd 1ft) from the leisure facilities entrance.
    • There is level access to the fitness suite.
    • There are doors into the fitness suite.
    • The doors open away from you (push).
    • The doors are single.
    • The doors are heavy.
    • The opening is 76cm (2ft 6in) wide.
  • Fitness Suite (General) View
    • Staff receive some training in assisting disabled people.
    • A portable hearing loop is not available for induction.
    • There is clear manoeuvring space between equipment.
    • There is level access to all of the equipment.

Swimming Pool

  • There is level access from the changing area to the swimming pool.
  • There is not a ramped entrance into the water.
  • There is a wet side chair available.
  • There is not a hoist for wheelchair users to access the water.
  • There are not steps into the swimming pool.
  • There is a ladder type entrance into the water.
  • There is a handrail on both sides of the ladder.

Standard Shower (Poolside)

  • Shower facilities are available.
  • The shower(s) surveyed is/are located in the swimming pool area.
  • There is not level access to the services from the shower facilities.

Changing Area (Male)

  • Changing Area View
    • There is a/are changing area(s) available.
    • The changing area that was surveyed is located in the corridor to the left as you enter the leisure facilities entrance.
    • The changing area is approximately 5m from the leisure facilities entrance.
    • The changing area is approximately 3m from reception.
    • The changing area is approximately 6m from the fitness suite.
    • There is step free access to the changing area.
    • The facilities available within the changing area include; standard changing rooms/cubicles, standard showers and standard toilets.
    • This is a male changing area.
    • Similar female changing area(s) are available.
    • The door(s) open(s) away from you (push).
    • The door(s) is/are single width.
    • The door(s) is/are heavy.
    • The width of the door opening is 76cm.
    • The type of flooring in the changing area is tiles and concrete.
    • There is not a flashing fire alarm beacon within the changing area.
    • There are changing benches or seats within the changing area.
    • There are lockers within the changing area.
    • There is a/are locker(s) within reach for a wheelchair user.
    • There is not a water dispenser available.
    • The lighting levels in the changing area are good.
  • Shower Facilities View
    • Shower facilities are available.
    • There is stepped access to the shower facilities.
    • The showers are accessed by 1 deep step.
    • Fixed.
    • The height of the shower head(s) is/are 185cm.
    • The shower control type(s) is/are twist/turn.
    • There is no seat for the shower(s).
    • There is not a/are not wall-mounted grab rail(s) available for the shower(s).
  • Toilet Facilities View
    • Toilet facilities are available.
    • There is step free access to the toilet(s).
    • An ambulant toilet with wall-mounted grab rails is not available.
    • The wash basin(s) tap type is lever.
    • The lighting levels in the toilet(s) are good.
  • Baby Changing Facilities View
    • Baby changing facilities are not available.