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Holiday Inn Ipswich Hotel - Leisure Facilities

London Road, Ipswich, Suffolk, IP2 0UA

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Access Guide

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Leisure Facilities Introduction

Getting Here

Getting Help and Assistance

  • There is a member of staff available for help and assistance.
  • Staff receive disability awareness/equality training.
  • There is not a member of staff trained in British Sign Language.
  • Staff do not receive deaf awareness training.
  • British Sign Language interpreters cannot be provided on request.
  • The alternative formats documents can be provided in include; large print on request.
  • There is an assistance dog toilet or toileting area at the venue/near by.
  • The assistance dog toilet or toileting area is located on the green areas surrounding the hotel.
  • Water bowls for assistance dogs are available.
  • There are mobility aids available.
  • The mobility aids available include wheelchairs.
  • To obtain mobility aids please contact reception.

Parking

  • Parking View
    • The hotel does have its own parking facilities.
    • The car park is located at the front, sides and rear of the hotel.
    • The car park type is open air/surface.
    • The car park does not have a height restriction barrier.
    • The car park does not have a barrier control system.
    • The car park surface is tarmac.
    • There is a/are Blue Badge parking bay(s) available.
    • The Blue Badge bay(s) is/are clearly marked.
    • There is/are 4 designated Blue Badge parking bay(s) within the car park.
    • The dimensions of the designated Blue Badge parking bay(s) surveyed are 300cm x 575cm (9ft 10in x 18ft 10in).
    • There is a 120cm hatched zone around the Blue Badge parking bay(s).
    • Parking spaces for Blue Badge holders do not need to be booked in advance.
    • Clearly marked/signposted parent and child parking bays are not available.
    • All parking spaces are provided on a first come first served basis.
  • Paying View
    • There are not parking charges for the car park.
  • Access from the Car Park View
    • The route from the car park to the entrance is accessible to a wheelchair user unaided.
    • The entrance is clearly visible from the car park.
    • The surface on the approach to the entrance is tarmac and block paving.
    • There is a road to cross between the car park and the entrance.
    • There is tactile paving on dropped kerbs between the car park and the entrance.
    • The nearest designated Blue Badge parking bay is approximately 15m (16yd 1ft) from the hotel entrance.
  • Drop-off Point(s) View
    • There is not a/are not clearly marked drop-off point(s).
  • Comments View
    • Please register you car at reception for free parking.

Outside Access (Hotel Entrance)

  • Entrance View
    • This information is for the entrance located at the front of the hotel.
    • The entrance area/door is clearly signed.
    • There is step-free access at this entrance.
    • There is a canopy or recess which provides weather protection at this entrance.
    • There is a dark mat or floor marking at this entrance that might be perceived as a hole.
    • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
    • The main door(s) open(s) automatically.
    • The door(s) is/are double width.
    • The width of the door opening is 86cm.
    • There is a small lip on the threshold of the entrance, with a height of 2cm or below.
    • There is a second set of doors.
    • The door(s) open(s) automatically.
    • The door(s) is/are double width.
    • The width of the door opening is 146cm.
  • Ramp/Slope View
    • There is a slope with a very easy incline.

Getting Around

  • Access View
    • There is step-free access throughout the building via lift(s).
    • There is/are 3 clearly marked step(s), with handrails on both sides, for access to Millers Bar and the Junction Restaurant.
    • The height of the step(s) is/are not between the recommended 15cm and 18cm.
    • The going of the step(s) is/are between the recommended 30cm and 45cm.
    • There is a platform lift which overcomes the steps.
    • The steps are shown in photographs 3, 4 and 5.
    • There is/are 5 clearly marked step(s), with handrails on both sides, for access to Rooms 106-116 , 126-171, the Cardinal Suite and Syndicate Rooms.
    • The height of the step(s) is/are between the recommended 15cm and 18cm.
    • The going of the step(s) is/are between the recommended 30cm and 45cm.
    • There is a platform lift which overcomes the steps.
    • The steps are shown in photographs 6, 7 and 8.
    • There is a steep ramp, with handrails on both sides, for access to the leisure facilities.
    • The width of the ramp/slope is 137cm (4ft 6in).
    • The ramp is shown in photographs 9 and 10.
  • Circulation View
    • There are doors in corridors/walkways which have to be opened manually.
    • The type of flooring in corridors/walkways is carpet and laminate.
    • There is some flooring in corridors/walkways which includes patterns or colours which could be confusing or look like steps or holes to some people.
    • There is some flooring in corridors/walkways which is shiny and could cause issues with glare or look slippery to some people.
    • There is good colour contrast between the walls and floor in all corridors/walkways.
    • The lighting levels are varied.
    • Access to other floors/levels is via stairs.
  • Signage View
    • Wayfinding signage is provided.
    • The colour, design and typeface of signs is consistent throughout the building.
    • Dementia friendly signage is not provided.
  • Safe Place(s) View
    • There is not a designated place of safety which can be used by people with dementia, autism or learning disabilities.
  • Audio View
    • This venue does play background music in public areas.
    • Music is played in the reception foyer and restaurant/bars.

Opening Times (Leisure Facilities)

  • Monday 06:30 - 22:00.
  • Tuesday 06:30 - 22:00.
  • Wednesday 06:30 - 22:00.
  • Thursday 06:30 - 22:00.
  • Friday 06:30 - 22:00.
  • Saturday 07:00 - 21:00.
  • Sunday 07:00 - 21:00.

Entrance (Leisure Facilities)

  • Entrance View
    • This information is for the entrance located in the corridor to the left of the hotel reception.
    • The entrance area/door is clearly signed.
    • There is step-free access at this entrance.
    • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
    • The main door(s) open(s) away from you (push).
    • The door(s) is/are single width with a locked extension leaf.
    • The door(s) is/are heavy.
    • The width of the door opening is 88cm.
    • There is a small lip on the threshold of the entrance, with a height of 2cm or below.
    • There is a second set of doors.
    • The door(s) open(s) away from you (push).
    • The door(s) is/are double width.
    • The width of the door opening is 134cm.

Reception (Leisure Facilities)

  • Reception View
    • The reception point is located ahead as you enter the leisure facilities entrance.
    • The reception point is approximately 16m (17yd 1ft) from the leisure facilities entrance.
    • The reception area/desk is clearly visible from the entrance.
    • There is ramped/sloped access to the reception point.
    • There is a clear unobstructed route to the reception point.
    • There are no windows, TVs, glazed screens or mirrors behind the reception point which could adversely affect the ability of someone to lip read.
    • The reception counter is not placed in front of a background which is patterned.
    • The lighting levels at the reception point are good.
    • The height of the reception counter is high (110cm+).
    • There is sufficient space to write or sign documents on the counter.
    • There is not a lowered section of the counter.
    • The counter is staffed.
    • Clipboards can be provided to anyone who is unable to use the desk.
    • There is a hearing assistance system at the reception point.
    • Signs and universally accepted symbols or pictograms, indicating lifts, stairs, WCs, circulation routes and other parts of the building are not provided in the reception area.
    • The type of flooring in the reception area is tiles and wood.
  • Reception Waiting Area View
    • There is a waiting area close to the reception point.
    • Access to the waiting area is unobstructed.
    • There are seats with armrests on both sides.
    • There is not sufficient space for a wheelchair user to use the waiting area.
  • Comments View
    • At the time of the survey the hearing loop was disconnected.

Swimming Pool

  • There is level access from the changing area to the swimming pool.
  • There is not a ramped entrance into the water.
  • There is a wet side chair available.
  • There is not a hoist for wheelchair users to access the water.
  • There are not steps into the swimming pool.
  • There is a ladder type entrance into the water.
  • There is a handrail on both sides of the ladder.

Fitness Suite

  • Access to Fitness Suite View
    • The fitness suite is located to the right as you enter the leisure facilities entrance.
    • The fitness suite is 14m (15yd 11in) from the leisure facilities entrance.
    • There is level access to the fitness suite.
    • There are doors into the fitness suite.
    • The doors open away from you (push).
    • The doors are double.
    • The doors are heavy.
    • The opening is 134cm (4ft 5in) wide.
  • Fitness Suite (General) View
    • Staff receive some training in assisting disabled people.
    • Training provided is by the hotel.
    • Equipment suitable for mobility or sensory impaired users includes free weights.
    • A portable hearing loop is not available for induction.
    • There is clear manoeuvring space between equipment.
    • There is level access to all of the equipment.

Changing Area

  • Changing Area View
    • There is a/are changing area(s) available.
    • The changing area that was surveyed is located to the left as you enter the leisure facilities entrance.
    • The changing area is approximately 19m from the leisure facilities entrance.
    • The changing area is approximately 7m from reception.
    • The changing area is approximately 6m from the swimming pool.
    • There is step-free access to the changing area.
    • The facilities available within the changing area include; standard changing rooms/cubicles, standard showers and standard toilets.
    • This is a male changing area.
    • Similar female changing area(s) are available.
    • The door(s) open(s) away from you (push).
    • The door(s) is/are single width.
    • The door(s) is/are heavy.
    • The width of the door opening is 76cm.
    • The type of flooring in the changing area is tiles.
    • There is not a flashing fire alarm beacon within the changing area.
    • There are changing benches or seats within the changing area.
    • There are lockers within the changing area.
    • There is a/are locker(s) within reach for a wheelchair user.
    • There is not a water dispenser available.
    • The lighting levels in the changing area are good.
  • Shower Facilities View
    • Shower facilities are available.
    • There is step-free access to the shower facilities.
    • Fixed.
    • The height of the shower head(s) is/are 189cm.
    • The shower control type(s) is/are lever.
    • There is no seat for the shower(s).
    • There is not a/are not wall-mounted grab rail(s) available for the shower(s).
  • Toilet Facilities View
    • Toilet facilities are available.
    • There is step-free access to the toilet(s).
    • An ambulant toilet with wall-mounted grab rails is available.
    • There are horizontal grab rails on both sides of the seat.
    • The wash basin(s) tap type is lever.
    • The lighting levels in the toilet(s) are good.
  • Baby Changing Facilities View
    • Baby changing facilities are not available.