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Holiday Inn - Manchester City Centre

25 Aytoun Street, Manchester, M1 3AE

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Access Guide

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Hotel Introduction

  • Hotel Information View
    • The hotel does not have its own parking facilities.
    • Conference/meeting facilities are available.
    • The conference/meeting facilities are located on the to the rear right of the ground floor, and throughout the lower ground floor.
  • Room Information View
    • The hotel has 298 rooms in total.
    • There is an/are accessible room(s) within the hotel.
    • The accessible room(s) is/are located on floors 1, 2, 3, 4 and 5.
    • The hotel has 17 accessible room(s) with accessible ensuite facilities.
    • There is/are 1 accessible room(s) with a bath.
    • There is/are 16 accessible room(s) with a wet room/wheel in shower.
    • There is an/are adjoining room(s) available for the accessible room(s).
    • There is/are 0 accessible room(s) with a ceiling track hoist.
    • There are no rooms on the ground floor.
    • There is not a/are not standard room(s) available on the ground floor.
    • There is not an/are not adjoining room(s) available for the standard room(s).
    • Rooms on other floors are accessed via stairs and lift.
  • Auxiliary Aids View
    • Vibrating pillows with flashing beacons are available on request.
    • Bed raisers are available on request.
    • Bath mats are available on request.
    • All televisions have subtitles available.
  • Comments View
    • There are 10 accessible rooms and carer rooms with a shared entranceway from the main corridor.

Getting Help and Assistance

  • There is a team member available for help and assistance.
  • Team members receive disability awareness/equality training.
  • There is not a team member trained in British Sign Language.
  • Team members receive deaf awareness training.
  • British Sign Language interpreters cannot be provided on request.
  • The alternative formats documents can be provided in include; large print on request.
  • There is not an assistance dog toilet or toileting area at the venue/nearby.
  • Water bowls for assistance dogs are available.
  • There are not mobility aids available.
  • Multilingual staff are available.

Parking

Public Parking

  • On Street Blue Badge Parking View
    • There is a/are clearly signed and/or marked on street Blue Badge parking bay(s) available.
    • The on street Blue Badge parking bay(s) is/are located on Bloom Street.
    • The dimensions of the on street Blue Badge parking bay(s) surveyed are 237cm x 607cm (7ft 9in x 19ft 11in).
    • There are not parking charges for the on street Blue Badge parking bay(s).
  • On Street Standard Parking View
    • Standard on street parking is available.
  • Public Car Park View
    • There is a car park for public use within approximately 200m (219yd).
    • The public car park is located on Piccadilly.
    • The name of the car park is NCP Car Park Manchester Piccadilly Gardens.
    • There is a/are Blue Badge parking bay(s) available within the car park.
  • Drop-off Point(s) View
    • There is not a/are not clearly marked drop-off point(s).

Outside Access (Hotel Main Entrance)

  • Entrance View
    • This information is for the entrance located at the front of the building, on Aytoun Street.
    • The entrance area/door is clearly signed.
    • There is step-free access at this entrance.
    • There is a canopy or recess which provides weather protection at this entrance.
    • The entrance door(s) does/do contrast visually with its immediate surroundings.
    • There is not a bell/buzzer.
    • There is an intercom.
    • The height of the intercom is 97cm (3ft 2in).
    • The main door(s) open(s) automatically.
    • The door(s) is/are double width.
    • The width of the door opening is 167cm.
    • There is a second set of doors.
    • The door(s) open(s) automatically.
    • The door(s) is/are double width.
    • The width of the door opening is 180cm.
    • There is a team member available for assistance at this entrance.

Outside Access (Hotel Side Entrance)

  • Entrance View
    • This information is for the entrance located at the side of the hotel, off Aytoun Street.
    • The entrance area/door is not clearly signed.
    • There is step-free access at this entrance.
    • There is a canopy or recess which provides weather protection at this entrance.
    • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
    • There is not a bell/buzzer.
    • There is not an intercom.
    • The main door(s) open(s) automatically (towards you).
    • The door(s) is/are double width.
    • The width of the door opening is 160cm.
  • Comments View
    • There are 4 similar entrances on the right hand side of the hotel.

Reception

  • Reception View
    • The reception point is located to the right as you enter the main entrance.
    • The reception point is approximately 5m (5yd 1ft) from the hotel main entrance.
    • The reception area/desk is clearly visible from the entrance.
    • There is step-free access to the reception point.
    • There is a clear unobstructed route to the reception point.
    • There are no windows, TVs, glazed screens or mirrors behind the reception point which could adversely affect the ability of someone to lip read.
    • The reception counter is not placed in front of a background which is patterned.
    • The lighting levels at the reception point are good.
    • The height of the reception counter is high (110cm+).
    • There is sufficient space to write or sign documents on the counter.
    • There is a lowered section of the counter.
    • The height of the lowered section at the counter is 75cm.
    • There is sufficient space to write or sign documents on the lowered section of the counter.
    • There is a clear knee recess beneath the low/lowered section of the counter.
    • The counter is staffed.
    • There is a hearing assistance system at the reception point.
    • The type of system is a portable loop.
    • The hearing system is available only on request.
    • The hearing assistance system is signed.
    • Team members are trained to use the hearing system.
    • Signs and universally accepted symbols or pictograms, indicating lifts, stairs, WCs, circulation routes and other parts of the building are provided in the reception area.
    • The type of flooring in the reception area is carpet and laminate.
  • Reception Waiting Area View
    • There is a waiting area close to the reception point.
    • Access to the waiting area is unobstructed.
    • There is a mixture of seating with and without armrests.
    • There is sufficient space for a wheelchair user to use the waiting area.

Getting Around

  • Access View
    • There is step-free access throughout the building via lift(s).
  • Circulation View
    • There are doors in corridors/walkways which have to be opened manually.
    • The type of flooring in corridors/walkways is carpet, tiles and laminate.
    • There is some flooring in corridors/walkways which includes patterns or colours which could be confusing or look like steps or holes to some people.
    • There is some flooring in corridors/walkways which is shiny and could cause issues with glare or look slippery to some people.
    • Handrails with a rounded or oval profile are not provided in corridors/walkways.
    • There is good colour contrast between the walls and floor in the majority of corridors/walkways.
    • There is a mixture of seating with and without armrests at regular intervals.
    • The lighting levels are good.
    • There is an events area located on the ground and lower ground floors.
    • Access to other floors/levels is via stairs and lift.
  • Signage View
    • Wayfinding signage is provided.
    • The colour, design and typeface of signs is consistent throughout the building.
    • Dementia friendly signage is not provided.
  • Safe Place(s) View
    • There is not a designated place of safety which can be used by people with dementia, autism or learning disabilities.
  • Audio View
    • This venue does play background music in public areas.
    • Music is played in the foyer and restaurant.
    • There is a hearing assistance system in the public areas of the building.
    • The system is a portable loop.
    • The portable loop can be requested at the reception desk and can be used in all areas of the hotel.
    • The hearing assistance system is available only on request.

Eating and Drinking (Restaurant)

  • The following information is for the restaurant.
  • The restaurant is located on the ground floor, to the left as you enter the main entrance.
  • There is step-free access to the restaurant.
  • Full table service is available.
  • The height of the service counter is high (110cm+).
  • There is a lowered section of the counter.
  • The height of the lowered section at the counter is 95cm.
  • There is not a clear knee recess beneath the low/lowered section of the counter.
  • There is not a hearing assistance system.
  • There is step-free access within the restaurant.
  • There is ample room for a wheelchair user to manoeuvre.
  • This area does play background music.
  • The type of flooring in this area is carpet, tiles and laminate.
  • Some tables are permanently fixed.
  • Some chairs are permanently fixed.
  • Some chairs have armrests on both sides.
  • The nearest table is approximately 3m from the entrance/opening.
  • The nearest table is approximately 1m from the till/counter.
  • The distance between the floor and the lowest table is 43cm.
  • The distance between the floor and the highest table is 92cm.
  • The standard height for tables is 73cm.
  • Plastic/takeaway cups are available.
  • Plastic/takeaway cutlery is available.
  • Drinking straws are available.
  • There are hand held menus available.
  • Menus are not available in Braille.
  • Menus are available in large print.
  • Picture menus are not available.
  • Menus are clearly written.
  • Menus are presented in contrasting colours.
  • The type of food served here is hot and cold meals and snacks.
  • The lighting levels are good.
  • Comments View
    • The restaurant also offers a grab and go service from the counter.
    • There are power sockets on the fixed tables and the central fixed seating.
    • There is a self-service breakfast bar to the left of the restaurant.
    • The height of the breakfast bar is 95cm.

Conference / Meeting Facilities (Oxford Room)

  • Access View
    • The room surveyed was Oxford.
    • Oxford is located on the ground floor, to the rear right of the hotel.
    • The room/area surveyed is approximately 29m from the hotel main entrance.
    • The Piccadilly room is located to the right of the Oxford room and was not surveyed.
      The Piccadilly room is slightly larger.
    • There is not wayfinding signage on route to the room(s).
    • Signage for the room(s) is available in upper and lower case lettering that is clearly visible.
    • There is written signage for the room, in upper and lower case lettering, that is clearly visible.
    • The corridor/walkway outside the room(s) is sufficiently wide enough (150cm+) to allow wheelchair users to pass.
    • The colour contrast between the external door and wall is good.
    • The colour contrast between the internal door and wall is good.
    • There is step-free access into the room(s).
    • The door(s) open(s) away from you (push).
    • The door(s) is/are single.
    • The door opening width(s) is/are 75cm+ for the room(s).
    • The door has a closer and maybe difficult for some to open.
    • Light switches are between 75cm and 120cm (4ft) from floor level.
    • The height of the speaker's desk/table is 73cm.
    • The speaker's desk/table is not height adjustable.
    • There is a hearing assistance system for the room(s) available on request.
    • This room has a television screen and a whiteboard.
    • There is a visual fire alarm beacon in the room(s).
    • There is some fixed furniture within the room(s).
    • The clear floor space beneath tables in the room(s) is 73cm.
    • There is sufficient space for a wheelchair user to turn within the room.
    • A height adjustable table/bench is not available.
    • There are no chairs with armrests on both sides within the room(s).
    • The type of flooring in the room(s) is carpet.
    • Floor coverings in the room(s) are even with no trip hazards.
    • The colour contrast between the walls and floor is good.
    • The lighting levels are adjustable.
    • Chairs with armrests are available on request.

Other Floors (Ground Floor to Lower Ground Floor)

  • Stairs View
    • Stairs can be used to access other floors.
    • The stairs are for public use.
    • The stairs are located to the rear of the hotel.
    • The stairs are approximately 15m from the hotel main entrance.
    • Signs indicating the location of the stairs are not available from the entrance.
    • The floors which are accessible by stairs are LG and G.
    • There are 15+ steps between floors.
    • The height of the step(s) is/are between the recommended 15cm and 18cm.
    • The going of the step(s) is/are not between the recommended 30cm and 45cm.
    • The steps are clearly marked.
    • There is a/are handrail(s) at the step(s).
    • The steps have a handrail on both sides.
    • Handrails are at the recommended height (90cm-100cm).
    • Handrails do cover the flight of stairs throughout its length.
    • Handrails are easy to grip.
    • Handrails do not extend horizontally beyond the first and last steps.
    • There is a landing.
    • Clear signs indicating the facilities on each floor are provided on landings.
    • The lighting levels at the steps are good.

Other Floors (Main Staircase)

  • Stairs View
    • Stairs can be used to access other floors.
    • The stairs are for public use.
    • The stairs are located to the centre right of the hotel as you enter via the hotel main entrance.
    • The stairs are approximately 18m from the hotel main entrance.
    • Signs indicating the location of the stairs are not available from the entrance.
    • There are manual, heavy, single doors to enter and exit the stairwell on all floors.
    • The floors which are accessible by stairs are LG, G, 1, 2, 3, 4, 5, 6, 7 and 8.
    • There are 15+ steps between floors.
    • The height of the step(s) is/are between the recommended 15cm and 18cm.
    • The going of the step(s) is/are not between the recommended 30cm and 45cm.
    • The steps are clearly marked.
    • There is a/are handrail(s) at the step(s).
    • The steps have a handrail on both sides.
    • Handrails are at the recommended height (90cm-100cm).
    • Handrails do cover the flight of stairs throughout its length.
    • Handrails are easy to grip.
    • Handrails do extend horizontally beyond the first and last steps.
    • There is a landing.
    • Clear signs indicating the facilities on each floor are not provided on landings.
    • The lighting levels at the steps are good.
  • Comments View
    • The staircase is accessed by key card on the ground floor.
    • The height of the key card reader is 113cm.
    • The height of the exit button is 115cm.

Lift

  • There is a lift for public use.
  • The lift is located to the centre right of the hotel as you enter via the hotel main entrance.
  • Signs indicating the location of the lift are not available from the entrance.
  • The lift is approximately 12m (13yd 4in) from the hotel main entrance.
  • The lift is a standard lift.
  • A team member does not need to be notified for use of the lift.
  • The floors which are accessible by this lift are LG, 0, 1, 2, 3, 4, 5, 6, 7 and 8.
  • There are manual, heavy, double doors to access the lift lobby from the first floor upwards.
  • Clear signs indicating the facilities on each floor are provided on lift lobby landings.
  • There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.
  • Lift doors do not contrast visually with lift lobby walls.
  • The external controls for the lift are within 90cm - 110cm from the floor.
  • The colour contrast between the external lift controls and the control plate is poor.
  • The colour contrast between the external lift control plate and the wall is poor.
  • The clear door width is 112cm (3ft 8in).
  • The dimensions of the lift are 157cm x 138cm (5ft 2in x 4ft 6in).
  • There are no separate entry and exit doors in the lift.
  • There is a mirror to aid reversing out of the lift.
  • There is a list of floor services available within the lift.
  • The lift does have a visual floor indicator.
  • The lift does have an audible announcer.
  • The internal controls for the lift are within 90cm - 120cm from the floor.
  • There is not a hearing loop system.
  • The lift does have Braille markings.
  • The lift does have tactile markings.
  • The lighting levels in the lift are good.
  • There is a/are similar lift(s) available.
  • Comments View
    • There is slight slope to access the lift on each floor.
    • There are 3 identical lifts in this area.
    • The lift is operated by key card.
    • The height of the key card reader is 124cm.

Eating and Drinking (Conference Area Function Bar)

  • The following information is for the bar.
  • The bar is located on the lower ground floor, to the rear left as you exit the lift.
  • There is step-free access, via lift, to the bar.
  • Full table service is not available.
  • Food and/or drinks are ordered from the service counter.
  • Food and/or drinks can be brought to the table.
  • The height of the service counter is medium height (77cm - 109cm).
  • There is a lowered section of the counter.
  • The height of the lowered section at the counter is 95cm.
  • There is not a clear knee recess beneath the low/lowered section of the counter.
  • There is a hearing assistance system.
  • The system is a portable loop.
  • The hearing system is available only on request.
  • The hearing assistance system is not signed.
  • Team members are trained to use the hearing system.
  • There is step-free access within the bar.
  • There is ample room for a wheelchair user to manoeuvre.
  • This area does play background music.
  • Background music varies according to the function/event.
  • The type of flooring in this area is carpet and laminate.
  • Some tables are permanently fixed.
  • No chairs are permanently fixed.
  • Some chairs have armrests on both sides.
  • The nearest table is approximately 4m from the entrance/opening.
  • The nearest table is approximately 3m from the till/counter.
  • The distance between the floor and the lowest table is 72cm.
  • The distance between the floor and the highest table is 95cm.
  • The standard height for tables is 72cm.
  • Plastic/takeaway cups are available.
  • Plastic/takeaway cutlery is available.
  • Drinking straws are available.
  • The lighting levels are good.
  • Comments View
    • There is a buffet service during some functions, but no menus are normally available.
    • There are 2 self-service hot drink counters in the conference area.
    • The height of the counter is 90cm.
    • The height to the top control of the drinks machine is 140cm.
    • The height to the drink tray is 104cm.

Conference / Meeting Facilities (Hacienda Suite)

  • Access View
    • The room surveyed was Hacienda Suite.
    • Hacienda Suite is located on the lower ground floor, to the left as you exit the lift.
    • The room/area surveyed is approximately 10m from the lift.
    • There is a similar room, the Wilson Suite, in this area which was not surveyed.
    • There is wayfinding signage on route to the room(s).
    • Signage for the room(s) is available in upper and lower case lettering that is clearly visible.
    • There is written signage for the room, in upper and lower case lettering, that is clearly visible.
    • The corridor/walkway outside the room(s) is sufficiently wide enough (150cm+) to allow wheelchair users to pass.
    • The colour contrast between the external door and wall is good.
    • The colour contrast between the internal door and wall is good.
    • There is step-free access into the room(s).
    • The door(s) open(s) towards you (pull).
    • The door(s) for the room(s) is/are not push pad activated.
    • The door(s) is/are double (with one leaf locked).
    • The door opening width(s) is/are 75cm+ for the room(s).
    • The door has a closer and maybe difficult for some to open.
    • Light switches are between 75cm and 120cm (4ft) from floor level.
    • The height of the speaker's desk/table is 68cm.
    • The speaker's desk/table is not height adjustable.
    • There is a hearing assistance system for the room(s) available on request.
    • This room has a television screen, a projector screen and a whiteboard.
    • There is a visual fire alarm beacon in the room(s).
    • There is not fixed furniture within the room(s).
    • The clear floor space beneath tables in the room(s) is 68cm.
    • There is sufficient space for a wheelchair user to turn within the room.
    • A height adjustable table/bench is not available.
    • There are no chairs with armrests on both sides within the room(s).
    • The type of flooring in the room(s) is carpet.
    • Floor coverings in the room(s) are even with no trip hazards.
    • The colour contrast between the walls and floor is good.
    • The lighting levels are adjustable.
    • The Hacienda and Wilson Suites can each be used as a single large room or split into 2 smaller rooms.
      At the time of the survey the Hacienda Suite was split into 2 smaller rooms, both rooms are shown in the photographs.
      The door is unlocked by key card.
      The height of the key card reader is 112cm.
      The height of the button to release the door to exit is 112cm.
      Chairs with armrests are available on request.

Conference / Meeting Facilities (Ryder Room)

  • Access View
    • The room surveyed was Ryder.
    • Ryder is located on the lower ground floor, along the rear right corridor as you exit the lift.
    • The room/area surveyed is approximately 9m from the lift.
    • The Gallagher, Squires, and Curtis rooms are similar and located in the same area.
      The Morrisey Room and the Executive Boardroom are slightly larger and located in the same area.
    • There is wayfinding signage on route to the room(s).
    • Signage for the room(s) is available in upper and lower case lettering that is clearly visible.
    • There is written signage for the room, in upper and lower case lettering, that is clearly visible.
    • The corridor/walkway outside the room(s) is sufficiently wide enough (150cm+) to allow wheelchair users to pass.
    • The colour contrast between the external door and wall is good.
    • The colour contrast between the internal door and wall is good.
    • There is step-free access into the room(s).
    • The door(s) open(s) away from you (push).
    • The door(s) is/are single.
    • The door opening width(s) is/are 75cm+ for the room(s).
    • The door has a closer and maybe difficult for some to open.
    • Light switches are between 75cm and 120cm (4ft) from floor level.
    • There is a hearing assistance system for the room(s) available on request.
    • This room has a television screen and a whiteboard.
    • There is a visual fire alarm beacon in the room(s).
    • There is some fixed furniture within the room(s).
    • The clear floor space beneath tables in the room(s) is 69cm.
    • There is not sufficient space for a wheelchair user to turn within the room.
    • Furniture can be reconfigured to allow a turning space for wheelchair users.
    • A height adjustable table/bench is not available.
    • There are no chairs with armrests on both sides within the room(s).
    • The type of flooring in the room(s) is carpet.
    • Floor coverings in the room(s) are even with no trip hazards.
    • The colour contrast between the walls and floor is good.
    • The lighting levels are adjustable.

Fitness Suite

  • Access to Fitness Suite View
    • The fitness suite is located on the first floor, ahead as you exit the lift.
    • The fitness suite is 3m (3yd 10in) from the lift.
    • There is step free access to the fitness suite.
    • There are doors into the fitness suite.
    • The doors open away from you (push).
    • The doors are single.
    • The doors are heavy.
    • The opening is 87cm (2ft 10in) wide.
  • Fitness Suite (General) View
    • There is clear manoeuvring space between equipment.
    • There is level access to all of the equipment.
  • Comments View
    • There are hand bikes, rowing machines, free weights and upper body machines which are suitable for use by guests with mobility issues.
    • There is a fully functioning emergency alarm in the gym.

Accessible Room(s) (101)

  • Accessible Room Information View
    • The details in this section relates to the accessible room(s) with a bath.
    • This type of accessible room is located on the first floor, along the front left corridor as you exit the lift.
    • There is step-free access to this type of accessible room.
    • Guests do not need to open a door between the entrance and the room(s).
    • There is a clear 120cm wide route to the room surveyed.
    • The narrowest width of the corridor leading to the room surveyed was 134cm.
    • The room surveyed has an adjoining room.
  • Bedroom Features View
    • The accessible room surveyed is located on the first floor, along the front left corridor as you exit the lift.
    • The accessible room surveyed at the time of the visit was 101.
    • There is step-free access to the accessible room surveyed, via lift.
    • There is tactile and numbered signage on or near the accessible room door.
    • The door is key card activated.
    • The fob/card reader height is 113cm.
    • The width of the door is 87cm (2ft 10in).
    • There are lowered spy holes available.
    • The bed type is zip and link.
    • The bed height is not adjustable.
    • The height of the bed is 68cm (2ft 3in).
    • The measurement between the bed base and floor is 5cm (2in).
    • The bed is not moveable.
    • The room does have an unobstructed minimum turning space of 150cm x 150cm next to the bed.
    • The height of the desk is 70cm.
    • The desk is not height adjustable.
    • The desk knee recess has the recommended dimensions of 70cm (height) x 50cm (depth).
    • The room surveyed had a height adjustable chair without armrests.
    • Wardrobes have been adapted to allow use from a seated position.
    • Light switches are between 75cm and 120cm (4ft) from floor level.
    • Electric sockets are between 40cm and 100cm (4ft) from floor level.
    • Electric sockets are accessible from the bed.
    • There is an emergency alarm in the room.
    • The emergency alarm is a push button.
    • The emergency alarm rings to reception.
    • There is a flashing fire alarm beacon within the room.
    • The type of flooring is carpet.
  • Ensuite Facilities View
    • The ensuite door opens outwards.
    • The door weight is light.
    • The door is locked by a twist lock.
    • The width of the door to the ensuite is 89cm (2ft 11in).
    • The door has a horizontal grab rail.
    • The dimensions of the ensuite are 193cm x 220cm (6ft 4in x 7ft 3in).
    • The ensuite does have an unobstructed minimum turning space of 150cm x 150cm in front of the toilet seat.
    • The ensuite has a non-slip floor.
    • There is an emergency alarm within the ensuite.
    • The emergency pull cord alarm is within reach and fully functional.
    • There is a flashing fire alarm beacon within the ensuite.
    • Disposal facilities are available.
    • There is a/are pedal waste paper bin disposal units.
    • There is a mirror.
    • The mirror is not placed at a lower level or at an angle for ease of use.
    • There is not a shelf immediately next to or behind the toilet.
    • There is a wash basin.
    • The wash basin cannot be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
    • The height of the wash basin is 74cm.
    • There are vertical wall-mounted grab rails on both sides of the wash basin.
    • The tap type is lever.
    • There is a mixer tap.
    • Taps have clear markings to indicate hot and cold settings.
    • There is not a soap dispenser.
  • Toilet Details View
    • The height of the toilet seat above floor level is 46cm (1ft 6in).
    • The toilet has a backrest.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the left.
    • The lateral transfer space is 87cm (2ft 10in).
    • There is a flush, however it is not on the transfer side.
    • There is not a spatula type lever flush.
    • There is a dropdown rail on the transfer side.
    • There is a/are wall-mounted grab rail(s) available.
    • As you face the toilet, the wall mounted grab rails are on both sides.
    • There is a vertical wall-mounted grab rail on the transfer side.
    • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • The height of the toilet roll holder is 80cm (2ft 7in).
  • Bath Details View
    • The ensuite has a lowered bath.
    • The height of the side of the bath from floor level is 48cm (1ft 7in).
    • The length of the bath is 134cm.
    • The tap type is twist/turn.
    • There is a mixer tap.
    • Bath taps have clear markings to indicate hot and cold settings.
    • There is a shower over the bath.
    • The shower head is height adjustable.
    • The shower control type is twist/turn.
    • Shower controls have clear markings to indicate hot and cold settings.
    • There is a/are wall-mounted grab rail(s) available for the bath.
    • There is a horizontal wall-mounted grab rail on the wall which is the full length of the bath.
    • There is a vertical wall-mounted grab rail on the wall near to the taps.
  • Colour Contrast and Lighting View
    • The colour contrast between the external room door and wall is good.
    • The colour contrast between the internal room door and wall is good.
    • The colour contrast between the room walls and floor is good.
    • The colour contrast between the external ensuite door and wall is poor.
    • The colour contrast between the internal ensuite door and wall is good.
    • The colour contrast between the ensuite walls and floor is good.
    • The colour contrast between the drop down rail(s) and wall is poor.
    • The colour contrast between the wall-mounted grab rails to the left of the toilet and wall is poor.
    • The colour contrast between the wall-mounted grab rails to the right of the toilet and wall is poor.
    • The contrast between the wash basin wall-mounted grab rail(s) and wall is poor.
    • The colour contrast between the bath wall-mounted grab rails and wall is good.
    • The toilet seat colour contrast is poor.
    • The lighting levels in the room are good.
    • The lighting levels in the ensuite are good.
  • Comments View
    • Room 101 has a shared doorway and entrance area with the connected room 103.
    • The shared door is identical to the main room door.

Accessible Room(s) (329)

  • Accessible Room Information View
    • The details in this section relates to the accessible room(s) with a wet room/wheel in shower.
    • This type of accessible room is located third floor.
    • There is step-free access to this type of accessible room.
    • All accessible rooms of this type have similar specifications.
    • Guests do not need to open a door between the lift and the room(s).
    • There is a clear 120cm wide route to the room surveyed.
    • The narrowest width of the corridor leading to the room surveyed was 135cm.
    • The room surveyed has an adjoining room.
  • Bedroom Features View
    • The accessible room surveyed is located on the third floor, along the front left corridor as you exit the lift.
    • The accessible room surveyed at the time of the visit was 329.
    • There is step-free access to the accessible room surveyed, via lift.
    • There is tactile and numbered signage on or near the accessible room door.
    • The door is key card activated.
    • The fob/card reader height is 112cm.
    • The width of the door is 87cm (2ft 10in).
    • There are lowered spy holes available.
    • The bed type is zip and link.
    • The bed height is not adjustable.
    • The height of the bed is 53cm (1ft 9in).
    • The measurement between the bed base and floor is 5cm (2in).
    • The bed is not moveable.
    • The room does have an unobstructed minimum turning space of 150cm x 150cm next to the bed.
    • The height of the desk is 70cm.
    • The desk is not height adjustable.
    • The desk knee recess has the recommended dimensions of 70cm (height) x 50cm (depth).
    • The room surveyed had a height adjustable chair without armrests.
    • Wardrobes have been adapted to allow use from a seated position.
    • Light switches are between 75cm and 120cm (4ft) from floor level.
    • Electric sockets are between 40cm and 100cm (4ft) from floor level.
    • Electric sockets are accessible from the bed.
    • There is an emergency alarm in the room.
    • The emergency alarm is a push button.
    • The emergency alarm rings to reception.
    • There is a flashing fire alarm beacon within the room.
    • The type of flooring is carpet.
  • Ensuite Facilities View
    • The ensuite door opens outwards.
    • The door weight is light.
    • The door is locked by a twist lock.
    • The width of the door to the ensuite is 87cm (2ft 10in).
    • The door has a horizontal grab rail.
    • The dimensions of the ensuite are 257cm x 224cm (8ft 5in x 7ft 4in).
    • The ensuite does have an unobstructed minimum turning space of 150cm x 150cm in front of the toilet seat.
    • The ensuite has a non-slip floor.
    • There is an emergency alarm within the ensuite.
    • The emergency pull cord alarm is within reach and fully functional.
    • The emergency alarm rings to reception.
    • There is a flashing fire alarm beacon within the ensuite.
    • Disposal facilities are available.
    • There is a/are pedal waste paper bin disposal units.
    • There is a mirror.
    • The mirror is not placed at a lower level or at an angle for ease of use.
    • There is a shelf immediately next to or behind the toilet.
    • There is a wash basin.
    • The wash basin cannot be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
    • The height of the wash basin is 74cm.
    • There are vertical wall-mounted grab rails on both sides of the wash basin.
    • The tap type is lever.
    • There is a mixer tap.
    • Taps have clear markings to indicate hot and cold settings.
    • There is not a soap dispenser.
  • Toilet Details View
    • The height of the toilet seat above floor level is 43cm (1ft 5in).
    • The toilet has a backrest.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the left.
    • The lateral transfer space is 149cm (4ft 11in).
    • There is a flush, however it is not on the transfer side.
    • There is not a spatula type lever flush.
    • There is a dropdown rail on the transfer side.
    • There is a/are wall-mounted grab rail(s) available.
    • As you face the toilet, the wall mounted grab rails are on both sides.
    • There is a vertical wall-mounted grab rail on the transfer side.
    • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • The height of the toilet roll holder is 81cm (2ft 8in).
  • Shower Details View
    • The ensuite has a wheel in shower.
    • The shower head is height adjustable.
    • The shower control type is twist/turn.
    • Shower controls do not have clear markings to indicate hot and cold settings.
    • There is a flip-down/tip-up seat for the shower.
    • The height of the flip-down/tip-up or fixed seat is 48cm (1ft 7in).
    • There is a/are wall-mounted grab rail(s) available for the shower.
    • Horizontal and/or dropdown rails are available on both sides of the shower seat.
    • There is a single vertical grab rail to assist standing users.
  • Colour Contrast and Lighting View
    • The colour contrast between the external room door and wall is good.
    • The colour contrast between the internal room door and wall is good.
    • The colour contrast between the room walls and floor is good.
    • The colour contrast between the external ensuite door and wall is fair.
    • The colour contrast between the internal ensuite door and wall is good.
    • The colour contrast between the ensuite walls and floor is fair.
    • The colour contrast between the drop down rail(s) and wall is poor.
    • The colour contrast between the wall-mounted grab rail(s) and wall is poor.
    • The toilet seat colour contrast is poor.
    • The lighting levels in the room are good.
    • The lighting levels in the ensuite are good.

Standard Room(s) (Standard Room 411)

  • Bedroom Features View
    • The room surveyed is located along the rear right corridor as you exit the lift.
    • The room surveyed at the time of the visit was 411.
    • There is step-free access to the room surveyed, via lift.
    • There is numbered signage on or near the room door.
    • The width of the door is 88cm (2ft 11in).
    • The bed type is zip and link.
    • The height of the bed is 56cm (1ft 10in).
    • The measurement between the bed base and floor is 5cm (2in).
    • Light switches are within 120cm (3ft 11in) from floor level.
    • There is not an emergency alarm in the room.
    • There is a flashing fire alarm beacon within the room.
    • The type of facilities within the ensuite include; a toilet, a wash basin and a shower.
    • The ensuite door opens outwards.
    • The width of the door to the ensuite is 67cm (2ft 2in).
    • There is not an emergency alarm within the ensuite.
    • There is not a flashing fire alarm beacon within the ensuite.
    • The tap type is lever.
    • There is a mixer tap.
  • Colour Contrast and Lighting View
    • The colour contrast between the external room door and wall is good.
    • The colour contrast between the internal room door and wall is good.
    • The colour contrast between the room walls and floor is good.
    • The colour contrast between the external ensuite door and wall is fair.
    • The colour contrast between the internal ensuite door and wall is good.
    • The colour contrast between the walls and floor in the ensuite is fair.
    • The lighting levels in the room are good.
    • The lighting levels in the ensuite are good.
  • Comments View
    • There is a shallow step to access the shower, created by the shower tray.
    • The shower taps are separate twist/turn.

Standard Room(s) (Executive Room 401)

  • Bedroom Features View
    • The room surveyed is located on the fourth floor, along the front left corridor as you exit the lift.
    • The room surveyed at the time of the visit was 401.
    • There is step-free access to the room surveyed, via lift.
    • There is numbered signage on or near the room door.
    • The width of the door is 87cm (2ft 10in).
    • The bed type is zip and link.
    • The height of the bed is 65cm (2ft 2in).
    • The measurement between the bed base and floor is 5cm (2in).
    • Light switches are within 120cm (3ft 11in) from floor level.
    • There is not an emergency alarm in the room.
    • There is a flashing fire alarm beacon within the room.
    • The type of facilities within the ensuite include; a toilet, a wash basin and a shower.
    • The ensuite door opens outwards.
    • The width of the door to the ensuite is 67cm (2ft 2in).
    • There is not an emergency alarm within the ensuite.
    • There is not a flashing fire alarm beacon within the ensuite.
    • The tap type is lever.
    • There is a mixer tap.
  • Colour Contrast and Lighting View
    • The colour contrast between the external room door and wall is good.
    • The colour contrast between the internal room door and wall is good.
    • The colour contrast between the room walls and floor is good.
    • The colour contrast between the external ensuite door and wall is fair.
    • The colour contrast between the internal ensuite door and wall is good.
    • The colour contrast between the walls and floor in the ensuite is fair.
    • The lighting levels in the room are good.
    • The lighting levels in the ensuite are good.
  • Comments View
    • There is a shallow step to access the shower, created by the shower tray.
    • The shower taps are separate twist/turn.

Standard Room(s) (Carer's Room 535)

  • Bedroom Features View
    • The room surveyed is located on the fifth floor, along the rear right corridor as you exit the lift.
    • The room surveyed at the time of the visit was 535.
    • There is step-free access to the room surveyed, via lift.
    • There is numbered signage on or near the room door.
    • The width of the door is 87cm (2ft 10in).
    • The bed type is zip and link.
    • The height of the bed is 66cm (2ft 2in).
    • The measurement between the bed base and floor is 5cm (2in).
    • Light switches are within 120cm (3ft 11in) from floor level.
    • There is not an emergency alarm in the room.
    • There is a flashing fire alarm beacon within the room.
    • The type of facilities within the ensuite include; a toilet, a wash basin and a bath.
    • The ensuite door opens outwards.
    • The width of the door to the ensuite is 67cm (2ft 2in).
    • There is not an emergency alarm within the ensuite.
    • There is not a flashing fire alarm beacon within the ensuite.
    • The tap type is lever.
    • There is a mixer tap.
  • Colour Contrast and Lighting View
    • The colour contrast between the external room door and wall is good.
    • The colour contrast between the internal room door and wall is good.
    • The colour contrast between the room walls and floor is good.
    • The colour contrast between the external ensuite door and wall is fair.
    • The colour contrast between the internal ensuite door and wall is good.
    • The colour contrast between the walls and floor in the ensuite is good.
    • The lighting levels in the room are good.
    • The lighting levels in the ensuite are good.
  • Comments View
    • The bath/shower taps are twist/turn.

Accessible Toilet(s) (Ground Floor - Front)

  • There is an/are accessible toilet(s) for public use.
  • Location and Access View
    • The accessible toilet surveyed is not for the sole use of disabled people.
    • This accessible toilet is located on the ground floor, at the front left of the hotel as you enter via the hotel main entrance.
    • This accessible toilet is approximately 16m (17yd 1ft) from the hotel main entrance.
    • There is step-free access to the accessible toilet.
  • Features and Dimensions View
    • This is a shared toilet.
    • A key is not required for the accessible toilet.
    • There is tactile and pictorial signage on or near the toilet door.
    • The door opens outwards.
    • The door is heavy.
    • The door is locked by a locking handle.
    • The width of the accessible toilet door is 87cm (2ft 10in).
    • The door does not have a horizontal grab rail.
    • The dimensions of the accessible toilet are 151cm x 220cm (4ft 11in x 7ft 3in).
    • The accessible toilet does have an unobstructed minimum turning space of 150cm x 150cm.
    • The toilet has not got a non-slip floor.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the left.
    • The lateral transfer space is 83cm (2ft 9in).
    • There is a flush, however it is not on the transfer side.
    • There is not a spatula type lever flush.
    • There is a dropdown rail on the transfer side.
    • There is an emergency alarm.
    • The emergency pull cord alarm is fully functional.
    • There is a flashing fire alarm beacon within the toilet.
    • Disposal facilities are available in the toilet.
    • There is a/are female sanitary, non-infectious waste and open waste paper bin disposal units.
    • There is a/are coat hook(s).
    • The height of the coat hook is 143cm from the floor.
  • Position of Fixtures View
    • There is a/are wall-mounted grab rail(s) available.
    • As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
    • There is a vertical wall-mounted grab rail on the transfer side.
    • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
    • There is a mirror.
    • The mirror is placed at a lower level or at an angle for ease of use.
    • There is not a shelf next to the toilet.
    • The toilet has a cistern.
    • The height of the toilet seat above floor level is 49cm (1ft 7in).
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • The height of the toilet roll holder is 90cm (2ft 11in).
    • There is a wash basin.
    • The wash basin can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
    • The height of the wash basin is 73cm (2ft 5in).
    • There are vertical wall-mounted grab rails on both sides of the wash basin.
    • The wash basin tap type is lever.
    • There is a mixer tap.
    • Taps have clear markings to indicate hot and cold settings.
    • There is a soap dispenser.
    • The soap dispenser can be reached from seated on the toilet.
    • The height of the soap dispenser is 96cm.
    • There is a towel dispenser.
    • The towel dispenser cannot be reached from seated on the toilet.
    • The towel dispenser is not placed higher than 100cm (3ft 3in).
    • The height of the towel dispenser is 94cm (3ft 1in).
    • There is a hand dryer.
    • The hand dryer cannot be reached from seated on the toilet.
    • The hand dryer is not placed higher than 100cm (3ft 3in).
    • The height of the hand dryer is 83cm (2ft 9in).
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is good.
    • The contrast between the internal door and wall is good.
    • The contrast between the dropdown rail(s) and wall is good.
    • The contrast between the wall-mounted grab rail(s) and wall is good.
    • The toilet seat colour contrast is poor.
    • The contrast between the walls and floor is good.
    • The lighting levels are good.

Accessible Toilet(s) (Ground Floor - Rear)

  • There is an/are accessible toilet(s) for public use.
  • Location and Access View
    • The accessible toilet surveyed is not for the sole use of disabled people.
    • This accessible toilet is located on the ground floor, to the rear of the hotel.
    • This accessible toilet is approximately 27m (29yd 1ft) from the hotel main entrance.
    • There is step-free access to the accessible toilet.
  • Features and Dimensions View
    • This is a shared toilet.
    • A key is not required for the accessible toilet.
    • There is tactile and pictorial signage on or near the toilet door.
    • The door opens outwards.
    • The door is heavy.
    • The door is locked by a locking handle.
    • The width of the accessible toilet door is 87cm (2ft 10in).
    • The door does not have a horizontal grab rail.
    • The dimensions of the accessible toilet are 147cm x 262cm (4ft 10in x 8ft 7in).
    • The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
    • The toilet has not got a non-slip floor.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the left.
    • The lateral transfer space is 81cm (2ft 8in).
    • There is a flush, however it is not on the transfer side.
    • There is not a spatula type lever flush.
    • There is a dropdown rail on the transfer side.
    • There is an emergency alarm.
    • The emergency pull cord alarm is fully functional.
    • There is a flashing fire alarm beacon within the toilet.
    • Disposal facilities are available in the toilet.
    • There is a/are female sanitary, non-infectious waste and open waste paper bin disposal units.
    • There is a/are coat hook(s).
    • The height of the coat hook is 142cm from the floor.
  • Position of Fixtures View
    • There is a/are wall-mounted grab rail(s) available.
    • As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
    • There is a vertical wall-mounted grab rail on the transfer side.
    • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
    • There is a mirror.
    • The mirror is placed at a lower level or at an angle for ease of use.
    • There is not a shelf next to the toilet.
    • The toilet has a cistern.
    • The height of the toilet seat above floor level is 49cm (1ft 7in).
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • The height of the toilet roll holder is 83cm (2ft 9in).
    • There is a wash basin.
    • The wash basin can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
    • The height of the wash basin is 73cm (2ft 5in).
    • There are vertical wall-mounted grab rails on both sides of the wash basin.
    • The wash basin tap type is lever.
    • There is a mixer tap.
    • Taps have clear markings to indicate hot and cold settings.
    • There is a soap dispenser.
    • The soap dispenser can be reached from seated on the toilet.
    • The height of the soap dispenser is 95cm.
    • There is a towel dispenser.
    • The towel dispenser cannot be reached from seated on the toilet.
    • The towel dispenser is placed higher than 100cm (3ft 3in).
    • The height of the towel dispenser is 107cm (3ft 6in).
    • There is a hand dryer.
    • The hand dryer cannot be reached from seated on the toilet.
    • The hand dryer is not placed higher than 100cm (3ft 3in).
    • The height of the hand dryer is 100cm (3ft 3in).
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is good.
    • The contrast between the internal door and wall is good.
    • The contrast between the dropdown rail(s) and wall is good.
    • The contrast between the wall-mounted grab rail(s) and wall is good.
    • The toilet seat colour contrast is poor.
    • The contrast between the walls and floor is good.
    • The lighting levels are good.
  • Baby Changing Facilities View
    • Baby changing facilities are located within the accessible toilet.
    • The baby change table is not set against the wall, permanently fixed at 75cm from the floor.
    • The baby change table is not height adjustable.
    • The height of the baby change table once extended is 85cm (2ft 9in).

Accessible Toilet(s) (Lower Ground Floor - Conference Area)

  • There is an/are accessible toilet(s) for public use.
  • Location and Access View
    • The accessible toilet surveyed is not for the sole use of disabled people.
    • This accessible toilet is located on the lower ground floor, to the rear of the conference area as you exit the lift.
    • This accessible toilet is approximately 14m (15yd 11in) from the lift.
    • There is step-free access to the accessible toilet, via lift.
  • Features and Dimensions View
    • This is a shared toilet.
    • A key is not required for the accessible toilet.
    • There is tactile and pictorial signage on or near the toilet door.
    • The door opens outwards.
    • The door is heavy.
    • The door is locked by a locking handle.
    • The width of the accessible toilet door is 88cm (2ft 11in).
    • The door does not have a horizontal grab rail.
    • The dimensions of the accessible toilet are 150cm x 265cm (4ft 11in x 8ft 8in).
    • The accessible toilet does have an unobstructed minimum turning space of 150cm x 150cm.
    • The toilet has not got a non-slip floor.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 82cm (2ft 8in).
    • There is a flush, however it is not on the transfer side.
    • There is not a spatula type lever flush.
    • There is a dropdown rail on the transfer side.
    • There is an emergency alarm.
    • The emergency pull cord alarm is fully functional.
    • There is a flashing fire alarm beacon within the toilet.
    • Disposal facilities are available in the toilet.
    • There is a/are female sanitary, non-infectious waste and open waste paper bin disposal units.
    • There is a/are coat hook(s).
    • The height of the coat hook is 142cm from the floor.
  • Position of Fixtures View
    • There is a/are wall-mounted grab rail(s) available.
    • As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
    • There is a vertical wall-mounted grab rail on the transfer side.
    • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
    • There is a mirror.
    • The mirror is placed at a lower level or at an angle for ease of use.
    • There is not a shelf next to the toilet.
    • The toilet has a cistern.
    • The height of the toilet seat above floor level is 49cm (1ft 7in).
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • The height of the toilet roll holder is 92cm (3ft).
    • There is a wash basin.
    • The wash basin cannot be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
    • The height of the wash basin is 74cm (2ft 5in).
    • There are vertical wall-mounted grab rails on both sides of the wash basin.
    • The wash basin tap type is lever.
    • There is a mixer tap.
    • Taps have clear markings to indicate hot and cold settings.
    • There is a soap dispenser.
    • The soap dispenser can be reached from seated on the toilet.
    • The height of the soap dispenser is 96cm.
    • There is a towel dispenser.
    • The towel dispenser cannot be reached from seated on the toilet.
    • The towel dispenser is not placed higher than 100cm (3ft 3in).
    • The height of the towel dispenser is 87cm (2ft 10in).
    • There is a hand dryer.
    • The hand dryer cannot be reached from seated on the toilet.
    • The hand dryer is not placed higher than 100cm (3ft 3in).
    • The height of the hand dryer is 81cm (2ft 8in).
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is good.
    • The contrast between the internal door and wall is good.
    • The contrast between the dropdown rail(s) and wall is good.
    • The contrast between the wall-mounted grab rail(s) and wall is good.
    • The toilet seat colour contrast is poor.
    • The contrast between the walls and floor is good.
    • The lighting levels are good.
  • Baby Changing Facilities View
    • Baby changing facilities are located within the accessible toilet.
    • The baby change table is not set against the wall, permanently fixed at 75cm from the floor.
    • The baby change table is not height adjustable.
    • The height of the baby change table once extended is 84cm (2ft 9in).
  • Comments View
    • There is a similar accessible toilet, without baby change, in the same location.

Standard Toilet(s) (Lower Ground Floor Conference Area)

  • Standard toilet facilities are available.
  • Access to Standard Female and Male Toilet(s) View
    • The female and male toilet facilities that were surveyed are located on the lower ground floor, along the rear corridor of the conference area as you exit the lift.
    • The female and male toilets are approximately 18m (19yd 2ft) from the lift.
    • There is step-free access to the female and male toilet(s), via lift.
    • There is tactile and pictorial signage on or near the toilet door.
    • There is not a lowered urinal in the male toilet(s).
    • An ambulant toilet with wall-mounted grab rails is available.
    • There is a horizontal grab rail to the left of the seat.
    • There is not a lowered wash basin.
    • The wash basin(s) tap type is lever.
    • There is a flashing fire alarm beacon within the toilets.
    • Lighting levels are good.
    • There is a/are similar standard toilet(s) available.
  • Comments View
    • There are similar standard toilets without ambulant cubicles on the ground floor.