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Horniman Museum

100 London Road, Forest Hill, Lewisham, London, SE23 3PQ

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About this venue

The Horniman Museum is an inspiring, surprising, family-friendly, free attraction in South London’s Forest Hill.The Museum has been open since Victorian times, when Frederick John Horniman first opened his house and extraordinary collection of objects to visitors. Since then, the collection has grown tenfold and includes internationally important collections of anthropology and musical instruments, as well as an acclaimed aquarium and natural history collection. Unusually for such an important museum, you can see the collection up-close and face-to-face. You can even pick up, try on and play with some objects.

Access Guide

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Location

  • There is a bus stop within 150m (164yds) of the venue.
  • The nearest National Rail station is Forest Hill.
  • The nearest Metro Station is Forest Hill.
  • There is not a tram stop within 150m (164yds) of the venue.

Opening Times (Horniman Museum)

  • Monday 10:00 - 17:30.
  • Tuesday 10:00 - 17:30.
  • Wednesday 10:00 - 17:30.
  • Thursday 10:00 - 17:30.
  • Friday 10:00 - 17:30.
  • Saturday 10:00 - 17:30.
  • Sunday 10:00 - 17:30.

Parking (Blue Badge Bays)

  • The venue does have its own car park.
  • Venue Car Park View
    • Parking is free for all users.
    • The car park is for Blue Badge holders only.
    • The car park is located behind the venue, via the Horniman Drive entrance.
    • The car park type is open air/surface.
    • Parking spaces for Blue Badge holders cannot booked in advance.
    • There is/are 10 Blue Badge parking bay(s) within the car park.
    • The dimensions of the Blue Badge parking bay(s) are 287cm x 440cm (9ft 5in x 14ft 5in).
    • The nearest Blue Badge bay is 59m (64yd 1ft) from the main entrance.
    • The furthest Blue Badge bay is 76m (83yd 4in) from the main entrance.
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is/are slopes/ramps.
    • The car park surface is concrete.
    • There is not a road to cross between the car park and the entrance.
    • The car park does not have a height restriction barrier.
  • Drop-off Point View
    • There is not a designated drop off point.
  • Comments View
    • There is limited parking for Blue Badge holders.
    • Enter the site via the Horniman Drive entrance using the postcode SE23 3BU.
    • Use the buzzer on the gate to contact the security team for access.
    • If the buzzer is too high, please call 020 8699 1872 or email [email protected] in advance.
    • There is a steep downhill slope from the car park to the main entrance (photographs 5-6).
    • For more information on parking please visit:https://www.horniman.ac.uk/plan-your-visit/access/.

Outside Access (Main Entrance)

  • Entrance View
    • This information is for the entrance located to the left as you go down the hill towards London Road.
    • There is ramped/sloped access at this entrance.
    • There is not a bell/buzzer.
    • There is an intercom.
    • The height of the intercom is 135cm (4ft 5in).
    • The main door(s) open(s) automatically.
    • The door(s) is/are double width.
    • The width of the door opening is 147cm.
    • There is a second set of doors.
    • The door(s) open(s) automatically.
    • The door(s) is/are double width.
    • The width of the door opening is 144cm.
  • Ramp/Slope View
    • The ramp/slope is located in front of the entrance.
    • The gradient of the ramp/slope is slight.
    • The ramp/slope is permanent.
    • There is a level landing at the top of the ramp/slope.

Reception (Tickets)

  • The desk/counter is 5m (5yd 1ft) from the main entrance.
  • There is level access to the desk/counter from the entrance.
  • The desk/counter is medium height (77cm - 109cm).
  • The desk/counter has a low (76cm or lower) section.
  • The lighting levels are good.
  • There is a hearing assistance system.
  • The type of system is a portable loop.
  • The hearing assistance system is signed.
  • Staff are trained to use the system.
  • The hearing assistance system was tested by an AccessAble surveyor.
  • The hearing assistance system was tested on 20/06/2023.
  • The hearing assistance system was working at the time of testing.

Level Change (Reception to Visitor Lift/ Museum)

  • There is a ramp/slope to access this area/service.
  • The ramp/slope is located after the reception desk.
  • The ramp/slope gradient is steep.
  • The ramp/slope is permanent.
  • There is a level landing at the top of the ramp/slope.
  • The ramp does have handrails.
  • The handrails are on both sides.

Inside Access (Museum)

  • There is level access to the service(s).
  • There is a hearing assistance system.
  • The system is a portable loop.
  • Staff are trained to use the system.
  • The hearing assistance system was tested by an AccessAble surveyor.
  • The hearing assistance system was tested on 20/06/2023.
  • The hearing assistance system was working at the time of testing.
  • This venue does not play background music.
  • Motorised scooters are welcomed in public parts of the venue.
  • The lighting levels are varied.

Museum

  • Exhibits cannot be audio described.
  • Tactile signage for exhibits is available.
  • The availability of tactile signage depends on exhibition.
  • Braille signage for exhibits is not available.
  • Touch tours are not available.
  • Video tours are not available.
  • There is a hearing assistance system.
  • The hearing assistance system is a portable loop.
  • Staff are trained to use the hearing assistance system.
  • A deposit is not required for the hearing assistance system.
  • The hearing assistance system was tested by an AccessAble surveyor.
  • The hearing assistance system was tested on 20/06/2023.
  • The hearing assistance system was working at the time of testing.
  • Concessions are available.
  • There is a wheelchair to borrow.
  • To borrow the wheelchair, ask at the reception desk.
  • Comments View
    • The Bloomberg mobile app has some audio description and video tours for visitors to use, however this is not for all exhibitions.
    • Some exhibitions have a tactile map.
    • Companion concessions are available.
    • The museum supplies ear defenders for visitors.

Lift (Visitors)

  • There is a lift for public use.
  • The lift is located down the steep ramp to the left, after the reception desk.
  • The lift is a standard lift.
  • The floors which are accessible by this lift are LG, G, 1.
  • Wall mounted information boards are provided at lift landings.
  • The lift is approximately 20m (21yd 2ft) from the main entrance.
  • Staff do not need to be notified for use of the lift.
  • The clear door width is 133cm (4ft 4in).
  • The dimensions of the lift are 144cm x 279cm (4ft 9in x 9ft 2in).
  • There are not separate entry and exit doors in the lift.
  • There is not a mirror to aid reversing out of the lift.
  • The lift does have a visual floor indicator.
  • The lift does have an audible announcer.
  • The controls for the lift are within 90cm - 120cm from the floor.
  • The lift does have Braille markings.
  • The lift does have tactile markings.
  • The lighting level in the lift is low to moderate.

Other Floors (Main Staircase)

  • Steps View
    • The floors which are accessible by stairs are G, LG.
    • There are 15+ steps between floors.
    • The steps are clearly marked.
    • The steps are medium height (11cm - 17cm).
    • The steps do have handrails.
    • The steps have a handrail on both sides.
    • There is a landing.
    • The lighting levels are good.

Other Floors (Natural History Balcony)

  • Steps View
    • The floors which are accessible by stairs are G, 1.
    • There are 15+ steps between floors.
    • The steps are not clearly marked.
    • The steps are medium height (11cm - 17cm).
    • The steps do have handrails.
    • The steps have a handrail on the left going up.
    • There is a landing.
    • The lighting levels are moderate to good.

Other Floors (Rear Staircase)

  • Steps View
    • The floors which are accessible by stairs are G, LG.
    • There are 15+ steps between floors.
    • The steps are not clearly marked.
    • The steps are medium height (11cm - 17cm).
    • The steps do have handrails.
    • The steps have a handrail on both sides.
    • There is a landing.
    • The lighting levels are low to moderate.

Lift (Aquarium Lift)

  • There is a lift for public use.
  • The lift is located on the Lower Ground floor opposite the World Gallery.
  • The lift is a standard lift.
  • The floors which are accessible by this lift are LG, BL.
  • Wall mounted information boards are not provided at lift landings.
  • The lift is approximately 10m (10yd 2ft) from the visitor lift on the Lower Ground Floor.
  • Staff do not need to be notified for use of the lift.
  • The clear door width is 98cm (3ft 3in).
  • The dimensions of the lift are 109cm x 206cm (3ft 7in x 6ft 9in).
  • There are separate entry and exit doors in the lift.
  • There is not a mirror to aid reversing out of the lift.
  • The lift does have a visual floor indicator.
  • The lift does not have an audible announcer.
  • The controls for the lift are within 90cm - 120cm from the floor.
  • The lift does not have Braille markings.
  • The lift does have tactile markings.
  • The lighting level in the lift is moderate to good.

Other Floors (Stairs to the Aquarium)

  • Steps View
    • The floors which are accessible by stairs are LG, BL.
    • There are 15+ steps between floors.
    • The steps are not clearly marked.
    • The steps are medium height (11cm - 17cm).
    • The steps do have handrails.
    • The steps have a handrail on both sides.
    • There is a landing.
    • The lighting levels are moderate to good.

Aquarium

  • The Aquarium is located on the Basement level of the museum, approximately 6m from the aquarium lift.
  • You enter the Aquarium via double doors that open away from you and are permanently held open.
  • The width of the opening is 140cm.
  • There is low lighting throughout the Aquarium and some narrow corridors, the narrowest being 115cm wide.
  • The majority of the viewing areas are 78cm high, however there are portable blocks that can be used to step onto if needed.
  • The flooring in the Aquarium is carpet, wood and vinyl.
  • Information boards are placed throughout the Aquarium and light up, they have good colour contrast.
  • There is a bench seat which is 45cm high.
  • You exit the Aquarium via a double door which is permanently held open and opens away from you.
  • The width of the door is 136cm.
  • Please note there is an additional cost to visit the Aquarium.

Shop

  • The majority of aisle widths are not 150cm+.
  • All flooring in the shop is smooth and even.
  • Some of the flooring has a very shiny finish, which could cause issues with glare or look slippery.
  • There is step-free level access to the till(s).
  • The height of the counter is 101cm.
  • There is a low level till at the recommended height for seated users (between 76cm - 86cm).
  • The till does not have a hearing assistance system.
  • Services/facilities available in the shop include: a portable card machine for payment.
  • There is no (or very little) background noise here.
  • Lighting levels are good in the shop.

Opening Times (Horniman Cafe)

  • Monday 09:00 - 17:30.
  • Tuesday 09:00 - 17:30.
  • Wednesday 09:00 - 17:30.
  • Thursday 09:00 - 17:30.
  • Friday 09:00 - 17:30.
  • Saturday 09:00 - 17:30.
  • Sunday 09:00 - 17:30.

Outside Access (Horniman Cafe)

  • Entrance View
    • This information is for the entrance located to the left of the museum entrance.
    • There is stepped access at this entrance.
    • The main door(s) open(s) towards you (pull).
    • The door(s) is/are permanently held open.
    • The door(s) is/are single width.
    • The width of the door opening is 103cm.
  • Step(s) View
    • The step(s) is/are located in the doorway.
    • There is/are 1 step(s).
    • The step(s) is/are not clearly marked.
    • The height of the step(s) is/are not between 15cm and 18cm.
    • The height of the step(s) is/are 4cm.
    • There is not a/are not handrail(s) at the step(s).
  • Comments View
    • There is a dark mat on the floor before the entrance.
    • There is an additional door to the left, however it is for staff only.

Eating and Drinking (Horniman Café)

  • The following information is for the café.
  • The café is located to the left of the museum entrance.
  • The bar does serve food.
  • Full table service is not available.
  • Food or drinks are ordered from the service counter.
  • Food or drinks can be brought to the table.
  • There is not a lowered section at the counter.
  • No tables are permanently fixed.
  • No chairs are permanently fixed.
  • No chairs have armrests.
  • The nearest table is approximately 2m (2yd 7in) from the entrance.
  • The distance between the floor and the lowest table is 74cm (2ft 5in).
  • The distance between the floor and the highest table is 74cm (2ft 5in).
  • The standard height for tables is 74cm.
  • There is ample room for a wheelchair user to manoeuvre.
  • Plastic / takeaway cups are available.
  • Plastic / takeaway cutlery is available.
  • Drinking straws are available.
  • Menus are wall only.
  • Menus are not available in Braille.
  • Menus are not available in large print.
  • Picture menus are not available.
  • Menus are clearly written.
  • Menus are presented in contrasting colours.
  • The type of food served here is hot and cold meals and snacks.

Opening Times (Horniman Gardens)

  • Monday 07:15 - 20:30.
  • Tuesday 07:15 - 20:30.
  • Wednesday 07:15 - 20:30.
  • Thursday 07:15 - 20:30.
  • Friday 07:15 - 20:30.
  • Saturday 07:15 - 20:30.
  • Sunday 08:00 - 20:30.

Parks and Gardens (Horniman Gardens)

  • The park or garden does have footpaths.
  • The path(s) has a / have compact earth, tarmac and concrete surface(s).
  • The majority of the path(s) is / are wide enough for wheelchair users.
  • There are steep slopes on the paths.
  • There are bench seats situated along the paths for people to rest.

Opening Times (Butterfly House)

  • Monday 10:30 - 16:00.
  • Tuesday 10:30 - 16:00.
  • Wednesday 10:30 - 16:00.
  • Thursday 10:30 - 16:00.
  • Friday 10:30 - 16:00.
  • Saturday 10:30 - 16:00.
  • Sunday 10:30 - 16:00.

Butterfly House

  • The Butterfly House is located at the rear of Horniman Gardens, up a steep slope.
  • Access is via an open doorway which is 183cm wide.
  • There is an additional sliding door to enter into the butterfly enclosure. The door is 195cm wide, easy to open and there are pvc curtains behind it.
  • The enclosure is a greenhouse with a variety of flora and the flooring is made of compacted gravel.
  • The walkways are over 120cm wide and there are information boards throughout the enclosure.
  • The exit from the enclosure is via pvc curtains and a sliding door that is 103cm wide.
  • The exit from the Butterfly House is via a gift shop.
  • The counter is 100cm high and there is a lowered section of the counter which is 76cm high.
  • Please note there is an additional charge to access the Butterfly House.

Parent and Baby Room (Lower Ground Floor)

  • There is a parent and baby room for public use.
  • The parent and baby room is located in the lower ground floor toilet area opposite the main staircase.
  • The parent and baby room is approximately 16m from the visitor lift.
  • There is step-free access to the parent and baby room.
  • Staff do not need to be notified for use of the room.
  • There is pictorial signage on or near the parent and baby room door.
  • There are disposal facilities in the parent and baby room.
  • There is not a wash basin in the parent and baby room.
  • There is a/are chair(s) in the parent and baby room.
  • There is a chair with armrests on both sides.
  • There is not a toilet in the parent and baby room.
  • There is not a red flashing fire alarm beacon within the room.
  • The lighting levels are good.

Accessible Toilet (Lower Ground Floor - Right Hand Transfer)

  • Accessible toilet facilities are available.
  • Location and Access View
    • There is pictorial and written text signage on or near the toilet door.
    • This accessible toilet is approximately 17m (18yd 1ft) from the visitor lift.
    • This accessible toilet is located on the lower ground floor opposite the main staircase.
    • There is level access to this accessible toilet.
    • This is by lift.
  • Features and Dimensions View
    • This is a shared toilet.
    • A key is not required for the accessible toilet.
    • The door opens outwards.
    • The door is locked by a lever twist.
    • The width of the accessible toilet door is 84cm (2ft 9in).
    • The door may be difficult to open.
    • The dimensions of the accessible toilet are 204cm x 243cm (6ft 8in x 7ft 12in).
    • There is sufficient turning space in the cubicle for a wheelchair user.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 129cm (4ft 3in).
    • There is a dropdown rail on the transfer side.
    • There is a flush on the transfer side.
    • The tap type is lever.
    • There is a mixer tap.
    • There is an emergency alarm.
    • The emergency pull cord alarm is not fully functional.
    • The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
    • Disposal facilities are available in the cubicle.
    • There is a/are sanitary, general domestic waste and open waste paper bin disposal units.
    • There is a/are coat hook(s).
    • The height of the coat hook is 120cm from the floor.
  • Position of Fixtures View
    • Wall mounted grab rails are available for the toilet.
    • As you face the toilet the wall-mounted grab rails are on both sides.
    • There is not a shelf within the accessible toilet.
    • There is a mirror.
    • Mirrors are not placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 50cm (1ft 8in).
    • There is not a hand dryer.
    • There is a towel dispenser.
    • The towel dispenser cannot be reached from seated on the toilet.
    • The towel dispenser is placed higher than 100cm (3ft 3in).
    • The height of the towel dispenser is 115cm (3ft 9in).
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is placed higher than 100cm (3ft 3in).
    • The height of the toilet roll holder is 103cm (3ft 5in).
    • There is a wash basin.
    • The wash basin can be reached from seated on the toilet.
    • The wash basin is placed higher than 74cm (2ft 5in).
    • The height of the wash basin is 75cm (2ft 6in).
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is poor.
    • There is a low colour contrast between the internal door and wall.
    • The contrast between the wall-mounted grab rail(s) and wall is good.
    • There is a poor colour contrast between the dropdown rail(s) and wall.
    • The contrast between the walls and floor is good.
    • The lighting levels are good.
  • Baby Change Facilities View
    • Baby change facilities are located within the venue.
    • Baby change facilities are located to the right as you enter the toilet.
    • The height of the baby change table once extended is 84cm (2ft 9in).

Accessible Toilet (Horniman Café - Left Hand Transfer)

  • Accessible toilet facilities are available.
  • Location and Access View
    • There is pictorial signage on or near the toilet door.
    • This accessible toilet is approximately 12m (13yd 4in) from the café entrance.
    • This accessible toilet is located along the café to the right through the manual glass door.
    • There is level access to this accessible toilet.
  • Features and Dimensions View
    • This is a shared toilet.
    • A key is not required for the accessible toilet.
    • The door opens by sliding (Bi-Fold).
    • The door is locked by a lever twist.
    • The width of the accessible toilet door is 64cm (2ft 1in).
    • The door is easy to open.
    • The dimensions of the accessible toilet are 205cm x 200cm (6ft 9in x 6ft 7in).
    • There is sufficient turning space in the cubicle for a wheelchair user.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the left.
    • The lateral transfer space is 148cm (4ft 10in).
    • There is a dropdown rail on the transfer side.
    • There is a flush, however it is not on the transfer side.
    • The tap type is lever.
    • There is a mixer tap.
    • There is an emergency alarm.
    • The emergency pull cord alarm is fully functional.
    • Disposal facilities are available in the cubicle.
    • There is a/are sanitary, general domestic waste and open waste paper bin disposal units.
    • There is a/are coat hook(s).
    • The height of the coat hook is 107cm from the floor.
  • Position of Fixtures View
    • Wall mounted grab rails are available for the toilet.
    • As you face the toilet the wall-mounted grab rails are on both sides.
    • There is not a shelf within the accessible toilet.
    • There is a mirror.
    • Mirrors are not placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 47cm (1ft 7in).
    • There is a hand dryer.
    • The hand dryer cannot be reached from seated on the toilet.
    • The hand dryer is not placed higher than 100cm (3ft 3in).
    • There is a towel dispenser.
    • The towel dispenser cannot be reached from seated on the toilet.
    • The towel dispenser is not placed higher than 100cm (3ft 3in).
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a wash basin.
    • The wash basin can be reached from seated on the toilet.
    • The wash basin is placed higher than 74cm (2ft 5in).
    • The height of the wash basin is 80cm (2ft 7in).
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is poor.
    • There is a low colour contrast between the internal door and wall.
    • The contrast between the wall-mounted grab rail(s) and wall is good.
    • There is a good colour contrast between the dropdown rail(s) and wall.
    • The contrast between the walls and floor is good.
    • The lighting levels are good.
  • Baby Change Facilities View
    • Baby change facilities are located within the venue.
    • Baby change facilities are located to the left as you enter the toilet.
    • The height of the baby change table once extended is 86cm (2ft 10in).

Accessible Toilet (Horniman Gardens - Right Hand Transfer)

  • Accessible toilet facilities are available.
  • Location and Access View
    • There is pictorial signage on or near the toilet door.
    • This accessible toilet is approximately 81m (88yd 1ft) from the museum entrance.
    • This accessible toilet is located in Horniman Gardens, to the left of the Blue Badge car park.
    • There is not level access to this accessible toilet.
  • Features and Dimensions View
    • This is a shared toilet.
    • A key is not required for the accessible toilet.
    • The door opens outwards.
    • The door is locked by a lever twist.
    • The width of the accessible toilet door is 82cm (2ft 8in).
    • The door is easy to open.
    • The dimensions of the accessible toilet are 163cm x 211cm (5ft 4in x 6ft 11in).
    • There is not sufficient turning space in the cubicle for a wheelchair user.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 73cm (2ft 5in).
    • There is a dropdown rail on the transfer side.
    • There is a flush on the transfer side.
    • The tap type is lever.
    • There is a mixer tap.
    • There is an emergency alarm.
    • The emergency pull cord alarm is not fully functional.
    • The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
    • Disposal facilities are available in the cubicle.
    • There is a/are sanitary, general domestic waste and open waste paper bin disposal units.
    • There is a/are coat hook(s).
    • The height of the coat hook is 109cm from the floor.
  • Position of Fixtures View
    • Wall mounted grab rails are available for the toilet.
    • As you face the toilet the wall-mounted grab rails are on the left.
    • There is a shelf within the accessible toilet.
    • The shelf has the minimum dimensions of 12.5cm x 40cm.
    • The shelf is at a height of 95cm.
    • The shelf is located where it is reachable.
    • There is not a mirror.
    • The height of the toilet seat above floor level is 47cm (1ft 7in).
    • There is a hand dryer.
    • The hand dryer cannot be reached from seated on the toilet.
    • The hand dryer is not placed higher than 100cm (3ft 3in).
    • There is not a towel dispenser.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is placed higher than 100cm (3ft 3in).
    • The height of the toilet roll holder is 103cm (3ft 5in).
    • There is a wash basin.
    • The wash basin can be reached from seated on the toilet.
    • The wash basin is placed higher than 74cm (2ft 5in).
    • The height of the wash basin is 82cm (2ft 8in).
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is good.
    • There is a high colour contrast between the internal door and wall.
    • The contrast between the wall-mounted grab rail(s) and wall is fair.
    • There is a good colour contrast between the dropdown rail(s) and wall.
    • The contrast between the walls and floor is good.
    • The lighting levels are good.
  • Baby Change Facilities View
    • Baby change facilities are located within the venue.
    • Baby change facilities are located to the left as you enter the toilet.
    • The height of the baby change table once extended is 83cm (2ft 9in).
  • Comments View
    • There is a steep uphill slope from the main Horniman Gardens pathway to the accessible toilet.

Standard Toilet(s) (Lower Ground Floor - Male and Female)

  • Availability and Location of Standard Toilets View
    • Standard toilet facilities are available.
  • Access to Standard Female and Male Toilet(s) View
    • The female and male toilet facilities that were surveyed are located on the lower ground floor, opposite the main staircase.
    • The female and male toilets are approximately 14m (15yd 11in) from the visitor lift.
    • Inside the venue, there is level access to the female and male toilets.
    • This is by lift.
    • Lighting levels in the female and male toilets are good.
  • Baby Change Facilities View
    • Baby change facilities are located within the venue.
    • Baby change facilities are located in both the male and female toilets.
    • The height of the baby change table once extended is 89cm (2ft 11in).
    • Inside the venue, there is level access to the baby change facility.
    • This is by lift.
  • Comments View
    • The height of the baby change table in the male toilets once extended is 86cm.

Standard Toilet(s) (Horniman Café - Male and Female)

Standard Toilet(s) (Horniman Gardens - Male and Female)

  • Availability and Location of Standard Toilets View
    • Standard toilet facilities are available.
  • Access to Standard Female Toilet(s) View
    • The female toilet facilities that were surveyed are located in Horniman Gardens, to the left of the Blue Badge car park.
    • The female toilet(s) is/are approximately 83m (90yd 2ft) from the museum entrance.
    • Inside the venue, there is not level access to the female toilet(s).
    • Lighting levels in the female toilets are moderate to good.
  • Access to Standard Male Toilet(s) View
    • The male toilet facilities that were surveyed are located in Horniman Gardens, to the left of the Blue Badge car park.
    • The male toilet(s) is/are approximately 85m (92yd 2ft) from the museum entrance.
    • Inside the venue, there is not level access to the male toilet(s).
    • Lighting levels in the male toilets are moderate to good.
  • Comments View
    • The toilets are located on a steep slope off the main Horniman Gardens pathway.
    • The access to the female toilet is via a 17cm step with no handrails.
    • The access to the male toilet is via an additional steep downwards slope.

Additional Info

  • Documents can be requested in Braille.
  • Documents can be requested in large print.
  • A bowl of water can be provided for an assistance dog.
  • An assistance dog toilet area can be provided onsite.
  • The assistance dog toilet area is located in various areas around the venue.
  • A member of staff trained in BSL skills is normally on duty.
  • Staff are trained to BSL level 1.
  • Home visits / services are not available.