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Horton Haven - Birch Villa

9 Haven Drive, Epsom, Surrey, KT19 7HA

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Access Guide

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Getting Here

  • By Road View
    • The Horton Haven site is situated to the North West of Epsom town centre. The site is located off Horton Lane and Chantilly Way and is accessed via Abbotts Avenue and Haven Way respectively.
    • Standard and Blue Badge parking is located onsite.
  • By Bus View
    • The nearest bus stop is located on Abbotts Avenue approximately 175m from the site. The E9 and E10 services operate here.
  • By Train View
    • The nearest station to the Horton Haven site is Epsom. The Horton Haven site is 1.8 miles from the train station via Chantilly Way (6 min drive).
  • Useful Links View

Getting Help and Assistance

  • Staff receive disability awareness/equality training.
  • Staff do not receive deaf awareness training.
  • A member of staff trained in BSL skills is not normally on duty.
  • British Sign Language interpreters can be provided on request.
  • Language interpreters can be provided on request.
  • The alternative formats documents can be provided in include; Braille on request, large print on request and Makaton on request.

Parking

  • Parking View
    • The venue does have a dedicated car park.
    • The car park is located in front of the building.
    • The car park type is open air/surface.
    • The car park does not have a height restriction barrier.
    • The car park does not have a barrier control system.
    • The car park surface is tarmac.
    • There is a/are Blue Badge parking bay(s) available.
    • The Blue Badge bay(s) is/are clearly marked.
    • There is/are 1 designated Blue Badge parking bay(s) within the car park.
    • The dimensions of the designated Blue Badge parking bay(s) surveyed are 373cm x 475cm (12ft 3in x 15ft 7in).
    • There is not a 120cm hatched zone around the Blue Badge parking bay(s).
    • Parking spaces for Blue Badge holders do not need to be booked in advance.
  • Paying View
    • There are not parking charges for the car park.
  • Access from the Car Park View
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is / are dropped kerbs.
    • The entrance is clearly visible from the car park.
    • The route from the car park to the entrance is clearly signposted.
    • The surface on the approach to the entrance is block paving.
    • There is no tactile paving on dropped kerbs between the car park and the entrance.
    • The nearest designated Blue Badge parking bay is approximately 8m (8yd 2ft) from the Main Entrance.

Outside Access (Main Entrance)

  • Entrance Details View
    • This information is for the entrance located at the front of the building.
    • The entrance area/door is clearly signed.
    • There is ramped/sloped access at this entrance.
    • There is a canopy or recess which provides weather protection at this entrance.
    • The entrance door(s) does/do contrast visually with its immediate surroundings.
    • There is an intercom but it is not at a convenient height for wheelchair users to gain access.
    • The main door(s) open(s) towards you (pull).
    • The door(s) is/are single width.
    • The door(s) is/are heavy.
    • The width of the door opening is 86cm.
    • There is a small lip on the threshold of the entrance, with a height of 2cm or below.
    • There is a second set of doors.
    • The door(s) open(s) towards you (pull).
    • The door(s) is/are single width.
    • The door(s) is/are heavy.
    • The width of the door opening is 85cm.
  • Ramp/Slope Details View
    • The ramp/slope is located on the path leading to the entrance.
    • The ramp/slope gradient is moderate.

Other Floors

  • Stairs View
    • Signs indicating the location of the stairs are not clearly visible from the entrance.
    • The floors which are accessible by stairs are G,1.
    • There are 15+ steps between floors.
    • The height of the step(s) is/are between the recommended 15cm and 18cm.
    • The going of the step(s) is/are between the recommended 30cm and 45cm.
    • The steps are clearly marked.
    • The steps do have handrails.
    • The steps have a handrail on both sides.
    • Handrails are not at the recommended height (90cm-100cm).
    • Handrails do cover the flight of stairs throughout its length.
    • Handrails are easy to grip.
    • Handrails do not extend horizontally beyond the first and last steps.
    • There is a landing.
    • Clear signs indicating the facilities on each floor of the building are not provided on landings.
    • The lighting levels are good.

Ward

  • Ward Information View
    • This is a/an Rehabilitation ward.
    • This is a male ward.
    • There is/are 15 side room(s) available.
    • There is/are 15 bed(s) on this ward in total.
  • Ward Access View
    • There is not a/are not door(s) leading into the ward.
    • There is level access throughout the ward.
    • There is no clear signage on the ward.
    • The type of flooring is vinyl/laminate.
    • There is flooring on the ward which is shiny and could cause issues with glare or look slippery to some people.
    • The lighting levels are varied.
  • Example Side Room View
    • There are no side rooms available with an accessible ensuite.
    • The width of the door opening into the side room is over 75cm.
    • The side room surveyed does not have a ceiling track hoist.
    • There is room for a wheelchair user to manoeuvre around the bed.
    • Bedside storage is available.
    • The colour contrast between the walls and the floor in the side room is good.
    • The lighting levels in the side room are medium.
    • The width of the door opening into the ensuite is under 75cm.
    • There is not a clear unobstructed turning space within the ensuite.
    • The fixtures/facilities available in the ensuite include; a shower, a toilet and a wash basin.
    • The colour contrast between the walls and the floor in the ensuite is good.
    • The lighting levels in the ensuite are medium.
  • Ward Features and Patient Facilities View
    • A hearing assistance system is not available on the ward.
    • The ward does not play background music.
    • There is a chair with armrests on both sides.
    • A mobile hoist is not available on the ward.
    • There are not accessible washroom facilities for patients on the ward.
    • There are not accessible toilet facilities for patients on the ward.
  • Visitor Facilities View
    • There are no accessible toilet facilities on the ward for visitors.
    • There are no standard toilet facilities on the ward for visitors.
    • Standard toilet facilities for visitors are located in The Link building entrance foyer.

Consultation / Treatment Room (Clinic)

  • There is / are 1 consultation / treatment room(s) available.
  • There is level access to the consultation / treatment room.
  • There is a/are door(s) into the consultation / treatment room.
  • The door(s) open(s) away from you (push).
  • The door(s) is/are single width.
  • The door(s) is/are heavy.
  • The width of the door opening is 87cm (2ft 10in).
  • The type of flooring is vinyl/laminate.
  • There is room for a wheelchair user to manoeuvre.
  • There is a bed / couch.
  • The bed / couch is adjustable.
  • There is a chair.
  • No chairs are permanently fixed.
  • The chair(s) is not/are not adjustable.
  • All chairs have armrests available.
  • A hoist is not available.
  • The room does not have background music playing.
  • There is not a flashing fire alarm beacon within the room.
  • Lighting levels are medium.

Room / Area (Dining Room)

  • There is / are 1 room(s) / area(s) available.
  • There is level access to the room / area.
  • There is a/are door(s) into the room / area.
  • The door(s) open(s) away from you (push).
  • The door(s) is/are single width.
  • The door(s) is/are heavy.
  • The width of the door opening is 85cm (2ft 9in).
  • The type of flooring is vinyl/laminate.
  • There is room for a wheelchair user to manoeuvre.
  • There is a chair.
  • No chairs are permanently fixed.
  • The chair(s) is not/are not adjustable.
  • There are no chairs with armrests available.
  • No tables are permanently fixed.
  • The room / area does not have background music playing.
  • There is not a flashing fire alarm beacon within the room / area.
  • Lighting levels are medium.

Washroom (Ensuite)

  • Washroom Details View
    • The washroom surveyed has a shower, a toilet and a wash basin.
    • There is step free access to the washroom surveyed once inside the building.
    • This washroom is male.
    • There is no additional signage on or near the washroom door.
    • The washroom door(s) open(s) outwards.
    • The door(s) does not/do not have a lock.
    • The door(s) is/are light to open.
    • The width of the door opening is 66cm (2ft 2in).
    • The dimensions of the washroom are 225cm x 127cm (7ft 5in x 4ft 2in).
    • The washroom does not have an unobstructed minimum turning space of 150cm x 150cm.
    • There is not an emergency pull cord alarm.
    • There is not a flashing fire alarm beacon within the washroom.
    • There is not a coat hook in the washroom.
    • There is a wash basin.
    • The wash basin cannot be reached from seated on the toilet.
    • The height of the wash basin is 80cm.
    • There are no wall-mounted grab rails for the wash basin.
    • The tap type is sensor. It is not a mixer tap.
    • There is not a soap dispenser.
    • There is not a towel dispenser.
    • There is not a hand dryer.
    • Disposal facilities are not available.
    • The washroom has a non-slip floor.
  • Toilet Details View
    • The height of the toilet seat above floor level is 43cm (1ft 5in).
    • The toilet has a wall which can act as a back rest.
    • There is not a lateral transfer space.
    • There is no dropdown rail.
    • There are no wall-mounted grab rails for the toilet.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The height of the toilet roll holder is 68cm.
    • There is not a colostomy changing shelf for standing users next to the toilet.
  • Shower Details View
    • There is not a wheel in shower.
    • The shower head height is fixed.
    • The height of the shower head is 190cm (6ft 3in).
    • The shower control type is twist/turn.
    • There is no seat for the shower.
    • There are not wall-mounted grab rails available.
    • The shower tray is accessed via a medium step.
  • Colour Contrast and Lighting View
    • The colour contrast between the external washroom door and wall is good.
    • The colour contrast between the internal washroom door and wall is good.
    • The toilet seat colour contrast is poor.
    • The colour contrast between the washroom floor and walls is good.
    • Lighting levels are medium.

Accessible Toilet

  • Accessible toilet facilities are not available.

Standard Toilet(s)

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