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Hospital School

Great Ormond Street Hospital for Children, NHS Foundation Trust, Great Ormond Street, London, WC1N 3JH

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Access Guide

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Getting To The Hospital

  • By Road View
    • Great Ormond Street Hospital (GOSH) is located in central London within the congestion zone. The hospital encourage, where possible, that visitors travel by walking or taking public transport to minimise air pollution and help the patients to breathe better.
    • There is no onsite parking at the hospital site with very limited on street parking in the surrounding roads. Construction works at the hospital from July 2015 to early 2018 will limit parking availability on the roads surrounding the hospital particularly Guilford Street. Visitors who use the permit system to park here may not be able to find a parking space. The hospital encourages people to use public transport but if this is not possible they advise using local car parks.
  • By Bus View
    • Several bus routes are a short walk from GOSH, and low-floor, wheelchair accessible buses run on all routes.
  • By Train View
    • Kings Cross, Euston and Farringdon Station are all approximately 1 mile from Great Ormond Street. The hospital website gives information on options for getting to the hospital from various surrounding stations. The link can be found below.
  • By Underground View
    • The nearest tube station is Russell Square which is approximately 0.3 miles away. Russell Square is on the Piccadilly line.
  • Useful Links View

Getting Help and Assistance

  • There is a Patient Advice and Liaison Service (PALS) at the hospital.
  • The Patient Advice and Liaison Service (PALS) is located in the main reception area.
  • The telephone number for the Patient Advice and Liaison Service (PALS) is 020 7829 7862.
  • The email address for the Patient Advice and Liaison Service (PALS) is pals@gosh.nhs.uk.
  • There are volunteers available for help and assistance at the hospital.
  • Volunteers can be found in the main reception area and at key corridor intersections.
  • Volunteers do receive disability awareness / equality training.
  • Hospital staff do receive disability awareness / equality training.
  • Hospital staff receive deaf awareness training.
  • The alternative formats documents can be provided in include; Braille on request, large print on request and different languages on request.
  • There is not an assistance dog toilet or toileting area on the hospital site.
  • Water bowls for assistance dogs are available.
  • BSL interpreters can be provided on request.
  • Language interpreters can be provided on request.
  • A mobility scooter charging point is not available at the hospital.
  • Mobility aids are available to help patients move around and include; wheelchairs.
  • To obtain mobility aids please contact staff and volunteers in the main reception area.

Public Parking

  • There is no car park or official drop-off point at Great Ormond Street Hospital. The trust advise that parking in nearby streets is both scarce and expensive. Drivers will need to pay the congestion charge to enter central London. The hospital encourage patients to travel to the hospital by public transport or by walking where possible in order to maintain a Clear Air Zone for patients.
  • Blue Badge holders can park in resident parking bays, pay and display spaces or at parking meters free of charge and without a time limit. They can also park on single yellow lines for a maximum of three hours (this only applies in the immediate area of the hospital).
  • There are some on street Blue Badge parking bays in Queen Square which are approximately 200 metres from the main entrance.
  • The dimensions of these bays are 200cm x 630cm.
  • For some parents travelling by car, the hospital may be able to provide a parking permit for a few hours for the day of their child’s appointment, admission or discharge. Parents of children in intensive care are eligible for a parking permit for up to three days in succession. The permit allows you to park on a single yellow line on Guilford Street only. Spaces are limited, are offered on a first come first served basis, and we cannot guarantee a space through issuing a permit. Parking elsewhere will make the permit invalid and put you at risk of getting a parking ticket.
  • For more detailed information about travelling to the hospital by car please click here (opens in new tab).

Getting To (The Hospital School)

  • The Hospital School is/are located on Level 2 of the Southwood Building.
  • To see the hospital map please click here (opens new tab).
  • Access to the Hospital School is via the Great Ormond Street main entrance.
  • Enter the hospital via the main entrance. Proceed past the main reception and turn right into the main corridor. Turn left at the first corridor sign posted Southwood Building. At the end of the corridor turn left. The Hospital School is directly ahead.
  • There is step free access, via lift, to the Hospital School.
  • The Hospital School is approximately 200m from the Great Ormond Street main entrance.
  • Wayfinding signage is provided.
  • Dementia friendly signage is not provided.
  • There is some flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.
  • There is some flooring in corridors which includes patterns or colours which could be confusing or look like steps or holes to some people.

Outside Access (Main Hospital Entrance)

  • Entrance Details View
    • This information is for the entrance located in Great Ormond Street.
    • The entrance area/door is clearly signed.
    • There is step free access at this entrance.
    • There is a canopy or recess which provides weather protection at this entrance.
    • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
    • The intercom is not in a suitable position to allow wheelchair users to gain access.
    • The main door(s) open(s) automatically.
    • The door(s) is/are double width.
    • The width of the door opening is 240cm.
    • There is a small lip on the threshold of the entrance, with a height of 2cm or below.
    • There is a second set of doors.
    • The door(s) open(s) automatically.
    • The door(s) is/are double width.
    • The width of the door opening is 244cm.
    • There is a small lip on the threshold of the entrance, with a height of 2cm or below.
  • Comments View
    • There are bollards at the start of the walkway that lead up to the entrance from Great Ormond Street.
    • The bollards do not have a good colour contrast with the paving.

Opening Times

  • Monday 10:00 - 12:00.
  • Monday 13:30 - 15:30.
  • Tuesday 10:00 - 12:00.
  • Tuesday 13:30 - 15:30.
  • Wednesday 10:00 - 12:00.
  • Wednesday 13:30 - 15:30.
  • Thursday 10:00 - 12:00.
  • Thursday 13:30 - 15:30.
  • Friday 10:00 - 12:00.
  • Friday 13:30 - 15:30.
  • Saturday Closed.
  • Sunday Closed.

Reception

  • Reception View
    • The reception point is located just beyond the school entrance.
    • The reception point is approximately 2m (2yd 7in) from the School entrance.
    • Clear signage for the reception area/desk is not visible from the entrance.
    • There is step free access to the reception point.
    • There is a clear unobstructed route to the reception point.
    • There are not windows, glazed screens or mirrors behind the reception point which could adversely affect the ability of someone to lip read.
    • The reception counter is placed in front of a background which is patterned.
    • The lighting levels at the reception point are good.
    • The height of the reception counter is low (76cm or lower).
    • There is sufficient space to write or sign documents on the counter.
    • There is a clear knee recess beneath the low section of the desk.
    • The counter is staffed.
    • There is a hearing assistance system.
    • The type of system is a portable loop.
    • The hearing assistance system is signed.
    • Staff are trained to use the system.
    • Signs and universally accepted symbols or pictograms, indicating lifts, stairs, WCs, circulation routes and other parts of the building are not provided in the reception area.
  • Reception Waiting Area View
    • There is a waiting area close to the reception point.
    • Access to the waiting area is unobstructed.
    • There is not sufficient space for a wheelchair user to use the waiting area.
    • There are seats with armrests on both sides.

Room / Area (Hospital School)

  • There is / are 1 room(s) / area(s) available.
  • The name / number of the room / area surveyed was; Hospital School.
  • The room / area is approximately 10m from the School Entrance.
  • There is level access to the room / area.
  • There is a/are door(s) into the room / area.
  • The door(s) open(s) away from you (push).
  • The door(s) is/are double width.
  • The door(s) is/are heavy.
  • The width of the door opening is 140cm (4ft 7in).
  • The type of flooring is vinyl/laminate.
  • There is room for a wheelchair user to manoeuvre.
  • There is not a bed / couch.
  • There is a chair.
  • No chairs are permanently fixed.
  • The chair(s) is not/are not adjustable.
  • There are some chairs with armrests available.
  • No tables are permanently fixed.
  • A hoist can be brought in from another department.
  • The hoist is manual.
  • A sling is available.
  • The sling is attached by hook and loop.
  • The room / area does not have background music playing.
  • There is not a flashing fire alarm beacon within the room / area.
  • Lighting levels are medium.

Accessible Toilet (Childrens Accessible toilet)

  • There are accessible toilet facilities within this venue.
  • Location and Access View
    • The toilet is not for the sole use of disabled people.
    • There is pictorial signage on or near the toilet door.
    • This accessible toilet is located just beyond the School entrance to the right, halfway down the corridor.
    • This accessible toilet is approximately 12m (13yd 4in) from the School Entrance.
    • There is level access to this accessible toilet.
  • Features and Dimensions View
    • This is a unisex toilet.
    • A key is not required for the accessible toilet.
    • The door opens outwards.
    • The door is locked by a locking handle.
    • The door is light.
    • The width of the accessible toilet door is 75cm (2ft 6in).
    • The dimensions of the accessible toilet are 140cm x 140cm (4ft 7in x 4ft 7in).
    • The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm in front of the seat.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the left.
    • The lateral transfer space is 75cm (2ft 6in).
    • There is a dropdown rail on the transfer side.
    • There is a flush on the transfer side.
    • There is a spatula type lever flush.
    • The tap type is lever.
    • There is a mixer tap.
    • There is an emergency alarm.
    • The emergency pull cord alarm is fully functional.
    • Disposal facilities are available in the cubicle.
    • There is a/are female sanitary and general domestic waste disposal units.
    • There is not a flashing fire alarm beacon within the cubicle.
    • There is not a/are not coat hook(s).
  • Position of Fixtures View
    • Wall-mounted grab rails are available.
    • As you face the toilet the wall-mounted grab rails are on both sides.
    • There is not a shelf within the accessible toilet.
    • There is not a mirror.
    • The height of the toilet seat above floor level is 40cm (1ft 4in).
    • There is not a hand dryer.
    • There is a towel dispenser.
    • The towel dispenser can be reached from seated on the toilet.
    • The towel dispenser is not placed higher than 100cm (3ft 3in).
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a soap dispenser.
    • The soap dispenser can be reached from seated on the toilet.
    • The height of the soap dispenser is 70cm.
    • There is a wash basin.
    • The wash basin cannot be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting View
    • The contrast between the internal door and wall is good.
    • The contrast between the external door and wall is good.
    • The contrast between the dropdown rail(s) and wall is poor.
    • The contrast between the wall-mounted grab rail(s) and wall is poor.
    • The toilet seat colour contrast is poor.
    • The contrast between the walls and floor is good.
    • The lighting levels are medium.

Standard Toilet(s)

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