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Howlands Park and Ride

A177, South Road, County Durham, DH1 3TQ

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Accessibility Guide

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Opening Times

  • Monday 07:00 - 19:00.
  • Tuesday 07:00 - 19:00.
  • Wednesday 07:00 - 19:00.
  • Thursday 07:00 - 19:00.
  • Friday 07:00 - 19:00.
  • Saturday 07:00 - 19:00.
  • Sunday Closed.
  • Comments
    • The service doesn't operate on Sundays or bank holidays.

Location

  • The venue is situated outside the centre of the town.
  • This venue is situated in County Durham.
  • There is a bus stop within 150m (164yds) of the venue.
  • The nearest mainline station is Durham.

Parking

  • The venue does have its own car park.
  • Venue Car Park
    • Parking is free for all users.
    • The car park is at the front and side of the venue.
    • The car park type is open air/surface.
    • Parking spaces for Blue Badge holders do not need to be booked in advance.
    • There is/are 10+ designated parking bay(s) within the car park.
    • The dimensions of the designated parking bay(s) are 245cm x 471cm (8ft x 15ft 5in).
    • The nearest designated bay is 3m (3yd 10in) from the car park entrance.
    • The furthest designated bay is 33m (36yd 3in) from the car park entrance.
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is / are slopes/ramps.
    • The car park surface is tarmac.
    • There is a dropped kerb / non stepped access from the car park to the venue.
    • The dropped kerb does have tactile paving.
    • The patron does not have to cross a road.
    • The car park does not have a height restriction barrier.
  • On Street Parking and Drop-off Details
    • There is not a designated drop off point.

Outside Access (Car Park Entrance)

  • This information is for the entrance located at the front of the building.
  • There is level access into the venue.
  • The main doors open automatically.
  • The doors are double width.
  • The door opening is 132cm (4ft 4in) wide.
  • There is a small raised threshold in the doorway.

Outside Access (Bus Station Stand Entrance)

  • This information is for the entrance located at the rear of the building.
  • There is level access into the venue.
  • The main doors open automatically.
  • The doors are double width.
  • The door opening is 132cm (4ft 4in) wide.
  • There is a small raised threshold in the doorway.

Level Change (Bus Station Stand)

  • There is a ramp or slope to access this service.
  • The ramp or slope is located leading up to the bus station stand.
  • The ramp or slope is easy.
  • The ramp or slope is permanent.
  • There is a level landing at the top of the ramp.
  • The ramp does have handrails.
  • The handrails are on the right going up.
  • There are steps to access this area / service.
  • The steps are located in front of the bus station stand.
  • There is / are 2 step(s) to the area / service.
  • The steps are not clearly marked.
  • The steps are medium.
  • The steps do not have handrails.
  • The ramp or slope does bypass the steps.

Inside Access

  • There is level access to the service.
  • There is not a hearing assistance system.
  • This venue does not play background music.
  • Motorised scooters are allowed in public parts of the venue.
  • The lighting levels are medium.

Bus Station

  • The station is staffed.
  • There is not a ticket office / travel centre.
  • There are 1 stands / bays.
  • Announcements are audio.
  • The bus companies operating within this station are Scarlet Band.
  • There is not a taxi rank at the station.
  • There is not a wheelchair for patrons to borrow.
  • Comments
    • There are generally 2 members of staff generally on duty during peak hours.
    • This station is usually not staffed during off-peak hours.
    • There is however a button on the ticket machine which will call through to Belmont Park and Ride station, which is generally always staffed.

Bus Station Stand

  • Stand / Bay number(s) 1.
  • The stands accessed by ramp / slope are 1.

Accessible Toilet

  • Location and Access
    • There are accessible toilets within this venue designated for public use.
    • The toilet is not for the sole use of disabled people.
    • There is pictorial signage on or near the toilet door.
    • The accessible toilet is 9m (9yd 2ft) from the car park entrance.
    • The accessible toilet is located within the bus station building.
    • There is level access to the accessible toilet.
  • Features and Dimensions
    • This is a unisex toilet.
    • A key is not required for the accessible toilet.
    • The door opens outwards.
    • The door is locked by a twist lock.
    • The width of the accessible toilet door is 89cm (2ft 11in).
    • The door weight is light.
    • The dimensions of the accessible toilet are 149cm x 228cm (4ft 11in x 7ft 6in).
    • There is sufficient turning space in the cubicle for a wheelchair user.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the left.
    • The lateral transfer space is 74cm (2ft 5in).
    • There is a dropdown rail on the transfer side.
    • There is not a flush on the transfer side.
    • The tap type is lever.
    • There is a mixer tap.
    • There is a functional emergency alarm available.
    • Disposal facilities are available in the cubicle.
    • There is not a coat hook.
  • Position of Fixtures
    • Wall mounted rails are available.
    • As you face the toilet the wall mounted grab rails are on both sides.
    • There is not a shelf within the accessible toilet.
    • There are mirrors.
    • Mirrors are placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 45cm (1ft 6in).
    • There is a hand dryer.
    • The hand dryer cannot be reached from seated on the toilet.
    • The hand dryer is placed higher than 100cm (3ft 3in).
    • The hand dryer is 112cm (3ft 8in) high.
    • There is not a towel dispenser.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a sink.
    • The sink can be reached from seated on the toilet.
    • The sink is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting
    • The contrast between the external door and wall is good.
    • The contrast between the internal door and wall is good.
    • The contrast between the grab rails and wall is fair.
    • The contrast between the drop down rails and wall is fair.
    • The contrast between the walls and floor is good.
    • The lighting levels are medium.
  • Baby Change Facilities
    • Baby change facilities are located within the venue.
    • Inside the venue, there is level access to the baby change facility.
    • Baby change facilities are located within the accessible toilet.
    • The height of the baby change table once extended is 84cm (2ft 9in).

Standard Toilet(s)

Additional Info

  • Staff do receive disability awareness / equality training.
  • Documents are not available in Braille.
  • Documents are not available in large print.
  • A member of staff trained in BSL skills is not generally on duty.
  • This service cannot be requested.